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Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Newer plane for this stretch.

Short, convenient, direct, value for money.

Not comfortable, small plane.

airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

Food and service were excellent! The best I've had in a long time!

Nothing!

The flight information did not show the gate for the flight. We had to ask an employee which gate was being used. Unfortunately, it was a gate that required a transit ride. As a result, many passengers were late in fact, after pushback, the pilot returned to the gate to pick up one very late passenger. Also, the BA gate attendant was very rude. Her imperious attitude was a poor reflection on her employer.

Seats to small

Flight itself was very smooth, especially the landing. Food was good also, both the chicken and pasta were prepared well. Pasta could have used a little more sauce. Quantities and variety were also good.

I still don't understand why airlines don't board from the back to the front. Would make the entire process go much smoother. The bigger the plane the bigger the problem and delay. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights.

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

The attendants took great care of us. Super smooth flight.

The leg room, was surprisingly roomy

The food and that there was no entertainment.

Friendly in-flight personell

Approx. 1 hour delay, which was not the airline's fault (construction on runways)

Registration

Comfort food

Friendly staff, they were very helpful and smiled

No vegeterian option on the flight. Long flight with a lot of food, but not the best food. Snacks were good though

Food was ok

No leg room, tight seats in economy

There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!

Friendly flight attendants, clean, very smooth takeoff and landing

Signs are not very visable at airport

Food

Cabin Crew are not helpful, less smiling when serving. Captain did not give information during flight.

No problems getting here, we’ll organised and friendly staff

The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot

1 hour + Late departure both from Copenhagen and from the connection in Instanbul

1 hour delay nearly cost me my connection no assistance provided

None

Very bad experience overall

seats are not comfortable at all

I arrived alive!

Service was poor, plane was hot, not my best flight experience by far

nothing

everything

1 hour delay nearly cost me my connection no assistance provided

Got to Barcelona eventually

One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather.

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Wifi on Board

Nothing

Friendly in-flight personell

Approx. 1 hour delay, which was not the airline's fault (construction on runways)

Good services!