Smooth boarding process. Early departure, smooth flight, early arrival. The entertainment package has very good recent movie options. The flight crew were friendly and professional.
Food and flight attendents with positive dispositions and friendly behavior, more professional attitudes
Liked the hospitality . The ight took us 6 hrs to get from fort myers to ewr.
The fight didn’t happen because I was rerouted to Trinidad as previously explained.
Not the best. Mean. Didn’t give any value to me being a united silver member and lots of attitude.
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
horrible website for checking in- no option just to write the passport number; ludicrous
Flight attendant gave incorrect information and no immigration/customs forms!
Asked several times dairy free options and was ignored. Was told chips was the only thing I could have that I should have put it on my profile “which it is”. Very unprofessional. WiFi didn’t work have the flight. Overall a very bad experience.
The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.
They oversold and down graded me from Premium economy to coach. 75-pound compensation is insufficient if you chose a particular class. I get dehydrated and severe Charley Horse cramps. I requested a bottle of water, even half even less… but no- “We are only allowed to give water by the glass. Nonsense. Lastly, their planes now have a fixed barrier between seats. So even if your entire row is empty, you are confined to just your space. Lastly, London now requires a transit visa for $30 for US citizens. Never travel through London again
My seat was broken and unable to fully recline. My USB power point was not working and nor was the one next to me. It made a 12 hour flight feel a lot longer.
There was no legroom whatsoever to the point where my wife dropped her phone and was unable to retrieve it as she couldn’t move. The sound system for the entertainment had a broken socket so was effectively out of action as it just crackled. Just dreadful, I will actively avoid BA in the future
I like Cityflyer as a semi-stand alone part of BA but I dislike mainstream BA thoroughly. A budget airline with budget service but with normal flag carrier prices.
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
Courteous and warm. Good experience while traveling back with an infant.
Flight got diverted because of an emergency and the crew were fantastic and probably saved that passenger’s life. While in emergency landing some measures could have been taken to prevent additional delays. In general not great experience with BA. I used to fly BA years ago all the time, very disappointed by the whole experience, seats were tight, bathrooms tight.
No land services during boarding, specially while moving from terminal to another
The seats were uncomfy and the food tasteless, crew clueless
Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat
