Daily cleaning, installation of cabin HEPA filters on flights to Montreux
Malaysia Airlines, Qantas Airways and Emirates have waived their change and cancellation fees on flights to Montreux. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Montreux.
You cannot fly directly to Montreux. KAYAK recommends you fly to Geneva Geneve-Cointrin (GVA) (65.27 km from Montreux). From there you can rent a car or get a taxi.
The cheapest airline ticket to Montreux from United Arab Emirates in the last 72 hours was AED 1,127 one-way, and AED 1,025 round-trip on the route Abu Dhabi to Montreux. The most popular route is Dubai to Montreux, and the cheapest ticket found on this route in the last 72 hours was AED 1,418 round-trip.
Geneva Airport is 65 kilometres from the centre of Montreux. View on map.
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Montreux. Travelers who will enter Switzerland via airplane are required to fill out the Entry form. Children must also fill out the form or the adult traveling with them may include them on their entry form.
A person planning to visit Switzerland is advised to visit Travelcheck to check if entry to the country is possible. More details can be found here.
Read more about travel restrictions for Montreux
Visitors from United Arab Emirates will need to quarantine for 10 days upon entering Montreux.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Montreux.
Current regulations for vaccinated travelers to Montreux: most visitors from United Arab Emirates may enter Montreux but may still need to provide proof of negative COVID test.
Travel Declaration Form
Masks: Required in public spaces, enclosed environments and public transportation.
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Scores according to KAYAK customer reviews
Pros: "Easy communication and promptness"
Pros: "almost nothing"
Cons: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."
Cons: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"
Pros: "I liked the new airplane and the comfortable seats."
Cons: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Pros: "Great crew, more space"
Cons: "Food not great, late boarding"
Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Pros: "Good service everywhere"
Pros: "Boarding process started early and was efficient. Short flight so not much to say."
Cons: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Cons: "some staff spoken English was not upto the mark"
Pros: "The food and the crew were excellent"
Cons: "The flight was almost full. I was assigned an aile seat at row 37. My seat did not recline- because there is a wall behind it - howevera the window seat had a small recline. The seat in front of me when reclined left an unusually small space in front of my face. I was very uncomfortable. I'm a small person weighs 145 lb. this was my fourth flight with Turkish Airlines and was the worst. My wife next to me in the middle seat was fortunate that the passenger in front of her did not recline her seat."
Pros: "Not much"
Cons: "The crew wasn't very warm or welcoming. No one smiled even once. They made it feel as if they were just doing their job and didn't care about customer service or comfort. The wifi didn't work the entire trip. Also, I got rammed with a service cart because the flight attendant said he didn't see me."
Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Pros: "Quick flight with breakfast"
Cons: "Boarding process was a little bit chaotic"
Pros: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Cons: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."
Pros: "Flight was on time and seating spacious."
Cons: "Preboarding seating was rather limited and the food basic."
Pros: "Every thing about it the food and what you supply for each customers ✅"
Cons: "It never happened."
Pros: "All service, atention, food,"
Pros: "The food was good and the entertainment selection was good."
Cons: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Pros: "Istanbul airport with shops and new food court area is excellent"
Cons: "Newer fleet. Good service and entertainment system."
Pros: "Crews were very good.On my trip from SF to Mumbai, I requested Veg food, it was confirmed by your office, but in flight me and my wife did not get veg food.For 13 hours we were left hungry. I did not get whatever I paid for. I want monitory compensation for that."
Cons: "As per the comments above"
Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Cons: "Staff is mean, impolite, and inefficient."
Pros: "I like the food and the crew and the entertainment"
Cons: "i didnt like the plane touchdown the ground and take off again that was so scary."
Pros: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Cons: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."
Cons: "Why this difference between India to Istanbul and Istanbul to New York flights?!!!!"
Pros: "Excellent service, food and entertainment."
Cons: "The boarding was long and via buses!"
Cons: "Delay in receiving luggage ,"
Pros: "The only thing I liked on his flight was the food"
Cons: "The plane was old, I got the wrong seat assignment, when I called to get a seat assignment months and months in advance, I've asked for a window seat and not on the wing, not only I got no window , it was on the wing. The air conditioner was not working, I was cramp like a sardine, and it was extremely hot"
Cons: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."
Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"
Pros: "Everything was great!"
Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"
Cons: "Rude stewardess"
Pros: "Good food great passenger service."
Cons: "Having to take a bus to plane"
Pros: "The service, the food, everything."
Pros: "Great staff. Very hepful when I needed to switch seats."
Cons: "Having touchscreens in the back of the seat isn't a good idea- the gentleman behind me frequently poked and jarred my seat."
Pros: "Flying crew very helpful extremely nice."
Cons: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"
Cons: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."
Cons: "Small food/entertainment selection, jarring landing, inattentive baggage handlers."
Cons: "Turkish airlines customer service has been hard to work with and is not willing to give any kind of reimbursement due to my unfortunate incident with my delayed connecting flight. I didn't take either flight of my round trip purchase."
Pros: "I liked the good timing and the comfort seats with good service."
Cons: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."
Cons: "Smelly and disorder"
Pros: "Had no idea the Turks ran such a top program that to me was superbly close to my experiences with Emirates."
Cons: "I lost my luggage and they said we ganna send it to you they didn't send any thing"
Pros: "Good food and Excellent Turkish wine"
Cons: "Very officious young steward who seemed to think that an iPad was a highly dangerous electronic device."
Pros: "Thé meal, thé smiles"
Cons: "My bag was soaked on m'y arrival. Probabely not proteckted during thé transit on IST. And we did not have a display with thé location of tje plane."
Pros: "A good seat to travel long distances"
Cons: "Seat was all the way in back next to bathroom bad smell and won't do it again"
Pros: "because of a seating mistake on the part of the airline, I was upgraded to first class. Terrific way to correct a mistake. thank you"
Pros: "See above"
Pros: "Everything went well with check in, staff were nice and always there with drinks and food. I got to where I was going safely"
Cons: "Flight was almost an hour late. Not sure why. It didn't set my schedule off so no complaints there."
Pros: "Crew, boarding, seat"
Cons: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"
Pros: "Very efficient boarding process. Plane was nice. Great legroom. Plenty of storage. Flight crew was helpful and very pleasant. Food was good. They had personal entertainment screens with a wide variety of movies, tv shows and games to play."
Cons: "Liked it all. Would fly them again"
Cons: "Flight got cancelled."
Pros: "Service is good"
Cons: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."
Pros: "Nice, uneventful, on time flight with adequate food and entertainment. Good seat recline. Good service. Boarding from the back of the plane makes good sense."
Cons: "First time my knees have touched the seat in front of me (I'm 5-10). Not sure how much more airlines can squeeze us in. Good seat recline is great if everyone is reclining, if not you will have someone in your lap. Had to ask person in front of me to not recline during meal. What really bothered me though was paying for a reserved seat and finding out we had been moved to the dreaded back row due to an equipment change. Strongly suggest passenger notification for this move. Was able to re-reserve seats on check in but there were some significant angst when I found out about this mischief."
Cons: "Didn’t like the food"
Pros: "entertainment options were great"
Cons: "rushed from connecting flight and then had to go through passport security check point"
Cons: "I was waiting over 1 hr for my suitcase...."
Pros: "Not much at all"
Cons: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"
Cons: "It was completely out of the airline's control but we were very delayed due to bed weather in Frankfurt"
Cons: "Boarding and departure was late."
Cons: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"
Cons: "Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful."
Pros: "Great price, great airlines, easy flight....I few LAX to Geneva."
Pros: "Both parts of flight was superb n/a"
Pros: "Staff were amazingly helpful n friendly. Food was yummy."
Pros: "New plane. Very nice."
Cons: "not much."
Pros: "It was exciting to fly on a gigantic plane as the Jumbo"
Cons: "Not to many options of food. Dinner wasn't dinner. It was a snack."
Pros: "The service and the air hostess were very nice and kind"
Cons: "The chairs are not comfortable at all :("
Pros: "Very organized"
Pros: "Service was good, got to change my seat last minute to sit next to my husband."
Cons: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."
Cons: "Regular economy felt a little cramped."
Pros: "Everything was good."
Pros: "staff at airport were friendly, helpful"
Cons: "telephone reps NOT helpful and do not know the airplane seat maps"
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Cons: "test this test this test this test this test this test this test this"
Cons: "Reserved seats, and the switched them. Had horrible seats."
Pros: "The flight went by very quickly and peacefully."
Cons: "Nothing comes to mind and that's a good thing!"
Cons: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
Pros: "Confort and Service"
Pros: "Given free upgrade. Efficient services."
Pros: "very good service overall Gothenburg airport is great"
Cons: "such early flight!"
Pros: "Lit hands crew more caring and professional. All good."
Pros: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."
Pros: "The gate to board was right there. No bus shuttle to annoy me."
Cons: "No entertainment"
Pros: "i was able to to do check in on line, be updated on changing gates,"
Cons: "Filght cancelled"
Pros: "Crew were very nice and friendly On time Delivered my bags to my hotel"
Cons: "Lost my bags on the way there Entertainment unit didn't work on 10 hour flight Food was unbelievably bad. Worst food I've ever seen on a plane."
Cons: "my flight was cancelled and it was very difficult to get to where i needed to go. the flight i evaluated was from zurich to geneva."
Cons: "Seats unocomfortable, food could have been better!"
Cons: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"
Cons: "lufthansa used United for this flight. probably because they run out of airplanes, they used a plane so old, I believe it was from Nixon's time. very very old. I am suprised I made it one piece to Amsterdam. So dissapointed why Lufthansa linked their name with such a poor company like United. I never fly United."
Pros: "Got to Munich and made my connection... barely."
Cons: "Boarding process was not good. Was informed that plane may not take off due to technical issues. Boarding was chaotic. Flight eventually was cleared but another 15-20 minutes was spent on the runway de-icing. Barely made my connection with no assurance from crew that connecting flight would wait. Considering this was the first flight of the day I would have expected things to have gone smoother. No entertainment but I was not expecting any (there should be a N/A option in the survey)."
Cons: "I am 6feet6inches tall. It enough leg room"
Pros: "Plane was mostly empty!"
Cons: "Nothing really...slightly bigger snack would have been great."
Pros: "Awesome bran new jet. People were spaced out so that everyone had an open set next to them, where allowed. The TV worked awesome and everything really was perfect!"
Cons: "...it's not a big secret that airline food isn't the best While there was a lot of it, the staff was very attentive,-the food wasn't great.."
Pros: "I like that it's a German company, I trust it. Plane was clean, everything is done pretty fast."
Cons: "When boarding there is no order, so the line is huge, moves in a good pace tho. Good was not the best, old croissant. But it's free and drink selection is good and free as well. Seats are not very comfortable but for a short flight it's ok."
Cons: "The flight was overbooked and we were not allowed to board in spike of the fact we had purchased our ticket 2 months in advance. Inexcusable"
Pros: "Friendly crew, clean and comfortable plane"
Pros: "Crew were v good"
Cons: "Comfort no entertainment, small seats..."
Pros: "Wider than average seats and a nice meal."
Cons: "Plane was not near the gate & we had to ride a bus to the plane."
Pros: "Free food! Very nice flight attendants"
Cons: "Chaos with boarding - should be by rows"
Pros: "Great crew"
Pros: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Cons: "Food was good. Chairs were clean and relatevly good. Thank you"
Cons: "The replacement flight arrives at almost midnight."
Pros: "Had to pay to check my bag in. Even though it was a patronize."
Cons: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Pros: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Pros: "Clean aircraft Legroom Polite service"
Cons: "Delayed No onboard entertainment"
Pros: "Helpful staff, comfortable seats, accurate departure and arrival times."
Pros: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Cons: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."
Pros: "Take off and landing"
Cons: "Could not get a juice or water ignored me. No movie option"
Pros: "Professional and courteous service plus friendly staff plus Greek inspired food menu plus on-schedule performance equals Excellent Flight."
Pros: "Just great"
Cons: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."
Pros: "Clean, smooth, on time"
Cons: "Not interesting"
Pros: "Good in flight service"
Cons: "The solicitation for cash (bribe) at the Cairo security people at the luggage screening. Mark Cairo as a place I will not go back too."
Cons: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."
Pros: "Comfortable, friendly attendants, good food served."
Cons: "There isn't entertainment, however, it was very comfortable and relaxing."
Cons: "Same as on the flight to Larnaca"
Pros: "Clean Elegant Polite"
Pros: "cleen quiet and beutifull crew"
Pros: "25 minute flight. Day trip from Athens."
Cons: "20 minutes late boarding."
Pros: "Great airline and a star Alliance member, will fly again for sure"
Cons: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Pros: "Was ok."
Cons: "Delays due to ground traffic in Mykonos"
Pros: "Did not feel like a budget airline. Great service."
Pros: "Crew were attentive. It was nice there was a meal - but only bread for vegetarians. The pilot sounded very nice. The flight arrived before schedule."
Cons: "Boarding at ATH gate B26 was third world - not enough sitting to accommodate two busy flights: Heraklion and Warsaw - poor AC. On the flight itself the AC was too hot and the air was smelly. In one of the WC there was no water."
Cons: "If it is possible to change the timing of the departing flight from Beirut."
Pros: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Cons: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Pros: "It was inexpensive therefor I didn't expect much although I got more than I paid for!"
Pros: "Nice plane, good crew"
Cons: "Boarding process"
Pros: "The service came around for a few rounds of drinks. The was good."
Cons: "The seats were too tight, it was difficult to sit an no room for the legs. The seating arrangement was for short people only. The plane was parked off ramp makin a hot cumbersome bus ride necessary."
Pros: "Advanced checkin (48 hrs prior flight). Was able to get emergency exits seats with a lot of space"
Pros: "great crew, all smiles"
Pros: "crew was good. they served food (sandwich) even though very short flight."
Cons: "not on time"
Pros: "Quick service. Although the gate operation was late in getting started. Plane was ready to go. Not much waiting around once on board."
Cons: "No one at th gate or information at the gate to indicate the flight about 45 minutes before boarding was to commence. I thought I was at a the wrong gate."
Pros: "Comfortable seats. Great flight attendants. Good food."
Cons: "Boarding was a mess. No announcement, just a bum rush to the bus and over packed us in said bus."
Cons: "We need to pay 80 $ for 2 suitcases and For One direction and it wasn't wirten in the Internet site"
Pros: "Service was excellent."
Cons: "Boarding was a challenge. Rough landing"
Cons: "Crossing the dismal swamp"
Pros: "you guys are great! keep doing what you are doing!"
Pros: "Very good!"
Pros: "On time. Great service. Good food."
Pros: "Good price comfortable seats and spacing between them"
Cons: "They way treated by the grew at bording time and the Athens airport"
Pros: "For a 2 1/2 flight we got fed, free wine, excellent service and smooth ride."
Pros: "The staff aboard and the airline itself is extremely nice for how short of a flight it is. They even give snacks for just a 40 minute flight."
Cons: "Boarding was terrible and the Santorini airport is very tiny and crowded which makes things even more difficult. They are reluctant to help out with anything if your transfer time isn't long enough."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Cons: "lost baggage"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Cons: "Not enough leg room"
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "The service"
Cons: "The seats"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Cons: "You are almost always late!"
Pros: "Everything excellent. Comfortable seats in business."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Cons: "Bag was lost"
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Cons: "They stole my money"
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "Everything. Staff incredible."
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "Service was good"
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Pros: "Overall, good flight"
Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"
Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
Pros: "Crew was excellent explaining about the (short) delay."
Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."
Pros: "It was a KLM flight so good"
Cons: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."
Pros: "Crew polite and efficient"
Cons: "No leg room. The box underneath the seat in front makes it impossible to stretch your legs. The arm rest lifts only to 45 degrees which is useless. No way to gain some lateral space there."
Pros: "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
Cons: "In Paris we were not properly directed to where the flight was departing."
Pros: "On time"
Cons: "Terrible boarding process. Clunky landing."
Cons: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."
Cons: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."
Pros: "food very good."
Cons: "there wasn't so many movies in italian."
Pros: "The seats were nice and the service was ample."
Cons: "The headphone jack didn't allow for regular headphones and the provided ones were very uncomfortable."
Pros: "I like the crew. All men and women were polite and looked pretty good."
Cons: "A/c: My health is very strong. But they put a/c on the lowest temp. And on maximum! Many people stats to feel cold! After a few hours of freezing they made warm wet temperature. And before landing cold againg!!! After the flight I fell down sick with angina and temperature 40'C for 2 days! Missed last working week! And very angry about it! Food: I eat kosher food, but don't eat meat coz of allergia for a animal fats. So I asked for strongly vegan food. They put creamy oil there, so I have no idea what else there could be! I saw in the plate of neighbour with chicken set very tasty salads and other stuff. But my dishes were so poor and untasty. It was one of the worst flights in my life!"
Pros: "The entertainment was varied, the crew very polite and efficient."
Cons: "Airflot Airflotrecently switched to 1 checked in bag free of charge. It has always had 2 and everybody came to check in with 2. Even the website is very unclear about it because you see the exception of New-York to Moscow - 2 pieces and nobody sees the tiny font saying only if you bought your ticket before October 2015. It's not ok. We need two bags!"
Cons: "entertainment ..."
Pros: "I like that the crew was able to smile"
Cons: "However, they were not very helpful with requests. I suffer from very bad anxiety, that is why I check in online so I can reserve a window seat which calms me down during flights, however, I was not able to check in online these past flights because the flights were booked. Whenever I reached this problem on different airlines the crew ALWAYS helps me find someone to switch with for a window seat. I asked several crew members on aeroflot to help me find someone to switch with and not one of them was helpful or comforting."
Cons: "The flight from tlv to ny (1 stop in moskow), included 3 meals. 1. Identical. 2. Frozen - non eatable. 3. all - meat. no dairy breakfast."
Pros: "The food and the service was amazing. They really felt like a classier air fleet."
Cons: "The entertainment was limited."
Pros: "Все хорошо"
Pros: "I like the new Aeroflot airplanes because they are nice and clean. And staff is very accommodating. They offered 2 meals with drinks during a 10 hour flight. They also provided slippers, blankets, pillows, headphones, and eye covers."
Cons: "Boarding was a little unorganized as they have no numbering and anybody can just line up even though they request that priority boarding and children board first."
Pros: "Quick! Friendly! On time"
Pros: "Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests."
Cons: "When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane."
Pros: "On time, organized , quick, polite staff, good food"
Pros: "The crew made it an awesome experience! Flight was on time, even early!!"
Cons: "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."
Cons: "Out buggage was lost. We spent a lot of time to find our suitcase."
Pros: "Nice crew and lots of good food, even in economy"
Cons: "The seat is incredibly small. A very tight fit for 10 hrs"
Pros: "The crew was amazing ."
Cons: "24 hour delay without accommodation is not acceptable !!"
Pros: "Punctuality, food and drinks, friendly crew, safety"
Cons: "Food was awful"
Cons: "Late,uncomfy seats,crews were not able even to smile"
Cons: "Went to SVO at 6 AM on June 11th for flight at 8:10 AM to Brussels. Waited in line to check-in untl 7:23 AM Because of long lines at check-in (Russia Day, apparently) and inadequate staffing for the large numbers, I succeeded in getting through passport control and security ten minutes before flight time, only to be told "no Flight" I had to buy another ticket for the next day at a second fare, all because of Aeroflot' s inadequate staffing. Aeroflot service desk only told me to " go back into the city" where I found an Aeroflot office. After meeting three staff members in succession there, they made no effort to make good on their error. I will avoid AEROFLOT on all future travel. Brussels and Amsterdam airports were so much better set up to handle the crowds"
Pros: "Crew was friendly and attentive"
Cons: "Meal ok; no beer or wine"
Cons: "I was in the cue to board the plane and the Aeroflot employee just told me that bording is closed, then 7 other passengers came after me and no one was allowed to bored. They literally just didnt let us enter the plane saying that boarding is complete and they don’t care."
Pros: "The food, I must say, was the most impressive thing. They give away some souvenirs for you during the flight which was awesome. I even got ice cream as dessert. I can't tell what to say was wrong with the flight. I will definitely recommend Aeroflot for sure."
Cons: "Everything was well)"
Pros: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Cons: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."
Pros: "Nice attendance, food"
Cons: "I got my suitcase after 4 days"
Pros: "Even though there was a significant delay there was recompense for Hotel or fare."
Cons: "It took 90 mins to park the plane after landing and we couldn't do anything but remain in the seats the whole entire time. The entertianment shows should be available for people after landing. My screen was broken from the beginning and I told the crew about it either change the seat or restore but she ignored my request three times. In the end, after an hour later no one did anything,I finally went to the back of the plane to do something. Bad customer service."
Pros: "Speed of boarding and staff"
Pros: "Goes through Moscow, super comfy seating, nice staff."
Cons: "Chaotic boarding, food not great."
Pros: "Excellent flight. Prompt service. Very organized."
Pros: "Food, ice cream and sleepers."
Cons: "TFT screen is unresponsive."
Pros: "Liked the food and on board service. Modern fleet and modern features"
Cons: "2 hour delay. Moscow terminal too small for numbers of passengers in transit. Boarding process chaotic"
Pros: "Aeroflot is an amazing airline - the people, food, seats...I highly recommend it. We flew Business Class and Economy and both exceeded our expectations and the quality of other airlines."
Cons: "Gate changing every 15minuts was not good."
Pros: "I did not like that the ticket was cancel and I have to buy another ticket to Simferopol and the return ticket to SVO because was cancel by your company and also and they did not have any reference about your company. the only way I can fly if I buy and pay for the ticket I'm steal in Russia When I will get back I believe that you have to reimburse the payment of the ticket that I pay to you. If you like to contact me at this time to my email mariocesar2711@gmail,com By the way I have to go to Aeroflot to get my information for my fly back to NY You will here from me when I get back Mario Kucher"
Pros: "The plane was on time. In flight staff was fine."
Cons: "No chance to pick a seat from Tashkent. My seat was good in the end but the check-in was awful--people pushing in front, no chance to select a seat...not at the counter or online. Food was gross."
Cons: "I had the exact same special meal on both flights. The check-in procedure in the Aeroflot site is not user-friendly."
Pros: "Very good service. On time arrival."
Pros: "We were served a hot meal even though it was only a three hour flight. The plane was quite empty at the back so we were able to move to uncrowded seating, which was helpful. Altogether a good flight."
Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."
Cons: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."
Pros: "The service, it improved dramatically on Aeroflot, during the last 4-5 years."
Cons: "The food needs improvement, and the plane seemed a bit old. Had two annoying Romanian neighbors behind who were very unhappy about the fact that their last-row chairs din't recline, so they made a scandal when I put mine back but I managed to handle it."
Pros: "Crew was friendly and helpful. Price was good (not counting all the charge"
Cons: "The sound port was broken on my seat (50A), so for 9.5 hours I couldn't watch movies. There was no wine served with dinner (or even given as a purchase option) We were delayed boarding and leaving the plane. Food was terrible. Not healthy and tasty. Too much bread and cakes."
Pros: "Seats were comfortable"
Cons: "No entertainment"
Airlines flying to Montreux have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Montreux
Masks required on board, masks provided on flights to Montreux
Social distancing seating
Middle seats unavailable to book on flights to Montreux
Testing for antibodies, testing for symptoms for flights to Montreux
Waiving of change fees. Search flexible flights to Montreux