Hotel rooms where very spacious even with an extra bed having to be added. Very clean and staff extremely pleasant. Breakfast first class. Having to pay an additional charge for use of swimming pool and also an age restriction of 16 for use of the pool.
The hotel was within walking distance of restaurants and it was easy to walk to attractions like the zoo or even get the underground which was very close. Most of the staff were friendly and helpful and the superior double room was very big, with a lounge area and kitchen.
Staff always friendly and attentive. Room always clean. Wide range of facilities. Best location for us in Berlin. Having to leave!
after a small problem with our reservation, we had to wait an hour or more. In response we were upgraded to a suite. No hard feelings here! taped batteries in the TV clicker (the top had been lost previously) - so it did not work very well. Did not like the pay for movie selection.
The rooms were big and comfortable We had two 14 year olds with us and picked the hotel because it had a pool. Very very disapointed to learn no swimming for under 16 years.
Spacious suite, kitchenette; access to swimming pool. (1) over-crowded swimming pool being in fitness club next door; (2) desk staff w/ less than great attitude--2 credit cards declined and 'viel Pech' before the clerk tried another line, on which my card turned out to be fine.
This hotel was in an excellent location slightly out of the city, with shops and restaurants next door and a subway station nearby. The rooms were excellent and the staff were helpful and friendly. The room (suite) we stayed in had a seperate kitchen which was excellent but the cupboards were empty. We like to do our own breakfast while we are travelling and would have really appreciated a few pieces of basic cutlery (knives, follks and spoons) and some bowls, plates etc. These are also handy if you decide to prepare a role to take with you during the day or if you want a light snack in the evening (roll, cold meat and cheese) etc.
Free upgrade from hotel. Good location close to resturants bars etc, easy access to underground station. Good breakfast.
The luxury Swimmingpool closed
In a very nice area Room a little small
Big rooms and very clean. Fabulous staff. Location not so good
central, new, quiet
The staff was very helpful and all my questions about what to do and where to go while in Berlin were answered. The construction site next door.
The staff were very welcoming - we were a stag party of 12 and weren't made to feel like social piriahs ! Expensice champagne!
Breakfast was a little disappointing for a German hotel, we thought.
The Hotel staff was very friendly, helpful and professional! Construction taking place behind and over (demolition/debris removal) the hotel during the day...but all things considered, not that bad really.
The helpfulness of staff, the decor, the location. the shower needed some repair
Minimalistic, artsy, good value for money, relatively nice location, friendly staff. While a nice concept, furniture and hotel look & feel could be better. (i.e: Room carpets, curtains)
The room was pleasent & bright. I liked the design of the shower room. The staff were helpful and friendly. The breakfast was good and the location was great. Some of the furniture in the room was a little bit battered and an old style TV - but it was no big deal
the hotel staff were very friendly and helpful...much nicer then in many higher priced hotels we have stayed in. parking garage is not very good for large cars but fine for a normal size sedan. We had teenagers and requested rooms next to each other. The rooms were at the opposite ends of the hall around a corner.
very good breakfast, little noice from train ....
The staff was extraordinarily friendly and always very helpfull; the breakfast was rich and the room nice and cosy. I like the boutique hotel athmosphere and the quite and super central location. no free wifi; no sauna or spa
The staff was very friendly & helpful. The location was also good being next to the metro train station. The room was to cramped for space & barely enough for one person. The bathroom was also pretty small.
Quite hotel, good location,fair price.
very close to messe berlin and public transport lots of noise from nearby trains. no room service
Cloness to station, piece and quiet.Very near main plaza with lost of shops and restaurants having to pay for wireless internet as an extra.
staff . beakfast small rooms , near the train station ,
Nice room, quiet, good area, built in 18something, close to tegel airport, nice friendly staff. No room service. very inconvenient
Location Bed was old/tired.
Very good hotel. Quiet and has large rooms. We had a two-room apartment and balcony and liked it a lot. Good personnel, friendly and alert. Super.
We found the staff to incredibly helpful. Nothing was too much trouble for them and they were always welcoming and cheery. Clearly one of the greatest assets of the hotel. A separate work area/desk would have useful for business travellers, although there was a table and this is only a minor criticism.
The place where the hotel is situated and the staff. No airconditioning
When we arrived, we were greeted by an incredibly friendly and helpful staff. The hotel is beautiful and in a great part of Berlin. We would definitely stay there again.
Swimming pool, room The breakfast was not specially good. Simpel and not 20 Euro worth
- there should be free wi-fi at at a 5 star hotel
Very clean and spacious
great location, wonderful staff, and large comfortable rooms (european wise)
The ample room and the kitchen. Staff were very friendly and helpful Although non smoking room, unfortunately the corridors still have the smoking smell around - not sure if from past or from other rooms
excellent location; courteous, efficient staff; n/a
Nice & friendly staff. Good breakfast :-) Room booked as NON-smoking, but room had been smoked in :-(
Breakfast was passable. Staff were unco-operative, The hotel was absolutely repulsive with heavy cigarette smoke, wifi access was very expensive, and was not accessible in most of the hotel. The area where internet was accessible was the lobby, and this is where the staff were smoking. one night we were kept awake by a function held in a room used for such things, and we had to sleep with windows open as the door did not seal, so smoke and noise came in till about 2 am.When we left, we accidentally left an expensive hat behind, and our email attempts to get any information about it have been ignored to date.
I t is a very nice old building , most probably private apartments before ww2 . It has been thoug refurbished quite poorly and transformed in a city hotel the way the building was refurbished - cheap, cheap, cheap
the place near the center
The Apart hotel is a decent place to stay both for individuals and families. Thee breakfast was well arranged and attended to The rooms are well maintained except for the old carpets. The hotel can think of a variable menu for the breakfast otherewise it becomes too routine for a person more than 3 to 4 days. They can think of offering some hot stuff like noodles, hot milk etc
Location, good breakfast, large comfortable room, towels changed regularly, overall very good value for money. Would use it again. Nothing, it was all good.
Clean rooms, good location, good breakfast, internet terminal in lobby Breakfast too crowded, long waits at desk, staff smoking in lobby
Cont. Breakfast included and free internet services. Having the floor fan in the room. Carpets in the room were not very clean. They could use a good shampoo. They weren't even vacummed when then rooms were cleaned up in the morning
The beautiful large room with the good view to the streets !! It was a bit difficult to get at table in the morning for breakfast!!
very big and comortable rooms
kitchen in-room with full cooking set; clean room; spacious washroom; good for long stay (e.g. a week) long walk from Metro (around 10 mins) ; only LAN for internet (no wifi); entrance not "visible" from main street
Good new rooms studio, well equiped kitchen, nice bothroom, polite stuff, good location, coffemashin in the hall! I really liked it, we were very lucky to get there
The staff was very helpfull and friendly! A nice place to stay at. Studio was nicely decorated and we had enough space! Ideally for a city trip.
New nicely designed and furbished room. We especially enjoyed a kitchenette - we prepared our own breakfest which was much chepaer and more convenient for us - no need to dress up and go out. Location is also quite good, close to many shops and restaurants.
This hotel was very stylish, comfortable and a good value for money. Loved the mini kitchen. Great location. It would have been good to have some English language TV channels.
the design of the hotel, modern and comfortable rooms, near to S bahn, near to shopping centers don't like that you have to pay extra to clean your room
All the staff were extremely helpful and friendly. The location was in a good part of town with easy access to many local attractions and services. The room could have had a few more toilet rolls. 2 was not enough for 4 males for 4 nights and 5 days.
The apartment was spotlessly clean, well-appointed and very quiet. I would definitely return to this hotel.
great location, friendly and helpful staff, wonderful facilities. We were very comfortable i'm not just a spoiled American but not having a shower curtain/closure is truly irritating.With such a wonderfully equipped room it doesn't seem excessive to install a shower door.
Excellent staff, superb rooms; location Poor bed quality, poor linen/pilow quality
There're useful bus lines to visit sight seeing places from the bus stop close to this hotel, and around this hotel, many places to eat out. And the room was very nice for its "JugendStil". Actually, the room we booked and stayed had a balcony outside of the windows, but there was not exit to that balcony, and only the next room had the exit to there. And the guests of the next room smoked at that balcony just in front of the window of my room in midnight, so we got somehow disguisted with that.
Classy and traditional. The walls were quite thin. Perhaps the guest next door was also just loud - yelling, coming home at odd hours of the night, etc. Not completely sanitary. One of the drinking glasses was full from the previous guest... Not sure what that was about!
Very clean, very helpful receptionists and staff. Good location near U-tube and along main shopping centre. This is a new small hotel presently with only 7 rooms. Take nearly 2 hours to find the hotel. Hotel is 2 floors above , very old lifts. No receptionist after 10.00 PM and nobody to check us out early morning at 6.00 AM. Breakfast very limited choice.
i'd like very much that people there were professionals and respected us totally... nothing...
The proximity to kurfurstendamm and teh helpfulness of staff. Rooms were warm and clean. Bathrooms were excellent, Lack of coffee/tea facility in room. Rooms were smaller than anticipated.
Visited museums; restaurants; walked area.
The man who was on duty in the evening was very helpful. The rooms were very tastefully furnished. The entire hotel was really decorated nicely. The location was very good for a tourist. No, I liked everything about it.
Good location,clean,smart.modern. no
nice location in the center of the city. it's okay.. but price was too high
Clean, spacious room - Good breakfast Extreme traffic noise in our room (6th floor) on the streetside (Kurfürstendamm) (day AND night), despite double glazing
Design, atmosphere, comfort, breakfast Once we had checked out, the service could be better. We had forgotten a pair of shoes in the room and they couldn't be found. The personnel did little effort to find or propose a solution.
not much. the decor was not my style. but it was clean and tiday and the bed comfortable. What did i like - the pillows. the decoration. bland boring minimilistic cold.
The hotel is very nice, in a nice location, parking available at 14 euro/day. You can take the S-bahn or a bus everywhere. There is a coffee shop just across from the hotel. We definitely liked the hotel. You have to stand to use the internet in the lobby.
Helpfulness of staff. Standard of accommodation. Excellent breakfast choice. I was disappointed that there was a charge for paying guests to use the gym facilities.
I liked the helpfulness of staff and their ability to find solutions most satisfying.They are very courteous and made efforts to make your stay as pleasant as possible.The hotel is superbly located to travel to city and is well connected through both bus and underground.It has access to great eating joints within walking distance and shopping centres and the zoo is within walking distance.The design is very hep and minimalistic without being insufficient.Great feeling of security too.But of all,the staff here were very special. The website which advertised the site and my understanding of the booking was based on free access to internet.However I understood that it is a paid service.I did and it was rather frustrating to get a high speed internet which was not more than 11 mbps....annoyingly slow.It took me ages to get mails downloded to OE.On expressing the greivance,the manager was courteous to let me an hour of free use at the lobby which inconveneienced me,but there too it was pretty slow.I latter understood that my room had issues with both wifi and the land connection.To be fair the manager was ready to issue me an new room with better connection,which I refused.If at all I had a suggestion,I will like the staff to check the net connection too before letting
it is very well located in the heart of berlin. For me as a Berliner it is very convenient to come back home for a few days and utelize its position to drop into friends, family or go golfing etc. sometimes a bit noisy from the Hallway. There is certainly room for improvement.
Very comfortable and stylish hotel in an excellent location for my meeting at the ICC. Reasonable prices for internet access. Great breakfast.
service. friendly, helpful staff.
A very comfortable and clean hotel. Good value for money We would like a room in a higher floor as we have asked for it during the booking process. We were on the 1st available floor (2nd), as they were reconstraction works on the 1st floor.
The hotel is really next to the Ku'damm, so the location is excelent. The facilities are great and the hotel seems well preserved, although the walls could be better sound-proofed - sometimes guest from other rooms could be overheard. Staff isn´t overly nice but they are polite enough. Overall, would stay again.
The price was really convenient for its location.
Friendly and helpful staff. Very convenient location. Easy accees to UBahn. Very clean and comfortable for a solo traveller. Sound proofing between rooms was not very good, but did not spoil stay.
The bed was very comfortable , which is unusual for a budget hotel.Also quite central for shopping and restaurants and near to the subway.
Hotels location was good. Neighborhood was quiet and seemed to be safe, but Hotel was just walking distace from shopping center and trainstation. If you liked to use bus, the bus stop was really close to the hotel. Hotel staff was ok and the room prices were good. Hotellin sijainti oli hyvä. Ympäristö oli rauhallinen ja vaikuttu ihan turvalliselta, mutta ostosalue ja rautatieasema olivat silti kävelymatkan päässä tai vaihtoehtoisesti bussilla pääsi aivan hotellin nurkilta keskustaan.. yhden hengen ja kahden hengen huone olivat hinta laatu suhteeltaan hyviä. Henkilökunnassa ei ollut mitään valittamista. Yksi kerros oli remontoitavana siitä plussaa +++ Bed of the double room was small (120cm) but fine for me. I didn´t like carpet floors (allergy and asthma?) and no airconditioning (we visited in autum so it wasn´t problem). Kahden hengen huoneen sänky oli pieni 120cm leveä, mutta minua se ei haitannut. Hotellissa oli huoneissa kokolattiamatto eli ei sovi välttämättä allergikolle/astmaatikolle ja ilmastointia ei ollut. (matkustimme syksyllä joten ei haitannut)
Simple, no thrills hotel in good location in West Berlin. Staff was friendly and helpful, hotel was easy to get to and there are plenty of shops and restaurants around too. All good for us, nothing really to complain about.
Extremely price worthy (€90 for two persons two nights) Breakfast not included in price, add €9,99 per person and day, however, good breakfast cafes avalible in the blocks around the hotel
Very nice staff and well organised. I definetely recommend it. Good placement too, only 10 Min away from the Uhlandstraße U-Bahn Station
Excellent location (you can reach everywhere easily; bus station and U-Bahn just on the corner), very friendly and cheerful staff, clean and cozy rooms...
Very clean hotel. Home style. Simple and comfortable. Staff who know Russian and can help to know the sity. Goog location according transport
no tea or coffee facilities in rooms
Nice beds. Nice breakfast I would prefer toilets in the room
location, staff, breakfast elevator was slow one
Breakfest was good. There was no bathroom, shower was in the bedroom. And the toilet was so small you have to put your head against the door.
location and convenience for parking bed wetters covers on bed ugh!!!
The hotel has a great location, a friendly staff, great breakfast. The rooms we had were not that large - but we had also chosen the cheapest ones - but they were very clean and were serviced daily and the price was good considering the location, the standard and I must mention again - the breakfast. Parking was possible right in front of the door and was also cheap - 5 Euro/day. We enjoyed our stay. We had chosen rooms with shared toilets, and there we run out of paper during the evening. Even if we mentioned that this was not fixed before the next day - but that was the only downside.
the free breakfast the room was really small and uncomfortable, also cold
The best location.. so many nice places around for shopping and eating no Wifi in the room.. the walls are very thin and you can hear eberything.. breakfast was the same almost everyday
Tha parking place behind the house and the tha it was near Kurfursten damm
the location and value for money the building is rather old and although the bedroom was clean and confortable, the bathroom was old and not very clean. same thing for the small balcony
Clean rooms, nice staff. Above all - close to u-bahn(3 min by foot) and buses to center of town.
It's very central - U+S and M transportation round the corner The behavior and service from the front desk was very bad - Breakfast poor, but there is an excellent Cafe round the corner with prices 1/3 lower than the hotel - The hotel is very worn-down. The gate to the parking lots should be automatic.
The staff were very welcoming and helpful, and available at all hours. The room was spacious and excellent value.
Such a good position No English breakfast
clean, situated in a nice area with metro arround nothing
The prices were floor level, compared to other hotels and what they had to offer. The hotel has good, spacey rooms, in a relatively quiet street, a 2 minute walk from Adenauerplatz U-Bahnhof. Bathroom facilities were a bit old. There are no non-smoking rooms, and the smell at the first few days was noticeable.
They were pleasant, helpful and efficient and there was absolutely no unnecessary fuss. Their charge for breakfast was very high considering that there was a restaurant a few doors away offering it for 4 euros less.
Hotel is well located, just aside of Ku`damm, two minutes of walk from U-Bahn station. Very good service provided for reasonable price – good rate price/service. Furniture is designed in little bit “old style”, but seems to be part of hotel image – you can touch “past time” here. We were very satisfied; moreover staff is very friendly and helpful.
convenient location, quiet street, excellent breakfast
cleanliness, service lift could be improved
It was quite simple, but useful and quite enough: all you need at breakfast and at night. What do you need else? And very, very interesting and old lift machine. A bit noisy, because very good hearing (audition?) from corridor and even neighbour rooms.
The location is excellent very close to the Charlottenburg eateries... Generally the reception desk pretends(?) to be rather uninformed asbout public transportation etc., especially when you prefer speaking english. The room I stayed in one could hear every sound in the corridor and one of the neighbouring rooms. They got up earlier than me...
Brilliant position close to U bahn, easy to travel to the centre. Pleasant peaceful street in an attractive area of Berlin. Staff were friendly and helpful.
The hotel was clean and the staff friendly, breakfast was good. The location is close to city center and not far from underground station. For a short trip it's okay. The hotel is in a beautiful, old building with a historic staircase and old elevator. Unfortunately, the rooms and breakfast area are furnished without any style and taste.
cheap hotel, offers fair services for this price. Location is very good (near U7 and bus station). A plus is that you can ask to have breakfast earlier and the staff is willing to offer you that
smiling and helpful staff excellent breakfast buffet the location in a quiet street - and yet close to buses and trains
Location of the Arta Lenz Hotel is exellent! Only 2 min from Q-damm, metro and bus station.
I was almost in the middle of the city the moment i stepped out of the door.
Very good value for money, not a fancy hotel but provides good size room wth decet facilities in a handy location. Would sta i again when in Berlin
Friendly and helpful staff. Comfortable accomodations. Quiet surroundings.
The Hotel was very clean and well maintained no a/c but not too big of a deal at this time of the year
Very helpful staff and pleasant. Nice quiet street. could have done with a better bar area - rather craped and really just a passageway.
Little bit out of town in a quite area and close enough to the Metro. There was nothing to dislike
one of the reciption she was so nice and help me for my trian tickets but i forget here name it is not on the main street
Staff were very friendly, cleanliness was outstanding, food at breakfast was lovely and wide choice. None at all
lovely room no cooling
Staff was great, very helpful and polite! Room was clean, comfortable, and bathroom well equipped. Very quiet and safe neighborhood. It's located near Kurfürstendamm, a major shopping strip, which also has the Kaiser Wilhelm Memorial Church (a must-see), but that's about it. You'll have to take a lengthy subway trip to get to the main tourist attractions. Subway station 5-10 min away. Room does not have a safe. Breakfast is expensive (15 EUR), though there's an excellent café/bakery nearby. Internet not free of charge.
Cleanliness and size of room. nothing I didn't like
Silent place, very close to the centre and transport
Very friendly staff. Very nice and big rooms. Good breakfast. Ten minute walk to a metro station, a main avenue and a self service laundry. Comfortable. Just a little noisy within near rooms.
cosy place, well decorated rooms, satisfying breakfast
good place. quite and clean.
Even before we went I was e-mailed to say that there was work going on at the front of the building, and that was great. The work disrupted us only slightly. For the money, this was a brilliant hotel.
The size of the rooms, clean, location~ It's all fine...
Location, Hotel staff
Service was excellent, very friendly atmosphere. Spacious, clean rooms.
The hotel staff were very helpful and nice. Paying with a credit card was not available.
Clean room and bathroom, very frendly stuff.
My husband preferred to stay out of the city. Breakfast was ok, beds were clean and comfortable.
breakfast, the bed was great. old fashion look inside the hotel, hotel needs a make-over.
Good infrastructure in the area around hotel. Near Ku'dam with lots of banks and restaurants and a good U-bahn connection.
rooms were clean, beds comfortable room a bit small, staff could be rude
The breakfast!!! Great hotel great value for money. Clean, good food and friendly and helpful staff.
Thank you Excellent
Good value for money. Clean and adequate room. Breakfast goodLocation a bit far out but underground 10 mins away.
The free breakfast.
First of all the friendliness of the staff, English speaking and informative. Secondly the tasty and choicefull breakfast. There was a light smell in the bathroom.
Nica & friendly place. Recommended.
I liked the change of towles every morning and the smoking room availability. I also liked the internet availability I didnt like that i found hairs on my toilet bowl the first day we checked in, i also found a sock under neath the bed.
.LOVELY breakfast and reception but our room was awful. we had a single room with a double bed in! Room needs updating, no coffee making facilities and bathroom was moudy, We paid for a double room and got a single room, with a double bed squeezed in, nothing like the photos. no coffee/tea making, bathroom mouldy
Bad clearning. The bath was very durty.I clered it by myself/
Location Hotel was old, decoration a bit depressing
The hotel was very clean and in good shape. Close to the U-bahn and to the main shopping area. Far from the cool nighlife places in the east side. We stayed on the 6th floor but the elivator reachs only to the 5th floor...The rooms facing the street are very noisy. It was very very hot (35 cent.) and the room had no fan or AC.
Low cost, reasonably central Small room, but ok
Central location No air conditioning in the room, very warm at night.
The staff was very friendly and the hotel has a good localization The hotel do not have air conditioning. It was very hot in the room.
This hotel is in a good location, quite close to the Ku Damm (2mins walk). The food and service in the restaurant was very good and the food was reasonably priced. The staff in the hotel were very helpful and helped us to organise airport transfer for our return journey. Free internet access was available in the hotel lobby, very useful. I would certainly recommend this hotel. There was nothing that I didn't like.
Excellent location and very friendly staff!! :) No!
Good breakfast Parking facility Near to restaurants, Underground . Helpful, friendly staff. None
The breakfast was really various and nice. Staff was friendly, location was nice because you were staying at a hotel in the middle of Berlin but you really did not think about that, because there was no noise from the streets. Nice and quiet location and yet close to everything. It was a shame that the fridge had been removed from the room.
The kitchen in the room is well equipped (we had microwaves, coffee facilities..) and saves a lot of money once breakfast in the hotel is quite expensive. There's a supermarket right in front of the hotel. Rooms and bathroom are very clean. Excellent value. No conditioned air; in summer we had to leave the windows open and outside was very noisy.
Ideal location for my visit but it is tucked away in a quiet residential area, but only 5-10 mins walk from the 2 nearest u-bahn stops. good sized room & bathroom, & clean. helpful friendly staff. good selection for breakfast. breakfast room too small for the number of guests. no bar & reception closes at 10pm with only a vending machine for any drinks. tea /coffee making facilities in the room would have made up for this a little.
Breakfast and friendly staff Small bed, room near kitchen in basement, decorated less than a state college dorm - you get what you pay fo
Friendly and very attentive staff! Very clean facilities and the breakfast is well worth the price! It is within walking distance to subway lines that will take you to any part of the city. The hotel is in a very neighborhood like area that very quiet and quaint. There is also a grocery store right down the street that in also very convenient in the event that you need to grab snacks. I would stay here again next time I am in Berlin! This place really is a hidden diamond.
The room was very clean The breakfast was too expensive (12.50 euros) for what they offered
the apartment option was excellent
Very helpfull stuff. Hotel stuff needs communicate to each other to avoid misunderstandigs.
The room was spacious and clean and it was easy to locate from the Hauptbahnhof. The staff was extremely helpful and nice and the hotel is located in a nice neighborhood.
The price was okay, and the breakfast was fair. However, this hotel had many problems: first, the staff of the hotel could not speak English at all. Second, there was surprisingly no elevator in this so-called 3-star hotel. The staff were very rude and unhelpful. The reception was nowhere to be found upon arrival to the hotel (it is in the second floor). Overall, I do not recommend this hotel to anyone as it is ridiculous to call it a 3-star hotel. At best, it was a 2-star hotel (or pension as they call it).
Great location : 1 min. to U-Bahn, 10 min. by walk to airport bus (109) station. Very friendly and wellcoming staff. Rooms are witout air condition.
It was nice and comfortable no
Central location also U-Bahn Trains station outside the front door of the hotel.Nice breakfast too. Hotel staff could possibly do with speaking al little more English to make checking in and paying etc a little easier
Excellent location, good price, clean, kind hotel staff. No
The hotel is having a very good location; it is easy to get around...The rooms were very clean and comfortable. The staff didn't speak english; we had a very poor communication.
in the centre, clean room and bathroom and good breakfast ,good dealz
Good location, very near good shops and sights, good transport links, salmon for breakfast, cafes and restaurants nearby.
The convenience of the hotel being located right next to the train stop The Internet is dog slow. They advertise that the room includs internet, but I could only use it out in the hall. It would not work in the room.
the buffet breakfast
Very helpful staff, excellent breakfast, U- bahn station just round the corner, good value for money. Nothing,but as a suggestion for improvement: it would be nice to have at least 1TV chanel in English.
The hotel is in a very good condition. The rooms are very clean and spacious enough. It is also very quite as we didn´t hear any noise while sleeping The area is not really nice but on a positive side the undreground stop is just 2 minutes far
Lack of flexibility from the management. They didn't accept me changing the booking from 7 to 6 night! and insisted on charging me the full amount although i notified him mid of my stay.
Most of the staff were very polite and behave well. First day that we arrived they gave us a very uncomfortable noicy room.We asked politely for another room and they told us that they have no more rooms.We ordered the room on July so we could not understand it.We told the woman that we shall not stay in this room so she suddenly found another room.We entered the room and somebody else was there the room was full.Finally she gave us a proper room.
very close to the U-bahn, price breakfast can be improved, the structure is a bit old, room was a bit cold, water came hot only after several minutes
Staff was indeed very nice and helpful, breakfast was good It would have been nice to have more fresh fruit at breakfast
The place was quite and staff was generous to support on virtually everything one wanted. There were sudden room transfers. What I did not like was being transferred to a room that was showing few TV channels. Even after reporting it, the staff seemed helpless. The hotel needs to have TV channels that show english programmes
Staff are nice and kind. Tried to help as much as they can. Rooms are cozy and clean always. One thing happened, is that, i booked for 7 nights, but i had to come back to home on the last night, so i didnt stay last night, yet the hotel made it pay for it. i didnt like this as i didnt cancel my whole stay, just canceled the last night.
the calm and peaceful hotel along with very nice room clean.good breakfast and good staff none
The convenience to underground train, buffet breakfast, No bar in hotel
The location was very convenient. Comfortable and quiet room. The room could have been cleaned better during our stay.
- Very clean - Top location (close to metro, bus stations, supermarket, coffee shop and restaurant) - Wifi worked perfectly (we stayed on the 3rd floor) - Quiet environment - Free parking on the hotel's street - Great value for money - No AC - No fridge - No coffee pot - TV has only German channels! - The reception staff wasn't helpful and we felt our requests were unwelcome - Late checkout cost 90 Euro
The breakfast buffet was excellent and the staff were always helpful. The hotel was a bit noisy, and I could hear doors being slammed right the way through the hotel throughut the night. This didn't help me fall asleep! This was the only problem for me.
I liked the breakfast, the excellent view from my room. -
It was not mentioned, that in double room we will get 2