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I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

Cheap

Very uncomfortable seats No drinks included despite long haul flight Messy boarding procedures

Nothing

Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Not a full flight. Decent food. Friendly staff.

only two people checking people in but one was for business class and even though there were no business class passengers when I was checking in they just sat there and did nothing. So super long line to check in and only one active agent.

Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.

No personal entertainment.

Wifi spotty

Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience

Empty flight, so got a row to myself.

Itinerary had a narrow 40 minute window to transfer, takeoff was delayed thirty minutes, missed flight.

Food is good

На обратном пути пришлось заплатить за багаж, зотя нигде в билете не было отмечено что багаж не входит. Я тщательно проверяла все опции при регистрации онлайн. Это ужасно, что авиакомпания не предупредила. Я не имела достаточно денег, хорошо что коллега помог.

It was short flight and they did see snack which was good. Friendly crew.

Check in too forever and no entertainment onboard.

Not friendly stuarders..

At check in staff did not know that I had 20 kg baggage allowance

Flight was delayed over an hour sitting on plane. Flight attendants were rude.

Services,food & welcomed on board.

The overall experience was great .. I felt the flight was smooth

The entertainment provided is just fine .. no variety of selection available

every thing was good

nothing

crew, food

The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags.

I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour.

Nothing

There was no entertainment and no food

The plane was not full

I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.

The fact that I got home in one piece I really like.

Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line.

I was happy that I found the ticket that I could pay for round trip and the service was very nice

Nothing

정확한 출발시간. 저렴한 가격.

보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.

Nothing

Late in time

Checkin takes à long time

Good all-around service from boarding to landing!

No alcoholic beverages on the flight! RJ does not upgrade silver or gold frequent flyer card holders for free even if there are open business class seats. The only time a free upgrade is provided is if the economy class is over sold.

On time