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The staff were very helpful and were always willing to speak English. We had a double / smoking room which was very clean and tidy. Great bathroom and very relaxed. The bar never really seemed to be open. Although we did go over New Years so maybe that was why.
The staff were verya helpful aand welcoming.
Excellent value for money. Friendly staff, very good standards. Very good spa facility. Good restaurant and bar
It is clean, rooms are big, prices are moderate. Breakfast cost is $10 which is rather expensive for Berlin.
Super nice and helpful staff comfortable beds and awesome linens super close to local transportation twin beds (pushed them together to make a double)
Appearance looks higher end and being furbished and maintained by people with and eye for detail. Beds are excellent and if you're at one of the higher floors you have an excellent view over Easter Berlin and it's DDR-architecture. Public transport connections are great both day and night. Shower and bathtub tab was broken. They fixed it super fast. WiFi on the 8th floor was absolutely horrible. The €5 I payed for it were refunded after I complained about it. Bathroom smelled a little funny. One of the drains gave a sewer smell. Breakfast was not included.
The room was clean and comfortable. The bed was comfortable. The staff were very helpful. The hotel was quiet and felt safe. The hotel was in a safe area. The hotel was a bit of a long distance from public transport (U-Bahn). The proposed breakfast price was a bit expensive, however we were travelling on a budget and had booked it room only on a special deal through a website.
Friendly, non-stressed and Very helpful staff. My room was very convenient for both work and relax, with its extremely good space!! (Maybe not so lucky next time?..) Quiet and indisturbant location. The drinks made in the hotel bar.. Rather poor ingredients..
Wide and clean room, the useful location near railroad station. Staffs were friendly.
Very friendly and helpful staff
Nothing too much trouble for the staff. A good and reasonably priced Greek restaurant on the other side of the development meant that no transport needed in order to have a pleasant evening out. It is possibly not for people who don't want an extra half hour's journey each time from the city centre. At the moment lots of upheaval in Berlin with repair work meant that U-Bahn could not be used all the way to Central Station (Hauptbahnhof). But I found it fine and the situation of the hotel was peaceful which is a big bonus.
The building was interesting due to the very high ceilings and large window fronts. The staff were very nice and friendly and there was always one member of staff on the premises. The towels and bedlinen were very worn and faded and the matress was too soft for my liking. Also,there were no ameneties such as an alarm clock, safe, minibar, ironing board.
I liked the room, breakfast and dinner
We chose this hotel because we intended to rent a car, and in that respect it worked out well - there’s plenty of parking opposite. Our room was small, with pleasant basic furnishings. It was clean and comfortable, in modern style. The dining facilites are good - nicely decorated, very pleasant and efficient staff, and prices are modest. The food is ok if you look lightly upon the universal German tendency to turn every dish into a pile of sludge (beware Swabian noodles!). Breakfast is ok but at 9 euros, a bit expensive. The hotel publicity implied it was situated in expansive grounds but that’s not the case - it’s just on a street corner, about 400 metres walk from a park and lake. The locality, five kilometres from the centre, is in forner east Berlin and 21 years later is still somewhat on the seedy side. The bed was not large enough for two (unless jockeys) but there was a tiny cubicle with an extra single bed that solved that problem. There was space only for one suitcase to be opened. There is no laundry service. Internet wireless in the dining room is cheap at 1.50 euro/hour but appallingly slow to the point of often being useless.
Ambiance Your survey put a qualifier on this section "Do not use this review for complaints." If I say anything I didn't like in this section it maybe misconstrued as a complaint.
Decoration Too noisy! cars and tram make the hotel uncofortable. The security is not good since the door in the back of the hotel is not closed during night while the reception is closed and anyone can have access to the entire hotel through the back. Too far from the city center...
I needed somewhere quiet, clean, comfortable, close to public transport and great value for someone on a very tight budget. This place lived up to all my expectations. I'll stay there again for sure.
the bedsheets werent changed
Every time staying in Penzion I’m happy with price and quality. Really after the long busy night you can have a rest and slip whole day in silent and peace.
It's a quiet and simple pension with minimum staff, for quick stop and short time¨to stay!