SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
Very concerned with guest comforts going out of their way to accommodate special dietary needs when the guests hadn’t pre-ordered.
Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
Food was just okay, need to improve for other menu variations
Food from Surabaya was below average but from Singapore is much better
Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.
We flew business class. It was excellent. For a 6’4” individual, the seats were slightly uncomfortable for sleeping. But this is only comparison to other business class seats. Otherwise, the crew was incredibly attentive, And the service was impeccable.
My experience with Scoot is very good. Will have no issue flying with Scoot again.
Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience
The flight was close to on time. My suitcase was not loaded in Bangkok and was delivered 24 hours later.
It was very exlent flight and thanks a lot kayak
As always Emirates is always dependent on the crew you get on the day and today was a good one. Everyone knew what they were doing and gracefully without hesitation . Great conversation all round even about the food and wine.
Very bad service and food variety will never come back again
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
We purchased extra legroom seats for both legs of flight through budget air. Seats were not honored by emirates. Had to spend frustrating hour to get seats we paid for on first leg to Dubai. Second leg to Jakarta were denied and had to sit in middle seat. Had to spend hour on phone yesterday to try to get refund. We’re told needed to send copies of boarding passes of which already threw away first leg boarding pass. Very very frustrating. This happened as well one year ago with emirates.
Ok Check in and boarding was horrible - every time 15 minutes delayed which was done 6/7 times Bags were delayed by 2 hours at Bali airport
Very god service with smile. Aircraft a bit old, TV doesn’t work, luckily we can use our mobile to connect to their TV.
Very pleased. Very professional and organized. Very clean aircraft. Efficient boarding and even a snack.
Would not fly again. Everything is sub par. Honestly not worth the price we paid. Would have rather flown Jetstar and saved the money.
Entertainment was poor at best. Very old movies and tv show and not really good ones .
It’s been a while and I saw lot of improvement. Flight was on time, friendly air crew, good food and comfy leg room.
For ground ticketing crew to honor the seat I’ve chosen instead of separating me from my family WITHOUT INFORMING me!
Good, ontime performance...hard products is somewhat out of date
Food quality can be improved for the price of the ticket.
On air services are excellent. The Garuda Lounge at Terminal 3 Soekarno-Hatta International Airport need to have special management attention in cleanliness and the service quality.
I hopefully cancelled this flight and will get a refund. I am disappointed that you did not stop alerts about this flight and seem to think we went on it. It doesn't seem like your company communicates well internally. Also from my end, I hope you have some clout to resolve things. That has to be part of the package you offer. Thank You, William Ashley
We were taking the flight MU 8649 from Shanghai to Osaka and the original boarding gate was 20 and we didn’t receive any notification or broadcast about gate changes, and by the time we missed the original boarding time we check thr electric board and realized the gate was changed to 208 Also the flight was delayed by almost an hour and the crew member didn’t provide any explanation, after we finally boarded the aircraft was very hot, the crew member told me the air conditioning was not working and tried to calm passages down by offering iced water, all of us sat in the aircraft for another 40 mins before it finally took off
Poor seats. Not helpful crew. The food was awful.overall very very bad experience. Traveled with the family of 5
Overall I had good experience with China Southern airline. Nothing to claim. I hoped they could improve the meal quality that is.
The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.
Not good - chair back could not move back for premium economy. Not worth the price
We were diverted to Chengdu, because of bad weather and finally made it to Chong King about 7 hours later
Flight canceled, but they didn't notify me. They arranged a nearby hotel and 4 meals for me to stay for 24 hours before I could board.
Wuhan - Dubai. Old plane: 1. Only USB charger. No power outlet to plug in.. 2. Super narrow seat layout 3. Toilet cover consistently fell down and hit my back when sitting on it.. :( 4. Entertainment system touch screen not sensitive, and need to press hard or use finger tips to hit. Crew were very nice and accommodating though.
No good but was short flight. Both of our China Southern flights were on time. No surprises.
The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.
I need an upgrade to business class but they ask for bidding. Never mind...
Long wait transit service wasn’t good also I couldn’t check in online never happened me before other websites
I had the worst experience I’ve ever had with any type of airline,they destroyed my baby’s baby stroller,that cost more than 2000$,the seats in a 13 hour flight was broken,so I definitely not recommend that airline for other people
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
The intettainme is old stuff and difficult to get by WiFi and the chair is not comfortable at all although the staff were excellent but beyond their limited
J’ai mon carte de fidélité Sky team gold À Dubaï je me sui présenté avec mon carte je sui rentré dans le louange Maintenant arrivé à Riyadh on m’a refusé que je rentre que parce que c’est la carte de Air France Et pourtant il y’a le partenariat bon brefs Tout ça c’est du racisme parce que je suis un africain
Good variety could have been better; crew not as friendly
Since it leaves at 2:00am you sleep through most of it.
My baggage was not with the same flight I travelled
There was not enough meals to serve in business class. The crew was busy and not very accommodating. They talked to each other more than attending to the passengers needs. Not professional at all and not properly supervised at all.
