Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Abu Dhabi
Most visitors from Mexico City need to provide a negative COVID-19 test result and/or quarantine to enter Abu Dhabi.
Read more about travel restrictions for Abu Dhabi
Visitors from Mexico City will need to quarantine for 12 days upon entering Abu Dhabi.
Visitors from Mexico City must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Abu Dhabi.
Current regulations for vaccinated travelers to Abu Dhabi: most visitors from Mexico City may enter Abu Dhabi but may still need to provide proof of negative COVID test.
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Traveler Healt Declaration
Masks: Required in public spaces and public transportation.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 30m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (AED 2,130) and Qatar Airways (AED 2,901), and the lowest round-trip tickets have been found on Multiple Airlines (AED 4,455) and Turkish Airlines (AED 5,086).
From Mexico City to Abu Dhabi, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Abu Dhabi back to Mexico City , the best deals are generally found on Sunday, with Saturday being the most expensive.
When flying out of Mexico City you will be using Mexico City Benito Juarez, often referred to as Mexico City Airport. You will be landing at Abu Dhabi Intl, also known as Abu Dhabi Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mexico City to Abu Dhabi.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Abu Dhabi from Mexico City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Abu Dhabi with an airline and back to Mexico City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Abu Dhabi from Mexico City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great experience all together"
Pros: "I loved the film with kabuki characters to introduce safety procedures."
Cons: "More seating room, better ventilation."
Cons: "Food was really unpleasant and entertainment all out of date movies"
Cons: "Bigger seat, but compared to other experiences it was very good."
Pros: "Crew was amazing"
Cons: "The boarding"
Pros: "The flight was relaxing and the layover in Tokyo was brief and comfortable."
Pros: "Great experience overall"
Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Pros: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Cons: "They need some vegetarian options for meals."
Pros: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Cons: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."
Pros: "Great food"
Cons: "Leg room"
Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Pros: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Cons: "Internet was more expensive than it should be"
Pros: "The food and staff were great."
Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Pros: "All the service was good."
Cons: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Pros: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Cons: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Pros: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Cons: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Pros: "crew from the check in to airplane very good"
Pros: "The crew was nice."
Pros: "The attendants are all courteous and respectful."
Pros: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Pros: "Food and service was excellent."
Cons: "Seats in economy were narrower than other airlines."
Pros: "Service in side."
Cons: "Air host listen on time"
Pros: "The leg space of the plane"
Cons: "Some crew hard to understand they English"
Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Pros: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Pros: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Pros: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Cons: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
Pros: "I feel like home"
Cons: "The crew smail"
Pros: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Cons: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
Pros: "Love everthing."
Pros: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Pros: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Cons: "Seat felt so narrow. Limited selection of movies."
Pros: "Food and movies options."
Cons: "Not enough help to put my carry on on the overhead luggage storage."
Pros: "All the Japanese food are delicious! The crew are polite and nice"
Cons: "I suppose, not enough variety of American movie. In my opinion"
Pros: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Cons: "Nothing in particular"
Pros: "I slept most of the way home so didn`t use the entertainment."
Pros: "Everyone is super nice."
Pros: "The food was excellent and the flight attendants were courteous and thoughtful."
Cons: "I slept through a meal."
Pros: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Pros: "Very attentive, professional crew."
Pros: "Best service ever provided by an airline"
Pros: "Service was friendly and enjoyed the USB charger."
Cons: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
Cons: "I understand it was only an hour flight but I would've appreciated a snack of some sort"
Pros: "Very nice and pleasant staff"
Pros: "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
Pros: "I had a long flight and with their hospitality and smile on their face makes me feels relax."
Pros: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Cons: "We need new moves. There were a lot of old movies"
Pros: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Cons: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Pros: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Cons: "Plz improve the foods and entertainments"
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Pros: "Wifi !!!!"
Cons: "Bigger seats"
Pros: "crew was very sweet"
Cons: "food and wine options were terrible"
Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"
Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Cons: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Pros: "nice crew, great service"
Pros: "Great crew and front desk"
Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Pros: "The crew were very friendly"
Cons: "I was made to gate check my hand luggage."
Pros: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Cons: "No complaints."
Pros: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Pros: "The food and service."
Pros: "New Dreamliner"
Cons: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "Great service, friendly and helpful"
Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."
Cons: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Pros: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."
Pros: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Cons: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Pros: "Never spending too long waiting for anything."
Cons: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Pros: "Incredibly attentive service"
Cons: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."
Pros: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Pros: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Pros: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "The service and the food were amazing!"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Cons: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Pros: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Cons: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Pros: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Pros: "Actually I can't even explain everything is good"
Pros: "Everything was good."
Cons: "More movies, no wifi, better food"
Pros: "Pleasant crew"
Cons: "Crowded flight, late departure."
Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Pros: "On time, clean and joyful"
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Good quality aircrafts"
Cons: "There was no non vegetarian meal available."
Pros: "Crew was good."
Cons: "Flight was good, not excellent, but good."
Pros: "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
Cons: "Sometimes, food Some seats were too tight."
Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Cons: "Crew could have been more friendly."
Pros: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Cons: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."
Pros: "CREW WAS VERY GOOD AT THEIR JOB"
Cons: "WEBSITE FOR CHECK IN WAS A BIT CONFUSING"
Pros: "Crew very pleasant. No delay."
Pros: "Vegetarian option was tastier than other flights!"
Cons: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."
Cons: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"
Pros: "The flight attendants brought my two-year-old toys and the food was surprisingly good."
Cons: "It took a long time for them to collect our food trays."
Cons: "Didn't get to travel. Will never fly Turkish Airlines again."
Cons: "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."
Cons: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Cons: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Pros: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Cons: "The seats are cramped just like any airline."
Pros: "The crew was excellent, the food good."
Cons: "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."
Cons: "Lost my baggage and didn’t get any clear answer about it"
Pros: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Cons: "No subtitles in foreign languages"
Cons: "The 2 flights were delayed, I went to my work late Both bags were broken"
Pros: "Food was good"
Cons: "Hour and a half delay"
Pros: "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Cons: "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."
Cons: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"
Cons: "I t would have been much better to have a faster check in process"
Pros: "Non- stop option! Great food."
Cons: "Some of the crew members had an attitude issues and they weren't as attentive as others."
Pros: "Good food"
Cons: "Rude customers in plane"
Cons: "I was first seated next to the two largest people on the plane, a couple. There was hardly room for me in the seat. I had the aisle seat. I asked the flight attendant if I could be reseated and she said the plane was full and there were no open seats. She eventually found me a middle seat in the back of the plane, which was so cramped I could harpy move. For a 10 hours flight, not good. I have gold status on Star Alliance, which got me an upgrade from Bishkek to Istanbul, but didn't help on this flight."
Pros: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."
Pros: "The food was great!"
Cons: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."
Pros: "The flight and in-flight services were good."
Cons: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."
Pros: "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
Cons: "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."
Cons: "I stayed in Istanbul Airport for 16 hours with no hotel or even a meal."
Pros: "I really like the food and the crew members. they all were very kind and nice to us."
Cons: "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
Pros: "Wide sits, great food, very organized. Very helpful stuff."
Cons: "It was just great"
Pros: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Cons: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."
Pros: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Cons: "The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Cons: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"
Pros: "The crew was very nice and accommodating. The seats were comfortable."
Cons: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."
Cons: "Old-style video screen and console"
Pros: "Good food great passenger service."
Cons: "Having to take a bus to plane"
Pros: "I'll start with the food. Authentic Turkish cuisine with multiple options. The entertainment trumps the food with dozens of movies. Let's face it, this isn't Emirates, but you can't go wrong with 15+ recent movies for a 10 hour flight. I watched three and even got some sleep."
Cons: "Service was subpar, but this was a full flight. Boarding was pretty terrible with 3 security lines. The lines themselves were not a problem, but they did not provide nearly enough room at the gate for this, and the boarding started 2 hours before scheduled take off. Personally, I'd rather not sit on a plane for an hour before having to sit through a 10 hour flight, but we were not given a choice."
Pros: "I did like the workers in the plane because they look competent and committed."
Cons: "I liked it all"
Pros: "Food was good. Service was excellent."
Cons: "old plane . . . showing wear and tear. no wifi"
Pros: "I had the pleasure of traveling business on Turkish to India -cheap fuel meant inexpensive business class tickets :-) and I have to say the food and comfort was top notch. The soups and meat appetizers were outstanding, I've always preferred a 3 hour layover in Europe when India bound and I found the Turkish Lounge in Istanbul surpassed any expectation I had. It had a mini-movie theatre, a shower and sauna, a whiskey bar, bright coffee and the choiciest Turkish sweets. The library of rare books of Turkish art and construction was a treat. The flight itself was comfortable - nice bed - and uneventful."
Pros: "Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next..."
Cons: "...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport."
Pros: "Comfortable and Clean"
Pros: "Same as other answe"
Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"
Cons: "On tome flight"
Pros: "Service and crew"
Pros: "Flight was ontime"
Cons: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"
Pros: "crew was nice"
Cons: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."
Cons: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."
Pros: "Very attentive crew. Top notch service and care."
Cons: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"
Cons: "food screens"
Pros: "Was nice and pleasurable"
Pros: "Hate today but they do it better thanUS airlines."
Cons: "The lines in Frankfurt were horrible. It’s the airports fault though, not the airlines. We almost missed our connection."
Cons: "Getting through security in Munich was a nightmare and I almost didn't make this flight. Luckily i had a friend that asked them to hold the plane but there seemed to be no communication that people from other flights were delayed getting to the gate. Very frustrating."
Pros: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."
Pros: "I like Lufthansa, I feel safe with them. Crew was nice, flight Chicago- Frankfurt very comftarble."
Cons: "My daughters tv didn’t worked it was 8 hours flight, food- beef had not eatable pieces of meat with vains only- we had choice of beef and pasta only no chicken."
Pros: "The flight was full. service, food and entreatment was excellent"
Pros: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."
Pros: "Excellent service. They really brought around the drinks and food and seemed to be there when you were looking for more."
Pros: "Great crew and service."
Cons: "The online check-in didn’t let me select Green Card only Visa. I couldn’t check in and when I called Lufthansa I was on wait for over 30 minutes. When I finally got to speak to someone, this person couldn’t help me. I got terrible seats because of this, luckily they could switch me to a better seat right before the flight. Think Online check-in should be arranged better."
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "everything was great. Service and pilots are at the top level of the proffessionalism."
Cons: "Our booking was changed from cologne to Frankfurt and Frankfurt was hurriable."
Cons: "Staff wasn’t particularly friendly, seats were the most uncomfortable ever"
Pros: "Very good travel , good airplain , and good kosher food"
Pros: "For airline food it was very good. Lots of offers for water & drinks."
Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
Cons: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."
Pros: "excellent service of crew."
Pros: "Service, comfort"
Pros: "I love the comfort and the space in the airplane"
Pros: "Cleanliness, entertainment"
Cons: "Food and legrooms have to be the worst in international flights."
Pros: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Cons: "Food was fair."
Pros: "It was my daughter's 16th birthday and one of the spunky crew members helped us to create a little celebration. That was very memorable! Otherwise the flight was late (which was OK, the captain kindly kept us informed), but the plane was clean and quiet. The bathrooms on the lower level provided a space to stretch, but as always, they get pretty dirty on a long-haul flight. Price was quite good. I always feel the flights originating from Europe are nicer than those originating in the US."
Cons: "The food was stuck in the past, roll, white cheese, white cake with sugary fruit, somewhat wilted small salad and a pretty greasy chicken dish with polenta and by that point, stewed veggies. I am not accustomed to eating like that and was disappointed (though hungry!). Not a whole lot of room in my seat, I'm 5'6" and slim, but at least the seats recline and glide forward a bit and the head rest bends to catch your head IF you can nod off. I appreciate the civility that still exists under stressful circumstances."
Cons: "The food could be better. The ravioli option very oily ."
Pros: "The caring of the air hostesses"
Cons: "The space was very limited"
Cons: "I did not like that I had to pay another 30Euri to transport my suitcase. When I booked the flight there is no indication that luggage is excluded"
Pros: "On time departures/ arrivals.. great friendly and professional cabin crew"
Pros: "I liked the entertainment part: movies are good, crew was pretty nice"
Cons: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"
Pros: "on time great food extra legroom seat"
Cons: "movies sucked"
Pros: "Good cabin crew, good food Easy to use entertainment system"
Cons: "Boarding was a bit chaotic"
Pros: "From Munich to Toronto, it was great, especially being seated where I wanted, the window. I was able to watch great movies too, and during a 9hr flight, thats really nice."
Cons: "The food could be better. Too salty. But it is better than nothing and it was hot! So that was good."
Pros: "Organized boarding, service, left on time"
Cons: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"
Pros: "The ease and non-confusion of the boarding process"
Cons: "There wasn't much entertainment options on this flight"
Cons: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"
Pros: "Lunch was really good..yet,bread needs to be warm it adds desired comfort during the long flight."
Cons: "Breakfast need to include something else ,not just eggs. There should be an alternative for those who are allergic to eggs ,like me. Couple of hot wheat pancakes with Apple sause would do."
Pros: "The staff at check in was very helpful!! Great service!"
Cons: "You need to pay $35 per seat to reserve."
Pros: "Service in general."
Cons: "I paid to choose my seat during the flight. However; they didn't respect the seat I paid for and they gave a different one, and the seat that they gave me wasn't a seat for the one I wouldn't had paid for. That same situation happened two times. During the flight from Panamá to Franckfurt and Franckfurt to Rome. That's why I felt they Robbed me."
Pros: "Nice flight not much disruption, Silent plane for a way back seat Nightflight was excellent handeled"
Cons: "Seats are too close together I had nicer meals on lufthansa flights."
Pros: "Took off on time and we got breakfast. Good crew."
Cons: "Older plane, no entertainment offerings. Leg room seemed to be less than expected even thought was in business class section."
Pros: "Timming Was ok"
Cons: "No Food, old tv, poor confort seat"
Pros: "Food was great"
Cons: "Smoothly flight"
Pros: "Comfortable seat - great service"
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "The movies."
Cons: "Seat size"
Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"
Pros: "Service, Ecofriendly, Kind Staff"
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "It’s not everyday that you get a meal for free on an airline in addition to friendly service. Even though the flight was 7 hours, it was a smooth and enjoyable one."
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Cons: "I was unable to check in online, then waited in line at the counter for 45 minutes to then be redirected to AirCanada counter, where I then had to walk back and forth across the airport with their representative to have them 'find' my ticket, which was supposedly lost. It would have been nice to be informed via email, which counter I should check in at and also, confirmation that they had my ticket. Fortunately I showed up 3 hours early, because I needed every minute of it."
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Pros: "The crew was amazing - so friendly and attentive to everyone on such a long flight."
Cons: "The seats were really tight for a 13+ hour flight. The meals were also not great compared to other airlines flying internationally."
Pros: "In flight service was overall very good."
Cons: "Service counter at check in Vancouver was terrible and unprofessional. Poor to very poor. Flight delayed with no announcement until you ready to board then they inform you your flight has been delayed but wouldn’t give reasons. Twice. Both connections."
Cons: "waiting so long for baggage"
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Pros: "The attendants were particularly helpful and clearly loved their job. One attendant, Melissa, was joyful and accommodating."
Cons: "The food was eatable but it was airline food."
Cons: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."
Pros: "Finally getting off the plane."
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Pros: "Love the individual entertainment & the friendly staff team"
Pros: "My taxi driver comments that " Air Canada is terrible; I'm sorry you fly them!""
Cons: "Nobody ever around to help you; your anxiety is through the roof just trying to get help or any glimmer of kindness! And forget the bastards refunding you!"
Pros: "Nice service, flight was on time and can't complain. :)"
Cons: "Nothing to really put in here. Only a short flight and everything was above board. Sorry, no rant or raving today. Maybe next time."
Pros: "Team was accommodating and helped with my4 year old kid to make the travel experience easier."
Cons: "Had to pay extra for bags. Policy wasn't clear when purchasing tickets, and was surprised to pay $25 per bag."
Cons: "Never on time"
Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Pros: "The employees recognized our needs, were polite, accommodated easily to french or english, and even told people to clear the boarding area if it wasn't time for their zone to board (a major pet peeve of mine)."
Cons: "No inflight entertainment or food and really small seats. Yeah, you can pay extra for an ipad or to get food, but for most decent flights these days you get at least something to eat for free. Especially on a 7 hour flight from US to CAN. My knees nearly touched the seat in front of me. It wasn't that small of a plane, i just think they really wanted to pack us in. If they removed a row or two and gave everyone just an inch more space how much would that REALLY set them back?"
Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."
Pros: "I was really tired and the plane was full but I could nap. Baggage came quickly."
Cons: "No free meal because not technically an international flight I guess."
Cons: "Crowded gate with not enough chairs because of so many delays. We were delayed too because of the other backups, but flight was great once we boarded. Not a big deal to us but might have been if we had a connecting flight after that. This was the small commuter flight area so maybe that's just how it goes."
Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Pros: "Service was poor. Attitude was less than enthusiastic."
Pros: "Entertainment system was awesome. Flight was comfortable. Crew very friendly."
Cons: "Checkin staff at airport was not friendly. Airline cannot allocate seats together even though booking was done months in advance. seriously!!!"
Pros: "Logan checking with own security checkpoint Boston to Toronto tv great Staff professional"
Cons: "AC373 on 07/23/16 - need I say more? Having an airline background and now the HR mgr of a very large hotel chain, I understand many things that are out of a companies control, ie: weather etc, but....never have I witnessed airline staff YELLING at passengers "it's not our fault and the agents need to leave so they don't go into overtime?" Yes, some passengers were difficult, but it's part of the industry. If you can't handle w/care and service - don't choose as a profession. Very unimpressed with AC's customer service, guest recovery - they made it seem like it was more of an inconvenience for them. Can't imagine "choosing" to fly AC again!"
Pros: "Staff in Tokyo were very nice. Couple flight attendants I felt were rude to some passengers."
Cons: "See above. Very uncomfortable seats. Food was not very good."
Pros: "I appreciated the timing of when they fed us. It was almost like they read my mind each time I thought... Hmm I'm getting hungry. The movie/tv selection was excellent."
Cons: "I felt cramp, which it's economy class so of course. But in the back there were tons of open rows and I wish they had spread us out."
Cons: "No TVs on a 10 hour flight, check-in got messed up but nobody kept us informed and I had to run to the gate with no time to get water or snacks, trash service was very slow so my trash kept piling up, meal was not very good"
Pros: "This was the usual flight. Nothing exceptional. The flight crew were very nice."
Pros: "Efficient, vigilant and helpful crew"
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Pros: "Friendly crew and quick flight once we got moving"
Cons: "The flight left over an hour late with no real explanation as to why"
Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Cons: "They wouldn't offer me any change of the flight unless I paid more than double what I originally paid for the airfare. I just lost an entire airfare because they're change fee's are too much, and they are also not allowing me to change the flight to cheaper prices that I've found available on both Kayak and Air Canada. I will never fly Air Canada again."
Cons: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."
Pros: "No food in a flight of 5hours ? SEriously? This is the first and last time, I ll choose emirates or etihad next time. for sure Air Canada will be my last choice for a flight of 4-5 hours. We could pay for poor sandwiches but no thanks ticket was already expensive. Crew was nice and flight was on time."
Pros: "Again, no leg room. It seems that the company considers humans don't have legs!"
Pros: "Entertainment was very good"
Cons: "Most of the meals were not available . So we could not buy it!. They lost money and we wer hungry at the end of the trip."
Airlines flying from Mexico City to Abu Dhabi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Abu Dhabi
Masks required on board, masks provided on flights from Mexico City to Abu Dhabi
Social distancing seating
Middle seats unavailable to book on flights from Mexico City to Abu Dhabi
Testing for antibodies, testing for symptoms for flights from Mexico City to Abu Dhabi
Waiving of change fees. Search flexible flights from Mexico City to Abu Dhabi