I missed my connection in Istanbul and got delayed until the next day. Because I’m a US citizen they couldn’t offer me a hotel room because US citizens can’t get visas there.
Pilot needs to learn how to land
Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!
They have canceled my flight even though I have booked it long time ago. They climed its because they have overbooked the flight. Crew was rude and short tempered, didn't understand the urgency of having to go to that flight
A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!
Hot food not great
Lots of terberlance but good flight
The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies.
Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage...
The flight attendants’ hospitality and meal service.
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