Find cheap flights from Dubai to New York John F Kennedy Airport

Cons: "Wearing a face vizor on top of the face mask is silly"

Pros: "no"
Cons: "respect"

Pros: "Crew was very helpful"

Pros: "like all the crews. nice attitude and friendly. very helpful to your needs."
Cons: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."

Pros: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"

Cons: "Food"

Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Pros: "Great food, great seats, everything was smooth overall"

Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."

Pros: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Cons: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"

Pros: "Everything was GREAT!"

Pros: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Cons: "The food and the wine selection did not impressed me. Qatar needs to make some changes."

Pros: "Crew was really amazing."
Cons: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."

Pros: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Cons: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Pros: "boarding process was efficent"
Cons: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"

Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"

Pros: "Qatae Airways is second to non as always"

Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."

Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Cons: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."

Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."

Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."

Pros: "Excellent service from the crew. Flight on time."

Cons: "Some crews are not accommodating."

Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."

Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"

Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Cons: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"

Pros: "The was very hospitalty"
Cons: "Every thing was amazing"

Pros: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Cons: "Boarding in Qatar was a bit disorganised."

Pros: "Very friendly online travel booking portal. I like it"

Pros: "view above"
Cons: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."

Pros: "Everything was good!"
Cons: "More movies, no wifi, better food"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Pros: "Wonderful services"
Cons: "Nothing bad to say"

Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."

Pros: "Flight attendants are helpful from Doha to New York."
Cons: "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."

Pros: "Amazing airline with excellent crew and ground staff ever willing to help!"

Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"

Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Pros: "Absolutely nothing!!!!!"
Cons: "Again, our flight was cancelled without notification!!!!!"

Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"

Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"

Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"

"They need a better system and a better communication system for the customer service. I almost missed my flight because of lack of system and to bring a new high tech system instead getting checked a 100 times."

"Had issue with passport and wouldn’t reschedule me so lost my flight and ticket"

Cons: "Staff at check in counter was rude."

Pros: "Landing and the crew"
Cons: "The food was very spicy( Chicken meal)"

Pros: "Great flight, on time, wonderful food and friendly flight attendants"
Cons: "Everything was perfect!"

Pros: "The crew was great. Easy checking in. Comfortable ride."
Cons: "Food selection."

Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"

Cons: "Avoid flight delays in the future and respect the flight schedule"

Pros: "Flight attendant Hazeem was great."
Cons: "The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office."

Pros: "Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices."
Cons: "Everything from communication to state of the airplane."

Cons: "My bag arriving when I did"

Cons: "Evrything!"

Pros: "Crew exceptionally nice"
Cons: "Tedious security before boarding. Cleanliness could be better."

Pros: "Entertainment choices, comfortable seats"

Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "Inspectors checking your personal hand bag with gloves on their hand getting into every pocket."

Pros: "Amazing exit row seat for free. Really nice crew."
Cons: "Bad headphones and small selection of movies to watch"

Pros: "Nothing"
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."

Cons: "I left some baggage on the plane and it has been impossible to reach Royal Jordanian in regards to getting it back. Every phone number leads to a different phone number."

Pros: "The plane was clean and food was provided in a timely manner. The bathrooms were well located and I did not have to wait to go. Movie selection was not as expansive as I had expected but was still enough to pass the time."
Cons: "The plane seemed to have a signal jammer so I could not send any messages before we pulled out of the gate. Our departing flight was delayed two hours, just sitting on the runway without the screens turned on to let us watch anything. The return flight was unpleasant because we were not able to sit together."

Pros: "Treatment"
Cons: "No"

Cons: "Informed by email at 9.30 the previous evening that flight was delayed for 3 hours. Delayed at airport for a further hour. There was no explanation or apology. This must have caused major problems for passengers with f;light connections and for the many who had to get up and go to work the next day."

Cons: "I missed my flight"

Pros: "N/A"
Cons: "Every terminal seemed normal except for the one that has flight to NY. Although we already went through This terminal we were baggage check/metal detectors, then everyone questioned about why we traveled, bag was hand checked, and we got two body pat downs one after another. Felt really unnecessary. Worst part this terminal is in a glass box so if you leave to use the restroom or get coffee, you gotta go through the process again. A real headache. Movie selection on flight is limited and the seating needs more leg room. I think this airline has the least amount of leg room."

Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."

Pros: "Nothing"
Cons: "The food the service and the flight"

Pros: "On time and very efficient"
Cons: "The food offering was poor"

Cons: "Worse Flight ever seen . they charge me $210 for my handbag when I'm stop in Jordan Air port for connection to fly to US right before the airplane door . they told me if I don't pay they will cancel my ticket ."

Pros: "Quick. Personal TVs. Cheaper side. Nice fellow passengers."
Cons: "Unprofessional crew made a little club house of the last rows of seats, moving passengers so they could make themselves beds. They were Not very helpful or responsive. Lost my luggage. Bad food."

Pros: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."

Pros: "Nothing. The flight got delayed by 6 hrs and not even an apology. Food was bad, ill treatment of passengers, and so on and so forth"
Cons: "Nothing. The flight got delayed by 6 hrs and not even an apology. Food was bad, ill treatment of passengers, and so on and so forth I would not recommend this so lone yo anyone"

Pros: "Modern air craft"
Cons: "Poor service Terrible food"

Pros: "Very New Airplane, very pleasant flight attendants , the food is great and we departure on time. Therefore, I have a amazing flight. Thank you Royal Jordanian"
Cons: "Everything was owesome"

Pros: "The aircraft, the service"
Cons: "I ordered kosher meals and they arrived frozen to a degree I could not eat it. The movies did not have any subtitle options, except Arabic. They should at least have English subtitles"

Pros: "Nothing."
Cons: "Terrible ground staff. Constant change in flight schedules. No support on codeshares. No on ground help for canceled flights. No ability to print all the boarding passes. terrible connection options. Will avoid flying them ever again if possible."

Pros: "Attentive crew, good entertainment choices, free headphones"
Cons: "We arrived with another Royal Jordan flight and went through transit but still had to go through the same security like all the other travelers which led to a total of five security checks for the two flights. Several procedures were done multiple times (swiping computers/cameras/children's toys.) Security personnel didn't explain differences in protocol to other flights/check-in procedures which led to high frustration, e.g., families were separated for individual screenings/pat downs without asking where our small child should go. There were no bathrooms or concessions in the last section where people were waiting right before boarding the flight."

Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"

Pros: "More food please"
Cons: "Nothing"

Pros: "Staff at checkin desk"
Cons: "Had to wait long to find eticket number for my daughter, as this wasn't on the system although this was a return journey."

Pros: "I like the selection of movies and the timing of the meals and snacks. A great crew did a nice job bringing around water, etc. They picked out a real nice seat for me on the way back home. Middle aisle and no one else in the row so I could move to the middle when the lady behind me kept on kicking the back of my seat. (-: Compared to other flights the RT price was reasonable and I could go direct from NYC into Amman."
Cons: "Speaking English only made it hard at boarding to know what was going on but when I went up, I still didn't know if it was my turn or not, the smiled and waved me on."

Pros: "Seats were very comfortable. Is a new Dreamliner from NYC to Amman."
Cons: "Could hardly hear movies on seatback entertainment system-tried both own and their headphones but finally gave up. Also, not a fan of the window shade that only dims-no real shade-light still comes in. Food is not good and drink choices are poor."

Cons: "Friendly service. Very hospitable. Would definitely fly them again."

Pros: "Seats were comfortable, staff was extremly friendly"
Cons: "Boarding the plane was very disorganized on return"

Cons: "Lack of curtousey of some crew members!"

Pros: "Crew were helpful most of the time."
Cons: "Seating was very poor. The five of our groups where seated in different location, despite booking together as a group."

Pros: "Everything was perfect! Food was great!"

Pros: "The trip at all is fantastic and all the employees and staff are so kind and generous. Good food and good hotel that was provided to me in Amman."

Pros: "Most of the attendants where very helpful."
Cons: "We were 5 family members scattered throughout the plane. The attendants tried very little to help us get seats close to each other."

Pros: "The price a"
Cons: "The crew was very rude. the boarding was done by new staff, they look like Saudis, he didn't know anything and took half an hour too make the boarding, there was a long queue behind us, and it was cleared by an Asian staff who was very fast. The guy spent time joking with friends and asking for every step before we become suddenly the last people in the queue to finish their boarding."

Cons: "The flight from Cairo was delayed so we were running late. The royal Jordanian staff seemed to not care at all. They did not notify the crew on the flight from Amman to nyc. They did not try to expedite our journey through the Amman airport or even walk us to the gate. We waited in multiple lines for royal Jordanian staff to "look at our papers." They were not even aware that the nyc flight was taking off. All this resulted in us missing the flight to nyc and being stuck in Amman for 24 hours. The royal Jordanian staff did not seem to care or take any responsibility for this. I will never fly royal Jordanian again. Nor will I ever recommend this airline to anyone I know."

Pros: "Nothing good about the flight, delayed us 12 hours and didn't even have the decency to tell us, we discovered our flights were changed without notice."
Cons: "Everything"

"No comment"

"British airways sucks"

"You should have said that I'm flying Americans airlines instead of British airways,it could save me a lot of nurves"

Cons: "Maybe not BA fault but immigration wait at jfk was 11/2 hours!"

Cons: "We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie."

Pros: "Easy and quick boarding."
Cons: "Seat space was tight"

Pros: "It was very comfortable."
Cons: "If my actual flight hadn’t gotten cancelled. Also my tv didn’t latch, so it rattled a lot and when the people talked on the speaker, if you were plugged in, im pretty sure it would cause hearing damage...."

Pros: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Cons: "5 stars all around"

Pros: "Amazing crew , very accommodating , and friendly , professional, excellent!"
Cons: "Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board."

Cons: "The food needs some improvement!"

Pros: "Love that meals are part of the flight. Excellent meals, great service."
Cons: "Boarding announcements hard to hear in gate area at Gatwick."

Pros: "i liked crew's attitudes."
Cons: "n/a"

Cons: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"

Pros: "Crew was attentive to all passengers."
Cons: "None"

Pros: "Ability to prclear customs, that’s about it........."
Cons: "Going from Air Lingus to American Airlines - they were unable to coordinate our checked baggage. The AA gate agent had no idea what to do. Unsurprisingly, when we landed our bags did not. We are still waiting to see where they are and if we get them back. It seemed that even though we asked and were reassured several times, the team at AA was unable to deal with the luggage transfer"

Pros: "Direct flight and excellent service from attendants"
Cons: "Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind."

Pros: "Customer service was helpful as they could possibly be.. once you are able to contact them."
Cons: "It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open."

Pros: "Food was great, staff was so sweet and patient"
Cons: "Never on time, always late, always either missing my connections or running throug the airport"

Pros: "This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?"
Cons: "The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good."

Cons: "Couple of flight attendants had a terrible attitude."

Pros: "The steward was nice."
Cons: "I had to run to the gate during my connection in London. The plane had landed late. British airlines left my suitcase and didnt tell me until i arrived in NY"

Pros: "Flight wasn’t full so it was great to be able to stretch out!"
Cons: "One older cabin female attendant was quite arrogant - otherwise all good!"

Pros: "That we made it to New York"
Cons: "Being selected for extra security because I am American was upsetting. Worst turbulence I ever experienced the pilot didn’t even try to avoid it. Finally landed stuck on the ground in the plane 50 minutes before we got to the gate. Plane landed at 420pm and I didn’t get my bag until almost 7 pm. This caused me to have to throw my suitcase away because I couldn’t make it to my connecting flight in time. Worst travel experience ever"

Pros: "Overall flight experience was average. Crew was friendly."
Cons: "American Airlines always use those old Boeings for flights between Paris and the US. They look so old inside. No modern entertainment. They still have those small screens on the ceiling. No individual entertainment stations. And seats are not comfortable."

Cons: "3 hour delay in flight...they kept us on the plane forever"

Pros: "Not much to say about this. Really the experience was not so good and I think the only good thing to say is that their planes still work."
Cons: "First they they over sold the flight and as we had our previous flight delayed they didn't allow us to cross the gates as they said we couldn't make it on time rather than telling us the truth. The staff didn't do anything to help us to catch the flight and insisted in putting us on the next flight. Thankfully I noticed that the flight was delayed and I crossed the gates despite that the staff didn't want us to do it. Once in the plane, the flight entertainment was poor, didn't work and staff said it was too busy to help us out in putting our stuff on the overhead compartment or even giving us the beer we wanted despite having our choice In front of us."

Cons: "Heathrow is now so large that a layover of a bit over an hour is not sufficient to get comfortably from one gate area to another."

Cons: "The British airline flight was operated by american airline and someone who handled her bag stole everything. We purchased prior to the flight. 2 pairs of sneakers a gift spoon for our grandson and other items not mentioned. Then they put her bag on another flight which made her wait for 1.5 hours in Madrid for her bag. Your handlers ruined our trip.How can you allow thieves to do this especially with TSA supposedly there monitoring it? I want a claim form sent to me ASAP so I can recover my goods. A notice was not placed inside, stating it was checked."

Pros: "Being kept informed all the way from Gatwick to JFK Being able to depart and arrive on time Having very pleasant and attentive crew."
Cons: "Liked everything."

Pros: "Crew; very personable, answered questions, connection info."
Cons: "it was chilly and and no in-seat screens."

Cons: "The time it takes for a full 777 aircraft to empty is excessive. Airlines must think outside the box and view the experience from the customers' perspective to create two or more points of exit."

Pros: "The flight attendants were helpful and attentive ."

Pros: "Flight was on time"
Cons: "Was a very unpleasant experience at the BA executive club lounge."

Pros: "flight attendants were pleasant"
Cons: "Fare didn't include one piece of luggage - which I thought it did. And I was in the back row. Not my favorite. Had I known that was the case- I could have flown a discount carrier for a cheaper fare."

Pros: "The food out of London was excellent, as was the overall service."
Cons: "The flight was oversold and so I lost my seat, and had to wait on standby before I was given a seat, even though I had an assigned seat when I booked my ticket. Very bad!"

Pros: "There really wasn't much to like for yet another terrible BS flight situation."
Cons: "Late boarding. Taxied out. Held is on runway for 2 hrs and taxied back in. Made us wait in terminal for 3 hours before boarding a seprrste plane. Arrived in nyc 130am instead of 8pm. No apologies from ba. As usual."

Pros: "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. She was wonderful."
Cons: "Their delayed flight from Milan to London caused us to miss our flight from London to NY, and thus our flight from NY to Denver, which was standby. When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that."

Pros: "Everything on time. Crew had a smile."
Cons: "USB charger was not working in seat 34f."

Pros: "That I was in shape to run from one terminal to another to catch the flight"
Cons: "The transfer flight was a disaster - see above. We dragged a car seat to the plane and dropped it off before we boarded. Upon landing, there was no car seat to be found. We were told to go to baggage as it would be there. We waited for over an hour for it to come through and it never did. Again no ground staff available to assist. Airport security advised to go BA office. They located the car seat in London. It never made the flight?! We arrived Wed and the car seat wasn't delivered until Friday. Again, no contact from anyone. I received a call from the courier when I was out. Overall, atrocious customer service from BA"

Cons: "The boarding could be more organized. In New York they boarded the first class ok but the others they just told everyone to come up. W it was not done row by row. The breakfast coming back was horrible. Other than that great."

Pros: "It is great that they give every person a blanket and pillow on boarding. Flight was nice and dark. The flanges that pull down on either side of the headrest to lean your head into are genius."
Cons: "Flight was late and announcements were not understandable over the PA. While I understand that seats are made for the "average passenger" and at 5'2" I am on the very low end of that, seat was very uncomfortable with a metal bar higher than the seat cushion poking forward where the cushion met the seatback. The temperature was extremely variable and when my seat mates who did not speak English very well tried to flag a flight attendant down to get an extra blanket, the flight attendants actively ignored them, so I hit my assistance button and my light went on, then after some time it went off again without our being helped so I hit it again about 10 minutes later and my light went on again but was again ignored. Then the attendants started selling things from the flight magazine and looked the other way as they went by my hopeful beacon. When they finally did get to me, I got a curt "I'll see if there is anything I can do" and she went off, returning 5 minutes later with one blanket when there were two people. Later on I saw her give blankets to others, and I found that strange."

Cons: "The seats are so close together the seats are actually painful. I'm 6 ft tall and my boyfriend is 6 3". A very short lady in front of us leaned all the way back and caused such major discomfort my boyfriend had to push her forward. She then complained even tho she visibly had a lot of space. We requested an upgrade from gate crew and flight crew upon boarding but were told the flight was full even though multiple seats were available. Will not fly British Airways again."

Pros: "Flight attendants were great; very attentive to passengers' needs."
Cons: "Passengers were hanging out by exit door with no regard to rules and were not giving any warnings-this made other passengers anxious. My seat was broken so I could not recline when the passenger in front of me fully reclined. Very unfortunate!"

Pros: "Flight was great really. I appreciated that a vegetarian option was standard since I could not choose a meal - especially since i got on flight through standby. All BA personnel on ground and on plane super nice."
Cons: "Only thing was that I was in a front row and that I could not finish my movie - worse problems to have."

Pros: "The service was excellent. Really liked the economy plus section and the little perks made a big difference."
Cons: "The steak was overcooked. The baggage return added an hour to my trip home (I know this is likely a JFK problem) They are still handing out landing cards and asking you to fill them out at JFK for US passports--stop!"

Pros: "Services in flight was great"
Cons: "My suit case was broken I noticed when in got home what can I do about it"

Pros: "great selection of in flight entertainment."
Cons: "At JFK there was a long wait for the luggage, which ended up not being delivered to the carousel, after we had waited for almost 2 hours. Granted, there was some snow and some technical issue since the fire alarm system was flashing the whole time, but still, there were only two announcements made during that time, and the second one to let us know that we'd have to arrange for delivery of our luggage on the website. By that time, it was past 11;30pm and everyone was dead tired, when the flight had been supposed to land at 7:25pm. I think the blame is to be laid on the JFK installations. Everywhere I travel in Europe, airports are in brand new condition, and not only departure areas like in the US. No wonder baggage delivery was a mess after just a little snow/"

Pros: "the staff are always nice on ba"
Cons: "the entertainment system was terrible. the plane hadnt been updated since the 80s. the flight was late. waited over an hr for luggage."

Cons: "Most of the crew was very friendly. However, the one crew member in our side (a man) was very rude. I'd give his service the lowest rating possible!"

Pros: "I tried the World Traveler plus cabin and was very pleasantly surprised by the general increase in space and quality of service for a relatively small extra amount of money. WTP, on first experience, seems to be a very good compromise for those looking for more comfort than "cattle class" without paying the huge price increase to fly in Business Class"
Cons: "Nothing, really."

Pros: "Very friendly crew"

Cons: "Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money"

Pros: "Good"
Cons: "Nice"

Cons: "Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby..."

Cons: "Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row."

Cons: "They let you on in Tel Aviv with liberal hand baggage rules, no weighing no measuring. When you are ready to board the Kiev New York leg. They suddenly start enforcing strictly narrow weight and measurement rules. And anyone who is as much as a quarter pound overweight is asked to pay $100 extra."

Cons: "Never on time"

Pros: "no comments"
Cons: "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"

Cons: "Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting"

Pros: "I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular."
Cons: "I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both."

Cons: "Nine hours delay! This airline is terrible !!! Twenty min. delay to Kiev and nine! hours delay back, old uncomfortable airplane (Boeing767), old unsafe seats without screen and charging plugs. Food was cold and not tasty. Their web site says “…favorite dishes from the unique menu from the chef!” Really? Cold pasta with tomato sauce!"

Pros: "Crew was nice"
Cons: "Cramped seats. No elbow or leg room. No entertainment. Food was low quality for a long trip like this. We left 1 hour late, no explanation given. They charged me for not printing my boarding pass. When I tried to check in online my e-ticket could not be found, I explained that to them but didn’t care and got charged anyway. We got bumped to a later flight which made me lose my connection at JFK."

Pros: "Great professional and polite crew."
Cons: "The flight was delayed 7 hours, and it seems to be norm, as I experienced it more than once. Old plane, having issues with A/C."

Cons: "The flight was delayed for almost 8 hours. I did not get any notification in advance, and no explanation of why it was delayed. I spent 8 hours at the airport. When I got to New York, it was 10 pm, I missed my connecting flight, and I had to spend all night at the airport because the next available flight was only in the morning."

Pros: "Nothing at all, even if you pay me I won’t go with the same airline"
Cons: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."

Cons: "The fact that they only take cash for any flight adjustment and they don t let you know in advance that it s cash only. So you miss your flight and you can t even fly back."

Cons: "Very old aircraft. No personal TV, only big screen for everybody. My seat was broken, nobody changed it. Food is very poor. 10 hours flight was a nightmare. The worst service"

Pros: "Crew was fantastic - very accommodating"
Cons: "The seats did not recline as well - so for such a long flight, your legs are still dangling down-making it uncomfortable. Looking forward to trying business class on Ukraine Air's new 777"

Pros: "nothing"
Cons: "3.5 hour flight from Kiev to Tel Aviv - no food/drinks at all! There is no entertainment systems! Planes are 100 years old Shoulder/leg room is the smallest Prices for this company should be 30-40% cheaper to cover all inconveniences"

Pros: "It's a point A to point B airline. There are no amenities but they do offer accepting 2 checked in bags."
Cons: "Outdated interiors. No space. On a 6hr flight, they offered food and snacks at a price. There was no entertainment. Then, my continuing flight which was 10hrs long, they finally fed us. Offered us food and snacks but still no entertainment. I really didn't like what they had to offer."

Pros: "Nothing. You had to purchase soda for$4usd. The bathroom's were old and broken down. There are no TV's per seat just the old ones every 6 seats or so on the ceiling. Where were 3 movies shown in 10.5 hr flight. Horrible food and experience."

Pros: "Sexy flight attendants"
Cons: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."

Cons: "Old plane ,"

Pros: "nonstop flight"
Cons: "old airplane, no entertainment at all, no ice, no even enough water for drink."

Pros: "Price"
Cons: "The flight was overall horrible - crew was not accommodating and plane was extremely uncomfortable. The crew called for an emergency landing in middle of the flight for a medical emergency and no one had an actual emergency and it took over 2 hours to get back in the air. No crew memebwr gave any info about what was going on and we were stuck in our seats the entire time. Would not recommend this airline to anyone."

Cons: "The food and the screen"

Pros: "The plane was clean and the crew was v competent. We landed safely."
Cons: "The plane is an older model, nowhere to charge a phone. They showed movies on screens over the middle seats. When we took off it was so choppy I thought we were going to crash or have to turn around. Landing was also rough and left me nauseated for the first time in years. We took off late and landed late."

Pros: "I liked that crew was friendly. And thats it."
Cons: "No comfort Delayed boarding. Repeated security check. Guys hardly do their jobs. Movies are old with Chinese translation not English. Even if the flight is to NY. Will use them only if absolutely NO other flights."

Pros: "Business class service, airline lounge was nice, flight included pillow and blanket with some personal items (ear plugs, eye mask, etc). Smooth flight. My best experience with this airline to date."
Cons: "No toilet paper in business class bathroom during flight, only got 2 cups of water during 5 hr flight. Food choices for 4am meal not appropriate. Some passengers ordered hot salmon, this made me nauseous during flight. My meal included a fruit dish, slice of tomato, 2 slices of deli beef roast, bun, butter, jam, and coffee pudding dessert and 10 minutes into meal received hot cheese sweet cake with syrup. The combination of food was not appealing."

Pros: "I like the crew"
Cons: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"

Pros: "Got me from point A to B"
Cons: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."

Pros: "Getting off the plane"
Cons: "Everything. This plane was most likely the same plane the Wright brothers flew upon their first flight. I am 5'4" and 104 pounds and I had a hard time fitting in the seats. Most domestic flight planes that I've flown are MUCH better than this; no TV, no legroom, and you had to buy drinks. The food looked like diarrhea and my grapes had mold on them. Also, the flight attendants were so rude to guests. I will NEVER fly this airline again."

Pros: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Cons: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"

Pros: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Cons: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."

Pros: "I got a great price so I wasn't expecting much. However, the service was exceptional. Plus, we were served two meals."
Cons: "There was only one large screen for movies on a 10-hour flight. Would've been nice to have individual screens, but it wasn't terrible."

Pros: "First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline."
Cons: "Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late."

Pros: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Cons: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."

Pros: "I enjoyed my time in Ukraine before the nightmare of UIA began"
Cons: "The flight was delayed for 4 hours for "technical reasons." I didn't get any email alert to warn me about the delay so I arrived at the airport and had to wait for 6 hours there. When we arrived on the runway at our destination we had to sit waiting for 40 minutes. The plane's seats are excruciatingly narrow, there are no personal entertainment consoles, and the food is similar to that found in a Soviet cafeteria. Communication with passengers was disorganized and ineffective."

Cons: "no personal TV's on a 10 hour flight... thats absolutely ridiculous no WIFI on a 10 hour flight... again.. AWFUL! Why would I ever take this airline ever again? Worst 10 hour flight I've ever had. All of the other airlines (your competitors) have everything. You need to up your game"

Pros: "not a full flight. flexibility"
Cons: "all good"

Pros: "I got to my destination in one piece"
Cons: "The boarding process was insane Paid for business, didn't get business accommodations They lost my luggage They were delayed The outlets on the plane didn't work There was basically no entertainment I ordered a specific meal based on dietary needs and they didn't have it They let babies sit in business class They don't have a normal process for lost luggage"

Pros: "Nothing everything bad, checkin girl fighting with the customers, boarding staff very bad"

Pros: "The price was cheap but you paid for it in other ways!"
Cons: "I have never been experienced such terrible customer service in my life. Flew RT from NYC to Dubai. Flight from Kiev to NYC was delayed. The customer service rep who was the transfer agent when we arrived in Kiev from Dubai was so rude and dismissive. She could not tell us what time we were now going to arrive in NYC. I contacted the airline 2 months before our departure & asked for a window & a middle seat together. I received an email confirmation with the assigned seats I requested. However, the agent handed me tickets with two separate middle seats! I advised her that i had already reserved seats together months ago & she told me too bad, they can change our seats if they wanted to! I was completely shocked that they gave our seats away & at how rudely she treated us. We also tried to ask another agent at the gate what time we would now be landing in NYC (because we were clearly going to miss our connecting flight and needed to make arrangements) He was even more rude to us than the first agent! He said "how am I supposed to know that" then he said he couldn't help us and he needed us to move out of the line. When we asked if he could possibly look it up on his computer he completely ignored us & started talking to the person in line behind us. I was shocked at how bad we were treated & how little the agents knew. We finally found an information desk and one woman told us the flight time was 3 hours. When we told her that it took us over 9 hours to get to Kiev the week before, she then said it was an 8 hour flight. Needless to say it was actually a 10 hour flight. We were told that the reason the flight was delayed almost 4 hours was because the plane would not be getting to the airport until the new scheduled departure time due to delays in another city. Well we witnessed the plane in the gate more than 2 hours before we loaded. It was there the entire time, so that was obviously a lie. The seats were tiny and cramped and they do not have individual TVs. So uncomfortable for 10 hours! Since we missed our connecting flight in NYC, there were no more flights leaving that day so we had to stay the night and fly stand-by the next morning. All the flights were full due to it being the holidays so it took us over 45 hours to get home. Thank god that we were flying on Southwest Airlines from NYC to ABQ. They were so helpful and made sure to get us on whatever flight they could to get us home. Thankfully they had great customer service and were at least able to make the end of our journey a little bit better. I will tell everyone I know to NEVER fly with Ukraine Int. Airlines, no matter how cheap the ticket is. Spend a little more money on go on a reputable airline that will at a minimum have basic customer service. The boarding was a disaster as they kicked everyone out of the holding area and then made us all reenter after they checked us all off a list. We then stood in another line to board. We left even later than the new scheduled time."

Pros: "At least we had space since this flight was not full. The seats are tiny and cramped so the extra space of an empty seat was needed."
Cons: "Small, uncomfortable seats and poor customer service with this Airline overall."

Pros: "Nothing"
Cons: "Service, seats too small, very tight"

Pros: "Crew is great with the tools or lack of them that they are provided with."
Cons: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."

Pros: "It was completely great and the price was awesome!!"

Cons: "My Flight was delayed almost 10 hours without any explanation or assistance. After a few hours i was offered a meal that looked even less appealing than the in-flight meals offered. I spent my day sleeping on an airport bench and trying to replan my business activities that were delayed due to this flight. Will not use this travel agency or airline again."

Pros: "Stewardess were polite and kind"
Cons: "Cabin far too hot. Plane was old and showing its age."

Cons: "The flight was interminably long with so many crying children who would shriek at 3 minute intervals. The person sitting next to me was so large that I could not put the armrest down in the middle and he had the entirety of his leg pressed against mine for the duration of the flight. The food was horrible and gave me stomach problems. The airplane was old and seemed rickety. The in-flight service were 3 movies put on sequentially over a tiny central monitor which were subbed in Chinese."