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The sheets were clean, there was no noise from the room next door, the shower worked nicely, and there was free coffee and tea. 1. My room was at the end of the hall, so there was a constant slamming of the door that the housekeeping staff used. 2. While there appeared to be soundproofing between rooms, there were gaps around the door frame and all of the noise in the hallway came in, as did the light; the feeling of privacy was diminished. 3. The elevators were inadequate to the traffic. I ended up walking up to the 7th floor!
lovely public areas. friendly helpful staff. Very nice meals in the restaurant liked very much but would have appreciated a little milk for tea.
Staff was extremely friendly and helpful! Located close to underground Metro stop that made it very easy to get around. I would suggest providing free in-room wifi for free to keep business travelers wanting to return for ease and amenity.
Beautiful hotel, nice comfortable rooms, excellent location, outdoor pool still open during last week of October Impossible to be served drinks on the terrace outside the restaurant even though it was warm and sunny. Bar staff not allowed to sell me drinks for the whole party of 3 (presumably linked to liquor laws) to take to the terrace. This is highly unusual for a hotel of this category.
Feel of the hotel was comfortable but very beautiful. Decor was luxurious and tastefully done. There was no indoor pool or spa.
The hotel was in easy access to the metro , trolley bus tour; and taxi cabs were on standby. There is regular access to Dulles airport by way of shuttle bus and taxi .
the ambiance decor needed updating
wonderful & very professional staff having to pay for the workout room & expensive parking!
Reduced holiday/weekend price.
The entry to the hotel and knowledgeable staff. Floor I stayed on smelled bad. Shower didn't work properly.
Very little Terrible customer service
It's a great location. Near metro and plenty of great places to eat. Walls are paper thin. Had very noisy neighbors. Called staff but did not help.
Close to where I needed to be. Good amenities on site. Bed was comfortable, not luxurious, but fine for a night or two. Price was great, I assume marked down for slower holiday time while there was no business travel.
Beds, size of rooms construction, noise, no front pull up, crowded lobby
Great location adjacent to Georgetown and walking distance to several restaurants, grocery and drug stores. It borders neighborhoods and a good elevated view of the area. hotel parking is $35/day including tax.
The breakfast at Savoy Suites was wholesome and delicious. The rooms were spacious and the in room facilities were excellent.
onsite restaurant, hotel staff booked a suite but room was just a regular traditional room with 2 beds and an armchair. Expected a separate kitchen and living room sitting area
The staff was very friendly, the rooms were clean and spacious, and we had everything we needed. They charged us for breakfast that was supposed to be included.
Everything. Very enjoyable. Parking fee of $30. per. Especially when a comment on the website stated "free parking underneath". This fee would make me re-think staying again.
Good value for money Wifi didn't work properly, breakfast is extremely expensive, restaurant was not that good and overpriced with bad service.
Staff was friendly, room was decent size, hotel was clean The shuttle service was unreliable and did not run during the hours advertised on their website - they ran shorter hours in the morning and evening which forced us to pay for cabs during times we anticipated having transportation. The location is on the far outskirts of Georgetown and other than a few offerings of the Glover Park neighborhood, there is not much within walking distance.
Only the bartender was the most friendly.foods R expensive. I will not grade this hotel to any star. The most uncomfortable stay of my DC stay & 30 plus years travel life. The beds are horrible. I still have shoulder pain. The curtain did not close at night keeping the outside light illuminating through the window. In my 30 years travel life I never experienced such a bad stay & sleepless night. I will never recommend any of my friend.
No room service and no in room movies.
We had business at the Russian Embassy. The Savoy Suites hotel was perfect for us. The Russian Embassy is kitty-corner across the street. Traveling with a toddler, the kitchenette was helpful. The front of the hotel is under construction. Our room was in the back, and the construction was absolutely no factor for us. The description of the hotel listed "parking" as one of the features of the hotel. I assumed "parking" meant "free parking". I was wrong. A parking fee of $30/night was assessed. I do not appreciate negative surprises when traveling, and I felt like I was taken - not a feeling I enjoy.
Tempu pedic mattress was great
Convenient Friendly staff Paid for room and had to pay for vehicle parking too, should be included with the room.
The room was extremely clean as were the sheets and towels. The cleaning staff ensured that there were more than enough towels and wash cloths in the room. The front desk staff members were also very nice.The building overall seemed quite clean and it was relatively quiet. The location is perfect especially for the price. It was only 5 mins from the Van Ness Metro station which quite close to all the major sites. There was no microwave or refrigerator in the room and most of the outlets were extremely loose. Also there was no continental breakfast. However, there was coffee and tea in the lobby.
Easy access to the metro. Restaurants nearby. 23 bucks for overnight parking. Friendly, helpful staff. NA
Close to AU City noise
Inconvenient not have microwave and fridge in room. Had to pay extra for this.
Its near the metro so you can get around town. The room I was supposed to have should have been room with a King Bed, but when I arrived it was a standard room.
Staff nice, comfort acceptable, room size acceptable, location great, price reasonable accept for parking upcharge No amenities, parking was an upcharge - though convenient. dated facility, slow elevators
Location for touring Room was small with NO easy chair for relaxing watching TV
The night I arrived at 130am. Hotel was overy booked. I had no room . Front staff did managed to get me room in another hotel 30 minutes away. I was very upset . Especially when I booked my room over a week ahead. This was terrible experience. I was not able to sleep the night. Terrible experience.
Great place to stay while in town for my Founders Day weekend ΦΒΣ. Will definitely stay here again. Price was very reasonable
comfortable bed, clean bathroom hallways are old and worn in need of some refreshing
Close to Metro station and in quiet neighborhood with housekeeping daily and parking for a fee. Absolutely no amenities are available, except parking for a fee. There is no restaurant, no food and no water available for sale. Parking area is shared with a rental company.
Nice clean hotel in a nice location with great views Nothing
Great room, friendly and helpful staff. Breakfasts were excellent. Location of the hotel was perfect.
Everything Too many different elevators (transfers) to get to parking lot.
The staff was so helpful and friendly. Our server for the breakfast buffet, Riehard was wonderful. He went out of his way to make sure we were happy. the front desk staff was great as well.
Nice hotel. Very convenient for sight-seeing in D.C. due to the Metro stop. Also convienient was the pharmacy and Starbucks in the mall and the nearby restaurants. Biggest complaint is that the website says "on-site laundry facilities" - one washer and one dryer was not what we expected and was very inconvenient. People had to wait in line. Also, more variety at breakfast would be great. The same thing everyday got boring.
I went there really stressed and left totally relaxed. And great breakfast bar! The parking is a little bit pricey.
The location is spectacular as there are several restaurants in the building and cinemas just across the road as well as a variety of shopping stores & departments. There is so much to do if you enjoy shopping and it's very close to D.C. The Metro is literally below the building so easy to move around.
Staff was extremely helpful and friendly. The room was kept very clean and the facility is in a mall with restaurants, drug stores and specialty shops. There is a Metro Station (subway) in the basement of the mall, making it convenient to downtown and the historical district. Parking is well organized and convenient. The business center allowed us to easily check our e-mails. They had received damage from a storm a few weeks back, and no one told us this when we made our reservation. There was no change in the rate for the inconvenience.
Metro station at the hotel, good safety feature. Easy access to DC. Carpets a little shabby.
Location, friendly staff, great room Elevator broken so needed to take stairs or wait 15 minutes for an elevator. Room service slow. Food not bad/not great. NOt sure what service tax of 22% on room service was. Unsure whether to tip another 20%. We Did!
Staff were wonderful everywhere, front desk, cleaning and in the restaurant....the breakfast crew were fantistac. The ventilation system. We stayed in suite 600 and it was so noisy and ancient we had to shut it off completely at night so we could sleep. The room had been remodelled and was lovely, but this was horrible.
Our family really enjoyed our stay at this hotel. We took the metro to get around the area. It is conveniently located below the hotel and is only 20 minutes to D.C. The location of the hotel is within walking distance to nice restaurants and upscale stores. We felt very safe walking around the area both day and night. The breakfast offered a variety of choices. Our favorite was the omelet made-to-order. The manager's reception every evening was a great way to wind down the day before going out for dinner. Room was lovely and clean. The bed was very comfortable. We will definately stay at this hotel again when we come back to D.C.
comfort of bed, quality of bathroom, outstanding free breakfast, afternoon cookies and wine. Attitude of ALL staff. Quick, flexibility of owners. Opportunity to meet owners. Conversation in the morning and evening at the dining room table. Location
I frequently travel to Washington on business and tried this guest house. It is literally across the street from the Metro. It is very clean, very dignified, very quiet, very welcoming, and very relaxing. I will return. I liked everything. Two things that I liked, but others may not like:1) There are no TVs in the rooms or on the premises. There is wi-fi. 2) Room 114 is next to the kitchen. You smell coffee at 6:30, so if you are not a morning person take note.
A/C, breakfast, very convenient location - near our daughter's apartment, National Zoo, busses and Metro, Starbucks; good restaurants within walking distance; nice patio to relax on Weird mattress - too bouncy/soft, towels too thin, carrying suitcases up to third floor, lack of electrical outlets
The staff was lovely and incredibly helpful. The room was clean and homey. The location was great right next to the zoo and the metro.