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Cons: Boarding proceed to improve

Cons: Menu was completely false. I asked for the lemon pasta with spinach and cheese. I was brought pasta a veg with soy sauce. I pointed out that this was not what the menu stated, and the crew told me, oh, that is the vegetarian option ... so I asked for the halibut instead. It was salmon. The menu said

Pros: Great crew!

Cons: Not much- the flight , plane and crew were fantastic

Pros: Crew wasnice

Cons: Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options

Pros: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara

Cons: Maybe, some entertainment???? But still a good flight even without it.

Pros: The price. It was cheap this time around.

Cons: The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest.

Pros: On time

Cons: Food abd more comfort flight

Pros: The crew in the aircraft were good but the ground services were poor

Cons: The ground staff should respect travelers. And they should look to customers satisfaction more

Pros: Really easy experience - friendly, organized, on time and a great price!

Cons: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Pros: Easy; fair prices; budget rates

Cons: no entertainment (N/A)

Pros: The crew in the aircraft were good but the ground services were poor

Cons: The ground staff should respect travelers. And they should look to customers satisfaction more

Pros: Great plane and staff

Cons: Delayed

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk

Pros: The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.

Cons: Everything was good

Pros: Crew was nice smooth was friendly

Cons: Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing.

Pros: The crew is polite,

Cons: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Cons: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Pros: Not so comfortable and no any food or drink beverage for free of charge

Cons: They should at clean and provide food and drink for free of charges

Pros: The price was good

Cons: A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better.

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Cons: Flight got delayed 30 minutes

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: Fantastic gate agents!

Cons: The food was terrible.

Pros: Seat recliner farther than other airlines I have flown with. Flight was on time and even a bit early!

Pros: The coffee

Cons: That I do not pay 50 € just for a piece of luggage

Pros: Aeroflot was bad airline I will not fly with them again

Cons: My baggage didnt come.

Cons: Need spacious aircrafts for such a long flight..

Cons: Free wifi

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Pros: Nothing really

Cons: The airline should at least provide a snack. It's 4 hrs of travel.

Pros: Easy; fair prices; budget rates

Cons: no entertainment (N/A)

Pros: The price was good

Cons: A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better.

Cons: We were really afraid from istanbul to beirut.

Pros: On time, organized , quick, polite staff, good food

Pros: Landing

Cons: Poor service onboard and on the ground

Pros: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Cons: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Pros: Everything was great.

Cons: JFK line for plane departure was very long. Is it political?

Pros: very nice crew

Cons: my baggage was lost

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: The aircraft

Cons: No overbooking next time!

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: Everything.

Cons: Nothing.

Cons: Free WiFi

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: -

Cons: Entertainment didn’t work, big delay broken seat

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Pros: Very friendly crew and on time with no problems.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: The aircraft

Cons: No overbooking next time!