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- plane was empty so I could sit in the exit seats with more legroom. - staff in the plane was extremely nice. - Pilot avoided turbulence zones.

- Smelly cabin - Unfriendly boarding crew - Food

Service by one attendant Helen- courteous and helpful with Dufree

Services by male attendant very deplorable, lacks courtesy to clients. Old aircraft with overhead TV screens showing only one channel or flight route. In this age and time, KQ can do better for the obscene amounts we pay. Flight plan changed and we were not informed till we entered the plane.

The planes on this route are also very old with manual screens,unnecessary delays. I mean KQ needs to style up. Another airline will soon sweep them off business

Flight was 3 hours delayed and we didn't get any information until 2 hours in

Food was terrible throughout Seat was tight

Food and service

Time to update, renovate and scale up the fleet flying Africa. Impossible to sleep in economy.