Over - amazing. The aircraft is somewhat old on this route.
Everything was great but the food portions and quality was awful
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
I would never have been able to make the transfer in time without asking for a wheelchair
Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Comfort poor, little leg room, cabin temperature too hot. No free entertainment. No complementary drinks. Overal experience poor and would not travel with them again.
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
I appreciate that KLM was proactive in informing me of the 2 hour delay which enabled me to replan my travel. It was a bit stressful not knowing whether my connection from Montreal to Ottawa was happening. But the ground and air crew did a good job at comforting and assuring me.
Cabin crew professional, polite and friendly, boarding was seemless, but come on KLM surely you can do better than a pack of cheesy biscuits as an inflight snack
Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!
Legroom not all it could be, especially when the seat in front is reclined. Otherwise it was good, food and beverage were nice.
You should not have to pay for WiFi in business class
This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any
I flew premium economy and this was a good option. Although the seats didn’t recline much, I was able to get some sleep with my head propped against the window. The food was good and the entertainment was wonderful The staff were very attentive and professional
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Good flight with KLM, friendly staff. Food was good, had much worse on other airlines. Selection of drinks also good enough for us. Entertainment was also good. The economy seats are ok and that’s it. For a 12 hour flight I think a little more comfort in the economy seats in pitch and softness would be highly appreciated by the customers and can makte the difference.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
Don't be afraid if you board an Oman Air Airbus A330 - it will take you to Colombo and not Muskat. The Aircraft is leased by Qatar Airways ;-)
The flight was great. From the first to the last step, the staff was very helpful and understanding. I also always enjoy Turkish Airlines food because it’s flavorful, fresh (like salads and very delicious bread ) and has special things like olives, dates… I loved that bean salad and apricot pie. I also enjoyed the movies. Thank you!
Unbelievable food and service! Chefs are amazing onboard. WiFi spotty
Turkish Airlines overbooked the flight and they did not allow me to board the flight even though I had the proper boarding pass and was at the gate on time. Simply unacceptable.
I felt the AVM was bad. They could have done better and felt the route was much long theb expected otherwise it was good experience.
A fairly standard 2/2 configuration. Boeing 787-9 is modern but the amenities chosen by Turkish for their seats are slightly limited - no in-seat charging, for example. Otherwise, a good flight.
One of the worst check in process at the DIA as well as the boarding counter Changed seat at the last minute and assigned middle seat while I paid for window seat. Requested many times but to no avail . horrible customer service and very poor process Requesting refund for seat that was changed last minute
The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times
Very old plane on the Istanbul to Bangkok flight, had an emergency exit isle row, no where to put anything, on a plus point loads of leg room. Food was the best I have had in 39 years of flying.
Absolutely horrible experience. It's an overnight flight for over 5 hours and business class does not have beds!!!!! I had a slightly bigger than economy class seat that was broken and not even reclining correctly. I should get a refund for this flight as they changed the aircraft to a small one and that is not what I paid the business class price for!
My flight has been changed twice so far. Disappointed with Turkish!
We ordered kids meals - which were not kid friendly at all! (the breakfast that is - scrambled eggs on a bed of spinach and asparagus?)
Uncomfortable seats. Crazy seat assignments separating families when they could easily have put them together. Good communication from pilot about arrival time after delay in departure. Toilet ran out of water in sink. Snack box poor for flight of this length.
The bed in Club class was not very comfortable, everything else was good.
Cancelled flight minutes before boarding. Rescheduled flight was two days later
The flight attendants were EXTREMELY personable and appreciated the service, lights going off after dinner (probably the norm, but I haven’t flown evening overnight flights in a while). Thank you!
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
I have noticed that the airlines, including this flight, pretend there is going to be turbulence, announce such, and say they can’t do beverage service. There is no turbulence and the seat belt light goes off 10 minutes before they ask for tray tables up and seat belts back on. They are just trying to spend less money and it’s quite transparent
Business class seats were very dated on my plane. Very little storage, charging ports were not easily accessible, tv screen kept flopping away. Vegetarian food was disappointing: hardly any protein and severely under-seasoned. Crew was lovely.
The food was ok, but not great. They delayed boarding in Portland and did not enforce group boarding. But the crew was excellent, went above and beyond.
The food was pathetic. There wasn't much leg room and recline space for such a long flight. No tea/ coffee for a 2-3 hour connecting flight without purchasing! Really!?
