Friendly, helpful staff; great location, spacious room, well appointed and comfy. Overall good pic! Room too hot, useless thermostat, too much light at night. Bring a sleep mask
The hotel is very clean and well maintained. It is an old building with character. There didn't seem to be any dress code for the staff so I couldn't tell for sure who was working there or hanging out. Staff couldn't easily tell me where local restaurants were. I had to find them on my own. The air blowing into the room from the HVAC vent was loud. I would have expected this from a cheap hotel but I paid over $350 per night.
the front desk staff was very helpful and courteous. The room was clean and spacious. The bathroom was wonderful.
I loved the room and the cleanliness...the comfort of the bed..overall great... the fact that there was no tub mat in the bathroom. Tub very slippery. as a business traveler my flight was late and when I got to the hotel there was no restaurant or room service.. on my floor there were not even vending machines to purchase soft drinks..
The Churchill was a delightful respite for this harried traveller. The staff was exceptionally helpful and friendly, the decor very pleasing, the room quite comfortable . All in all, my stay - though short- was very pleasant. I have no complaints.
Comfortable bed. Great location good water pressure in the shower The coffee maker didn't work well- the blower dryer was cracked very small bathroom Complimentary coffee in the lobby would have been a nice touch and a complimentary happy hour would be a nice touch
Very warm and welcoming front desk staff. Great location. Well appointed rooms and spacious Nothing comes to mind.
Spacious room located across the street from our conference The heat in the room was stuck on and the thermostat didn't do anything. Had to leave the windows open to be bearable in the room.
Great location and accommodation . Personable staff. If I had to find a weakness it would be too very small elevators
Good location. Friendly stuff. Ice machine wasn't working so wasn't iron. Valet parking only. Room was really small.
Great location. Great customer service.
Comfy beds, decent size room in the junior suite. Nice quality towels and linens. Staff was pretty rude when we came back from seeing monuments. Bar tender was very rude when I went to take a call from my sitter and acted as if I was running out on the tab and refused my drink when I returned for no reason. The manager, I assume was very rude when we came in laughing (mind you, it was a bday party and gathering of veterans) In serious need of vending machines or at least bottles of water. The night staff was nice enough to bring up a cup.
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
The hotel was clean and the staff was friendly. Very conveniently located. If you need to be close to Dupont and don't plan on spending much time at the hotel, it's a good choice. The hotel is under major construction. At first, it wasn't even clear how to enter the building. Then we figured out that we needed to enter through the parking garage. The front desk is a small kiosk by the elevators. It's still a decent choice for the price if you're mostly concerned about location.
Ideal location. Some issues with the AC. It was ok, just not ideal.
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
Nothing Small room and very noisy
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Very nice room, clean & well equipped, decent location
Localization Staff do not always react for your requests.
Front desk staff were all very profesionnal and provided great service with smile ! Nice room, bathroom a little bit small. Perfect location. Nice rooftop bar. Poor breakfast. Wifi should be complimentary.
Great food and location! wheather was bad but hotel's location is so good and restaurants are good around there. A little dirt below the bed.
I was able to check in early. There was no hair conditioner or body lotion. Staff repeatedly told me that they would look into a problem and didn't follow up.
Location Room has a smell, and did not feel clean.
The excellent restaurant with good cuisine and fair prizes The parking lot was full all weekend. The signs in front of the hotel weren't clear to us (foreigners): we thought there were no parking restrictions but we got a ticket
Honestly, I was in the hotel just to sleep for one night and Sid not use any facilities or services. Check-in/check-out was a breeze, from desk staff very friendly and efficient, housekeeping staff friendly and accommodating. No gym on premises.
The location, the friendly staff, the price, size of the room. It's an affordable hotel in the heart of the city, it is what is advertised... nothing negative to say
location is convenient, near embassies. staff are nice. breakfast is acceptable, coffee and hot water is for the entire day. The price, comparing with others in the region, worth it. first two nights i was distributed to a no-window room, so you can imagine the air and depression. And the last also the third night, i luckily lived in a fifth-floor room, which is much more comfortable. However, kids to the next door did everything except for stop, so you know the sound insulation.
A very cheap hotel. Great for the money.
I loved this little hotel. <$100 a night and right in the middle of embassy row. Easy walk to markets, attractions, coffee, anything. This is an older hotel, which I prefer, and look for when booking. The staff was lovely and accommodating in every way, beds were comfy, hot water was plenty, noon check-out and good coffee with continental breakfast. That's my criteria Parking can be a nightmare, but that's true of all of DC lol. Also, I read reviews of people griping about the breakfast choices...but it IS a "continental" breakfast, not a "full" breakfast...I feel like I should defend this, lol. (I was more than pleased with my multi-grain bagel and OJ)
Everything starting from staff, facility and location to restaurants as well as transportation.
fully equipped kitchen
the location the room facilities very expensive on weekdays.
Did not use facilities,,GREAT staff,, upgraded room...BEAUTIFUL None
Very clean, comfortable, and modern. It is currently under construction in the hotel lobby, but it was never bothersome to us. We could not hear it even from the elevator! Great place to stay
Rooms were clean and comfortable Prices in the coffee shop downstairs were too high
convenient location, nice neighbourhood, clean and spacious rooms. rather sloppy service at the M Street Bar & Grill
The room, location and jazz brunch. heating throughout the room-bedroom gets extremely hot and heat does not transfer to the living room area. No thermastat exists in the living area for control of heat.
good space in the suite; complimentary shoeshine no lotion in bathroom, and no newspapers delivered to room
Good location, friendly staff, clean rooms ... To sum up a very good hotel.
The staff was freindly, my family enjoyed the restaurants around, felt safe, happy and it was the correct choice for me.
fabulous concierge. Terrific and easy location
The Quite and the comfort and access to shops No, It was very pleasure to stau in Dupont hotel and I will come back
Big beds, room actually turned out to be what was pictured, free internet, door/parking staff and maids all very courteous, no loud or rowdy guests or noise, plenty of space in the room, big tile shower, big flat tv, allowed us to check into room and park super early without question or fee, great location on DuPont circle for walking to destinations, restaurants and people watching. The toilet is basically beside the bed behind a glass door and there is no fan, pick any corner of the room you are in right now then imagine your romantic partner going to the bathroom right in front of you in that corner for a better idea of this mutually embarrassing set up, the shower 'door' is a two foot wide sheet of glass beside the toilet, everything gets soaked when you shower, the a/c is either cold or hot, heat is very musty smelling, we ran a/c entire time to avoid musty heat smell, it never turns off, wi-fi went out first day had to use 3 ft cord for remainder of stay, a small fridge or microwave would have been nice, you can't keep food/drinks cold or reheat leftovers, makes me sick to eat out every meal.
Location A faulty hairdrier
I received a complimentary upgrade which was fabulous.
was a new, clean, modern hotel in an excellent location - easily accessible by car, public transport and walking distance from many great restaurants and breakfast cafes. The rooms were clean and comfortable. Although we had read the terms and conditions in advance and notified of our requirement for an extra bed for a child, this was not arranged for and required some negotiating with the staff before this was taken care of. We ended up in a room that was spacious, but quite loud as the hotel's air conditioning was right next to our room. Some of the cost information on the Booking.com website did not correspond to reality, e.g. parking or cost for extra bed.
A wonderful hotel with really nice rooms. Absolutely close to the metro stop. Very friendly and helpful staff.
Love the location, decor, bar and fantastic rooms. N/A
The clean, modern design of the facilities and the room. The room was really hot at night and we couldn't open the windows.
Good value for money, close to Georgetown and metro Noisy aircon
Overall this hotel provides top-notch service and is conveniently located in the beautiful Dupont Circle/Embassy Row area. The rooms are upscale, comfortable and nicely decorated. The bathroom design lacks privacy (frosted glass walls) and the window treatments (plantation shutters) are not room-darkening enough for anyone wishing to sleep in beyond sunrise.
Walking distance to Mall and Georgetown Nothing
The room was tiny and a dump. It was dusty, I was sick all night. The hotel is in need of a major renovation.
A satisfying choice-well appointed, good sized rooms. Comfy bed. Good location to Foggy Bottom and Georgetown
The location at 21st and M is great. The staff was friendly and helpful. The cookies at check in were delicious! The property seemed to be under some type of renovation. So, from the outside, parts of the hitem seemed to be out of commission. The room was fine. But the hallway was almost exclusively grey and dated.
We had an excelent stay at Marriot.... We enjoyed But...... 5 minutes after we leave the room, my wife left an expensive blouse in the room... I personally hanged out the blouse in the closet...so I went back to pick it up.... sadly I couldn't find it..... the staff came to the room..... But nothing of blouse was there.... that evening in our family meeting my wife didnt know what to wear.... So sad.... No time to shopping that day. So, Next time you leave you room in this Hotel.... you know what to do before close the door ....
staff was very friendly room was very musty smelling hotel seemed a little worn and rundown
We arrived in town earlier than expected and we were allowed to check in very early with no trouble.
Nice early check in. Clean and comfy beds. Expensive. Lack of free wifi is annoying
good friendly service
To get to the included internet was very confusing without asking. Al the other options had an extra cost.
It reminds me of France, has the most comfortable beds, and offers a free wine hour every day!
I loved the staff - great restaurant suggestions and very knowledgeable about the area. Also off the street outdoor tables and happy hour were a nice touch. The room we were in was a little warn, although it was over 100 degrees Fahrenheit outside!
Super friendly and helpful staff Free wine hour (5-6ish daily) Great location Nice decor and style Most aspects exceeded my expectations
Excellent, helpful, friendly staff. Intimate hotel with old fashion, small room but beautifully updated bath. My wife loved the wall paper. Great location. Parking no problem. The opposite of big and corporate. Very generous with wine hour and condiments at all hours. At first we noticed a few cleaning issues but forgot about them after a few minutes. Cleaning staff sometimes had loud conversations in the hall outside the room.
Comfy and cozy room with a spacious shower. The room was clean and the staff was friendly. Parking is an issue as it is scarce and only for two hours. You WILL be ticketed if you park longer. If you are not a DC resident, brush up on your parking rules for the city!
The staff was warm and helpful. It felt like a bread and breakfast. The location was ideal, close to food etc. Was a bit cold in the room
Overall, a wonderful hotel. Nice thick walls so that noise doesn't travel. The shower was big enough for 2 people. A nice breakfast ($12. pp) which saved us from having to go out. Parking wasn't included and street parking was only for 2 hours until the evening.
The nicest staff. Great location. The rooms were charming and clean.
Close walk to several restaurants, generally clean and well-maintained, good for one-night trips Breakfast cost extra, website said the hotel had parking (which would cost extra) but when it seems the parking deck was closed and I had to park on the street, the lights to half my room didn't work because of a circuit issue which should have been discovered before I checked in, no counter space or shelving in the shower
-Free wifi -pet friendly -location -bathrooms -directv -breakfast overpriced -small rooms -mattresses ok
Hotel stay was wonderful everything is pretty close to the hotel and everyone is very nice.
Location, staff was friendly, room was spacious and luxurious. Price was good value for the area. Wish I could have checked in before 3pm, but they did try to accommodate me.
A Kimpton stay is always worth savoring and the Topaz is no exception. Conveniently located on a quiet street just a block away from Du Pont Circle, its plethora of restaurants and Red Line metro stop, couldn't be better positioned. One of Kimplton's older properties in DC, its age is beginning to show but the rooms remain very comfortable with well functioning AC (important in this city) and comfy beds and linens. The people at a Kimpton are always the best, and the Topaz staff don't disappoint with helpful tips and recommendations and a willingness to pursue whatever you need. The tight lobby and now fading décor reflect the early days of Kimpton's rapid expansion in the District. The Topaz is a very intimate, boutique hotel that fits in well with the quiet residential neighborhood. Rooms are surprising spacious and physically comfortable, but well-worn and in need of an overall rehab with an attention to technology and access to electric and USB outlets, particularly around the desk (where you still need to crawl under to plug in your computer!). All said, I'd easily stay here again for its convenient location when the price is right.
The room was extremely spacious and the front desk staff was very accommodating. I also like the general ambience of the hotel. Front desk comped my minibar purchase because of the door issues. I was disappointed by the level of upkeep associated with my room. The entry door was clearly broken. You had to yank hard and really slam the door to get it to shut and stay locked. My housekeeper left my room door wide open after servicing the room one night so I came back to an open door. All of my belongings could have been stolen but luckily everything was there. The AC unit wasn't functioning properly so the room temp was a bit hot. The lighting in the vanity area was burned out. Could have been great but this really took away from the experience. Also no HBO
the location is near where my son lives- walking distance The air conditioning (rm902) seemed un able to bring the temperature of the whole space down. The layout puts much of the room a long distance to the cooling air. The sink in the bathroom leaves little space for the toiletries.
Super friendly front desk for the most part Felt slighted by some of the other members of the staff valet in particular seems that certain people were treated some ways and certain people were treated others with the latter being treated worse. This is becoming a Norm at Marriott
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
cost of parking
The level of professionalism from the staff was amazing. I enjoyed the location because I was easily able to walk anywhere I needed to get to. Some might prefer being closer to the metro, but I was pleased. The tub was awesome. I wish there had been bubble bath soap.
The room is right next to the elevator! Couldn't sleep at all because of the NOISE made by the elevator
This guest did not leave comments about this hotel.
The very friendly staff.
Staff, location and room No
This guest did not leave comments about this hotel.
Friendly and helpful staff. Great location to walk to most of the major sites. No refrigerator in the room.
they were so kind to us and our dogs-- super helpful!
Loved it... Got a free room upgrade.... I would stay there again the next time I'm in DC
very helpful staff parking --too few spaces
I liked the quality presentation of authentic art deco style. N/A
Loved the style and the service. We just missed wine hour so they gave us a couple of beers instead. Room was great. Very comfy. Rooms were a bit small but not an issue at all!
We were close to all attractions and the staff was great!!!
Nice room, great location, enjoyable breakfast priced right
location near the Metro and good neighborhood. This was our second stay at the Carlyle and would go back again.
We heard a dog barking and were immediately moved to a lovely room. The concierge helped us try to get a taxi under very difficult circumstances.
Quiet and nice
I book hotel for my parents as it's walking distance from embassy. They said stuff was friendly Room was tiny and old. Food in restaurant wasn't delicious.
Small clean room, comfortable bed. I would stay here again.
Friendliness of staff, location No help getting up stairs with luggage. Poor TV offerings.
Not at all what was advised. Don't stay here
The only positive part of my stay was leaving the morning after. The hotel is extremely outdated in style, functionality and accommodations. After driving around for 45 minutes looking for parking we finally checked in. At check in, they charged me another $15 for taxes. Taxes based off of the Booking.com charge plus their taxes. The room started at $75 and jumped to $109 after the website fees and taxes, then $125 after the hotel taxes!! After trying to squeeze through the 60 year old elevator doors (I'm not a big guy) we made our way to our room through the hallway tilting toward the stairwell. Once we got to our room is was just as cold as it was outside (25*) and it was the most pathetic looking hotel room I've ever paid for. I can't believe I spent over $40 for this. The heater tried to keep the room warm all night but it was not doing so and it was extremely loud. Our bed had to be the most uncomfortable mattress I have ever slept on. I considered sleeping on the floor to be more comfortable. I was charged for a "Queen" room which clearly stated a queen sized bed. We definitely did not have a queen sized bet, double at most. After not sleeping at all that night, we left just as early as the sun came up. I told the employee at checkout about the bed and his response was "I'll have to tell my manager it was uncomfortable". If you are in DC, AVOID this hotel at all costs. Our second night in DC we found a 4 star hotel and paid even less! I would love my money back for our visit but I have a feeling that won't ever happen.
The location is very convenient to tour DC. Parking a rental car is a bit of work because they only have street parking for a few cars in front of the hotel. the restaurant in the basement has great beer and food bar food entrees. The staff are nice people. I appreciated chatting with them. Other good restaurants and Starbucks near y. Difficult car parking. A bit old. Rooms a bit small. The elevator with manual door. These inconveniences were worth it to get the price and good location.
The bar underneath the hotel was the best thing about this stay. It is also close to the circle and the metro. The keys had to be replaced at least once a day. And if you can in later than 9 there was no one at the front desk to help replace the keys.
The room was clean. Cigarette smoking washing in front of the entrance from the connected bar. Would be nice if smokers smoked somewhere other than the front door to the hotel. A little expensive too.
The Baron was just right for my son and I. From the old-fashioned elevator to the comfy beds and clean room, we loved it! The rooms are small, probably wouldn't be as comfortable for a family, but it was perfect for us. Our check-in clerk was helpful and friendly on Sunday night. Unfortunately, the rest of the stay there was a different clerk and he wasn't friendly or helpful. My son and I kept wishing the other guy would be there! If you like the conveniences of a newer, chain hotel, you won't be happy. No ice machine, old elevator, small rooms.
Nice room service Lift was very old, breakfast was not good after paying $5, don't have a bothtob. We paid $125 after tax per night for the double bed room, I don't know what we should expect for that price. We stayed for 5 nights.
Location very convenient, Staff very professional and friendly. Hotel very clean The elevator doors difficult to use and the rooms a bit small
The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience. We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.
Super friendly staff and great breakfast experience. Super attentive staff when needed extra towels, etc. Leaky faucet in sink in kitchenette. Dual outlet only really one outlet. Had to choose CPAP over reading light.
Much quieter than we expected, given its location. Lobby is kinda cramped. Parking is pricey.
The Fairfax at Embassy Row exceeded our expectations. All of the staff were well-trained, courteous and extremely helpful. The room was very comfortable, the bathroom had a great shower, and two morning newspapers were provided. The concierge recommended a monthly event at the nearby Phillips Collection, which happened to coincide with our stay. The hotel has a great location, near the Metro and scores of restaurants and shopping. We were very impressed with the hotel and would definitely return.
The Fairfax is a very nice hotel; terrific, terrific location close to many great restaurants and the Metro, extremely comfortable room, very accommodating staff. A completely positive experience (as always--I have stayed here before).
Beautiful and spacious room with a wonderful view (although admittedly I was on the top floor on the right side of the building). Excellent location and some great restaurants nearby. The room key magnetization system didn't work well and the staff were not spectacularly efficient.
Location to the metrorail system. no
Great location. Comfortable and stylish accommodations.
Very warmly welcomed. The air conditioner was very noisey
The staff at the reception were extremely helpful and knowledgeable about the area. I think they deserve a thumbs up :)
Location on Embassy row is amazing. It's right around the Australian Embassy, India Embassy, Trinidad & Tobago Embassy and several others. It's also within walking distance to several eateries and DuPont circle. The drain in the bath tub would clog when I took a shower. The cable TV selection was spotty and I had to go down to the bar to watch Monday night football. Some of the wall paper is old and coming off of the wall. but other then that, no major complaints.