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Pros: "New York to Chicago was American Airlines"

Pros: "Everything's in order"
Cons: "Nothing"

Pros: "Great service from cabin crew, good food and good flight overall"

Pros: "I can never get over how astonishingly better Doha airport (from start to finish) and lounges are than any others"
Cons: "Aircraft in business on a A340 is well below par these days especially when you get used to flying QR's Dreamliner in Business which is best of the best"

Pros: "the best flight ever taken...fantastic airlines, crew, service, food, movies!"
Cons: "gates too far apart...almost missed flight (short transfer time between flights)"

Pros: "Prompt takeoff. Seats were comfortable. Excellent selection of films on the in-flight entertainment system. Food was OK. Crew were extremely helpful, despite some of them clearly being tired. When my in-flight entertainment system failed, I was offered a seat change."
Cons: "Unfortunately, my the sound on my in-flight entertainment system cut out about 45 minutes into the flight. Although crew were extremely helpful in trying to rectify the problem by resetting the system, it was to no avail."

Pros: "Entertainment system is something you cannot exhaust during the flight. Hundreds of movies and TV series to pick from."
Cons: "The chair was BROKEN. There was a section of it that was protruding and hurting me in the back. Only thing crew offered was extra blankets to put behind my back. They quickly run out of any food options and were only offering one of them (the worst one, of course). The beverage cart took the tour way less frequently than on other airlines, effectively leaving you thirsty (wouldn't even go around offering water) or having to make your own trips to the galley."

Cons: "If I am seat is last is it a disadvantage, coz by the time the person serving from the starts come to the end, the meal gets over to what we like to have. so my suggestion to improve on this."

Pros: "It's clean and comfortable and the flight attendants are not rude!"
Cons: "Nothing really! It's a long trip but you made it comfortable for us."

Pros: "Yes"
Cons: "Good flight"

Pros: "Yes"
Cons: "Very happy on Doha to ORD"

Pros: "Crew was professional"
Cons: "Plane is dirty Food is disgusting Bags treated so badd"

Pros: "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Cons: "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."

Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Cons: "Unable to reserve any seats so ended up with the family split all over the plane"

Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."

Pros: "Same as above"
Cons: "Same as above"

Pros: "On time Very convenient price compared to other airlines"

Pros: "The hospitality of this airliners is unprecedented"
Cons: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."

Pros: "Great service"
Cons: "Food was average"

Cons: "Transit 9 hours without hotel"

Pros: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Cons: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Pros: "Crew courtesy, exceptional service"

Pros: "Always fun flying with them."
Cons: "Nothing disposable about the airline but booling process gave me a headace"

Pros: "Fast"
Cons: "There were no food choice when the cabin crew reach my seat all run out"

Pros: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Cons: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

Pros: "The Qatar Airways price."

Cons: "both flights had 2 hours delay... also lugages cames with next flight."

Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pros: "Services"
Cons: "Food"

Cons: "no one came to help even after asking for assistance"

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Pros: "The best service"
Cons: "Nothing bad to say"

Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."

Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Pros: "The crew members are amazing."

Pros: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Pros: "Food was good."
Cons: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Pros: "From start to finish the whole process with Qatar Airways was smooth and excellent."

Pros: "Very friendly flight staff."

Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."

Pros: "Almost nothing"
Cons: "Price"

Pros: "Food and drink options. Courteous."
Cons: "Smells from others"

Cons: "The food in economy class and the lack of interest of the air hostesses."

Pros: "It just felt like you are constantly given food and drinks while having an endless amount of entertainment at your fingertips."
Cons: "Nothing."

Pros: "Check was extremely slow & delayed"

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Pros: "Service level of cabin crew and ICE."
Cons: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"

Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Pros: "Brilliant service from start to finish"
Cons: "Nothing"

Pros: "Legroom and seats Entertainment"
Cons: "Slow service Sparing on refreshments"

Pros: "Crew were helpful & friendly."
Cons: "No vegetarian food."

Pros: "10 out of 10. excellent. 5 stars."

Pros: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
Cons: "Nothing"

Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Cons: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."

Pros: "The flight on the A3800 was great."

Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Pros: "Besides noted above the arrival on time."

Pros: "Perfect"

Pros: ",,"

Cons: "Couldn't decline the chair and cause much neck pain"

Pros: "night flight but well able to sleep on this flight"

Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Pros: "I am pleased to travel and thanks to Emirates."

Pros: "www.Web.HR"

Pros: "Every thing was good"

Pros: "Very Kind"
Cons: "My seat assignment"

Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."

Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."

Cons: "see above"

Pros: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Cons: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."

Pros: "Good seat pitch in economy and good entertainment selection."

Pros: "Iv only every travelled 1st class before and this time had to travel business. I hadn't realised the drop in standard would be so apparent . The staff are not as professinal , attentive and didn't seem very organised ."
Cons: "The food was below any standard iv ever flown and was quite frankly disappointed with it only the stale dry scones but the flight as whole . I voiced my concerns at the time and was apologised to . This however caused me to feel uncomfortabld and out in the spot ."

Pros: "Great experience would Defo use them for our next trip."

Pros: "Very professional and very good in customer care"

Pros: "Everything"

Pros: "A380 is really comfortable even in economy and choice for entertainment is great"
Cons: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."

Pros: "No comments"
Cons: "No comments"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Cons: "The same comment as above."

Cons: "Staff was amazing"

Cons: "Vegetarian meal options were scarce."

Pros: "Everything"
Cons: "Nothing"

Pros: "we were updated with info every moment there was a change."

Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."

Pros: "Nice"
Cons: "Nothing"

Cons: "We had 1h10 min of delay before take off!"

Cons: "The emirates member are racist and biogts. Never to fly with them ever."

Pros: "-The time over Dubai was shorter (only 3 hours wait)"
Cons: "-the long bus ride to the plane"

Cons: "V"

Pros: "On time arrival"
Cons: "The boarding out of Dhaka could have been better."

Pros: "Could not see the screen clearly and was very hard to navigate. Rest all good"

Pros: "Excellent. Amazing plane"

Pros: "Better experience than the first leg"
Cons: "comfort, seat size"

Pros: "Good."

Cons: "I missed my connection and got to Hong Kong a day late."

Pros: "Service and food were good considering it was "plane food". No delay whatsoever."
Cons: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Pros: "Missed this flight because the first one was late"

Pros: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Cons: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."

Cons: "Lost luggage’s. Delayed trip"

Pros: "Safety"
Cons: "Small seats only 2 bathrooms,"

Pros: "Good breakfast"
Cons: "Bad seat, just an economy seat"

Pros: "New aircraft"
Cons: "Lost luggage. Flight delayed."

Pros: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Pros: "Nice crew, nice plane"
Cons: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Cons: "Not on time at all. Toooooo late boarding"

Pros: "Nothing."
Cons: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Pros: "Service"
Cons: "All was great"

Pros: "on time, good food, pleasant service"

Pros: "good entertainment system, modern aircraft , friendly and competent crew"

Pros: "Professional crew"
Cons: "Legroom!!!"

Pros: "I liked everything except my luggage"
Cons: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."

Pros: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Cons: "It was a 11 hour flight and coach seats too small to sleep"

Pros: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Cons: "No complaints"

Pros: "The way of treatment"
Cons: "The landing was terrible"

Cons: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."

Pros: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Cons: "Only that WiFi is too expensive!!"

Pros: "Professional, courteous, friendly, timely service."
Cons: "Did not have to do with the airline itself, there were many many families with many, many screaming babies the entire flight."

Pros: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."

Pros: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Pros: "See above"

Pros: "Helpful staff"
Cons: "I was uncomfortable with the space"

Pros: "I enjoyed the entirety of the flight."
Cons: "No complaints."

Cons: "Even one member of the crew was not very nice with my young daughters."

Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Cons: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"

Pros: "super-friendly crew. efficient flight. great price."
Cons: "those silly Swiss sandwiches. dont taste good and why do they have to be spicy?"

Pros: "Loved the entertainment. Food was great!"
Cons: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."

Pros: "The thing I liked most was being offered water routinely. I think I had the options to have a glass of water six times on my flight. For some reason flying really dries me out - so I really appreciated that. The seats were more spacious than the average flights I take. There were lots of movie options. There was more than enough space in the overhead compartment. I"

Cons: "My flight was last minute canceled and then one of my replacement flights was canceled"

Pros: "The food and the service"

Pros: "Thank you. Keep the good work."

Pros: "As above."
Cons: "As above."

Pros: "Kind flight attendants who were attentive and friendly"
Cons: "Seats are hard and very small. No chargers and having the remote control cut into the armrest was uncomfortable and awkward. I kept accidentally hitting the stewardess button with my elbow when I would try to use said armrest."

Pros: "Food was great."
Cons: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Pros: "Great airplane stuf and food"

Cons: "At the moment I bought the tickets, I got in contact with SWISS in order to book the seats and a baby bes for a small baby. However, I was told by the contact center that it was not possible to book seats (not even buying them). I have also tried to do it online, without success. One day before departure, I called again and got the same answer and was told to book seats and baby bes during the check-in at the airport. At the moment of the check-in in Dubai, I was informed exactly the opposite: that I should have requested it via contact center or online up to 48h before the flight!! Personnel at the airport was very impolite. Inside the plan, the crew was very nice and helped us to have seats in front with a small bed for the baby."

Cons: "My bag lost it's tag either in Minneapolis or on the way to Chicago and was re-tagged. It then took 5 days for the bag to arrive at my final destination. Swiss airlines didn't answer any phone calls, didn't respond to email messages sent through the Swiss air website. Had to get an outside agency involved to recover luggage."

Pros: "It was a 777-300ER! On Time!"
Cons: "Flight was operated with the new 777-300ER! IFEN : after 2 Min. it stopps with loading the map not rebootable! Service : no spec. Service other Airlines has done more if they intriduce new Flagships! Maître de Cabin: Not really costumer focosed!"

Pros: "Food, Crew"
Cons: "Seating is tight"

Pros: "Courtesy, on time, just great experience"

Pros: "Pleasant, polite attendees. Unlimited drinks"

Pros: "efficient boarding pleasant staff punctual"

Cons: "Late leaving HK meant I missed connecting flight!"

Pros: "The flight attendants are nice!! It was like I was in first class."
Cons: "Nothing. This was the best airline experience I have ever had."

Pros: "excellent meal friendly crew"
Cons: "late departure no entertainment"

Pros: "It was nice, food on a short flight, friendly staff."

Pros: "The food and the entertainment selection on Turkish Airlines is good."
Cons: "Boarding procedures were not directed in an organized manner by Turkish Airlines staff. The gate staff need training in how to direct the boarding session i.e. passengers needing assistance first (seniors, families with children under 6), then business class, then Group A, Group B etc. These categories are used by other airlines for good reason - they regulate the flow of people onto the aircraft and prevent out-of-control crowding at the boarding counter. People with legitimate right to board first understandably become irate. In addition, on the flight from Istanbul to Abuja there was an unexpected stop in Tunis. Passengers were not advised of this stop in advance. Even upon arrival in Tunis it took about 15 minutes for an announcement over the loudspeaker system to explain what was going on and the new arrival time in Abuja etc. This is not acceptable as all passenger need to advise those meeting them on arrival of any delay. My office staff waited at the airport in Abuja for 3+ hours which would have been unnecessary with sufficient notice. Airline staff and crew also need more English training to properly serve passengers going to international destinations."

Pros: "Lost luggage"

Pros: "Respect service comfort"
Cons: "Nothing"

Pros: "Great service and quality from Turkish Air."

Pros: "Flight attentance was very kind and helpful. Service was good. Flight entertainment had many movies. Food was above average for airplane food. It was a good flight overall."
Cons: "Food used to be better when they first started flights from LAX."

Cons: "did not get wheel chair from Dhaka. only they gave wheel chair at houston airport."

Pros: "It was quite smooth, the service was good"
Cons: "it was cramped and the food wasn't very good - the fish was overcooked to the point of being hard as a rock and omelet had strange texture"

Pros: "Great service! Very safe flight!"
Cons: "Warmer food, maybe... but safety was great."

Pros: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"

Pros: "Turkish airlines is reaaly good"

Cons: "thanks for all from kayak"

Pros: "Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions."
Cons: "I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food)."

Pros: "Flight was on time."
Cons: "Cooler temperatures in the cabin Vegetarian meal options More individual water bottles for passengers Flight attendants answering call light promptly"

Pros: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Cons: "Fly another airline"

Pros: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Cons: "The temperature on the flight to NY from IST was a bit too cold."

Cons: "Very hot"

Pros: "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."

Pros: "Turkish Airlines rocks! Great food and great service.."

Pros: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Cons: "Cc"

Pros: "Television options are great."
Cons: "Food was unrecognizable. No leg room"

Pros: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Cons: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."

Pros: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Pros: "Food was good."
Cons: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."

Pros: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."

Pros: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Cons: "A little pricey."

Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"

Pros: "The flight was comfortable and the entertainment was good."
Cons: "There are not diverse food choices"

Cons: "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."

Cons: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."

Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Cons: "The flight was cancelled and I still didnt receice my refund."

Pros: "The service was very good as always with Turkish."
Cons: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."

Pros: "Overall trip was really good."
Cons: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."

Pros: "The crew was friendly"

Pros: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."

Pros: "Entertainment selection, USB chargers"
Cons: "Snack Like Mac and cheese not very good. Overall food better than most airlines."

Pros: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Cons: "Seats not to comfortable but can't really change that without upgrade."

Pros: "It was all good!"
Cons: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."

Pros: "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
Cons: "That the plane was not full and we could had better seats if we were made aware of that fact."

Pros: "Food"
Cons: "Seats"

Cons: "Great service and on time all the way"

Pros: "Great flight, crew and experience."
Cons: "Breakfast selection was a bit subpar"

Pros: "Great food; plenty of room to stretch out (we flew business class)."
Cons: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."

Cons: "Too many seats. Very uncomfortable on a long trip."

Pros: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Cons: "Food was average"

Cons: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."

Pros: "Entertainment"
Cons: "Seats was a lil tight , food was a lil warm not hot"

Pros: "Crew very good"
Cons: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Cons: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"

Cons: "Highly recommended for efficiency"

Cons: "Leg room"

Cons: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Pros: "Yes"
Cons: "The Cabin seating"

Cons: "40 minute delay in departure due to late arrival of incoming aircraft."

Pros: "Lot of space in E-xit-row 18, even for a big man like me"

Pros: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Cons: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Pros: "on time, great cabin crew"

Cons: "So bad"

Pros: "The flight crew was amazing and the overall experience was great."

Pros: "Comfort, flight on time."

Pros: "The entertainment, food, and crew were great."
Cons: "I had no problems with this leg of the flight."

Cons: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Cons: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Pros: "Not much at all"
Cons: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Pros: "Left on time, arrived on time. Efficient service."
Cons: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."

Pros: "Both parts of flight was superb n/a"

Pros: "Good connection time and easy to get through security"
Cons: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Pros: "Service , on time"

Pros: "Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient."

Pros: "Punctuality, the entertainment system"
Cons: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Pros: "Service"

Pros: "Everything! The service of the flight attendants, in full ugh entertainment."
Cons: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."

Pros: "Crew was courteous and available.The aircraft was new and clean."

Pros: "Everyone are friends"

Pros: "The crew moved as quickly as possible, and this made bathroom access easier."
Cons: "The small size of the plane made the long-lasting turbulence near the point of landing impossible to ignore. I don't consider this the fault of the pilot, more the size of the plane."

Pros: "Changed planes, flight didn't get cancelled"
Cons: "2 hour delay"

Pros: "The big deal for me was that I was upgraded (at no cost) to Premium Economy class. I enjoyed the extra leg room and the ability to lie back (further than in regular economy class). The free drinks were also a plus."
Cons: "The only thing I can remark upon is that because someone in front of you can lie back so far, it becomes difficult for the person sitting in the window seat to leave his or her seat without disturbing the person in front of him or her."

Cons: "By the time my daughter got through security the gate had closed and her ticket didn't allow for any opportunity for her to get another flight. Would not book again using Lastminute.com, nor Lufthansa, as they provided a lack of service and no help for her to change her flight - even though the ticket was nearly €200 and she was clearly distressed and upset."

Pros: "Overall, was good!"

Pros: "On time. Friendly helpful crew. Comfortable seats. Free wine with meals."

Pros: "Surprised by so many entertainment options!"

Pros: "as usual flight itself was okay"
Cons: "no major complaints"

Pros: "No issues"

Cons: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"

Pros: "New airplane A380-800. Staff was nice but no nonsense. Entertainment had good selections, although interface was a bit clunky and slow to respond."
Cons: "Almost no legroom to speak of so very cramped for a long flight."

Cons: "The flight never took off. We had to wait 6 hours in line, and they still couldn't rebook many of us. When I was finally rebooked on a Swiss Air flight, the flight was invalid, Swiss didn't accept it. I was send to various different lines, and they didn't even understand what my problem was. Finally after spending 2 whole days at the San Francisco airport, I could take off with a 30 hour delay. The Swiss Air flight was wonderful."

Pros: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Cons: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"

Cons: "The fact that they gave my Aunt a hard time about the tickets that was bought for her, because we did not know that when a heavy person books a flight that they need one ticket and a xtra seat, but instead of working with her because she had two tickets they were very rude to her and told her she was not going to be able to come to america that when she got to Manchester she would have to go back to Germany. We were never told what happened to the other ticket since it was not used."

Pros: "it was nice trip from Lufthansa. only the issue was with the space between the seats in the economy class but rest was fine"

Pros: "Timeliness, clean cabin, professional service."
Cons: "Climbing latters to board."

Pros: "The service and flight was smooth."
Cons: "Breakfast was terrible. We only got a croissant and jam. It would have been nice to have had an actual meal."

Pros: "Everything was good."

Cons: "A female member of the cabin crew was rude to one of the passengers (either Latino or Middle Eastern), who was unable to fasten her children's seat belts and informed the crew shortly before the take off."

Pros: "Good crew members with big smiles on their faces."
Cons: "Boarding was just horrible. No order or control over the boarding process; total chaos"

Pros: "On time, friendly crew, comfortable seat, smooth flight, good food!"
Cons: "All good."

Pros: "Flight was fine once we were re-booked"
Cons: "the flight was late from Stockholm, so we missed the connection in Frankfurt. We had to wait for the next flight. This happened on both legs of the trip. The short layover between flights is not enough time to connect, if there is any kind of delay. Especially because it requires taking a bus to another terminal. This was VERY inconvenient!"

Cons: "Old plane, slow crew"