Find cheap flights from El Paso to Dubai

Pros: "Add snacks between the males"
Cons: "Thank you"

Pros: "Not satisfied"
Cons: "Need improvements"

Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Cons: "Nice"

Pros: "The crew was amazing"
Cons: "it would be better if the flight departure on the scheduled time"

Pros: "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Cons: "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."

Pros: "Everything"
Cons: "It could be better if they serve food from Doha to Islamabad."

Pros: "Crew was very accommodating"

Pros: "Yes"

Pros: "Attentive crew. Good selection of meals excellent wines"

Pros: "Food was good"
Cons: "The flight took off late more than an hour"

Cons: "just did not like the baggage policy for carry on"

Pros: "Food , good accommodation, friendly treat!"
Cons: "No thing really!"

Cons: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."

Pros: "Crew"
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."

Pros: "Every thing is great."
Cons: "Food Seat great service"

Cons: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Pros: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Cons: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Pros: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Cons: "The Oryx system lackedmin recent movies ....that's the only complaint"

Cons: "Not that many choice in movies"

Pros: "Love it. Newer airplane; state of the art high-tech."

Cons: "No lie flat seats."

Pros: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Cons: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."

Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."

Pros: "Food quality needs to improve, some chairs can't recline."

Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."

Cons: "Food choices could be better."

Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."

Cons: "Steep decline in food quality"

Pros: "Good"
Cons: "Nothing"

Pros: "Flight was comfortable, food was good."
Cons: "Lot of inconvenience for transit passengers, sitting area was closed, had to look around for a comfortable place to spend 4 hours."

Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."

Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"

Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"

Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."

Pros: "Excellent aiways"
Cons: "Nothing"

Pros: "I like it."
Cons: "No problem"

Pros: "Food"
Cons: "More leg space"

Pros: "Excellent!"

Pros: "The flight was smooth and on time."
Cons: "The plane is really small. I was injured as the person sitting in front of me let his seat back on my legs and caused my knee to swell. The guy sitting next to me was constantly yelling and was very rude to the flight attendants."

Pros: "Nothing"
Cons: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"

Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."

Cons: "No entertainment"

Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"

Pros: "Good service. Good food."

Pros: "Meal quality, pillows/headphones/necessity pack, reclining seats, tall ceilings"
Cons: "No snacks (or very limited, rather) NO WIFI??!!!? on a 16 hour flight? I was super annoyed about this."

Pros: "nothing"
Cons: "Flight delay and postponed my journey more than three hours without any compensation"

Cons: "We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet"

Cons: "Excelente"

Pros: "Well organized and easy to check in."
Cons: "No"

Pros: "Boarding was smooth."
Cons: "Nothing."

Pros: "Crew was awesome"
Cons: "Nothing"

Pros: "The crew was nice"

Cons: "More food more room - but hey that’s what we always want"

Pros: "Flight attendants"
Cons: "Left approximately 40 minutes late. Leave on time"

Pros: "I liked the entertainment"

Cons: "Wider seats, more leg room"

Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"

Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."

Pros: "The crew was nice"
Cons: "The food"

Pros: "Flight was on time. Entertainment worked."
Cons: "One of the stewardesses was a miserable crank."

Cons: "... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information."

Cons: "Flight Delayed > Pilot on Connecting Flight"

Pros: "The service and the crew were extremely courteous polite and professional ."
Cons: "As it is an all flights just not enough leg room and a very tight chair."

Cons: "Crew"

Cons: "Not much- pretty great flight"

Pros: "The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time."
Cons: "Virtually no food options."

Cons: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."

Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Pros: "The movie options."

Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Pros: "Airline was clean and upgraded, flight departed and arrived on time. Crew was courteous and professional."
Cons: "NA"

Pros: "The space"
Cons: "No TVs"

Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"

Pros: "Quick boarding for a big plane. Lots of room for overhead luggage. Two beverage services. Nice crew!"

Pros: "Despite a delay, we arrived in White Plains on or close to schedule."
Cons: "The gate agent just kept going on and on about trying to make up the time from a delay (18 minutes ...hardly world ending). The lead flight attendant wasn’t much better"

Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"

Pros: "Very pleasant customer service, excellent bag delivery service."

Pros: "Service was outstanding"
Cons: "TV froze and was never fixed."

Cons: "Rude staff"

Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."

Pros: "Entertainment"
Cons: "Late flight without any compensation for our trouble"

Pros: "I was able to get a gluten free snack"
Cons: "Tried to get an upgrade at the gate and they said our ticket wouldn't allow it."

Cons: "The flight was delayed just as we were about to board at 5:30. There was a mechanical problem and we were changed to another plane and another gate, which was supposed to take off at 6:30. It was boarded and ready to go around 7:00. Then....we taxied down the runway only to stop because of a situation on THIS plane (a light that did not go off). It was fixed pretty quickly and meanwhile a rep. from Delta boarded the plane, apologizing for our inconvenience and handed out Jolly Ranchers. REALLY? After that, she and the flight attendants did give us a free drink/headset coupon. That would have been nice but it expires Dec. 2017 and the flight attendant stopped serving drinks about half way down the aisle because the flight was so short. The coupon will be of no use to me. I finally got to Raleigh about 9:30...I booked the flight so I wouldn't have to drive at night.. Sigh....Delta used to be my favorite airline."

Pros: "The flight was great, the food really tasty and really nice plane."
Cons: "Standing in line for 5 hours without knowing what I'll be able to do. My entire body still hurts!"

Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."

Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."

Pros: "Promptness"
Cons: "Nothing"

Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."

Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."

Cons: "Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide."

Pros: "The flight attendants were so nice and accomadating. Even came by to refill our waters! I've never been on a flight with such friendly flight attendants!"

Pros: "Nothing to like -- didn't fly"
Cons: "Delta delayed my flight so long that I'm now traveling another day."

Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."

Pros: "I enjoyed the entertainment and crew"
Cons: "Boarding was way too long"

Pros: "Food and wine"
Cons: "Seats are difficult to sleep in"

Pros: "Nice crew"
Cons: "Not loose my luggage:)"

Cons: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Pros: "The crew was terrific."

Cons: "Thé qualité officielle the images"

Cons: "Our request for vegetarian meals got lost after a glight was cancelled."

Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."

Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."

Cons: "We had a short delay"

Cons: "There was no entertainment available."

Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Pros: "Food and wine. Entertainment."
Cons: "Sat closer to water closet. Maybe more air freshener in there."

Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."

Cons: "Baggage check in was stressful"

Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"

Cons: "My entertainment device did not work the entire flight."

Pros: "Crew was very nice and the food was excellent."

Pros: "Crew was very nice. Food was good and tasty."
Cons: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Pros: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Pros: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Cons: "Nothing"

Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"

Pros: "Crew were pleasant most of the time"
Cons: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Pros: "Average"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Cons: "Horrible Crew..."

Pros: "I didn’t actually liked the entertainment"
Cons: "I just didn’t enjoy the entrainment."

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Cons: "The room between seats is unbearable."

Pros: "The cheese and the bread"
Cons: "The unprofessional staff during boarding and food serving"

Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"

Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Pros: "This is what happens when you get roped in by a low price."
Cons: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"

Pros: "The check in process was much better in the CFG airport than SFO. Very organized."
Cons: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Pros: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Pros: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Cons: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Pros: "The flight attendant was very nice to me. TV was very good. space was enough ."
Cons: "We had to pay for wi fi."

Pros: "Crew was great"
Cons: "Not enough food"

Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Pros: "Boarding sevece was very nice and helpful Thanks so much"

Cons: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"

Cons: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."

Pros: "Kind, courteous, attentive crew. Smooth flight."

Pros: "Friendly crew, clear information about the delay"
Cons: "Chaotic boarding process at CDG and my seat was broken"

Cons: "Flight was delayed due to weather, understandable. We deplaned. This was the first short 1.5 hour leg of an international flight. It seemed clear that we would not make our connecting flights, which messes everything up with covid tests, quarantine, and all the many restrictions that airlines have insisted without thinking about the consequences. I tried to share my concern with the agent at American Airlines, knowing that it would probably be better to rebook and start all over for the following week or something. But his limited perspective, condescending attitude, and egotistical control behavior would not listen to me and was only concerned with getting me to the first stop 1.5 hours away. 7hrs later, stuck on that same plane which rerouted and refueled, I am now stuck in a city for 2 days since I had to rebook and start all over for missing my international connecting flight. Still have 20+ more hours of flying to go and nowhere closer to my destination. Hotel, rental, and new covid tests are all at my expense. Just wish American Airlines staff would listen and help, but if you don't shut up and comply to their every demand, they will ban you and ruin your life forever."

Pros: "crew was great"
Cons: "N/A"

Cons: "Everything"

Pros: "The crew was great"

Cons: "All seats were booked, no covid-19 social distancing"

Pros: "I got there safe!"
Cons: "I f plane had slowed downed during turbulence."

Pros: "Really friendly flight attendants"

Cons: "Paid for upgraded seat for complimentary alcoholic beverages and was told they would not be served. IFE was finicky - many broken screens. Deplaning was pandemonium."

Cons: "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."

Cons: "Flight was delayed and we almost missed our connecting flight, but the pilot was on our side and we made it just in time!"

Cons: "Holding back the departing passengers so those with connections could exit first"

Pros: "Someone got sick but the crew helped her right away. An ambulance was already waiting for her. Flight despite this arrived on time."
Cons: "Snacks"

Cons: "Notify us sooner about the 2 hour delay. Had to know there was not a pilot available."

Pros: "Price for a very short notice trip, ease of online booking, very informative staff. Also, able to readjust my seating assignment."
Cons: "Unfortunately, the pilot assigned had a car wreck coming to work that morning. The delay was not bad, but my timeline was tight. Still, very grateful that a suitable replacement was found. The delay could have been much worse."

Pros: "Like clockwork. New plane."

Pros: "crew was nice"
Cons: "very very old plane"

Cons: "the fact that they rushed everyone only to have you wait in the ramp"

Pros: "Nothing"
Cons: "Flight got delayed which caused me to miss the last flight for my connecting flight."

Cons: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late"

Pros: "Nothing"
Cons: "Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time."

Pros: "On time! That pretty much says it all. I think American did a great job at everything they had control of."
Cons: "Having connecting flights that seem like they are miles apart. I’m sure there is a good reason for this but it is annoying to have to change concourses at these huge airports."

Pros: "We didn’t crash, so that’s a plus."
Cons: "Boarded early despite known mech issue. Delayed almost 2 hours. Hottest aircraft I’ve ever been on. All the passengers were sweating and complaining. Absolutely a terrible experience."

Cons: "There was no entertainment. Serats were something I'd find in a B-grade, derelict porn movie theatre ....not that I have any experience with a B-or even A-grade porn movie theatre"

Pros: "Roomy seats"
Cons: "Long wait for clearance"

Cons: "Flight delay, no beverage service"

Pros: "Leg room between seats"
Cons: "Temperature in the aircraft was extremely cold and when I asked the stewardess for a blanket one asked the other if there was a spare blanket and very bluntly answered no. Only toilet in economy class was cloughed up and was not functional therefore a very disgraceful situation, they sent me to the other toilet in 1st class area and there I notice several blankets on empty seats after I was told there weren’t any spare blankets."

Cons: "6hours delay and no reimbursement. It sucked! Thank you."

Pros: "On time and what was advertised. Considering that the flight was after Thanksgiving and very full, we still had a good experience."

Pros: "Not much"

Pros: "Free movies and tv"
Cons: "Nothing"

Cons: "no charging station"

Pros: "Customer service in general"
Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."

Cons: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."

Pros: "Crew was very nice. Free snacks provided on plane."

Pros: "That I arrived to my destination alive."
Cons: "It was my first time taking Virgin America and I didn't know movies weren't free. I used to travel a lot and I've never had to pay for movies. I ended up watching 12 episodes of Big Bang Theory because it was the only free thing to watch that wasn't LinkedIn videos or Disney, which really sucked. Comfort level wasn't any better than any of the other airlines and service was the same as well. I've heard good things about Virgin but my experience was just mediocre."

Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."

Cons: "Old plane, no entertainment"

Pros: "Everything was very pleasant for myself and my four year old grandson. Have never had any problems flying with American Airlines. Thank you"

Pros: "We did get onto another flight that morning in the exit row."
Cons: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."

Pros: "Tvs on last flight"
Cons: "Overnight delay in Dallas."

Cons: "Same as above"

Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."

Cons: "Several consecutive issues delayed our start, then had a weather hold before we could descend. VERY crowded, got stuck with a window seat with a very large man next to me--better than B or D, at least."

Cons: "Internet is kinda hard to get connected to sometimes."

Pros: "Great flight"
Cons: "Nothing"

Pros: "No internet on long light!!!!"

Pros: "Flights were on time and smooth. Some of the planes were fairly new."
Cons: "Paid for each bag, on one regional flight the.plane was falling apart on the inside with no padding on the seat, armrest padding coming off the seats in multiple seats."

Pros: "The crew and all employees were very nice and did their best to ensure that my travels went smoothly. The flight was not so comfortable but I didn't mind much. Over all good flight"

Pros: "Everything"

Cons: "Flight was delayed and then cancel altogether. No vouchers provided for the inconveniences."

Pros: "Everything was fine."
Cons: "No issues."

Pros: "Crew was great"
Cons: "We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved"

Cons: "Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class"

Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"

Cons: "Notification from the Travel agency that I needed to get a Yellow Fever immunization."

Pros: "No problems on the flight. Attendants were nice."
Cons: "It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting."

Pros: "I got to sleep flat on three seats as it was half empty."
Cons: "It was an half empty aircraft and I still had to pay for my seat."

Pros: "Nice flight, staff"
Cons: "Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons..."

Pros: "They do not have an office or ticket desk in Pudong airport which made early arrival into this airport difficult. No one answered the phone at the Very little English is spoken here"

Pros: "The $20 food voucher that was quickly offered shortly after the delay was announced."
Cons: "Subsequent announcements were confusing because notices were inconsistent."

Cons: "Food is tasteless and it is too crapped. No leg room on planes"

Pros: "Was on time both take off and reached"
Cons: "They served frozen food."

Pros: "Got there with minimal delays"
Cons: "Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats"

Cons: "I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?"

Pros: "Actually, everything was perfect."
Cons: "I don't have any complaints at all. Except a ticket agent who tried 2 give me hard time, fortunately I handled the issue. After all, everything was well done."

Pros: "I watched incendies and lion and both were great films so I commend your film options. The crew were all pleasant and the flight itself was good."
Cons: "The chairs have no low back support. I rolled up my sweater and put it behind my low back because the chair is so poorly designed. It seems to encourage a slouched position. maybe you have it that was to encourage people to upgrade their tickets. I hope that's not the case as that would be cruel."

Cons: "That there was no meal included. Only ordering extra through the cafe catalog"

Pros: "It was a fast flight."
Cons: "Leg room."

Pros: "Long wait for ticketing and at customs during transfer"

Pros: "They were on time and boarding went quickly"
Cons: "Even though I checked in online they didn't have 2 seats next to each other for us despite us having booked together under a single booking as couple etc. the food was small portions and mediocre / blunt taste."

Pros: "The movies"
Cons: "The plane was late of 2 hours and 22 mins to board was late and once we got one sat there for an hour to board our bags. Ridiculous most poor service ever."

Pros: "Nothing"
Cons: "They over sold tickets"

Pros: "Professional fight attendants, very nice."
Cons: "The flight took off late but most of the lost time was made up during the flight time."

Pros: "Friendly staff"
Cons: "Noisy plane"

Pros: "Very good !"
Cons: "N/A"

Pros: "The food was not really good."
Cons: "Boarding by zones is an excellent idea; but it does not work very well. Peole still making lines and standing in front of the gate when their zones have not been called out. Making boarding very difficult and confusing."

Pros: "The free drinks with the meal and having two seats at the window."
Cons: "Walking threw business class to my coach seat."

Cons: "I was assigned a seat right at the back when I booked I selected a mid seat and did not get it."

Pros: "Check in was smooth and we were given extra leg space seats!"
Cons: "The flight took off about half hour late!"

Pros: "Most everything was good"
Cons: "I luckily still got home on time, and was only slightly late getting into RDU, but I had hoped to have the 6 hours my original itinerary scheduled in Vancouver to quickly leave the airport. With the delays it was not possible."

Pros: "On time"
Cons: "LaGuardia construction!"

Cons: "There was no food served during the flight. Did not like that."

Pros: "It was not a full flight, and I was able to get up and move to an empty row and stretch out. The crew on this trip were AWESOME!!!!! All very nice and helpful."

Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"

Pros: "Your service was good."
Cons: "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."

Pros: "That it brought me to my destination"
Cons: "I' a small person is this i entirely uncomfortable, so i can't imagine what it's like for bigger ppl. BTW seems like Air Canada was just opening at 4am, so there were huge lines for checkin but no people were attending the Air Canada counters. THen at about 4:30 they all started coming out. For a 6am flight ppl are supposed to be there 2 hours before. I usually don't feel nauseated on planes but I did for this ride."

Pros: "We had lots of leg room unlike the Air Canada Rouge flight that we took from Toronto ON to Kelowna BC. Also very little table on the rouge flight."

Pros: "Food was okay"
Cons: "Rude people on board, crew didnt do anything about this."

Pros: "Flight crew was friendly. They were dealing with a lot of crabby people due to a 4 hour weather delay. They handled it, some better than others."
Cons: "I checked my bag. It got soaked. I am talking drenched like dumped in a lake and left there for the 4 hours we were delayed in Toronto. When we contacted air canada the luggage complaint rep told us to complete an online claim. We haven't heard a peep out of Air Canada in a week. Unacceptable Air Canada. You must would at least acknowledge that something was done wrong by a baggage crew even if they aren't on your payroll and on an airports."

Pros: "Boeing 767 is a great aircraft in every way!"
Cons: "A shame to connect in Toronto!"

Cons: "There was a delay in take off for more than an hour. The gate staff did not give any updates and one of them was particularly rude to a mother and her disabled teenage son. The son was becoming quite agitated because he did not understand what was going on and the gate staff person told the mother to keep him under control as if he wasn't there. It was poorly handled."

Cons: "Delayed flight from Toronto to washington"

Cons: "The food was the worst. Did not feel it was even edible. For an 11 hour international flight there were zero amenities. If you wanted to watch a movie, you had to pay $10 per person for an iPad. You could not even use your own & link to their wifi unless you are in their earned points program."

Pros: "Some crew members were nice."

Pros: "Boarding was pretty quick, efficient, on time"
Cons: "Seats had least legroom of any plane I can remember. I'm not that tall and my knees were in the seat pocket the whole 5 hr flight. Also, the seats could stand to be a lot cushier. I felt like I was sitting on a piece of cardboard after the first 2 hours."

Pros: "You got me home"
Cons: "I think I had the only seat on the plane with a broken audio port for my ear buds"

Cons: "Air Canada overbooked the flight, so even though we had purchased tickets well in advance, we were kicked off the flight and pushed back 7 hours or so, meaning we missed a planned layover in Istanbul and lost most of a day on our vacation. Additionally, after our flight schedule was changed, one of our checked bags was lost (left in Toronto instead of continuing on to Istanbul). I checked the bag on Tuesday, and it wasn't found and delivered until Friday, so I went three and a half days without any extra clothes or most of my toiletries. I know airlines (like all businesses) are only interested in money, and I know Air Canada isn't the only airline to do this, so I can't say I'm shocked. But it still boggles the mind how poorly customers can sometimes be treated. We all accept it as a cost of flying, but it's crazy to think that one can buy a ticket without buying a seat on the plane. It's like ordering at a restaurant and being told that, yes, you ordered the food, but you didn't order the dishes to serve the food on, so you're either going to have to wait or pay extra to get plates and utensils. It would be much more honest for the airline to say that your ticket purchases nothing but the *chance* to fly at the scheduled time. At least that would be straightforward."

Pros: "The flight has a early take off and early landing"

Pros: "Nothing"
Cons: "Checking in was horrible. Lady at the counter was not helpful at all. Although my main carrier for the international flight allowed 2 checked baggage free of charge, Air Canada only allowed one free baggage and 2nd baggage for $100 for the connection."

Cons: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"