Find cheap flights to Kuala Lumpur Intl

Friendly and efficient

Bus boarding

Wow! An excellent airline! Superb service, great movies options and goid food!

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

Service is not good

The food served was nice.

The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!

Overall pleasant staff. Price

Boarding ...... but that was probably more a function of the delays at Customs. Lounge very bland...... but clean.

Food - excellent Entertainment - good choice of films Crew - Friendly

Some crew members are really rude. Asked for a juice and one of them turned as if she didn't hear me. If you can't handle passengers, why become a flight attendant in the first place?

No food, No entertainment

Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working

Smooth in the air experience. Snack and beverage in a 45 minute flight

Deplaning why close the business class curtain when leaving the plane. It only makes deplaning slower and guess what we all got on the same bus to the terminal. Silly practice

Not much.

I paid a higher rate to not have a layover and Oman Air changed my flight to a cheaper fair and waited in the airport in Oman for more than 7 hours. This is unsatisfactory and I should be reimbursed for the cheaper flight. I also had a stop in Dar Es Salam that was unexpected. My friend got bit by a flea or some bug...the seats are filthy and not properly cleaned.

easy check in, left on time, arrived on time, bags on time, no problems

tough time - 9:50 p.m. departure, near midnight arrival after turning the time back 90 minutes,

Good crew

Old plane

A few select staff.. the rest was rather "meh" or less

Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline.

Great value for the first leg of an open jaw AUH-MCT-DXB trip. Priced about the same as a return trip - the only airline to allow me to fly this route (multiple airlines at high one-way fares to split into AUH-MCT and MCT-DXB otherwise).

Older Boeing 737-700 aircraft used on this flight (the only one in their fleet) with limited leg room (subsequent MCT-DXB flight on an E175 was great though - new plane, great legroom). Bus gates at Muscat (although a new terminal is being built).

Staff was accommodating and friendly.

Aircraft condition, smelly.

Delay weather, not their fault

Service very good

Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor .

The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent

Nothing

Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.

Boarding and takeoff ,, in time

The food should be according to international standards,, The food on board is so spicy,,