Cons: "The plane was old and so small, it wasn’t comfortable at all"
Pros: "Connection time"
Cons: "Aircraft comfort"
Cons: "The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered"
Pros: "I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great."
Cons: "I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times."
Pros: "The crew."
Cons: "Terrible business class."
Pros: "I didn’t like anything. Very unfriendly flight attendants. Late departure"
Pros: "The best trip in everything"
Pros: "Plane in good condition"
Cons: "Seats are tight"
Pros: "On time arrival"
Cons: "Translation speeches. Food uncooked. Bad entertainment"
Cons: "Delayed 16 hours and counting. 300 passengers brought to a hotel and given little to no information. Only 2 egyptair staff members for all 300+ passengers."
Pros: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"
Pros: "crew was great"
Cons: "business seats could be more comfortable"
Pros: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Cons: "I cant think of anything right now."
Pros: "On time"
Pros: "Good food"
Cons: "Flight delayed... Tight seats"
Pros: "Short flight"
Cons: "Quick orocedure"
Pros: "The aircraft was a fairly new 737-800 ,nice and clean interior . The passenger entertainment system was very nice with USB charging at every screen,with brightness and volume controls. Inflight service was beverages , followed by hot meal ( 2 choices Chix or Beef ) hot beverages post meal followed by another beverage service pre landing."
Cons: "Because the Egyptians like it hot. The cabin temperature was really hot and the leather seats didn't help . It seemed like they did not have all the air pacts on .Very little airflow at the individual air vents. They prepare the cabin for landing way to early and you must have the window shades up which is painful with the hot sun beating on you through the window ( safety card is only so big)"
Pros: "It got me there"
Cons: "No good movies"
Cons: "TV screens were blurry and not working."
Pros: "Didn't like anything"
Cons: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
Pros: "Being done."
Cons: "Being thirsty."
Pros: "I’m sitting at Buisness which I usually do !!!"
Cons: "Wish they renew the cabin knoiwngvthat in even in business but it is so old and food is v avarage also the service is v avarage even they don’t offer you before flight any drinks !!!!!"
Pros: "This flight was on time and I appreciate when Egypt Air flights are on time."
Pros: "Comfort, service."
Cons: "No wifi"
Pros: "Comfortable flight, good food"
Cons: "Delays in boarding, unorganized, some grumpy staff"
Pros: "Cheap flight. Boarding was quick and thats about the only thing good."
Cons: "No Wifi, no alcohol, and food was terrible."
Cons: "Buy it From you by price and checkout by other price more than your price don’t know why are you know that"
Pros: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Cons: "The movie selection didn't have many classic movies."
Cons: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."
Cons: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Cons: "I chipped my tooth eating your food and no one could help me except to say sorry"
Pros: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Cons: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Pros: "Tha Flight was on time no delay The Crew are friendly in over all I have no problem"
Cons: "When I asked the flight attendant for an extra snack, he proceeded to tell me he had none left when I could look directly into the tray and see that there was more than enough. After calling him out on this, he complied."
Cons: "Please to repair your seat. Cannot be up right position while takr off or landing. Only recline position"
Pros: "The crew was great. Very helpful and friendly."
Pros: "Inexpensive fair."
Cons: "Little interaction with crew"
Pros: "Good services despite a long flight"
Pros: "The food is the best I've ever had. Very friendly crew. Entertainment was also great."
Cons: "Nothing really; flight was great."
Cons: "food in business class was cold , bread and cheese was very hard! Unable to eat"
Pros: "Was good trip in terms of timing!"
Pros: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"
Pros: "Everything was fine!"
Pros: "Everything was good"
Cons: "Everything is good"
Pros: "Crew was amazing, decent leg room"
Cons: "Smelled like Indian body odor"
Pros: "Crew was great"
Cons: "It smelled like Indian body odor on the plane"
Cons: "The staff have to respect people and they have to solve the problems which comes to passenger."
Cons: "I paid more than the price of the ticket for my luggage"
Cons: "Don't delat"
Pros: "Good quality meals online and also on board. Prompt departure and arrival. Professional staff."
Cons: "Some entertainment is needed on longer flights. This is the only downside."
Pros: "Very good pilots and impressive flight management."
Cons: "Delayed departure time and unreasonable price for snacks on the plane."
Pros: "Crew, cleanliness, timing"
Cons: "No entertainment"
Pros: "Maintained time even though late"
Cons: "The flight was a bit delayed"
Pros: "On time"
Cons: "Nothing to complain"
Pros: "Good crew"
Cons: "Boaring and security in Indian airports"
Pros: "The price, the space between seat rows"
Cons: "No more of food menu,"
Pros: "The crew proficiency"
Cons: "Boarding time in the transit airport and the handbag limit in the first airport"
Cons: "provide at least drinking water in flight"
Cons: "they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?"
Pros: "There is not a single thing about this flight and airline worth appreciating"
Cons: "Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply"
Pros: "I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!"
Cons: "I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!"
Pros: "The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again."
Cons: "no entertainment, no food (without paying high prices for). I will not use this airline again"
Cons: "Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it."
Pros: "Food is good and cheap Beverages are cheap Friendly staff On time"
Cons: "Sharjah airport is very dirty"
Pros: "Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad"
Pros: "boarding was fast"
Cons: "seat comfort"
Pros: "Was a cheap flight"
Cons: "The Seats doesn't recline"
Pros: "On time Service. Courteous Crew. No Alcohol policy"
Cons: "Meal was burnt. They should look into the meal heating process :)"