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(Return)
Airports
Origin
Dubai
AED 1436
only
AED 1436
Abu Dhabi
AED 1252
only
AED 1252
Destination
Berlin
AED 1252
only
AED 1252
AED 1436
only
AED 1436
Wed, 11 Apr
AUH
SXF
12h 25m
Tue, 17 Apr
SXF
AUH
9h 55m
AED 1252
Trip: 7 days
Overall 5.7 OK
Based on 959 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
SAW
ESB
Excellent 9.0

The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again.

The boarding process was unorganized and a bit frustrating.

ADA
SAW
Excellent 10.0

From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time.

SAW
TLV
OK 4.0

was not full so had some space

that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane

AMS
SAW
Mediocre 2.6

Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy.

TZX
ESB
Mediocre 2.0

nothing

delay, onboard service

Wed, 7 Feb
DXB
TXL
18h 30m
Thu, 15 Feb
TXL
DXB
8h 40m
AED 1436
Trip: 9 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AMM
TLV
Excellent 10.0

It was a short and efficient flight.

AUH
AMM
Mediocre 2.0

Nothing to like on this trip

The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian.

TLV
AMM
Good 7.6

We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.

CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

AMM
TLV
OK 5.3

Bording was not very organized.

Mon, 25 Jun
DXB
TXL
22h 45m
Sun, 8 Jul
TXL
DXB
12h 35m
AED 1462
Trip: 14 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 343 reviews
Boarding
8.4
Comfort
8.3
Crew
8.4
Entertainment
7.4
Food
8.0
GYD
DXB
OK 4.0

I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home

I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.

JFK
GYD
Excellent 10.0

Food, customer service, on time

Legroom

GYD
IST
Excellent 10.0

The service was impeccable and I was treated like the Queen that I am.

Everything was excellent.

TLV
GYD
Mediocre 3.0

That I was moved to emergency exit

That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.

TLV
GYD
Excellent 8.0

Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.

There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.

Fri, 13 Apr
DXB
SXF
13h 50m
Tue, 17 Apr
SXF
DXB
27h 10m
AED 1473
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 15 Feb
DXB
SXF
11h 25m
Mon, 19 Feb
SXF
DXB
10h 20m
AED 1810
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5671 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.5
Food
7.5
JFK
SVO
Good 6.3

Departure from JFK was late by about an hour - due to one late passenger - and I barely made my connecting flight in Moscow by sprinting across a couple terminals. It would’ve been helpful for them to note the gates of connecting flights for the passengers affected by the late departure. My luggage did not make the transfer from Moscow to Prague, as I had feared. But it did get delivered to me about 10 hrs later. Traveling can already be a little stressful; I think some of this could’ve been minimized.

TLV
SVO
Excellent 10.0

Tha personal

Very happy and will fly again

JFK
SVO
OK 4.0

Flight was ok.

But too much delayed! Least 2.5 hours, as usual! they lost my bag. I received it in 4 days and spent $150 for take my bag! This is rediculous! Aeroflot didn't even reply my emails!

CAN
SVO
OK 5.6

4 hours delay

SVO
HAN
Mediocre 2.0

Nothing

So bad service

Wed, 27 Dec
DXB
TXL
9h 35m
Sun, 31 Dec
TXL
DXB
12h 15m
AED 1961
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2321 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.1
Entertainment
5.1
Food
5.5
KBP
DNK
Good 6.0

Рейс задержали на час без особых пояснений, всё, как обычно.

AMS
KBP
OK 4.0

Половина борта сдавала ручную кладь в багаж около гейта, дичь какая-то.

MSQ
KBP
Poor 0.0

every thing

KBP
CWC
OK 4.0

That I got here safely. Good price.

That the airline flew all the way to Chernovtsy, then turned around and returned to KBP. On a 1 hour 15 minute flight, they didn't know that conditions at Chernovtsy were too bad to take off ? Really? How stupid! So, they got back to KBP at midnight, took 2 hours to get me in a hotel. I was wheel chair assisted. Everything was o.k. in hotel, but only stayed 5 hours. In Chernovtsy there was inadequate care for handicapped. Had to wait for wheel chair.

MSQ
KBP
Excellent 10.0

Everything was ok.

Mon, 25 Dec
DXB
TXL
18h 00m
Sun, 28 Jan
TXL
DXB
16h 35m
AED 1987
Trip: 35 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2810 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
TXL
HEL
Excellent 8.0

They have no charging points for the phone

HEL
JFK
Good 7.6

The friendly crew, and quiet cabin

The food was too Finnish.

DXB
HEL
Mediocre 2.6

Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food.

TLL
HEL
Excellent 10.0

The nicest cabin crew!

HEL
JFK
Good 7.6

Crew, entertainment and food service was excellent

Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!

Tue, 6 Mar
DXB
TXL
9h 05m
Mon, 12 Mar
TXL
DXB
8h 40m
AED 1436
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AUH
AMM
Mediocre 2.0

Nothing to like on this trip

The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian.

CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

TLV
AMM
Good 7.6

We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.

AMM
ORD
OK 4.6

The movie selection was good.

They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!

CAI
AMM
Mediocre 2.0

Non stop service.

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

Mon, 25 Dec
DXB
SXF
10h 00m
Sun, 28 Jan
SXF
DXB
14h 50m
AED 1480
Trip: 35 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 29 Dec
DXB
SXF
21h 20m
Tue, 16 Jan
SXF
DXB
11h 10m
AED 1495
Trip: 19 days
Overall 5.7 OK
Based on 959 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
AMS
SAW
Mediocre 2.6

Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy.

DOH
SAW
OK 5.3

Friendly crew.

Not being able to check-in online.

SAW
FRU
OK 4.3

Getting off the plane

Not enough leg room for the over 6 footers

SAW
TLV
OK 4.0

was not full so had some space

that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane

SAW
MLX
Mediocre 2.0

I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online.

Wed, 11 Apr
AUH
TXL
22h 45m
Tue, 17 Apr
TXL
AUH
8h 10m
AED 1436
Trip: 7 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AMM
TLV
Excellent 10.0

It was a short and efficient flight.

TLV
AMM
Excellent 10.0

Left on time. Probably overpriced for the length of the flight. Baggage was out promptly.

AMM
ORD
OK 4.6

The movie selection was good.

They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!

CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

AMM
ORD
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

Mon, 1 Jan
DXB
TXL
9h 25m
Tue, 16 Jan
TXL
DXB
24h 00m
AED 1627
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 343 reviews
Boarding
8.4
Comfort
8.3
Crew
8.4
Entertainment
7.4
Food
8.0
TLV
GYD
Excellent 10.0

Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.

GYD
JFK
OK 5.0

Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible

GYD
DXB
OK 4.0

I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home

I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.

JFK
GYD
Excellent 9.3

The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.

To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.

GYD
IST
Excellent 10.0

The service was impeccable and I was treated like the Queen that I am.

Everything was excellent.

Wed, 27 Dec
DXB
SXF
9h 15m
Sat, 27 Jan
SXF
DXB
11h 10m
AED 1509
Trip: 32 days
Overall 5.7 OK
Based on 959 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
DOH
SAW
OK 5.3

Friendly crew.

Not being able to check-in online.

SAW
ESB
Excellent 9.0

The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again.

The boarding process was unorganized and a bit frustrating.

CRL
SAW
Mediocre 2.0

first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face

SAW
STN
Mediocre 2.6

Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender..

BGW
SAW
Excellent 10.0

I like to travel always travel with KAKA

Sat, 13 Jan
DXB
SXF
11h 10m
Wed, 17 Jan
SXF
DXB
24h 20m
AED 1513
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 1 Feb
DXB
TXL
9h 05m
Thu, 8 Feb
TXL
DXB
8h 40m
AED 1439
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AUH
AMM
Mediocre 2.0

Nothing to like on this trip

The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian.

TLV
AMM
Good 7.6

We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.

AMM
ORD
Mediocre 2.0

Non stop flight

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

AMM
TLV
Excellent 10.0

It was a short and efficient flight.

CAI
AMM
Mediocre 2.0

Non stop service.

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

Mon, 25 Dec
DXB
SXF
10h 00m
Wed, 24 Jan
SXF
DXB
24h 20m
AED 1520
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 22 Dec
DXB
SXF
18h 30m
Mon, 22 Jan
SXF
DXB
10h 20m
AED 1884
Trip: 32 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5671 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.5
Food
7.5
CAN
SVO
OK 5.6

4 hours delay

JFK
SVO
Mediocre 2.0

No

Passengers were left for international transit

TLV
SVO
Excellent 10.0

Tha personal

Very happy and will fly again

SVO
JFK
Excellent 8.0

The crew was very attentive and willing to accommodate passengers' needs.

Delays and rather chaotic boarding.

JFK
SVO
Good 6.3

Departure from JFK was late by about an hour - due to one late passenger - and I barely made my connecting flight in Moscow by sprinting across a couple terminals. It would’ve been helpful for them to note the gates of connecting flights for the passengers affected by the late departure. My luggage did not make the transfer from Moscow to Prague, as I had feared. But it did get delivered to me about 10 hrs later. Traveling can already be a little stressful; I think some of this could’ve been minimized.

Mon, 5 Feb
DXB
SXF
11h 10m
Sat, 17 Feb
SXF
DXB
11h 10m
AED 1579
Trip: 13 days
Overall 5.7 OK
Based on 959 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
CRL
SAW
Mediocre 2.0

first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face

SAW
FRU
OK 4.3

Getting off the plane

Not enough leg room for the over 6 footers

TZX
ESB
Mediocre 2.0

nothing

delay, onboard service

ADA
SAW
Excellent 10.0

From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time.

SAW
STN
Mediocre 2.6

Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender..

Fri, 16 Feb
DXB
TXL
18h 30m
Mon, 19 Feb
TXL
DXB
8h 40m
AED 1439
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AMM
ORD
OK 4.6

The movie selection was good.

They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!

ORD
AMM
Good 7.6

The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!

I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly.

AMM
ORD
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

AMM
ORD
Mediocre 2.0

Non stop flight

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

TLV
AMM
Good 7.6

We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.

Wed, 24 Jan
DXB
TXL
9h 35m
Fri, 2 Feb
TXL
DXB
8h 35m
AED 1983
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2321 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.1
Entertainment
5.1
Food
5.5
AMS
KBP
OK 4.0

Половина борта сдавала ручную кладь в багаж около гейта, дичь какая-то.

KBP
TLV
Mediocre 2.0

Nothing

All they had to offer

KBP
JFK
Mediocre 2.0

Price

The flight was overall horrible - crew was not accommodating and plane was extremely uncomfortable. The crew called for an emergency landing in middle of the flight for a medical emergency and no one had an actual emergency and it took over 2 hours to get back in the air. No crew memebwr gave any info about what was going on and we were stuck in our seats the entire time. Would not recommend this airline to anyone.

JFK
KBP
Mediocre 2.0

Nothing

The crew the plane etc.

KBP
JFK
OK 5.3

Used UIA 3 times. Never got to destination on time. It is a mess!

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