Daily cleaning, installation of cabin HEPA filters on flights from Milan Malpensa Airport
Etihad Airways, Alitalia and Emirates have all waived their change and cancellation fees on flights from Milan Malpensa to United Arab Emirates. Confirm policies on booking site.
Etihad Airways and Alitalia do not allow booking a middle seat on flights from Milan Malpensa to United Arab Emirates.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 55m
Most visitors from Milan Malpensa Airport need to provide a negative COVID-19 test result and/or quarantine to enter United Arab Emirates.
Read more about travel restrictions for United Arab Emirates
Visitors from Milan Malpensa Airport are not required to quarantine after entering United Arab Emirates.
Visitors from Milan Malpensa Airport must present a negative RT-PCR (NAAT) test taken 72 hours before departing to United Arab Emirates.
Current regulations for vaccinated travelers to United Arab Emirates: most visitors from Milan Malpensa Airport may enter United Arab Emirates but may still need to provide proof of negative COVID test.
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Scores according to KAYAK customer reviews
Cons: "We need new moves. There were a lot of old movies"
Pros: "Best food. Best crew."
Cons: "Extra inch of leg space"
Pros: "Amazing trip Qatar airline is great"
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "Crew was very attentive,"
Cons: "Have all the food choice in the menu available. And add sudoku to the game"
Cons: "It was outstanding service !!!"
Cons: "Too much A/C, feel cold."
Pros: "Clean, modern planes, on time, good service amd team."
Cons: "If they bump me up to First or Business class.... :p"
Pros: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Cons: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Pros: "The crew was nice but never got the menu."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Cons: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Pros: "Crew was really amazing."
Cons: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Cons: "Low cost airline so they charge you for everything. I had to pay $159 to check a bag for a 1.5 hour flight. That nearly doubled the cost of the original ticket. By the time they charge you for everything, you don't save any money. And they even weigh every purse, backpack, handbag, etc. at the gate and start charging customers for carry on. Don't fly with these guys. And because their customers are dissatisfied, all the employees I encountered were rude."
Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Pros: "i like the service of qa. its amazing."
Cons: "none at all"
Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."
Pros: "The facilitated transfer in Doha within twenty minutes"
Cons: "The repetition of vegetarian food menu"
Pros: "Super comfy seat and entertainment, plus staff super nice"
Cons: "Too long on boarding"
Pros: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Pros: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Cons: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Pros: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Cons: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Pros: "price, comfort, food"
Cons: "arrived late, causing connection stress"
Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."
Cons: "My suitcase was broken"
Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Pros: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Cons: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Pros: "its a five stars trip in its services"
Pros: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Cons: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "The professionalism of the staff"
Cons: "No comment"
Cons: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Pros: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Cons: "No Wifi on flight !!"
Pros: "I was able to sit with my family - Our original seats were not together"
Cons: "Food choice"
Pros: "Pleasant crew"
Cons: "Crowded flight, late departure."
Pros: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Cons: "I had a little trouble with the dvd monitor."
Pros: "On time, clean and joyful"
Cons: "Was denied boarding."
Pros: "The service and staff was very good"
Cons: "I have nothing to complain about I think all the service was good"
Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Pros: "Very friendly flight staff."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Service always attentive , availability of food on demand outside scheduled meals ."
Cons: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Cons: "Staff was very friendly, courteous and helpful."
Cons: "Better choice of movies and classical music"
Pros: "Delay was for 30 min"
Pros: "Seats super comfy"
Pros: "Everything aside from the food and cabin atmosphere."
Cons: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Pros: "Very short flight so pretty standard."
Cons: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."
Cons: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"
Pros: "Very friendly, without being intrusive. Responsive and happy."
Cons: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Cons: "Pleasant overall experience"
Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."
Pros: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Pros: "Crew great service"
Cons: "Boarding was slow —delayed takeoff for nearly an hour"
Pros: "Missed this flight because the first one was late"
Pros: "Excellent crew and service"
Cons: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Pros: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Cons: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."
Cons: "I arrived on Thursday, today is saturday and I am still without my luggage."
Pros: "My own seat had ample legroom, good crew."
Cons: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Pros: "Crew was always ready to help. It was a very smooth flight."
Cons: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Pros: "Friendly service and food"
Cons: "Older plane with no entertainment"
Pros: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Cons: "A little tight in economy and i am short"
Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"
Pros: "It was a good short flight, with good service"
Cons: "late boarding but quick, lost my luggage"
Pros: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Cons: "Nothing to complain about"
Cons: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."
Pros: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Pros: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Cons: "unable to choose seat without paying extra."
Cons: "in NY they would not give me a seat/ boarding pass for this flight - they said i had to get one only in zurich. by the time they gave me one in zurich - it was a middle seat and there were no other seats available. i was totally squished in between 2 men [ i am a female] and the seats were sooo small and there was absolutely no room. i was totally uncomfortable and had to sit like this for 4 hours... i did not like this AT ALL"
Pros: "Great service and flight. Thank you kayak for the great price!!"
Pros: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Cons: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."
Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."
Pros: "Brand new plane, with ultra modern seating. We had a lot of room."
Cons: "We sat in the plane for 40 minutes before takeoff"
Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"
Pros: "Chicken with polenta was better than most airplane meals."
Pros: "Too short to rate but good overall"
Pros: "Great service"
Cons: "I loved everything"
Cons: "No room and very hard to get t your seat"
Cons: "not enough leg room with black metal boxes where our feet should go! food was discraceful, especially coming from italy, the calzome was an insult. i dont expect gourmet, but this was inedible. the rest of the meal was also not good. seats were visibly discolored because old and icky. old plane, really loud engine background noise. . . staff seemed unhappy. I think as a rule that if the staff notices some uncourteous person reclining completely in coach and there is someone behind them, especially if it is a person with longer legs, that they might nicely suggest to that reclining person that they are rude and should recline less. the staff on this plane did nothing of the sort for several violators of this type"
Pros: "courteous updates; excellent service."
Cons: "waiting 35 minutes for gate upon arrival"
Pros: "Great service on the board service, plenty of drinks during flight, decent food on economy class, spotless clean plane."
Cons: "I was supposed to put my backpack into "bulky baggage". I couldn't find it. When I got on the flight one of the attendants yelled at me for having my bag. Also the signage was incorrect where we had to go thru with our boarding pass. So I stood in a couple of lines that didn't work."
Cons: "Food was not good"
Pros: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Cons: "Online check-in was complicated by my visa and made worse when I went to check-in counter at airport and representative did not know how to enter my info into the system. There should be better training provided to ensure people who are foreign citizens living in another country on visas can be easily processed just as quickly and efficiently as everyone else."
Pros: "I request tow time for Hindu vegi 1st when I booked and 2nd one day befor my departure with costumer service and they confirm because last tme i flue in outher airline and i had same problem and i hard good things about Swiss air but I was very unhappy and dicipoint in my flight they told me they didn't have eany information for my special .request For my bussness i fly two times a year to India next time lam not suor I will fly with Swiss air"
Pros: "Online check in did not work at all despite being a member. Could not get my seat which was super annoying. The desk person said my bag was too big despite being carry on size. He offered me business class but I wanted a window so I was further back. When I got on the plane I told the cabin crew I'd been offered row 3 and decided I'd rather be there and they acted like I was nuts. Not I,pressed."
Cons: "Not much"
Pros: "The crew was attentive"
Cons: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."
Pros: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Cons: "Hot, like super hot, in the aircraft. It was horrible."
Cons: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Pros: "Entertainment was good."
Cons: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Cons: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Cons: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Pros: "The flight crew was friendly and kind."
Cons: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Pros: "Nothing is changing, they need to make some adjustments"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Pros: "The food and entertainment was good. The crew was very nice."
Pros: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Cons: "It's a long flight. But that's unavoidable."
Pros: "Excellent check-in and in-flight service"
Pros: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Pros: "All went well with security and boarding."
Cons: "Rough air and turbulence"
Pros: "friendly people. good food. top notch service"
Pros: "Good food and service"
Cons: "A little turbulence"
Pros: "Great attention and kindness from the attendants"
Cons: "The cabin was very very hot during the flight."
Pros: "Good selection of entertainment, comfortable seats."
Cons: "late boarding"
Pros: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Cons: "There wasn't nothing that I didn't like . I love me some Turkish airline."
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Cons: "Delayed yet again"
Cons: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Pros: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Cons: "TV screen very far from the seat and could only interact with it via the remote control."
Pros: "I always fly Turkish Air when I can. I like it a lot"
Cons: "This flight was a standard deviation below the usual quality. The crew seemed inexperienced, and the service was slow. The business-class cabin was only about 40% occupied, and yet the crew seemed unable to provide quick service. As I say, this is not normally the case, but it was a little disappointing."
Pros: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Cons: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Pros: "Good flight service. Nice STAR lounge in Milan"
Cons: "On line check-in does not remember frequent flier info."
Pros: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."
Pros: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Cons: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Pros: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Cons: "Chaotic boarding procedures in Istanbul airport."
Pros: "Everything was appreciated"
Pros: "Same as above"
Cons: "Same as above"
Pros: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
Pros: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Pros: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Cons: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Pros: "The food and crew service"
Cons: "The leg room is really limited in the economy cabin"
Cons: "I missing my bag 10 days and no any details"
Pros: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
Pros: "Good food, great crew."
Cons: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Cons: "Checked bag got ruined, servie was terrible"
Pros: "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."
Pros: "emergency row had plenty of leg room."
Cons: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
Cons: "Always same food each time bad experience"
Pros: "Food was excellent"
Cons: "Seats a little cramped"
Pros: "I enjoyed the tasty meals:)"
Cons: "Short space for legs"
Cons: "We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced."
Pros: "The bording was quick and easy. There was enough legroom."
Cons: "There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip."
Cons: "I missed this flight due to the previous connecting flight being delayed"
Cons: "Out buggage was lost. We spent a lot of time to find our suitcase."
Cons: "US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination."
Pros: "Clean plane"
Cons: "To have entertainment. Choice in food."
Cons: "The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight."
Cons: "The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated"
Pros: "check in was fast There is free food free luggage one piece a head Blankets pillows slippers"
Cons: "Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever"
Cons: "Missed the connecting flight in Moscow because the airline does not allow enough connection time. There were 2 people at the transfer desk to accommodate this situation for at least 4 other flights. They made me check my bag for being overweight by .1 kilogram. I dont know if I will ever see it again and i have 2 more weeks of vacation."
Cons: "Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more"
Cons: "Slight delay in departure"
Pros: "My trip was always on time"
Cons: "They don't take visa if u have excess lugguge"
Pros: "Very comfortable flight no layover. TV worked well."
Cons: "Crew, professionalism"
Pros: "Appreciate the entertainment system"
Cons: "Stopping people while boarding to ask questions or measure suitcases. Strange that it was done while boarding not before. Crowded- guy next to me had his knee in my space bc his knees didn’t fit. Felt more crowded than usual."
Pros: "Food was great , including ice cream and selection of courses"
Cons: "Flew with a bunch of Jewish people who don’t know how to act in public, with at least 10 crying kids of different ages with no manners. People would stand in the isle during take off and touch down, absolutely no regards to the flight crew. Disgusting"
Pros: "I gave it a 10 as the flight itself was very good, as have been all of my Aeroflot flights. More comfortable seats than most airlines, attentive and kind stewardesses, a very good flight, and good food. They even pass out sleep masks, slippers, and have personal toothbrush and toothpaste kits available in the bathroom. Much better than most American airlines."
Cons: "However, the ticketing and boarding personel at JFK are no longer the former polite and efficient Russian-speaking staff, and I wonder if this is a forced change due to JFK union rules? They are now native New Yorkers of various ethnic groups, like random JFK personnel, but not one of them ticketing us in the late evening spoke Russian! I saw several Russians struggling to try to get them to understand ticketing problems, and one older woman burst into tears, thinking they were telling her she couldn't get on the plane. The woman at the desk just coldly held up her hands in an X, gesturing her to get away. Please go back to the native Russian-language speakers. I didn't know if these were really Aeroflot employees, so didn't give a low rating as the flight itself was great. Also, when they lined us up to get on the plane it was four lines, with no instruction and no signs, even in English as to what the lines were for-- we were simply lined up like cattle, and after shoving me from one line to the next, with no explanation, even in English, finally herded us on the plane. It was a dehumanizing experience."
Pros: "Crew is helpful, food ok, USB charger exist, but very weak"
Cons: "I had my suit in a garment bag - usually there is room in plane to keep it hanging. This service rejected, because "it's for business class". Srsly? USB charger can be too weak to charge - that's was the case for ipad of my neighbour"
Cons: "Food was tasteless. Crew- had "you owe me faces" the whole flight. Outdated equipment, TV and so on."
Pros: "thank you"
Pros: "The boarding process was smooth, no hassle at luggage check in, the crew was very solicitous and eager to help,the seats had plenty of leg room, slippers were distributed, my veggie meal was tasty and there even was ice cream."
Cons: "My TV screen was very slow to respond to touch and to remote control. There should have been a greater choice of current movies."
Pros: "Great Food, Great Service, Great Entertainment options"
Cons: "Baggage took a while to show up. However may not be Aeroflot's fault."
Cons: "There was one economy counter to check in. It took very long"
Cons: "food need to be improved, very little space for legs, between sits !!! Unfortunately, quite disappointing."
Cons: "AIroflot is a very cheap airline. I'll try to avoid flying with them again"
Cons: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."
Pros: "Easy and fast boarding. Food served for a very short flight. Nice crew."
Cons: "The baggage was LOST!!!!"
Cons: "Boarding from tokyo was a mess... Had to wait 1.5 for check in"
Cons: "No wifi no tv!!!!!! What kind of airlines is that?????????????"
Pros: "Anytime I wanted a drink of orange juice they accommodated me."
Pros: "I liked only entertainment system."
Cons: "I bought premium economy tickets as usual. But this time I had feelings that I was in economy class. Kids and adults from economy class were waking around all flight and were talking very loud. Meals didn't match menu and taste was bad. But worst part is that crew were letting people change seats from economy to premium for a good review. That is Russian way of doing business."
Pros: "The flight was easy."
Cons: "Food was terrible."
Pros: "We upgraded our super basic seats for 4500 rubles ($80 in April 2017) for exit row seats, which made a world of difference for a 9 hour flight. Entertainment, food, staff were all great. Toilets were clean and not smelly."
Cons: "One of our checked bags arrived in NYC safely, the other (checked in at the same time!) did not make it. While the delivery service was prompt and easy (we got it by 3pm the next day w/ a call ahead from the driver), it was nerve racking and inconvenient and inexplicable"
Cons: "lost baggage"
Pros: "A quick flight between Yerevan and Moscow."
Cons: "On boarding process is highly disorganized. They don't seat people by sections, everyone just crams together from multiple lines fitting their way into one to get on board."
Cons: "Entertainment system didn't work."
Cons: "One of the flight attendants seemed to really like the guy in the window seat next to me and kept bringing him extra food, chocolate, and drinks. Another one of the of the attendants forgot to ask me what I wanted to drink twice. These two experiences together didn't make me very happy."
Cons: "I didn't have a TV SCREEN in front of my seat 17D so I could not watch any movie or see anything on it"
Pros: "I was pleasantly surprised at how new the airplanes flown were and the attention to safety. I had had an impression of Aeroflot as flying older and less comfortable airplanes."
Pros: "The crew was great."
Cons: "Everything was so smooth there were no problems"
Cons: "Я летела из Тель-Авива в Москву и через 9 дней -обратно. Сначала все было более-менее,но при возвращении домой в Израиль, в Шереметьево ,после прохождения паспортного контроля и личного досмотра,когда я стояла в очереди на посадку с ручьной кладью ,меня вдруг отозвали в сторону и устроили еще один досмотр. На глазах у всех пассажиров. Мне не объяснили причины и не извинились. Я не буду больше летать аэрофлотом и никому не рекомендую."
Pros: "We had never heard of Aeroflot. We had a last minute cancellation. So we booked our flight with them. We loved the service and overall the whOle experience. We will defnitely fly them again..."
Pros: "On-time. Quick, comfortable flight. Service personnel efficient and pleasant. Passage through customs quick and efficient."
Pros: "Meals, snacks, slippers... and for economy!"
Pros: "did not get the flight,because of no not given correct notice"
Cons: "don't know,flight missed..virgi s fault 100%"
Cons: "Better comfort and services"
Cons: "Bathroom s were dirty"
Pros: "La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema."
Pros: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Cons: "Having pyjama to wear will have equalised Qatar business class."
Cons: "Worst food i ever had in flight..please organize goid caterers"
Pros: "All services"
Cons: "Overall cabin is too cold"
Pros: "I like it"
Cons: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Cons: "Boarding smooth"
Cons: "I asked for dental kit but they did not give me any."
Cons: "The restrooms were not clean and stinky."
Cons: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Pros: "Every thing is perfect"
Pros: "Free wifi pls"
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Cons: "not a choice of Indian movies;"
Cons: "Boarding process,"
Cons: "No legroom. Inattentive stewards."
Cons: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"
Pros: "Selection of movie and TV shows could have been better"
Cons: "Selection of movies could be better"
Pros: "Amenities package with toothpaste and brush."
Pros: "all things like"
Pros: "flat beds"
Cons: "recliner seats in buisnes class plane between pakistan and abudahbi"
Cons: "Nothing not to like."
Cons: "Call center"
Cons: "The fact that I had a layover of 22 hours and they didn't provide us with a room."
Pros: "Evrey thing"
Cons: "No thing"
Cons: "The seat did not reclined. My wife was pregnant 6 months with twins and needed to recline the seat. I think I would reconsider booking with Etihad in the future."
Cons: "They took a lot of time for check in .. although i made the online check-in"
Cons: "Got stuck in a row that doesn't recline. You could call it unlucky for choosing that seat"
Pros: "Lots of legroom!"
Pros: "overall it is good."
Cons: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."
Pros: "Courtesy of employees"
Cons: "Nothing to complain about."
Cons: "5 hours of delay , change in gate ."
Pros: "Nothing to like .... Taking money from customers"
Cons: "Very bad"
Cons: "Lot of room to improve in all areas."
Pros: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"
Pros: "New plane Boeing 777"
Cons: "Long line for boarding"
Pros: "I really are very satisfied."
Cons: "The worst ever"
Pros: "the return flight was awesome, but heading to Abu Dhabi, the male steward pulled out a bottle of coke-a-cola too fast (for filling someone elses glass) and the 2 -liter bottle fell all over my and my son's laps. No apology in front of the other passengers. Only later when he met up with me as I was leaving the toilet. funny. sticky wet flight all right."
Pros: "When one country allows the same size of lagguage one way .The other way down the other country doesn't allow in the last moment. They do not understand how inconvenient it would be for the travelers to adjust the lagguage ."
Cons: "It was difficult to leave planned lagguage in dust bin."
Pros: "short flights"
Airlines flying from Milan Malpensa Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Milan Malpensa Airport
Masks required on board, masks provided on flights from Milan Malpensa Airport
Social distancing seating
Middle seats unavailable to book on flights from Milan Malpensa Airport
Testing for antibodies, testing for symptoms for flights from Milan Malpensa Airport
Waiving of change fees. Search flexible flights from Milan Malpensa Airport