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The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
location, service the swimming pool was out of order
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
nice hotel close to a nicemall. perfect for sight seing tourist
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
Everything was nice.
Friendly staff and a great breakfast buffet. We appreciated that we were able to get two adjoining rooms so our family could be together.
I like everthing in the hotel Nothing ,,everything was perfect for the deluxe room
Lovely helpful staff. Great central location. Was disappointed about the pool situation - it's not clear when you book that the pool & sun lounges shown in the pictures is only available to guests of the Busakorn Wing.
the location nothing special for honeymooners
My first imprression was when i arrived at the hotel by A warm welcome By Reception Staff..i really enjoyed my stay In Holiday Inn looking forward for next trip.... Nothing everything was perfect
friendly and customer minded staff, good location next to the busy seaside road at Patong beach, the idea of an empty refrigerator you could put your own stuff in is fantastic. Other hotels almost force you to buy their overpricey minibar stuff! the pool too small for such a big hotel, laundry and room service to expensiv (though the same price range of the other major hotels), our balconey was toward a noisy side street.
swimming pool, excellent service, perfect spa, location , speciuos room the studio at busakorn wing , easy access to the swimming pool as we was in the ground floor, free wifi nothing
Perfect hotel, Perfect Location, Perfect service. When i return to phuket i will book only in holiday inn.
the swimming pool and breakfast the price they were offering for deluxe seaview was way too high
excellent location, and all facilities avialable absloutely amazing
Very friendly staff. Nice swimming pool in the Busakorn wing. The Spa services are way too expensive.
verry nice hotel, excellent for honey lovers, a little far from malls, security measures reduce the comfort even thyough they are trying to make it as easy as possible.
The good bay, convenient site. A high level of service. The restaurant looks level below hotel, is disproportionately expensive.
The hotel staff are friendly. Overall, the service and facilities are excellent. The rooms are clean and spacious. Unfortunately, the hotel did not confirm our reservation properly even though we booked 6 months in advance and had no record of our booking. Activehotels were much more helpful in solving the problem than the hotel who did not want to know about it until they were contacted by activehotels directly. Make sure if you book this hotel through booking.com or priceline that you double-check they have confirmed it by phoning.
The scenery from the rooms, the space rooms offered and the price I paid for the rooms. Facilities such as mini golf, table tennis, fitness centre, squash and tennis courts. The hotel should introduce Muslim shower in toilets just like leading hotels in Bangkok do. In restaurants and breakfast they should introduce Halal food, and if any chicken or lamb is already Halal, then it should be advertised as such. They should also introduce a couple of more table tennis tables as table tennis is by far the most popular game and there are long queues of guests for the lone table. Games room should also be open for 24 hrs.
Excellent position, amenities first class staff friendly and the cleanliness was above average, all in all a great destination
There was nothing what I liked about the hotel. I would never stay here again and I wouldn't recommend it to anyone. So far it was the worst hotel -in the same category-where I ever stayed in Phuket. (I' have been visiting the island for over 10 years regularly). It is a very very touristic hotel without any charme and that oriental touch what you find in nearly every hotel in Thailand. Rooms look very commercial, providing cold atmosphere.I Find the landscape design of the hotel very weird. You can't enter buy car/taxis but they let big tour buses in, which park in the morning in front of your balcony waiting for the tourists with running engine and making irritating noise at 8 am on Saturday morning. Unacceptable!! Staff is far not up to International standard. They have a very much country girl/boy appearance .They need a bit of grooming and training.
The breakfast and pools are fantastic. Really enjoyed the green landscape around the resort. Some of the furnishing appears to be worn out.
The view is absolutely stunning. Every sunset is breath-taking. The pools are amazing. The staff overall was friendly and helpful. For the price it was a great deal. This is not the resort for you if you are seeking beaches. The food was good but nothing special. Prices were a bit above average (I'm a NYer so that's even for NYC standards). It's somewhat remote so if you are looking to hang around in town not the most ideal, but if you don't mind that it's not bad. About 45 mins from the marina. Biggest downside it is flooded with Chinese tourists (I am Asian myself so this is not meant to be racial). These tourists bring children and turn an otherwise adult style resort into a free for all. And my wife and I are almost certain housekeeping stole about $30 in cash from us.
the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible) the qualification of the tourist help desk staff
Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent. This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.
Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent. Bedding is slightly of poor quality and matresses would require a refresh.
Friendly staff, well location
the hotel staff were lovely so friendly yes the mould in shower and having to pay extra for what i already booked.
location .comfortable ,lovely staff, food....every thing nothing
near the center of Patong. Good in room Service Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.
very good breakfast, fishes in pool, view from 15 floor to sea and mountains no wi-fi free in room
Great hotel, service and location as always. Happy to come back again to the hotel! None
Casual feel Too quiet
i had seaview room - big and luxurious. really enjoyed it. stuff is very friendly and are trying very much. pool was nice and big. hotel is new. construction still in progress. stuff dont always know what to do. management is still not settled. slow service during breakfast. when more people arrived to hotel, hotel seemed not to be capable of handling of such number of people. cant imagine what will happen when the hotel is full....
The fantastic service by all the staff there. They were all so helpful & tried hard to be the best of service. The rooms are gorgeous & the pools are awesome. I can't wait to go back, we had the best honeymoon here & already have reccomended to people to go there. highly Recommended to stay here. Only downfall is a little bit of work being done on resort but it was nothing that bothered us whilst we were there.
The infinity pool, twin water slides and lazy river were fun. The resort overall is beautiful and the rooms are top class. Since the hotel is new some construction work was still in progress and it seems the staff is still settling in.
Swimming pool, kids play area, beach access Location too bad - you will have to pay taxi ride to go to any place, morning buffet had limited options - no rotation in the food items - we stayed 7 days and had the same thing all 7 days, restaurants were average, rooms were average, staff not very courteous and had pretty average customer service skills, room cleaning had to asked for,
really amazing - lovely hotel, great staff, really lived up to expectations and very convenient to the beach, shops, pubs etc
The location, the facilities and the staff.
The location is excellent. The pool access rooms which are a few meters from the beach are also excellent. Its a bit expensive.
nI choose room with privet pool,its amazing and the hotel located in the patong shop area Nothing
Easy accessibility 1.There are some things that need to be clarified for exp: I have request one of the hotel services to collect all the hotel dishes /cups as I don’t use them and after I did check out It turn to be that I was charged on my hotel bill and I have to go back and explain.
The staff were extremely friendly and the accommodation was fabulous, extremely luxurious with stunning contemporary design. A room with private access to the pool was sensational!
In general it was very nice hotel Bathroom without locks
The room was good and spacy with a modern good layout. Same with furniture which was good. Based on the internet presentation, I expected to see the sea from the private pool! But no, that was covered with plants. You need to be an engineer to operate the lighting etc. They should focus more on guest service than just putting you in the room and then focus on the 12pm time when you have to leave. Based on internet presentation, you at least assume a TV of 42 inches! This is NOT the...
The staff were friendly. Check in and check out was very easy. Centrally located and also right on the beach.Breakfasts were very good. I even had the General Manager come and ask if I was enjoying my stay , thats a first.
Private Swiming pool Air conditioning is very strong and direct on the bed
Pool Front desk not proffesional ,transport very expensive,ants every where and very dirty towels
pool, location, food, stuff (very friendly) , relaxation.view english languge skils of the stuff language
We had a wonderful stay at Radisson Plaza Resort. The resort has beautiful decorated rooms which offer lots off space and comfort and a balcony with sea view! The resort has a nice entry, restaurants and free internet and a well kept beautiful garden. The wonderful swimming pools are nicely situated near the restaurants and beach. The beach is small but clean and with nice white sand. The tide is very high which makes it an adventure to walk for miles over the beach. Keep in mind that the resort is about 30 minutes away from Phuket town and about 45 minutes from Patong beach, rather at the end of the island. There are not many restaurants (about 3) or shops nearby.
Room was lovely with a great view and staff is super friendly. Pools and grounds are superb. Located pretty far away from everything and they have no complimentary shuttles to town. You can take a car that will wait 3 hours for you into Phuket Town for 1100 Baht.
I actually checked into the Thavorn Village , and was hugely disappointed by their accomodation.Upon arrival at the Radisson Panwa I was delighted by the location, several pools, salt and chlorine, pool bar, fabulously comfortable and stylish salas and sun loungers. Virtually private beach with inhouse kayaking and windsurfing facilities with no extra cost. The staff were brilliant. I would definetely recommend visiting this little treasure, where if you're lucky enough you'll witness the most incredible moonrise. As a birthday gal, I was honoured with a room upgrade and lovely birthday cake from the management.I would highly recommend this hotel to anyone visiting Phuket.
The hotel is beautiful, staff was incredibly friendly and helpful. It is isolated from any towns, there is not much nearby.
Beautiful rooms, amazing pool right on the beach, gorgeous public spaces, free wifi, nice balcony, fridge in room, attentive staff... Wasn't that much stuff around the hotel. We took a cab to another area and got massages and ate. Also the beach was experiencing low tide while we were there so there was a huge area of we sand instead of the waves you would be used to seeing.
the room is spacious. excellent staff and services. there's many ants.
Great location, wonderfull ambiente, absolute pleasure to stay in this resort. Very nice staff, relaxed atmosphere, the ultimate hide away, we will be back for sure.
Vary Romane. 25 miets far from the center.
i like everything in this hotel , it was perfect choice for me and my wife, nice villa with beautiful swimming pool and view and excellent for relaxation.. far from everything.
The Rooms Were Beautiful!!! The Shuttle Bus didn't take you to the tourist hot spots, ie Patong Beach, Kata Beach.
Highly recommend the spa. The Villa was lovely & spacious. A great place to chill. The in-villa barbeque was also excellent. The food was mediocre as they try to do too many cuisines.
The service there is very personalise. There a welcome letter when we first entered the room with our name in it. We required for late check out as our flight is at night, they tried to accomdate to our require and allow us to check out at 3pm.
Villa Zolitude is easily the best luxury resort we have stayed in so far. It is absolutely beautiful and every single element has been designed keeping a balance of style and comfort. We atayed in a grand villa which was huge and really luxurious...from wrap around windows to private pool to tub in the bedroom to rain shower in the garden it had it all! We were on our honeymoon and I highly recommend it for a romantic getaway. The food is excellent with both thai and western cuisine. We got couple massages at the spa everyday and the massage therapists were very professional and skilled...some of the best massages we have ever had. The staff were superfriendly and efficient and really took care of us. The resort is built on a secluded hill and really serene but there are free shuttles to the beach and shopping area for anyone who wants to go. Its a great place to stay if u want to get away from the hustle bustle of the main tourist areas but also easily accessible by cab for anyone looking to have a nore active vacation. Overall would highly recommend Villa Zolitude and will definitely be making a return visit!!
Confort and relax Little hotel czrs to loud specialy at night.
the villa was amazing the swimming pool,living room bed room view was excelent i really loved my stay there its just that the window glasses was the kind that every body out could see inside
Good staff, nice big rooms, clean and need Some times long waiting for roomservice ( up to 60 min )
The Jacuzzi...It was really awesome...New experience to have it in such a place where you can feel as you are hanging while enjoying it. The breakfast... There must be more variety or it should be at least buffet instead of getting it in the room... And there should be consideration about having Muslims, so they must provide Halal food too.
Absolutelly fantastic, treated like a king I had to brush my own teeth!!!!
I love the hotel room .The jacuzzi was excellent and the hotel room have a nice view. Small variety of breakfast food.The hotel far away from the Patong beach,it is better to hire a car if you want to stay in this hotel
clean & new & friendly staff 1) breakfast - not many option and too boring to eat the same food for few day. 2) difficult go back to the room during heavy rain. 3) no children facilities & activities
location (Private beach) close to the action of patong, the facilities & the staff manner too many stairs
very friendly staff, private beach, excellent spa!!
Hotel has jetty which allows us snorkling and fishing without extra tour location, little far to walk to town
Spa services were great and relaxing, i reccomend it to anyone to goes to Amari, maybe a bit over priced but worth trying. Breakfast location was great and enjoyable. I arrived at the hotel for check in around 11pm and there was too much rain, my suprior room was very humid and the aircon was very noisy and loud, the first night wasnt good! But on the 2nd day they offered me a free upgrade to a deluxe room and it felt like another hotel, very nice and clean. Hotel is a bit far from everything and only way of transportation is by hotel cars which are expensive.
The best thing about this hotel is its location. The room was sea facing, it had great view. Apart from this, this was a luxury hotel. The breakfast restaurant is very well placed and good selection of breakfast. The room could have been bigger, but it had a nice balcony overlooking the sea. Overall, nothing much to complain. I agree with some of our previous guests, that, there are lots of stept. But then, when you build a hotel on a hillock, you bound to have steps. Parking is free and the security guard was very helpful Nothing really! May be the price was little higher and could have been better.
Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday. Lots of steps, but it kept us in shape.
service so poor, not 5 star level, only breakfast good.
location and facilities
It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception. Walking up and down the steps to go the rooms.
swimming pool，long jetty，forrest no
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
The location and the room style. The internet use policies.
Calm and pleasant. Power failure.
The location is very good!! Also the facilities! I like the swimming pool.