Great location! Steps from Union Station and the Capital! Staff very friendly and helpful - room small but very clean - great shower - even had robes available in the room!
3 stars
Phoenix Park Hotel
520 North Capitol Street NW, Washington, D.C., DC 20001, United States
Washington, D.C., DC
See location+1 202 638 6900Photos of Phoenix Park Hotel
Overview
Phoenix Park Hotel Washington D.C. offers historic accommodation in Washington D.C. and is within a 10-minute walk of Union Station. It provides a gym, as well as valet parking, an express check-in and check-out feature and a 24-hour reception.
A concierge, bicycle rental and luggage storage are just some of the convenient services at the hotel. Honeymoon suites are on offer for those seeking some added luxury.
Equipped to ensure an enjoyable stay, rooms at Phoenix Park Hotel Washington D.C. offer a refrigerator and a mini bar. After settling in to their room, guests can discover the local area with use of Washington Union Station, which is a short walk from the hotel.
Those preferring to eat at the hotel can take advantage of the on-site restaurant, open for breakfast. Guests can also opt to dine out in one of the surrounding restaurants.
Phoenix Park Hotel Washington D.C. is within walking distance of United States Supreme Court Building, National Gallery of Art and the National Building Museum. The United States Capitol Visitor Center is also nearby.
Latest deals for Phoenix Park Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Phoenix Park Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- City view
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Family friendly
- Cribs available
- Kids meals
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Phoenix Park Hotel
8.7
Very good
2846 verified ratings
Wonderful
1787
Very good
574
Good
283
Okay
88
Fair
52
Mediocre
21
Poor
43
Summary of reviews
Guests say
Guests appreciated the hotel's fantastic location, being close to major attractions like Union Station and the National Mall. The cleanliness of the rooms was also frequently praised, contributing to a pleasant stay. However, many guests expressed dissatisfaction with the service, citing rude staff and issues with room assignments. Overall, while the hotel has its strengths, improvements in service are needed to enhance the guest experience.AI-generated from customer reviews
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8.7 out of 10
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8.9 out of 10
20 reviews
All reviews
Staff/Crew: Hotel staff was the perfect combination of professional and friendly, courteous. They were punctual with arranging taxis and the cleaning staff honored the DoNotDisturb notice. Location: The location is fantastic, being just across the street (kittycorner) to Union Station and close to the Capitol. Also the hotel is connected to a great little irish pub bar & restaurant, The Dubliner. ...
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Superb location as close to Union Station and Metro. Excellent restaurant, The Dubliner, connected to hotel. Welcoming front desk staff & porter. Comfortable rooms, clean, mini fridge, spacious shower.
Pros (+) And the hotel has always been a nice place to stay and relax
Cons (-) This particular time that I was at the hotel to check in clerk gave me a very small room I was very unsatisfied with this room I’ve stayed here many times and everybody else always gives me rooms they have a nice space the one thing
Pros (+) Close to train. Cabs right out front if needed. Great value for the price. Convenient having a bar/food right in the hotel. Coffee provided in the morning. Very clean. Comfortable bed. Umbrella and one robe provided in the room.
Cons (-) Tiny elevators. Room was small. Only 1 tiny window in the room and we had no view. Shower door didn't stay closed. The water was $4 a bottle in the room. There was no dresser but rather 2 drawers located in the closet.
Pros (+) Location - walking distance from Union Station Staff - helpful at check-in Price - reasonable rate Rooms - small but just updated, look / feel great, stylish - felt like I was paying MUCH more
Cons (-) No downside - rooms small but decorated so well that didn't notice or hinder the stay Arrived late, left early so didn't have any down-side to the stay Free coffee only - but liked the coffee lounge
Pros (+) Location, the staff is friendly
Cons (-) Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.
Pros (+) The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit!
Cons (-) The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.
Pros (+) My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant...
Cons (-) Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.
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Pros (+) Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station.
Cons (-) Only thing missing was coffee maker in the room.
Location
520 North Capitol Street NW, Washington, D.C., DC 20001
What's nearby
- National Gallery of Art1.1 km
- Library of Congress1.1 km
- Air & Space Museum1.4 km
- National Mall1.4 km
- National Museum of Natural History1.6 km
- Smithsonian Institution1.7 km
- National Museum of African American History and Culture1.9 km
- L'Enfant Plaza2 km
- United States Holocaust Memorial Museum2.3 km
- White House2.4 km
- Washington Monument2.4 km
- 11th Street Bridges3.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Phoenix Park Hotel
Price per night. Prices are not fixed and may vary with time.
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FAQs when booking at Phoenix Park Hotel
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See most recommended stays in Washington, D.C.Good to know
Value for money | 8.5 |
|---|---|
Distance to city centre | 2.4 km |
Nearest airport | Washington, D.C. Reagan-National |
Distance to airport | 5.5 km |