Daily cleaning, installation of cabin HEPA filters on flights to Hanoi
Emirates has waived its change and cancellation fees on flights to Hanoi Noibai. Confirm policy on booking site.
The cheapest airline ticket to Hanoi from the United Arab Emirates in the last 72 hours was AED 1,708 one-way, and AED 2,328 round-trip on the route from Dubai to Hanoi. The most popular route is from Dubai to Hanoi and the cheapest ticket found on this route in the last 72 hours was AED 2,328 round-trip.
In general from United Arab Emirates, Emirates flies the most to Hanoi. The most popular route is from the United Arab Emirates, and Emirates flies this route the most.
Hanoi Airport is 23 kilometres from the centre of Hanoi. View on map.
Hanoi is served by Hanoi Noibai Airport, also commonly referred to as Noi Bai Intl, Noibai, or simply Hanoi Airport. The airport code is HAN.
Most visitors from United Arab Emirates will not be allowed to enter Hanoi. Entry restrictions do not apply to Vietnamese citizens, approved official and diplomatic passport holders and their family members, approved essential categories of workers determined by the Government of Vietnam such as experts, investors and managers, and high-tech workers. A Health Declaration Form must be completed before arrival.
Read more about travel restrictions for Hanoi
Visitors from United Arab Emirates will need to quarantine for 21 days upon entering Hanoi.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Hanoi.
Health Declaration Form
Masks: Required in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hanoi is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hanoi with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hanoi up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Nothing to like on that flight."
Cons: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Cons: "Seat comfort"
Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pros: "Smoth flight"
Cons: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "Everything very smooth. Staff delightful and always helpful!"
Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Pros: "Entertainment list were great."
Pros: "The Qatar Airways price."
Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Pros: "No flight No refund"
Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Pros: "Very friendly online travel booking portal. I like it"
Cons: "Transit time was too close with my connection"
Pros: "Every things"
Cons: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Pros: "food was good"
Cons: "all my flights were delayed"
Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Pros: "It was a short flight, so no problems"
Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Pros: "Wonderful services"
Cons: "Nothing bad to say"
Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Pros: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Cons: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Pros: "The food was perfect"
Cons: "Chicken sandwich was not good"
Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"
Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Pros: "The flight was comfortable. The flight attendants were pleasant and attentive."
Cons: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Pros: "The food was great and so was the staff. The plane was clean and spacious."
Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"
Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."
Pros: "about average"
Pros: "The service, the crew"
Pros: "Comfortable seats, if you like who is next to you"
Cons: "Food was the same going to Dubai and coming back, so if traveler didn't like it then too bad, will be starving both ways."
Pros: "Honestly nothing!"
Cons: "Non working TV"
Cons: "Very nice"
Cons: "No need for improvement"
Cons: "Family travellers should always be seat together"
Pros: "Great value"
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "Very friendly crew, and great entertainment options."
Cons: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "Easy, comfortable, no issues!"
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "I love Boeing 777s."
Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Cons: "the vegeterian option was missing in lbreakfast and lunch"
Cons: "Baggage took over 40 minutes to come out."
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Cons: "They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time."
Pros: "Food and entertainment was great"
Cons: "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"
Cons: "A little tight on time between transfers."
Pros: "Excellent crew"
Cons: "More comfortable seats"
Pros: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Cons: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"
Pros: "The flight was delayed from sfo to Hongkang. Very disappointed."
Cons: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
Cons: "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."
Pros: "Everything was quite nice."
Cons: "Happy with everything. Staff were very friendly and helpful."
Pros: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Cons: "Could have been longer so I could get more sleep!"
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "Food choices were great"
Cons: "flight was super bumpy but not the pilot's fault"
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Pros: "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
Pros: "Overal, very pleasant flight."
Cons: "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
Pros: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Pros: "Boarding on time"
Cons: "Food was not fresh. Some crews could not understand English well"
Pros: "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
Cons: "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
Cons: "There was no toiletries and slippers. Snacks should be given timely. It should not ask for it."
Cons: "Plane was old and not Super comfortable. Also no WiFi!"
Pros: "Not much, quick though"
Cons: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Pros: "Everything. Great staff, punctual departing yimes, good communications. I have taken many airlines and this is the best if not one of the best. Keep up the great work. Only suggestion I would say is showing what types of foods offered as special meals, menu i mean."
Cons: "I was pushed to a later flight with another company because the plane was overbooked."
Cons: "Flight was packed"
Cons: "Need more drink and food service. Cramped seating. Air hot and dry."
Pros: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Cons: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Pros: "I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again"
Cons: "A Economy flight is an economy flight....what else can I say"
Pros: "CX still has good offerings on flights from their home in Hong Kong to other destinations."
Cons: "However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down."
Pros: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
Cons: "No in-flight WiFi was disappointing."
Pros: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Cons: "The security staff and their approach and way of communicating"
Pros: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Cons: "Cathay Pacific does not participate in TSA PreCheck."
Cons: "Should have more Indian movies on flight."
Cons: "Plane was very warm"
Pros: "Friendly staff"
Cons: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"
Cons: "Food was awful flight and cr"
Pros: "More drink options were offered."
Cons: "Flight delay"
Pros: "Entertainment system"
Cons: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Cons: "Inform me hours before boarding a flight delay and layover time to connect to second flight extended from 2 to 18 hours. Called customer service for further info and arrangement. Long wait on calls and no definite answer if hotel will be provided. Customer service ny and hk no coordination and bounced me from one party to another. Poor attitude of Cathay at NY JFK Airport counter who showed indifference and claimed too busy to take attention."
Pros: "Crew was cordial."
Cons: "Again, would it be possible to have more Christian-friendly movies?"
Pros: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Cons: "Boarding--but I never like the boarding process."
Cons: "I personally don't like how you can't choose seats until check in. Although the food menu states that noodles and snacks were available upon request, we were turned down several times when we requested. Food served, especially main entree, were barely edible. It was probably the worst airline food I've ever had, and I travel very frequently. When we arrived back at JFK from our trip, it took over 2 hours for our luggage to arrive at baggage claim."
Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."
Pros: "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
Cons: "Entertainment is poor. the quality of the films and TV videos is quite mediocre."
Pros: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."
Cons: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"
Pros: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Pros: "Turkish airlines is reaaly good"
Cons: "thanks for all from kayak"
Pros: "Flight was on time."
Cons: "Cooler temperatures in the cabin Vegetarian meal options More individual water bottles for passengers Flight attendants answering call light promptly"
Cons: "1 hour delay due to weather"
Pros: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Cons: "Fly another airline"
Pros: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Cons: "The temperature on the flight to NY from IST was a bit too cold."
Cons: "Very hot"
Pros: "It was a smooth trip"
Cons: "Boarding a bus to be taken to the plane It’s probably not unusual in Turkey but that was a first for me In all fairness it was a high anxiety moment for me with all the unknowns I was facing but I appreciate Turkish Air nonetheless"
Pros: "Television options are great."
Cons: "Food was unrecognizable. No leg room"
Pros: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Cons: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."
Pros: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "The flight was comfortable and the entertainment was good."
Cons: "There are not diverse food choices"
Cons: "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "Helpful crew, good food, comfortable seat."
Pros: "The service was very good as always with Turkish."
Cons: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."
Pros: "Overall trip was really good."
Cons: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."
Cons: "The vegan meal was a bit underwhelming. I ended up not eating."
Pros: "The crew was friendly"
Pros: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"
Pros: "The food on board was better than average."
Cons: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
Pros: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."
Pros: "Entertainment selection, USB chargers"
Cons: "Snack Like Mac and cheese not very good. Overall food better than most airlines."
Pros: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Cons: "Seats not to comfortable but can't really change that without upgrade."
Pros: "It was all good!"
Cons: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
Pros: "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
Cons: "That the plane was not full and we could had better seats if we were made aware of that fact."
Pros: "I just wanted to take a moment to thank you guys for the affordable luxury that your airline brings to the everyday traveler. Your food is delectable and your service unmatched."
Cons: "Great service and on time all the way"
Pros: "Great flight, crew and experience."
Cons: "Breakfast selection was a bit subpar"
Pros: "Service, food, travel exoerience"
Cons: "Wait time in Istanbul"
Pros: "Great food; plenty of room to stretch out (we flew business class)."
Cons: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."
Pros: "Cost of the ticket"
Pros: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Cons: "Food was average"
Cons: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Cons: "Seats was a lil tight , food was a lil warm not hot"
Pros: "Everything was excellent :)"
Cons: "Have to unload Plane Flight git exchanged without my approval"
Pros: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Cons: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Pros: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Cons: "gerat flight,no complaints."
Pros: "On time"
Cons: "Had to wait 1 week for the money to be unblocked which affected my vacation"
Cons: "Seat was broken. Did not recline. Boarding was a Zoo"
Pros: "Super friendly crew! Great amount of entertainment on board. Good food."
Cons: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."
Pros: "Movie choices plentiful"
Cons: "Flight was delayed for almost an hour while passengers were on board the airplane."
Cons: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."
Pros: "Everything was good"
Pros: "Everything was great."
Cons: "JFK line for plane departure was very long. Is it political?"
Cons: "Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline"
Pros: "The crew made it an awesome experience! Flight was on time, even early!!"
Cons: "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."
Pros: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Cons: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."
Pros: "the crew was very welcoming and always wanted to help."
Cons: "my luggage didn't arrive"
Cons: "The flight was delayed which didn’t allow enough time for a transfer. The crew was rude, apparently there is no alocohil served on this flights, even for purchase. You can buy some beer for 4 euros but nothing else. They didn’t turn on a/c so it was very hot as well. The choice of movies was horrible."
Pros: "Crowded, noisy, uncomfortable airplane. staff at checkin quite rude"
Cons: "Crowded, noisy, uncomfortable airplane. staff at checkin quite rude."
Cons: "Late,uncomfy seats,crews were not able even to smile"
Pros: "Good experience on the board, fast and effective service"
Cons: "Huge airport slowdown with check-in and baggage drop off, likely due to computer problems."
Pros: "Crew was friendly and attentive"
Cons: "Meal ok; no beer or wine"
Cons: "Absolutely horrible check-in. Not friendly flight attendant and etc."
Pros: "Nice attendance, food"
Cons: "I got my suitcase after 4 days"
Pros: "New sparkling clean plane, Great service, Great food! What’s not to like?"
Cons: "All was great!"
Pros: "Speed of boarding and staff"
Pros: "It was a short flight, crew was very friendly and helpful. No need for on board entertainment cause the duration was short and most people were actually sleeping."
Cons: "So bad service"
Pros: "Very profesional crew!"
Pros: "All the board crew were very friendly and attentive"
Cons: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."
Pros: "Very cheap"
Cons: "Small and crowded seats arrangement"
Pros: "crew, clean plane. food was good."
Cons: "the entertainment system wasnt working very well at my seat and the one next to me."
Pros: "The crew were nice and welcoming. Had a lot of movies to watch"
Cons: "The boarding gate was a bit chaotic. But I guess this the airport blame"
Pros: "the flight was delay for 6 hours and I didn't get any of notice about this. You have my phone number and email and information about a flight was renew at 3:30am, and it almost a 12hr before a flight. You have a huge team of workers and you didn't inform customers about a delays with a flight."
Cons: "A little delay we had."
Cons: "Arrived with stomach ache"
Pros: "Nice entertainment system. Good selection of movies."
Cons: "The food was not very good. Portions were small and it tasted horrible."
Pros: "Halal meal service was great."
Cons: "Aeroflot always looses luggages, they lost my luggage as well, posted it to my apartment after two days."
Pros: "Nothing extra ordinary"
Cons: "That was my first flight and the entertainment video did not work I also will like to see a situation where I can drop my luggage and be checked in on the day of flight no matter the flight time I drove all night to Heathrow from Manchester and arrived at check in countrer at 8am and was refused check in until 11.30 for a 1:45pm flight so I was not able to go and sleep somewhere as I planner . After all that the flight we delayed one hour"
Cons: "Boarding procedure took two hours"
Cons: "Unable to selesct seating."
Pros: "The only direct flight between Moscow and Washington"
Cons: "The flight was late, the menus had no relation to actually available food, some of the passengers were obnoxious drunks and crew didn't want to restrain them even after repeated complaints of harassment. Not the first time either, so this is a recurrent problem. On the other hand, if luck is with you, you may get few unusually nice flying companions or enjoy some offbeat movies."
Pros: "Nice crew and good service"
Pros: "On time, new airplans."
Cons: "Great pilots and crew always ready to take care of our needs."
Cons: "stewards we're not helpful. I asked for a large bottle of water and they refused. Maybe I'm asking too much though."
Pros: "Time keeping and check-in counter staff was excellent"
Pros: "No vegetarian options. Pre-order was complicated and it didn't work as I didn't have it on board. Comfortable seats, but so clean. Not so friendly crew. Had 2 hours delay and no information on why or when we were going to departure. Overall, it was Ok. You get what you pay for it. It was a cheap flight."
Cons: "Boarding by bus with -16C temperature took long time . Some passengers were not warmly dressed and they were freezing. I suppose it was necessary for defreezing the airplane but it could have been better organized"
Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."
Cons: "Only one Enter Gate into the plan"
Cons: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."
Pros: "The crew was simply superb. The plane also very clean and modern. It was a beautiful experience!!I was very pleased with the overall service and attention."
Cons: "The boarding process was a bit daunting. Once I was on the plane everything was fine and even exceeded expectations!!"
Pros: "See above"
Cons: "See above"
Pros: "The crew was professional. The flights were smooth. The entertainment was very good. The plains were clean and well maintained."
Cons: "But the planes were understaffed that was clear especially during the meals. No drinks of any kind were provided during the meals because there was no crew to deliver them."
Pros: "Boarding took extra 1.5 hours"
Pros: "On time, inexpensive fares, & friendly flight attendants!"
Pros: "Comfortable and well served if they believe you're foreigner."
Cons: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."
Pros: "Great job"
Cons: "After boarding, we sat in the plane for an hour while the engines were off. Not necessarily the crew's fault."
Cons: "There was no fish on the menue, and I don't eat meat or chicken. Other then that it was great!"
Airlines flying to Hanoi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Hanoi
Masks required on board, masks provided on flights to Hanoi
Social distancing seating
Middle seats unavailable to book on flights to Hanoi
Testing for antibodies, testing for symptoms for flights to Hanoi
Waiving of change fees. Search flexible flights to Hanoi