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INN - AUH

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Innsbruck (INN)
Abu Dhabi Intl
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Top airlines flying Innsbruck Kranebitten to Abu Dhabi Intl

Scores according to KAYAK customer reviews

7.9
Lufthansa
Overall score based on 27,853 reviews
8.0
Boarding
7.8
Comfort
8.4
Crew
7.7
Entertainment
7.6
Food
Airline reviews

Pros: "Entertainment"
Cons: "Boarding process and food"

Pros: "Seat was comfortable and the food was decent."
Cons: "Strippers"

Cons: "Same as previous"

Pros: "Service"

Pros: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Cons: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Pros: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."

Pros: "There were blankets and pillows for every seat. There are USB ports at each seat as well as headphone plugs."

Pros: "Service oriented; kind smiles; responsive Pilot provided a smooth and fast flight."
Cons: "No complaints at all."

Pros: "Bad"
Cons: "Because the one came in from London Got Delay And I miss my flight"

Pros: "Cabin was clean"
Cons: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pros: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."

Pros: "How smoothly everything ran"
Cons: "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."

Pros: "Timely, friendly, clean plane"
Cons: "Food was bland!!!"

Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"

Pros: "Ease of boarding, flight arrived ontime"
Cons: "No complaints"

Cons: "It was one of the best flight of my life. Thr crew was absolutely super professional. Very clean aircraft, flight on time and excelent service. This flight proofed that everything is possible. Kidneys and smile were key factors"

Pros: "Smooth fast flight with good service!"
Cons: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"

Pros: "Crew was nice."
Cons: "This was an emergency trip to see my mother who was in the hospital. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. They couldn't give me another connecting flight since it was all full. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. I still did not get the meal I requested, the crew didn't know about it and didn't have any to spare. This was my first time flying Lufthansa, I probably won't try it again."

Pros: "Good smooth flight, wine offered in economy. Crew wonderful"
Cons: "Fully booked, so a little crowded"

Pros: "It is comfortable. Some of the crew are very nice and friendly!"
Cons: "The food is not tasty, and some of the crew are not nice!"

Pros: "Crew was very helpful."
Cons: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"

Pros: "They’re very polite persons"
Cons: "The way they treat people"

Pros: "As usual, good customer service."
Cons: "I fail to see why Lufthansa is deliberately destroying their competitive advantage."

Cons: "Where is my bag"

Pros: "Boarding was a mess- started late which made our departure late. Also though I had booked the ticket with united as a MileagePlus member, I didn’t get priority boarding, not could we pay to upgrade our seats at the gate desk. Overall disappointing experience as a member of one of their affiliate membership programs."
Cons: "See above."

Pros: "Great crew good seat room"
Cons: "1.the screen had a gletch that it was doing a restart by itself 2.the boarding was confusing since the way to the gate is blocked and doesnt open until 50 min prior to boarding 3.there wasnt any groups for boarding except for business class and first class first then economy my seat was in the 51 row and i wasnt in the front of the line of boarding so i had to wait alot to get to my seat since everybody were putting their carry-on and blocking the aisle"

Pros: "Plane confitions, food. Srvice"
Cons: "Seats are still uncomfortable le on Economy class."

Pros: "Flight was on time; food pretty good"
Cons: "Mishandling of an online upgrade request caused major headaches and an hour at service desk - final boarding passes were misprinted and, bottom line, our luggage was not loaded on our flight and arrived about 36 hours after us! Premium Economy seats were pretty nice but I don't like the tray-in-the-arm configuration. Extra recline just meant the jerk in front of me was in my face the whole flight."

Pros: "Service was execellent"
Cons: "The entertainment system and charging didn't work but they did give me a voucher for 100 Euros to spend."

Pros: "Thank goodness the movies were good."
Cons: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Pros: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Cons: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."

Cons: "no tv and long flight. Food was terrible."

Pros: "The flight overall was smooth. The staff was great and friendly. I normally don't like flying but if ii had to fly again I would pick Lufthansa."
Cons: "N/a"

Pros: "operated by Lufthansa. Very efficient. Clean and comfortable"

Pros: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Cons: "Boarding process. Felt like a mad dash just to scan your boarding pass."

Pros: "The attendants, gate agents etc. were all very friendly, but professional. Plane was clean and on time. Not too many announcements over the PA system too! Your inflight movies, choices and other options were very good too."
Cons: "When I flew to Frankfort, Aug. 5, they served me very good lactose free meals. I assumed the notation would be in my reservation and apply to the return flight from Munich on Aug. 20. Not true! The main courses both had cheese in them and the snack was awful! Some kind of chicken (? could have fooled me), in a tough dough. UGH! Couldn't figure out what was in it."

Cons: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."

Pros: "The crew members were friendly."
Cons: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."

Pros: "Pretty much a standard commuter flight."

Pros: "everything on time on the right place with the right numbers ... perfect ;)"
Cons: "seats on LH435 from ORD to MUC too small and tight"

Cons: "Horrible experience"

Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."

Pros: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Pros: "Food could be a lot better and the selection I chose was not available. Leg room was limited. Layover for the connection was very long."
Cons: "Staff was very courteous, flight"

Pros: "going home"
Cons: "support call line entertainment food connection time all sub standard in economy plus... will not use again."

Cons: "If You want to change anything about Your ticket, You need to call call centar which You can't get a hold at least for 20 minutes, personel at the booking department is extremely unfriedly (that was a shock because this is a business of service), my suitcase was broken"

Cons: "Service, always delay"

Pros: "Flight was ok. It was short but loud. Service was good but seats were tight and no in flight entertainment."

Pros: "I was comfortable, not affraid."

Cons: "Free wifi"

Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Very professional"
Cons: "Lost luggage"

Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Pros: "The seat was a little uncomfortable but the crew were amazing."

Pros: "Good for both."
Cons: "Bigger seats."

Pros: "yes"
Cons: "not really"

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Cons: "old screens and entertainment system leg room to small"

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Pros: "kLM staff was great."

Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."

Pros: "The entertainment options were good."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"

Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Cons: "Food"

Pros: "Pleasant flight"

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Pros: "Decent seat size. Sorta slept the whole flight."

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Pros: "Everything"
Cons: "Nothing"

Cons: "Dutch sub titels would be nice."

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "Flight was on time and quick and comfortable"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pros: "Comfort economy well worth the extra."

Cons: "OLD plane without comfort or entertainment"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Great crew service. Among the best ever."

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pros: "Easy airport business"

Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Read more about Lufthansa
COVID-19 information

Safety measures for airlines flying from Innsbruck to Abu Dhabi

Airlines flying from Innsbruck to Abu Dhabi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Innsbruck to Abu Dhabi

Mandatory masks

Masks required on board, masks provided on flights from Innsbruck to Abu Dhabi

Social distancing seating

Middle seats unavailable to book on flights from Innsbruck to Abu Dhabi

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Innsbruck to Abu Dhabi

Book cheap flights from Innsbruck to Abu Dhabi

Recent return flight deals

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