Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
They charge me for luggage which is was included on the ticket
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
Sky priority means you get to use the KLM business Lounge.
We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
My baggage did not arrived with me. Took 3 days to get it after so may calls and follow up
The FA told me that the dinner was vegetable curry which turned out to be vegetarian (tofu) which I don’t care for but that was the only disappointing part of my trip.
They sell 1h /1h30min connection ticket that are impossible to make
Connecting British Airways flight was 29 hours delayed so I never made it on this plane
Economy seating has been dumbed diwn so far that it is uncomfortable for an average adult. Too small, too cramped, no room to move, and hard as a rock.
My ticket was cancelled unannounced and I was left stranded in the air port
Everything was fine except my screen wasn’t working and I was unable to watch any movies or TV. Staff tried 3 times to reboot it, without success.
Not as bad as from Newark to London ,but that doesn’t mean I will book with them again
Dubai (DXB)United Arab Emirates
Santiago (SCL)Chile