DXB - JFK
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DXB — JFK
1 Oct — 8 Oct1
Return
1 adult
Economy
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Sat 1/10
Sat 8/10
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Good to know
Low season | March |
|---|---|
High season | August |
Cheapest flight | AED 1,190 |
Average price (return flight) | AED 3,427 |
Good deal (return flight) | AED 2,528 |
Good deal one-way | AED 2,059 |
Best time to beat the crowds (22% less expensive on average)
Most popular time to fly (33% more expensive on average)
Flight from Dubai Intl to New York John F Kennedy Intl
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When to book flights from Dubai to John F Kennedy Intl
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Top tips for finding a cheap flight out of Dubai
- Looking for a cheap flight? 25% of our users found flights on this route for AED 2,059 or less one-way and AED 2,528 or less round-trip.
- The cheapest flight from Dubai to New York John F Kennedy Airport was found, on average, 89 days before departure.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be July, August and September. The cheapest month to fly is March.
- Morning departure is around 22% more expensive than an evening flight, on average*.
FAQs for booking Dubai to New York John F Kennedy Airport flights
Top 4 airlines serving Dubai Intl to New York John F Kennedy Intl
Scores according to KAYAK customer reviews8.0
SWISSOverall score based on 9391 reviews
8.2Boarding
7.8Comfort
8.6Crew
7.7Entertainment
7.9Food
Airline reviews
Pros: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Pros: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Cons: "Need more leg room. Cramped for 8 hours is not a good thing"
Pros: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Cons: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."
Cons: "Food could be better"
Pros: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Cons: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."
Pros: "Everything"
Cons: "Nothing"
Cons: "Very hot on board"
Pros: "The movie"
Cons: "More space! The crew could have been nicer"
Cons: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Cons: "entertainment sound"
Pros: "Cabin crew were efficient"
Cons: "Open check in counters on time as scheduled. They were half hour late at least"
Pros: "Crew was attentive and overall I enjoyed the flight"
Cons: "Food could have been better"
Pros: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Cons: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."
Pros: "Responsive excellent crew."
Cons: "Long waits to get to the bathroom. Plane dated."
Pros: "The food and service."
Pros: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."
Pros: "Professional courteous staff"
Cons: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."
Pros: "Crew great service"
Cons: "Boarding was slow —delayed takeoff for nearly an hour"
Pros: "Entertainment"
Cons: "I would have liked a better selection of movies and TV series and games"
Pros: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Cons: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."
Pros: "Missed this flight because the first one was late"
Pros: "We did not get on any flight to NY!!!!"
Pros: "Not applicable"
Cons: "See above."
Pros: "Flight was fine"
Cons: "Check in at Nuremberg terrible"
Pros: "Excellent organization, food and entertainment. Impeccable service."
Pros: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"
Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."
Cons: "Bathroom not clean"
Pros: "The way of treatment"
Cons: "The landing was terrible"
Pros: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"
Pros: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Cons: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."
Pros: "The crew was amazing, also the service given since it was a long flight."
Pros: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Cons: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."
Pros: "Great complimentary chocolate."
Cons: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."
Pros: "Short flight.."
Cons: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"
Cons: "entertainment machine in my seat did not worked"
Pros: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."
Cons: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."
Pros: "Food and entertainment"
Cons: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
Pros: "crew was great"
Cons: "my entertainment controller did not work and my daughters head phone plug would only half work."
Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Pros: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Pros: "Comfort of the flight ,very friendly staff"
Cons: "Nothing"
Cons: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"
Pros: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Cons: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."
Pros: "Nothing distinguishes itself for better or worse than usual in coach."
Pros: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Pros: "The service , the hospitality and kindness"
Pros: "service personnel were excellent. Espresso is great."
Cons: "Business class main meal was disappointing."
Pros: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Cons: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"
Pros: "I really like the crew on Lufthansa"
Cons: "Our pre paid seats were lost in the "system" even though I had the receipt they couldn't do anything. and we were seated in a back row with offset tvs, the movie selection is lame and dated"
Pros: "It was cancelled and scheduled next day"
Pros: "Nice crew and comfortable seats."
Cons: "Not a fan of the sandwich provided."
Pros: "More spacious seating. Crew was happy, nice and seemed to care. Good entertainment choices."
Cons: "Food"
Pros: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Pros: "Everything"
Cons: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."
Pros: "Comfy flight and early arrival."
Cons: "Had to run to catch the connecting flight"
Pros: "everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms."
Cons: "my TV screen didn't work. Long 9.5hr trip without entertainment."
Pros: "Flight arrived early."
Cons: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"
Pros: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Cons: "Food could be a bit tastier ..."
Pros: "Attentive and friendly staff, great food and plenty of drinks!!!"
Pros: "Great crew and plane"
Cons: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Pros: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Cons: "nothing wrong"
Pros: "service, on time,efficient boarding, no hassles"
Pros: "Relaxed trip. We were well cared for. Again very good staff"
Pros: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Cons: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"
Cons: "See previous comment. Airline service needs to be vastly improved."
Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"
Pros: "All around service"
Cons: "That I had to get off of the plane."
Pros: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Cons: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"
Pros: "Excellent service and comfortable flight for a great price! The US carriers cannot compete with Lufthansa or any European airlines as a matter of fact."
Cons: "Touchscreen of the entertainment system was not very sensitive and had false readings. Annoying but not critical."
Pros: "Complementary Drinks. Beautiful Flight Attendants."
Cons: "Nothing"
Cons: "Tv didn't work most of time. Food was terrible."
Cons: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"
Pros: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Cons: "It was very good"
Pros: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Cons: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."
Pros: "Friendly staff, good food, free wine, comfy (as can be expected) seats AND AMAZING LANDING into Munich. OH! Good movie selection too!"
Cons: "N/A"
Pros: "Great crew very attentive."
Cons: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"
Pros: "The whole experience was GREAT!"
Cons: "Boarding was a little chaotic. Everyone kind of ran up."
Pros: "NOTHING"
Cons: "The plane left without us and we were still in the air. They shut down the airport in Frankfurt so we couldn't take off at our destination and when they allowed us to fly into Frankfurt, Lufthansa didn't wait and hundreds of people were stranded from different areas because of the closed airport to all flights. We waited 5 hours to rebook a destination back to the USA and traveling lasted 24hours. Right now I'm not sure if I'll be refunded my tickets for thedomestic airline flight. WE will NEVER want to fly out of Frankfurt and especially with Lufthansa. I have to say the people at the service counters were very nice and helpful but it took 5 hours to get serviced and were missed 2 possible connecting flights. Lufthansa was a good airline but that was 20 years ago. The airport is too big now has too many delays so I'll avoid it at all cost."
Cons: "The service provided by the crew was okay but their attitudes were horrible. It seems as though they did not want to work."
Pros: "The flight staff was excellent!"
Pros: "Great airplane seats in Prem. Economy."
Cons: "Information access to cancelled flights was horrible. Impossible to get assistance."
Pros: "Nothing"
Cons: "They cancelled my flight and I spent 7-8 hours on phone trying to resolve."
Pros: "Great leg room for economy class, polite and courteous staff"
Pros: "Almost everything, the flight crew was friendly and timely, the movie selection was great, the flight left on time and arrived early."
Cons: "The temperature near my seat was very uncomfortable, to the point where I was sweating for most of my ride. The passenger next to me, also complained to me as well."
Pros: "The seats were fairly comfortable"
Cons: "Service has really gone downhill the past year or two. Drink service was infrequent, and they ran out of food options; I was stuck with a kosher meal that tasted terrible."
Pros: "Pleasantly greeted"
Cons: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"
Pros: "The crew was very efficient and accommodating"
Cons: "Most of the announcements were hard to hear and understand"
Pros: "As I noted above, both LH crews worked well. They were very professional, spoke languages as needed, accommodated passengers' requests, served edible food (mostly) and were visible and available throughout. The long-distance Airbus plane was comfortable enough. I like the idea of putting all the bathrooms downstairs ... but ..."
Cons: "... putting all the bathrooms downstairs might create difficulties for handicapped passengers. I am not sure how this is handled; perhaps help is provided, or perhaps there is one bathroom at flight-level."
Cons: "My tv screen stopped responding 6 hours into the flight so that I could not watch it for the remaining 2.5 hours"
Cons: "The only suggestion I would have is that the entertainment options could be a bit more updated. The movie selection was not as good as I have experienced it on other flights (--- other airlines have a better 'new release' selection)."
Pros: "There was a particular flight attendant who went above and beyond to make our flight amazing!!"
Pros: "I liked food, entertainment on board, atmosphere, professional crew, arrival on time"
Pros: "The entertainment was great, service, comfort and food too."
Cons: "Choice of quality films could have been better."
Pros: "The crew was perfect - nice and very helpful. I like the restroom area on this plane much better than on other kinds of aircraft."
Cons: "I definitely didn't like how Lufthansa online booking assigns seats. Why are family members who booked their tickets as one order getting seats apart from each other even after online check-in and seat selection? We had a very bad experience with this."
Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"
Cons: "Gate agents could be more friendly."
All my luggage missing still have not received it
Food quality was okay but I asked for chicken & was told there is none left. One of the two crew assigned (Ray) was short on etiquette even when it seemed she should have several years experience.
Enjoyed it
my seat in the exit row was very cold. 20A
Flight was great but we were delayed because they didn’t have enough room for carry on luggage.
Flight was canceled , and it delayed my arrival at final destination by 24 hours !!
Incredible crew!
Clear attendant at the Logan airport was awful. Rude and inconsiderate to everyone. Let every clear customer in front of every priority United customer. Usually they switch off groups but we were waiting 30 minutes when we were third from the front because every clear customer was let in front of us.
Great and easy flight from Medford to SFO.
Not sure why we left 50 min late after together boarded the plane ….. we taxied around for 35 min ans SFO isn’t that big
Pros: "Efficient"
Cons: "Better service, more food options"
Cons: "Quick flight on time and no issues."
Pros: "Crew was good especially the young man. I paid an additional $78 for an aisle seat and to be away from the bathroom. They moved me two rows from the bathroom. All night the door opened and closed. Constantly people lined up and talking waiting to get in.No chance of sleeping .Man kicking my seat."
Cons: "More leg room. Wider seats, better food."
Pros: "Our tickets did not come with seat assignments. Some kind soul, (the nice young lady who checked us in at the airport perhaps?) assigned us two seats together near the front in economy plus. We really enjoyed those spacious, convenient seats! Also, the entertainment (movies) were free and recent."
Cons: "Honestly, nothing. This was one of our best flights home from Europe with United."
Pros: "Easy on and off"
Pros: "Nothing"
Cons: "They didnt take care of us.... aftee the airplane was delay for almost 4 hours, and told us that must of the people.were traveling.by car from sacramento to san francisco to take the other airplane didnt even gave us anothee option!!"
Pros: "I made it home alive"
Cons: "Well constancy gate changes in the airport to getting on a hot plane with no air going, then to waiting an hour for the plane to start because of the power cable (still with no air) crew didn’t give us any update from the very first one, all of a sudden we are moving, but only shortly because then we waited another 30 minutes to actually take off. Once in the air it took forever to get water, just pretzels for snacks and a horrible attitude by the staff. DO NOT DLY WITH THEM."
Cons: "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
Pros: "Customer service in Mexico City is horrible!"
Cons: "Better training for customer service!"
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Cons: "The crew was the worst ever!!! Very rude ladies who spent more time on their phones then serving the customers. They sucked"
Cons: "In attentive attendants. Limited movie options."
Pros: "Did not get into flight"
Cons: "Did not get into flight"
Pros: "Good cabin & flight crew; kept us informed."
Cons: "Ran late. Seats are time (I'm average weight & height). Windows couldn't have been lower or we'd have been looking at the gear."
Cons: "The food was aweful."
Pros: "All was very convenient for me"
Pros: "Arrived early"
Pros: "Flight left on time! No problem in OHare with transferring planes. Next flight also on time."
Pros: "Nothing I won't be flying united again!"
Cons: "The lady at the gate when boarding was not friendly and was not willing to help us get seats together. I was traveling with my mother, husband and two infant children. And it was like pulling teeth to get any information out of her. She did not even tell us we could board early to get situated on plane! I also called earlier that morning and spoke with a man on he phone at united who told me he put us all in the same row. That was a lie bc when we checked in at the gate to get our seats the lady said no one was sitting next to each other! That lady was rude and short tempered! Awful experience will never fly again!!"
Pros: "Seeing as we were flying with ANA instead of United, everything was excellent, especially the crew. The food was amazing."
Cons: "there was absolutely no notfication that we were flying with ANA! I understand the flight was booked with united and you guys are part of the star partnership thing or whatever but it made finding out where to check in very stressful and time consuming! Stop overbooking your flights!"
Pros: "Plane took off and landed in one piece on time - funny how we all accept that is all that matters"
Cons: "I am a connection in Chicago from A to C concourse- too far. I came to fly not walk. Then we loaded from the front to the back - crazy. Service was slow cos too few crew. Airlines completely "dis" their customers"
Cons: "Incredible long walk passengers should be told when you have such a distance to walk. Passport sign in is not very user friendly should be a better scanner and easier questions they are confusing"
Pros: "."
Cons: "Each flight we booked for our holidays had issues. 4 seperate flights and not one which we were please with. Late departures on syper hot planes, staff not present for boarding planes in time, complications with paperwork pertainig to the plane delaying flight/computer glitches. Not a good experience. We paid nearly tripple for our flights for the convenience of not having to drive to denver....we will never do that again"
Cons: "Flight was delayed to 4 hours now I'm rushing all over to get to my connecting flights"
Pros: "Plane was clean."
Cons: "My initial flight was cancelled, then they pushed everyone on to this flight which was then delayed more than 5 hours, then we sat on the tarmac for another hour, and since they crammed 2 flights of passengers on the plane they forced everyone to check their carry-on bags. The plane had 0 TVs or entertainment and the leg room was nonexistent. And on top of all of that, the customer service rep's at the gate were the least helpful people ever."
Pros: "New clean plane, nice staff,"
Cons: "The seats literally only reclined half an inch on a 2 1/2 hour flight at 1:15am..that's evil"
Pros: "Comfortable seats and lots of leg room. I was not crowded at all. It was so nice to not feel cramped and to have plenty of room around me. It was one of the most comfortable flights I have experienced in years!"
Cons: "Seats were uncomfortable and dug into my leg the entire flight causing a bruise."
Pros: "Can't really remember if I liked anything."
Cons: "Unfriendly crew. Flight delayed by more then 2 hours. We were moved from gate to gate 2-3 times. Totally disorganized."
Pros: "Crew was attentive. I liked the wifi option to watch movies"
Cons: "Didn't like that I paid to upgrade my seat for more legroom but another person saw the empty seat next to me moved into it without paying and crew did nothing about it. Also paid $50 extra for priority boarding and security but was informed by the airport staff in Aruba that it didn't apply for that airport. Seats are a little tight"
Cons: "I paid $59 to upgrade to a premium seat and it was terrible with my feet being in the aisle where the service cart rolled"
Pros: "Crew was very accommodating to the fact that I was flying with a large service animal. They even brought him his own dinner. They were excellent people."
Cons: "Received a message that the flight was delayed about an hour and a half before it was originally scheduled to take off. Fifteen minutes later received another message saying the flight was back on schedule. Ten minutes later received yet another message that the flight was delayed 2 hours. Having such late and inconsistent flight information really cut into my schedule, prevented me from spending more time with family, and caused me to sit unnecessarily in an airport where all shops/restaurants were closed so I couldn't even get dinner."
Pros: "I would like to have a movie for free"
Pros: "The plane was roomy and comfortable"
Pros: "Nothing"
Cons: "The emergency landing. The horrible customer service."
Pros: "It was night time. The passengers were tired sleepy. I loved it. I needed that."
Cons: "Well what I don't like has nothing to do with the company. Turbulence, that's like a bumpy road with no bottom. Jesus!!!"
Cons: "no food or entertainment."
Cons: "Why does it take 45 minutes to board a plane? Way too long."
Cons: "pay for TV shows."
Cons: "Thank to all staff"
Cons: "Food and service not good in flight"
Pros: "Food, crew"
Cons: "Seat comfortable"
Pros: "I was happy that they didn't lose my luggage like they did on the way to Dhaka."
Cons: "Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates."
Cons: "Food should provide every 5 hrs"
Pros: "Good food and service."
Cons: "nothing"
Pros: "Flight was delayed cabin crew was of no help Kuwait airport sucks only has two stores and they are expensive Arabs ogle at single women Spent 20 1/2 hours at Kuwait airport due to flight delays Will not fly with them again, pay $100 more and fly another airline I am sitting at jfk for another 10 hours because I missed my flight"
Cons: "Flight delay caused me to miss connecting flight and overall bad customer experience. Ground staff was rude did not want to make up for their delay - wanted to blame me. I was stranded for another 12 hrs"
Pros: "Arrived on time!"
Pros: "I arrived at my destination"
Cons: "The flight was an hour late."
Pros: "Comfortable flight"
Pros: "Nothing"
Cons: "Economy class seats are not comfortable. Cabln crows are not friendly I have"
Pros: "Served a meal instead of just peanuts. Great entertainment that you can start to watch as soon as you get in your seat."
Cons: "Boarding was a bit behind and they did not post or announce a delay. Passport control at the Airport was way too long and baggage claim never showed where my bag was supposed to drop. I found it eventually. An exit row did not seem to give you any more space like on US carriers."
Pros: "Friendliness of the crew"
Cons: "Delays and long security lines."
Cons: "The flight was delayed."
Pros: "By mistake i booked for a wong date (instead of September it was December) they changed the booking without charging me)"
Cons: "Nothing"
Pros: "Crew are friendly"
Cons: "Kuwait air lines are one of the most poor experience ever They never respect time at all Delay was for more than 2 hours because the were waiting for more passengers All my 4 flights are not took off on time"
Cons: "I had the worst experience at Kuwait airport. I traveled on 26 th of sept 2017 from Islamabad to Jfk.The way I was treated before boarding is something I never want to encounter in my life. I have to think twice now before traveling by Kuwait airways. Not only the ground is untrained they also seems very uneducated.. Preferences given to Kuwaities I thing that's why they are running the whole airline . Staff not sure how to run the body scanner discussing in front of me what to look for. Body patting three times still not sure what they looking for or how to do it. Talking and yelling staff blames you of carrying an American passport and getting benefit out of it by complaining the way you have been treated. You were treated much nicely and professionally at Shannon Airport. Worst Airport and worst ground staff to deal with."
Pros: "Good to go...."
Cons: "Rude crew No food No mango juice Only fish no other stuff my son don't eat fish he stay without food"
Pros: "Nothing"
Cons: "Missed our request for a veg meal. The flight landed with a delay of 3 hours missing our onward connections. I had to rent a car for my onward journey costing money, time, rest."
Pros: "Facilities on the hold wasn't that good"
Cons: "No reviews form me"
Cons: "business travelers have no special treatment in the airport nor in the boarding hall."
Cons: "The crew neglected passenger requests"
Pros: "There was nothing mentioned at the timeof booking the flight will land in shannon Ireland, it became a 2 stop flight instead of 1 stop flight.. My mother had to go through another round of security check in shannon. I will never book afain in kuwait airways..they are full of suprises.. Not the good ones.."
Cons: "We asked for Wheel chair.Kuwait did not provide facility on the Kuwait and Shannon airports.My mother had lot of difficulty at the Kuwait airport"
Pros: "Low price."
Cons: "Everything about it pretty much."
Pros: "The flight arrived 1 1/2 hours before the scheduled time."
Cons: "The stop in Shanon was useless & time consuming."
Cons: "food"
Pros: "NOTHING"
Cons: "The fact that they're still flying ancient 777 airplanes with no inflight entertainment. Pathetic experience. Zero value for money."
Pros: "Price"
Cons: "Very old airplane. Entertainment system won't work. Very long security line at Kuwait airport. Insufficient space at the boarding area. No restroom facility at the gate. Overall they need to upgrade the airplane and the Kuwait airport. Rich country with worst airport facility. Waste of time at the Shannon airport. And have to go through security again."
Cons: "The three hour layover in Shannon, Ireland was a bad experience. Especially traveling with an infant and it was really tough. I was under the impression that the flight was directly from Kuwait City to NYC. Never again in Kuwait Airways"
Pros: "The flight arrived in advance of time"
Cons: "Poor quality of food - The choice of Menu was bad(especially on flight from Kuwait to NYC). Also the food was dry. (Imagine eating dry rice and dal) Entertainment was not working - the TV was not working. It was a big factor for me and my family especially on such long flights."
Cons: "The Airplane from Kuwait city to New York was old. Should replace with new airplanes ."
Pros: "Nothing Specific"
Cons: "I Choose this flight despite the high fare to have direct Flight from Kuwait to JFK, but in last few days of travel they changed the flight with a stop in Shannon. And services in the Flight was also not so good. Better not choose this airline. Which has inconsistent Schedule and also the changes in Flight timing and Stops are not updated in the ticket that I downloaded directly from KU airways, which is major flaw."
Cons: "-unexpected/undisclosed stop over in Ireland for 3 hrs -6 hrs delayed -overhead compartments opening during take off -passengers started get off their seats at landing and crew unable to control them -didn't have record of request for vegetarian meal request (ran out) -entertainment system screen didn't work"
Pros: "Nothing"
Cons: "5.5 hour delay. Horrible in flight entertainment, screen smaller than my cell phone, not on-demand but running in a loop. Muffin for snack!"
Cons: "Not telling there passengers change of extra stop and giving milk to for little kids . Kuwait airline is so cheap."
Pros: "Absolutely nothing! The worst airlines I've ever traveled with."
Cons: "Everything!! Food was horrible, service was very bad. Tvs weren't working properly and the aircraft was very old."
Cons: "TV didn't work, seat wouldn't move back"
Pros: "Same as above"
Pros: "Same a sabove"
Cons: "Same as above."
Pros: "Cabin crew courtesy was good. Seat was comfortable. Special Vegetarian food was good."
Cons: "In the flight KU117-the Audio Video system did not function. Being a flight time of over 14 Hours the absence of entertainment was very disappointing. 2. In this 14 Hours flight only two meals were served. Not even coffee/tea, small brunch or snacks was served in between the meals. 3. We had to go to the pantry to get these minimum requirement, which creates unnecessary crowd in that location. We feel bad to go and beg these items"
Pros: "Food was really great. Bathrooms were cleaned frequently and supplies replenished.Flight was full but was clean."
Cons: "Entertainment was really old with few selection only. No wifi or chargers or plugs. Crew was good. Take off from Kuwait was delayed and reached late. No liquid soap or room or hand moisturizer provided in the bath rooms. Call bells were not at all answered even though the crew passed by few times.My neighbors head phone did not work even after changing the head set few times. Kids had very minimal entertainment"
Cons: "Horrible service and horrible derive with no blankets"
Pros: "Good & cheerful crew members"
Cons: "aircraft was old Seat recliner doesn't work, none of the buttons in the seat armrest were working TVs were not working on almost 90% of seat Food was terrible"
Pros: "NOTHING AT ALL! Actually juices were drinkable! And that's it."
Cons: "Everything was horrible, seats were way too old and gave away fault weird smell of them. Entertainment system didn't work for the whole flight not just me. Food was terrible! It looked stale, I stayed hungry entire flight. Only drank juices and water. Also there was no alcohol in flight. Or the airport it self! Which was not mentioned in the ticked before purchasing. I've been to many other flight such as quatar which has alcohol banned in their country but they serve to international customers and have bars and duty free in Doha. Seats once reclined back would not come to original position. They got stuck! Overall I will never fly Kuwait again! Horrible experience! I would give a. (-) rating if it was available."
Pros: "Nothing"
Cons: "Worst"
Pros: "I appreciate that they let me switch my seats after requesting probably 4 times."
Cons: "I have a long list of things. I wish I had never booked this flight. It was a 13 hrs flight and the size of monitor screen for entertainment was smaller than my mobile phone. And whats worse, It did not even work. Only 5% of all the monitors on the entire flight worked. So you are supposed to do absolutely nothing on a 13hr long journey. They dont serve you anything to eat except brunch and dinner at the beginning and end of flight respectively. When you ask for water or snacks the cabin crew asks you to come at the back and get it. The seats are super uncomfortable. Restrooms are at the end of the flight and does not have half of the things in it."
Cons: "No working entertainment system in a 14.5 hour long flight was horrible experience.Dirty bathrooms"
Pros: "Food was good, crew was efficient and flight was on time"
Cons: "Having to deplane at Heathrow and go through security check again to reboard the same plane to NY. Plane was an older A340 and none of the entertainment sets were working. Hard to keep the kids occupied on a 15 hour flight without any entertainment. We are never flying this airline again"
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Dubai - New York John F Kennedy Airport Flights
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Dubai (DXB)United Arab Emirates
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New York John F Kennedy Airport (JFK)United States
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