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I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

Cheap

Very uncomfortable seats No drinks included despite long haul flight Messy boarding procedures

Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too.

We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more.

This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia.

Nothing

Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Service Always late People are rude

The video did not work and there was no empathy from attendants.

At check in staff did not know that I had 20 kg baggage allowance

Flight was delayed over an hour sitting on plane. Flight attendants were rude.

Nothing

There was no entertainment and no food

Bag lost in Bahrain

Good food and entertainment

Crew could be nicer Crammed seats Late

Delay in receiving luggage ,

I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts.

i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat.

Nothing

Late in time

There was no food or beverages handed out for free on the flight, nor was there entertainment - but no complaints here. The flight was safe, efficient, and exactly what i paid for. I only wish I could have gotten miles and smiles points!

Everything was good

This flight was decent apart from food. Everything worked, seats were comfortable, good selection of movies and shows to watch. But I will still never fly Kuwait again!

Food was stale.

The crew were so helpful and friendly. Comfortable seats and nice plane.

The flight was too short to enjoy their food or entertainment. Coffee was good.

It got me from point A to point B so it met the minimum requirements.

Was late getting loaded and off the ground. The shuttle to/from airport & Abu Simbel was not identified in any way.

Nearly all, but inadequate organisation a fuel leaking problem at AbuDabi airport on 10/02/2016.

Passengers were kept 3 hours in the plane during the impairment.

Very friendly staff

The crew was nice, there was enough leg room to where it wasn't uncomfortable for me.

All crew members were 5 star and so friendly! They checked many times on everyone, coming along with water often.

The attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. very old on flight - dress warm!

Very poor legroom

nothing

almost everything

Services,food & welcomed on board.

The overall experience was great .. I felt the flight was smooth

The entertainment provided is just fine .. no variety of selection available

The seats are very comfortable and has a good leg space, food is excellent.

Over all it was a good flight.

Great flight