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Pros: "The service"
Cons: "The service and attitude"

Pros: "Arrived on time"

Pros: "Again boarding was smooth"
Cons: "The seats were terrible"

Pros: "The food that I did get was decent There was wine A couple decent movies were available"
Cons: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Pros: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Cons: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Pros: "Missed this flight because the first one was late"

Cons: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Pros: "My own seat had ample legroom, good crew."
Cons: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Pros: "Flight was exactly on time as described. Crew was friendly"

Pros: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."

Pros: "Nice crew, nice plane"
Cons: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Cons: "Not on time at all. Toooooo late boarding"

Cons: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Pros: "Service"
Cons: "All was great"

Pros: "food!"
Cons: "space at my feet!"

Pros: "Great service and friendly staff! Also great food!"
Cons: "There's nothing I didn't like :)"

Pros: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."

Pros: "Professional crew"
Cons: "Legroom!!!"

Cons: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Cons: "We were packed into the airplane like sardines!"

Pros: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Cons: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Pros: "Great Food and very pleasant personnel."
Cons: "Choices of music and movies."

Pros: "The way of treatment"
Cons: "The landing was terrible"

Pros: "The staff was excellent and friendly"
Cons: "I didn't enjoy the food"

Pros: "Friendly team, great food and snacks and tons of movies to choose from."

Pros: "The chocolate"
Cons: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."

Pros: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Cons: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."

Pros: "Comfort"
Cons: "The guy in front of me at the flight from Zurich to Newark..."

Pros: "Super nice and skilled staff, everyone was great to interact with."
Cons: "Not a thing."

Pros: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

Pros: "Very nice flight back home! Comfortable seats (Great receline - almost too much for your neighbors), great food, lots of entertainment, etc. Flight attendants were nice. They left snacks, water, juice and soda out in the galley if you were in the mood for something. Bathrooms were clean. Overall I rate this flight a 9/10."
Cons: "The seat reclining in front of you made it very hard to get out of your seat and into the aisle without major clumsiness and disturbing your fellow passengers. Also the headphone jack has the old fashioned 2 prong. So you can't use your own headphones without an adapter if you only want to listen out of one ear the whole time."

Pros: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Cons: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."

Cons: "I could notice The crew was really attentive and took good Care of passengers Who speak german or were from Swizertland, meanwhile with The rest of The passengers they were not really nice at all."

Pros: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Cons: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Pros: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Cons: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"

Pros: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Cons: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Cons: "The seats."

Cons: "Boarding procedure for business class with being held up in a small holding space"

Cons: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."

Cons: "Terrible seats and old.entertaineme.t system"

Pros: "Crew was kind and helpful."
Cons: "Seats are so narrow and led room. Another bathroom is always a plus."

Pros: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."

Cons: "At the moment I bought the tickets, I got in contact with SWISS in order to book the seats and a baby bes for a small baby. However, I was told by the contact center that it was not possible to book seats (not even buying them). I have also tried to do it online, without success. One day before departure, I called again and got the same answer and was told to book seats and baby bes during the check-in at the airport. At the moment of the check-in in Dubai, I was informed exactly the opposite: that I should have requested it via contact center or online up to 48h before the flight!! Personnel at the airport was very impolite. Inside the plan, the crew was very nice and helped us to have seats in front with a small bed for the baby."

Cons: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

Pros: "Great Movie selection Got fed a lot (2 meals, 2 snacks, and many beverages) Boarded early and got going to take off early Split up the meals/ snacks good to make the flight go by fast."
Cons: "People rude and inconsiderate about sleepy across multiple unused seats, overall had nothing to do with the airlines and flight."

Pros: "Your crew was excellent and attentive. Nice difference from most US domestic airlines"

Pros: "Very good device overall excellent check in wheel chairs service was great For unknown reasons one segment of the inbound flight Zurich to Miami Asian Veg meals Hindu was not available Finally they did get some food from upper class"
Cons: "Excellent check in , special assistance-wheel chair Verry. Nice in flight crew"

Pros: "The crew was nice, the flight went smoothly"
Cons: "Seats were too small and not comfortable"

Pros: "Nice crew comfortable seats selection of drinks were good"
Cons: "Better blankets too cold on the plane"

Pros: "I don’t like it I was 3 hours delayed"

Pros: "Food and boarding process"

Pros: "Too cramped for a 10 hour flight"
Cons: "Same as above"

Pros: "seats were decent size, smooth landing"

Pros: "The flight was very pleasant. The flight attendants were also very nice."

Pros: "The food and drink were the only two enjoyable moments of this flight."
Cons: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Cons: "Airbus was warm. There were no personal vents on the plan. Made for a very long and warm/hot flight. Other than that. The flight was good."

Pros: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."

Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"

Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"

Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"

Pros: "Crew was pleasant and efficient."
Cons: "Terribly cramped seating in economy class. I don't know how a large person could sit in those seats."

Pros: "The crew and the service was very good."
Cons: "The place I was given was against a wall and I could not recline the seat back fully. The price for one way was the same as a return ticket, so I did not understand why I was "punished" with such choice of a seat."

Pros: "I liked the food."

Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."

Pros: "Short flight."
Cons: "Too many stairs, far away from the connection flight."

Pros: "The flight left late and arrived late. I had ordered a wheelchair, for me. At the gate there were two of them for about 20 people. The people (personell) Spoke amost no English and only poor German. I was told to WALK, because no chair was avaailable or would arrive in due time. ABSOLUTE CHAOS: The 45 minutes delay at landing did not enhance things -- missed my connecting train. Dr, W. Hartwig"

Pros: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Cons: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"

Cons: "Very small narrow seats in business class on this flight."

Pros: "Boarding staff was cooperative On time departures and arrivals"
Cons: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."

Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."

Cons: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"

Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Pros: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Cons: "My chair wouldn't stay reclined :/"

Cons: "I lost my flight because your oufol servise.at first i had an issue with my passport and i lost the flight so i booked another flight, and then the Your people confirmed me officialy on phone that i can use my ticket to come back to tlv but I couldn't do check in and this time on phone your people told me that i cant get it and they dont gave what to do with it so order another!!! Ticket at the last time and didnt make it to the holiday meal so i really disappointed and going to do something with it. That was turrible and i lost a lot of money!!!"

Pros: "LH is a good airline to fly. The 747-8 is very cramped in economy but an Airbus gave a bit more room on the return."

Pros: "The crew was incredibly joyful, happy and patient. Always a smile throughout the long flight. Very willing to help. Nice new planes, liked the lower galley for restrooms. Very much appreciated the warm face towels at beginning of flight...would really appreciate a warm face towel at end of flight too. Good amount of water available throughout the flight, sometimes airlines are way too limited on amount of water they make available. Appreciated the wine and aperitif as well. Excellent flight! Would try to fly Lufthansa again!"

Pros: "Comfort, choice in movies, leg room, toilets on one level and plenty, staff helpful"

Cons: "As there was a long wait, the gate change did not come quickly for notification."

Cons: "Leg space is tight"

Pros: "I really appreciated the hostesses bringing around glasses of juice or water especially during the night . The selection of movies to watch was excellent. I liked a lot that the restroom was on a different floor and there was plenty of space outside. Thank you."
Cons: "The egg omelette for breakfast was not really tasty. The steward collected the earphones before we landed, a bit too early. I could have watched my movie 10 minutes longer."

Pros: "Food was good. Bathrooms clean during flight. Staff was overall pleasant."
Cons: "Video entertainment menu system was slow to work with."

Pros: "Nice flight not much disruption, Silent plane for a way back seat Nightflight was excellent handeled"
Cons: "Seats are too close together I had nicer meals on lufthansa flights."

Cons: "leg space is too tight"

Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"

Pros: "Notice"
Cons: "Staff seen to not like people of color black"

Pros: "Snow storm delayed flight. Crew did what they could to make up time."
Cons: "NOT LUFTHANSA FLIGHT. THIS WAS A UNITED FLIGHT!!!!"

Cons: "Food"

Cons: "On the flight from Dubai to Frankfurt I got bitten by a spider that resulted in an allergic reaction causing my abdomen to swell for four days afterwards and requiring me to seek medical help once I arrived back in Boston. I had stayed in a luxury private residence in Dubai and not been anywhere around spiders previously..."

Pros: "I like the service and how organized they are"
Cons: "I was very please, I don't have bad comments"

Pros: "Super easy to book the flight,...easy check-in,...great experience"

Pros: "Liked the toilets downstairs. Good selection of entertainment. Pleasant crew."
Cons: "When I checked in I was told that I could take my suitcase, which is a carry-on size suitcase, on board. While boarding I was made to check it as luggage and told it was to big and too heavy even though it weighed 12kg."

Pros: "in flight service is great, lounges are excellent, and personnel are well trained and courteous"
Cons: "that I couldn't bring my kids into the lounge"

Cons: "In July 2015 I booked flight from DTW to PMI to visit family over Xmas holiday. At that time there was no warning or indication of an issue regarding our minor child's passport. On our departure date (12/26) my family was denied boarding because our minor child's passport did not show an expiration date 3 months beyond our departure date. Lufthansa never emailed, called, or otherwise contacted us prior to the departure indicating there was a problem. Had I known about this issue I could have resolved it. While at the airport, Lufthansa made no offer for help beyond suggesting we call Delta or KLH. Further, Lufthansa is not willing to offer even a simple travel voucher for a future flight. We had to forfeit the entire flight package and lost thousands of dollars. I highly advise any future customer to make sure you check your passport expiration date if traveling or connecting to any EU country. I would NEVER recommend Lufthansa to anyone."

Cons: "One of the crew staff was a bit rude when I was stretching my legs and checking some friends"

Pros: "Seat, food, drinks and onboard services are fantastic."

Pros: "very comfortable flight. first time I was actually unhappy for the flight being over. crew very helpfull"
Cons: "nothing"

Pros: "Nice crew."
Cons: "There should be some organization to boarding."

Pros: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Pros: "We love flying with KLM as their flight staff are such a lovely bunch :-) Always ready to support. Actually they are proactive and will check in advance for your needs. Thumbs up guys! Keep up with the professional level."
Cons: "What I didn't like was that the monitor at my seat as it was broken. So for 12 hours I had not a chance to watch a movie or anything :-("

Pros: "The boarding was quick."
Cons: "Food could be better."

Cons: "One of few airlines with seats right next to kitchen Super old plane! No Usb charging possible (or we all couldn't find) I asked for aisle seat as always. They said we give you a window seat but we have blocked the 2 seats next to you so you have 3 seats. I thanked and asked for that aisle seat and they said no again. Then obviously both seats were fully booked and I jammed in the corner. Ridiculous."

Cons: "Only beef in meat options"

Pros: "Was good except for the food."
Cons: "The hot snacks were bland to the point of being not worth eating and I didn't finish it. Probably attempting to be too ambitious with the available budget? I'd prefer a simple sandwich that focuses on quality. The food on the return flight was just as bad"

Pros: "on time, luggage arrived."
Cons: "uncomfortable. No actual food or entertainment."

Pros: "Flight crew was good. Food was palatable. On time."
Cons: "Seats moved several times, separated. Media screen didn't work on this 10 hour flight--again. They now changed return flight."

Pros: "Easy boarding"
Cons: "Slight delay in Departure"

Pros: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Cons: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Pros: "Nice food"

Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Cons: "Travelled business class and was ace experience"

Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Cons: "Head support for 6 feet plus people on seats would be good"

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pros: "The crew!!"

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "Very friendly and helpful crew."

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Cons: "You are almost always late!"

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Really friendly staff. Great service"

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Cons: "Bag was lost"

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Cons: "Amesterdam airport employee was really rude"

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."

Pros: "was very quick"

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Incredible staff. Super polite"

Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."

Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."

Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Cons: "There was no entertainment available."

Pros: "Amazing crews!"
Cons: "N/A"

Pros: "cbvghjkl;"
Cons: "mmmm"

Cons: "boarding wasn't good."

Pros: "Flight was in time"

Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Pros: "The airplane"
Cons: "Nothing"

Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Cons: "Food"

Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Pros: "Over all everything was great, except the bags check in"

Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Pros: "My seat"
Cons: "Crew"

Pros: "Great service"

Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Pros: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Cons: "I just expected better toilet bag for business but what was given out was just basic."

Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"

Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"

Pros: "Super fast boarding and smooth takeoff"

Cons: "I was asked to change my seat repeatedly"

Pros: "The inflight service"
Cons: "The 3 hours delay"

Cons: "The air France flight was overbooked and we had been in standby until the last minute"

Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pros: "The flight attendant was very nice to me. TV was very good. space was enough ."
Cons: "We had to pay for wi fi."

Pros: "Punctuallity"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Pros: "I like the service of AF"

Cons: "Left a little late for no apparent reason."

Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Pros: "Ticket price"
Cons: "Long check in wait in Dubai. Food was shocking - inedible!"

Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Pros: "The plane is roomy and bright"
Cons: "N/A"

Pros: "No complain about Air France. The service and food are very good. Enjoy it."
Cons: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."

Pros: "flight on time"

Pros: "That the flight wasn't affected due to the air crew strike."
Cons: "Food was cold and inedible for a vegetarian. My special request for vegetarian food was not met. We were not alerted on this or else we would have brought food on board. The time taken to clear custom was too long, we didn't have enough time to claim VAT and had to rush to board the plane despite being at the airport 3 hours before flight."

Pros: "Landed nearly 25 mins early, greatly helped in making the connection possible."
Cons: "Boarding via bus ride on the tarmac and climb the steps onto the aircraft."

Pros: "Great crew, very patient and super welcoming."

Pros: "Crew was very friendly"
Cons: "It was an old aircraft, the entertainment system was out dated with very small screens. The space between seats was too small. The flight from Paris to Caracas, the airplane had a faulty A/C system."

Pros: "Checkin was excellent - really pleasant and accomodating with our baggage."
Cons: "Food, cabin comfort and service all very mediocre. Worst of all was that they managed not to load one of our suitcases, despite us having to pay for each individual checked bag. We arrived in Australia one bag short. Unacceptable."

Pros: "It got me from A to B with minimal fuss."
Cons: "No entertainment available."

Cons: "Aircraft"

Cons: "Seat was too tight. No foot rest"

Cons: "Landing."

Pros: "No delay, arrived on time."
Cons: "Old aircraft, the bath room needed to be updated."

Pros: "Very think good"

Cons: "not a choice of Indian movies;"

Pros: "Etihad was efficient and punctual, as expected."

Cons: "Boarding process"

Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."

Pros: "Everything was good."
Cons: "Nothing."

Pros: "Etihad is the best airline on the planet. Certainly the best of the ME3."

Pros: "All"
Cons: "Nothing"

Pros: "Good value for money. Everything was fine."

Pros: "Ok"

Cons: "Never got here! First foight never left."

Pros: "Everything was lovely."

Cons: "Was to crowded & bath room facilities are very less"

Pros: "Business lounge was out standing"
Cons: "Small duty free shop"

Pros: "On time / shedule ahead departure or arrival."
Cons: "Seating arrangement."

Cons: "Middle Seat"

Pros: "Very comfartable"
Cons: "Internet acess is to expensive"

Cons: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"

Pros: "Punctual"
Cons: "Nothing not to like."

Pros: "Take off on time. Arrival early."
Cons: "Nothing not to like."

Pros: "Na"
Cons: "Na"

Cons: "non-terminal gate (bus ride) boarding;"

Cons: "Too cold in the airplane"

Cons: "Okay"

Pros: "nice plane"

Cons: "i did not get my luggage yet"

Cons: "All ok"

Pros: "Ample room and privacy provided by the tastefully done seating pod arrangement"
Cons: "Nothing"

Cons: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."

Pros: "nice plane"
Cons: "The gate was closed. people sitting on floor"

Cons: ".."

Cons: "Policies"

Pros: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"

Pros: "same as above"
Cons: "same as above"

Pros: "Seat spaces are better than other usual airlines"
Cons: "I have chosen my seat online and they have simply changed it to the seat front of the emergency exit which doesn't lean back. When I asked them why my seat was changed even though I have confirmed the seat again when I had my boarding pass from their office in Dubai, but no one has answered my queries."

Pros: "I really are very satisfied."

Pros: "Simply everything. One of the best airways around."
Cons: "Very hard to think of anything. Before we always got a small pouch with stuff like toothpaste, toothbrush, socks, ... This time around they didn't provide us with such a thing."

Pros: "Seating was comfortable."

Pros: "new airplanes"
Cons: "Dirty bathroom"

Cons: "Was so crowded ..so many people in the que ..was only 1 que at th airport gate to the plane"

Pros: "same has above. Overall it was a very good trip !!!"

Pros: "I don't have the option less than one star"

Pros: "Same"
Cons: "Same"

Pros: "Normal standard"
Cons: "It's acceptable"

Pros: "Excellent lounge free massage free shower."
Cons: "hard to find any."

Pros: "Same as above"
Cons: "Same as above"