Find cheap flights from Ottawa to Dubai

Pros: "Food was really hot and good customer service"

Cons: "crew at the gate."

Pros: "Great service in 1st class"
Cons: "All good"

Cons: "horrible dry croissant for breakfast"

Pros: "Movies"
Cons: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."

Cons: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"

Pros: "Full array of entertainment."
Cons: "Seats were not too comfortable."

Pros: "It was fine - overall pleasant/nothing."
Cons: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Pros: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Cons: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"

Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"

Cons: "Pleasant overall experience"

Pros: "Great staff and air flight attendants"

Pros: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Cons: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Pros: "Boarding was smooth"
Cons: "The aircraft was horrible No space at all even after paying for a better seat"

Pros: "Everything was perfect"
Cons: "Everything"

Pros: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Cons: "Nothing"

Cons: "It was delayed"

Pros: "Missed this flight because the first one was late"

Cons: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Pros: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Pros: "The length of the flight"
Cons: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Pros: "Though our flight got delayed, we arrived almost on time."
Cons: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."

Pros: "Short flight and they handed out chocolate"
Cons: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Pros: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Cons: "Delay"

Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Pros: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Cons: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Pros: "The flight left on time and arrived a bit early."
Cons: "Everything was fine"

Pros: "The woman who checked in my baggage was very helpful and patient. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost. The flight attendants we very kind in trying to assist me in finding appropriate food. The flight was very comfortable and the flight attendants were wonderful all-around."
Cons: "Boarding of the flight was delayed which impacted our arrival time in Zurich. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The queues for customs were incredibly long and the only reason I made my flight was because I ran through the airport. I also had a challenging time with food. I am celiac and often cannot eat the standard fare on planes. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. I was not willing to pay such a hefty surcharge for food because I had already payed a bit extra than budgeted because my partner had recommended the excellent service of Swiss. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Once on the flight - I was offered an orange and banana for dinner and a small yoghurt for breakfast. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements."

Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Pros: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Pros: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Cons: "Nothing to complain about"

Pros: "Entertainment was excellent and they made it a very comfortable flight."

Cons: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Cons: "Could use some more seating space"

Pros: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Pros: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Cons: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Pros: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Pros: "Swiss Air was the best airline ever!"

Pros: "Excellent boating procedure Friendly crew good service"
Cons: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Pros: "Everything"

Pros: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Cons: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Pros: "video on demand, great movie selection. Food and wine included at no additional charge, and it was good."
Cons: "Cramped seat, with equipment box in my floor area, made overnight flight very uncomfortable. Didn't sleep well."

Cons: "Chrap food"

Pros: "The flight experience was efficient and secure; that's good. Staff generally professional."
Cons: "The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. Happened on my flight back as well. The one time when I thought the staff faltered was when I hit the paige attendant button, and noone came for 25 mins. I ended up walking to the back of the plane and asking for water myself. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). The headphones don't cover the noise of the jet in flight very well."

Pros: "nice crew"
Cons: "old planes with bad seats and no chargers or entertainment"

Pros: "The incoming pilot to Nice parked at the wrong gate and apparently, once parked, it could not be moved. So the airport had to scramble buses which made the flight depart more than an hour late. We had a 50-minute layover and Lufthansa did not hold the plane. So we got home a day late."
Cons: "They could have left Nice on time, or held the plane for us in Munich."

Cons: "Boarding be insured as I have a ticket"

Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Pros: "Crew was super attentative."
Cons: "Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed."

Cons: "The flight had a departure delay of three hours. That was not fun"

Pros: "On time, onwith excellent care by staff"
Cons: "The long walk on the airport for connecting flight"

Pros: "Worst ever"
Cons: "Poor service"

Cons: "The entertainment choices were poor and the connection not good. Seats too close together so difficult to get in and out of seats"

Pros: "Nice comfortable flight"
Cons: "misspellt my name!"

Pros: "The professional, friendly, accommodating, multilingual crew did an outstanding job to ensure all passengers felt comfortable and that their needs were met during the flight."

Pros: "Non eventful flight."

Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Cons: "Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy."

Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Pros: "Overall once on the flight the service and comfort were very good. Attendants were very nice and helpful. Always had a smile and made the flight enjoyable. We specifically picked this Airline for its service and reliablity"
Cons: "The checkin and "Automated" Baggage Check were a disaster. It took us a full 2 hours to check our bags and get to thru security and our gate. We were practically running to get to the end. The layout of the airport is very tough to get from point A to point B. Walking a long distance with multiple security checks. On top of that, the plane was almost an hour late boarding and then taking off. It was a mass of people with no way to cue for an orderly boarding process. No instructions or info given to allow us to go get something to eat or drink prior to boarding."

Cons: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Pros: "Timeliness, crew, and almost every aspect of the flight"
Cons: "Boarding process was very diorganized!"

Pros: "Nothing"
Cons: "Flying for funeral and they changed my destination from 2 flights to 3 because of a 3hr delay. Nobody cares about your wellbeing"

Pros: "Spacious and quiet aircraft, lots of legroom in certain exit row seats. Friendly cabin crew. Compared to the loud and bumpy ride on the Lufthansa 747, the A380 was way better."
Cons: "Moderate delays at each end—waiting for transfer passengers delayed our departure half an hour. We made up the time en route but then sat on the tarmac at LAX because the gate was occupied. I think my seat mates missed their connection. They broke the handle on my rollaboard (checked due to stingy cabin baggage allowance)."

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "The business cabin was excellent for a European airline."

Pros: "The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding."
Cons: "The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo."

Pros: "Flight crew, including air-hostesses were very polite, accomodating, and helpful. Entertainment system consisted of a big screen LED."

Pros: "Indian meal and movie options"

Pros: "The good organization and the friendly atmosphere."
Cons: "The bad movies."

Pros: "Nothing"
Cons: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."

Pros: "The movie selection"
Cons: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."

Pros: "Everything went according as planned. No problem at all."
Cons: "There is nothing I didn’t like."

Cons: "waited before takeoff, didn't go to right terminal, waited on tarmac for 40 minutes for steps, bags still no on carousel , lost bags....almost missed connection. overall poor experience."

Pros: "Crew attention"

Pros: "There was good in flight entertainment"
Cons: "The food was barely edible. I'm glad to have brought a snack in my bag."

Pros: "The whole flight crew was so polite."

Pros: "Was no flight"

Pros: "Good service,always smiling flight attendants,"
Cons: "Small tight chairs."

Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"

Cons: "Flight got canceled and never got new flight! Also never got money back!"

Pros: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."

Cons: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."

Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"

Pros: "great food ,service"

Pros: "Everything was pretty good. Except for the seats."
Cons: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Pros: "Standard short flight."
Cons: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Pros: "Crew was very friendly and helpful."
Cons: "No food/snacks after a long first flight. At first it looked like we were in first class, then they decided to move it a few rows up after everyone was seated."

Pros: "The food was terrible. Your seat space is exceptionally small. I am small but others of greater stature cannot really fit and then they encroach into my space. Makes for an uncomfortably long journey. Your attendants were most attentive."
Cons: "The food, food, food."

Cons: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."

Pros: "Seats are very, very cramped - no room at all in economy."

Pros: "Service was good, boarding was fast, no other issues."
Cons: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Pros: "Food and crew"
Cons: "My baggage was lost. Still waiting for it. No phone call, no nothing.."

Pros: "Take off and landing"
Cons: "Layover time"

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Pros: "More leg room"
Cons: "Space"

Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Pros: "NA"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Cons: "Crew on the ground was very rude"

Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."

Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Cons: "Nothing"

Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Pros: "Crew was very nice and the food was excellent."

Cons: "They lost my luggage :("

Pros: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Cons: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Pros: "Over all pretty good for price."

Pros: "Good selection of movies"

Cons: "Old plane."

Pros: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Cons: "Business class seating on the AirBus 318 is very cramped."

Cons: "My luggage was lost in Paris. Now I need to wait still."

Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."

Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."

Pros: "Food, service, comfort"

Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Personnel"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Pros: "nice drink selection on board flights"
Cons: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Pros: "Faster"
Cons: "Waited a while before take off."

Pros: "The quality of service from the staff and their courtesy. A great asset of the airline."
Cons: "My luggage was left behind - this despite my being lifetme platinum."

Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Pros: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Cons: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Pros: "That it was a night flight"
Cons: "No airconditioning, no food choice, no space."

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Pros: "Free drinks and snack!"
Cons: "Nothing"

Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Pros: "The boarding was smooth and quick, flight arrived early. Service onboard was very good"

Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"

Pros: "It's a direct flight."
Cons: "Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy"

Pros: "New airbus 350-390 are worst than older planes. Economic class space is even smaller now, no storage space for the last few rows"
Cons: "Last 3-5 central rows in economy class have no space for carryons. On top of that, at arrival we realized they have lost our bagage, all 6, so we’re left with carryons. This may be our very last trip with Lufthansa."

Cons: "There was no coffee or tea available on the flight"

Pros: "Great staff!"
Cons: "Nothing"

Pros: "short pleasant experience"
Cons: "baggage check is always complicated .they make a big deal over small items"

Pros: "on time"

Pros: "The plane was confortable and the drive also"
Cons: "The waiting time at the Toronto airport was exagerated"

Pros: "On time and pleasant staff"

Cons: "Flight was delayed and then without notice back on schedule and the we boarded and sat on the tarmac for an hour. Why board us if we can’t leave?"

Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"

Pros: "Take off take off and landings were on time or early."
Cons: "I could not find the AC outlet that was supposed to be there. I only noticed under the seat When deplaning."

Pros: "Great service from flight attendants. Flight was smooth once airborne"
Cons: "Delayed Flight Seats seemed very small for an Air Canada Plane"

Pros: "Once boarded, the crew was pleasant and very helpful. It was a smooth flight."
Cons: "Air Canada check-in at YOW was overwhelmed. There were not enough agents to handle the amount of passengers or flights they had going out. I waited 50 minutes in a check-in line and almost missed my flight. Passengers in front and behind me had the same experience. Air Canada really needs to examine their operations at YOW and manage the situation better."

Pros: "Was on time both take off and reached"
Cons: "They served frozen food."

Pros: "The usual smooth short flight"
Cons: "Boarding could be better organized - staff should make sur only the people in the zones called are in line. Not everyone from all zones. The zones 3-5 line isn't helpful. They should change it to "boarding" and indicate only thsoe called to board should be there. Otherwise, they need separate lines for EACH Zone."

Cons: "For some reason we were forced to check our luggage (standard curry-ons) however it would completely fit to ovehead bins. Also waiting area were completely cut-off from Duty-Free shops - as soon as you passed security - no access to shopping area."

Pros: "Long slow lines. Insufficient signage for US Global Entry. Too few and slow US Customs. Largest plane ever flown to Florida from Northeast."

Cons: "Late departure"

Pros: "A few turbulents just before landing but great flight crew."

Pros: "Flight was smooth and pilot was knowledgeable"
Cons: "My tv screen didn't have sound !"

Pros: "Normal flight, short, nothing special about it to mention."

Pros: "Rouge flights are not comfortable no room for your legs and on a four and half flight very uncomfortable. Soft drinks are free but not even a bag of nuts."

Pros: "Nothing"

Cons: "Not so bad..."

Pros: "We were upgraded to business class and received wonderful service by all crew members."

Cons: "My seat partner had a dog with her. I like dogs but it was more of a irritant and distraction, didn't seem that nice for the dog either. What happened to the pretzel/nut snacks?"

Cons: "Air Canada staff appear to wear their job dissatisfaction on their sleeves. They don't smile enough and often when they do its to each other like there's an inside joke we don't know about."

Pros: "Good boarding routine, I liked that you told people to wait their turn to board. Good entertainment options. We made it safe and sound."
Cons: "Was seated next to a crying/screaming baby for the duration of the flight (5.5 hours). Also was never offered any snacks (cookies or crackers). Landing was rougher then expected."

Pros: "- plane had more legroom than the usual - plane left and landed on time, an always welcome outcome for an AC flight - in flight movie selection was good"
Cons: "- plane was overbooked, and boarding took a while - staff only offered drink refreshments (ex. coke, coffee, etc) once, rather than the usual twice. The other time they just came by with water, which the flight attendant accidentally over-poured and spilled some on the middle passenger between me and the attendant. Good thing it was only water... - more turbulence than usual, but out of the control of the pilot"

Cons: "Audio jack for entertainment weren't working."

Cons: "Flight was delayed forced us to stay in Ottawa an extra night. Only compensation we received was a $10 meal voucher!!"

Cons: "Crew were very rude"

Pros: "Airlines keep the cabin too cold. On the domestic of the travel leg blankets were for additional pay which is crazy - I understand about meals, but blankets are required only because the conditions offered by the airline are uncomfortable. One luggage was lost, but that is now almost part of travel."

Pros: "Good on flight entertainment. On this flight we had a good crew and good staff. However it has been mixed in the past with air canada"
Cons: "No food or snack. Only drinks or food for purchase."

Pros: "The plane was very new. Had a great entertainment system. Power plug ins. USB plug ins. Seats were a bit small, but when are they not?"
Cons: "They forgot to bring me dinner then when I finally got someone's attention they told me they had given away ALL the dinners. How is that even possible? In the end they gave me a first class meal so not bad."

Pros: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Cons: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."

Cons: "Received my luggage after one day"

Pros: "Nothing"
Cons: "There was NO complementary food for a 5 hour flight. I didn't have a credit card to purchase anything"

Cons: "Squeezed in like sardines. Nickled and dimed at every turn."

Pros: "They our sits for a better one because of my 6 year old son."
Cons: "Nothing"

Cons: "Very slow service"

Pros: "Movies!! Newer plane too."

Pros: "Staff mice"
Cons: "Delayed , causing delays and missed apt at destination"

Cons: "It was a short flight so everything was ok"

Pros: "Crew was courteous and efficient."

Cons: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"

Pros: "The crew members were very nice, hospitable and all of them have had professional approach to passengers, me included. I think they were doing their best"

Cons: "No variety in menu for a long time (business class)"