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No surprises, good or bad. Very good location. Room was nice. Shower had great water pressure. "Free" internet isn't free because you need to pay a small fee unless you are very minimally using it.
Location and reception staff,Room service dinner is less that I expected and not worth the value
The helpful staff and relaxed atmosphere
Staff efficient and facilities good Few dining choices within walking distance but access to transport is excellent.
The room was a good size and enjoyable modern design, the bed was comfortable and the TV had a reasonable number of English channels. The breakfast buffet area and eating area were both far too small. It was difficult to pick up food without bumping into people and there was a long line-up of people to get in.
Amazing staff on every level--in that sense a true luxury hotel Room was unbelievably dated and dour, like it was in a different, older, far cheaper, and much less grand hotel than the public areas
They charged me for smoking 300$ and I'm not a smoker
Great staff, excellent breakfast, good location!
An excellent breakfast The decor was more suited to a hotel from the
The location is great, my room was spacious with a nice bathroom over the kudam. Staff are very helpful and friendly. The location of the hotel is great and very friendly professional staff
the locaion, in the heart of central berlin, 2 min. from KU dam -
The location was less than a block from several bakeries and restaurants, a fresh produce market, grocery store, and a U-bahn station, and few minutes walk to a shopping mall. Pleasant staff was easy to communicate with, and helpful when I needed it. The bed was firmer than most, which I padded with a comforter to make more comfortable. Price was pretty high for a relatively low frills hotel. No pool or exercise facility. Restaurant seemed overpriced, as well, considering the several inexpensive restaurants and cafes surrounding the hotel.
Location was convenient, facilities were sufficient. The staff were horrible. After yelling at 10pm for their system loosing my booking it miraculously appeared but there were no rooms available, so they sent me to another hotel in their chain were they made me pay an additional 50 euro/night for a non-smoking room. I would not recommend this hotel to anyone.
Location is great! Very close to all transportation (U-bahn, bud, S-bahn) The service was amazing Breakfast was very good and tasty The internet is a little bit slow but acceptable.
It is very well placed, clean, modern. Lack of more facilities (cosmetics, etc.) for a 4 stars hotel.
Everything was nice. The room was big, nice restaurant, sauna, the street war nice. Easy to trawell from the hotel. Nothing to complain about
Good location, buffet breakfast very good and staff quite happy to look after luggage on arrival before check in and after check out.
Short walk to public transit. Well-maintained property. Very close to shopping district. Would stay here again at this time of the year. Not air conditioned. This would be impossible during the summer.
Smell of the room.
very nice both the service/facilites and location. no
Position, room design, cleaness Breakfast too expensive, no wardrobe