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Find cheap flights to Moscow Sheremetyevo Airport

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Low season

JuneBest time to beat the crowds (3% less expensive on average)

High season

OctoberMost popular time to fly (16% more expensive on average)

Average price (return flight)

AED 1,342(avg. price over the last 2 weeks)

Good deal (return flight)

AED 1,252or less

Good deal one-way

AED 852or less

When to book flights to Moscow Sheremetyevo Airport

Estimated return price
Average price per month

Top tips for finding cheap flights to Moscow Sheremetyevo Airport

  • Looking for cheap airfare to Moscow Sheremetyevo Airport? 25% of our users found tickets to Moscow Sheremetyevo Airport for the following prices or less: From Dubai AED 852 one-way - AED 1,052 round-trip
  • High season is considered to be September, October and November. The cheapest month to fly to Moscow Sheremetyevo Airport is June.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Moscow Sheremetyevo Airport flight deals.

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Top 4 airlines flying to Moscow Sheremetyevo

Scores according to KAYAK customer reviews

7.7
Aeroflot
Overall score based on 8,678 reviews
7.9
Boarding
7.8
Comfort
8.2
Crew
7.4
Entertainment
7.4
Food
Airline reviews

Pros: "The crew made it an awesome experience! Flight was on time, even early!!"
Cons: "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."

Pros: "Helpful person to check us in (though online check in didn't work)."

Cons: "My luggage got lost. Meals very hardly not tasty."

Pros: "Vegetarian options"
Cons: "Wi-fi"

Pros: "Вежливый персонал, комфортный самолёт, много места и очень нравится, что на таком коротком перелёте предполагается чай/кофе с бутербродом или другой сытной закуской"
Cons: "Все отлично"

Pros: "The person at the check in counter was pleasant."
Cons: "Pretty much everything else."

Cons: "Ficixiaoeoe"

Cons: "Late,uncomfy seats,crews were not able even to smile"

Pros: "On time departure"
Cons: "Language barrier"

Cons: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."

Pros: "Crew was friendly and attentive"
Cons: "Meal ok; no beer or wine"

Cons: "Delay of 4 hours in Moscow"

Pros: "Speed of boarding and staff"
Cons: "nothing"

Cons: "No wifi even thought it says there is"

Pros: "There was a change in the schedule and I received an update. The airline Aeroflot did a good job"
Cons: "nothing"

Cons: "Every thing was perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "...."

Pros: "Nice, clean, in time"

Pros: "Everything"
Cons: "The takeoff and landing was very shaky. I've never experienced it this way."

Cons: "45 min delay"

Cons: "Customer services"

Pros: "Everything"
Cons: "Long"

Cons: "The behavior of one Stewardess was horrible. But it happen on the way from Moscow to Bangkok. It was a chief Stewardess by the name Olga."

Cons: "my earfone was not working"

Cons: "i didnt get my kosher meal"

Pros: "Frendly personal!!"
Cons: "no comments"

Pros: "Allways late, the air port in Moscow is terrible and the staff is rude and not helpfull."
Cons: "Air port staff, orgenization, delays and uncertainty"

Cons: "no information was voluntarily provided. we had to continuously ask. missed my connection!"

Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."

Pros: "everything"
Cons: "nothing"

Pros: "We had to race to our New York connection in Moscow. Not like."

Cons: "I didn't have a TV SCREEN in front of my seat 17D so I could not watch any movie or see anything on it"

Pros: "Exselent servis !!thank you !!"

Cons: "There is no reason to wake my small sister, if I've asked not to do so."

Pros: "Great job"

Cons: "As always they lost my request for a vegeterian meal"

Cons: "No intertament"

Pros: "All was grate!"

Pros: "don't wake me up!!!!!!"

Cons: "Boarding is done by sections not by rows"

Pros: "Price, the only reason to use them"
Cons: "Flight delayed without notifying passengers, not even an attempt to help/apologize Tight / uncomfortable seats Reasonable service but totally lacking warmth or even perfunctory interest in passengers Typically rougher than usual landings This is budget airline price, but the actual budget airlines make an effort to offer value and compete with regular airlines. With Aeroflot, you get exactly what you paid for, or less."

Pros: "Easy"
Cons: "Nothing"

Cons: "Self assigned isle seat was not honored. My seat turned out a middle one which I hate the most. No heads up no chance to re-assigned. stuck in where I did not want to be."

Cons: "Crews were terribly unfriendly"

Pros: "wery good! no problem!"

Pros: "The really try to cater to western travelers needs."
Cons: "Their English is still rusty but they try their very best"

Pros: "Некоторые стюардессы очень милые!!!"
Cons: "Сиденья были очень тесные!!! И расстояние очень маленькое!!! На рейс из Янью Йорка"

Pros: "They've gotten their boarding act toget"

Cons: "All"

Pros: "The crew was amazing. The food was good"

Pros: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Cons: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"

Pros: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Cons: "Service, staff and food."

Cons: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Pros: "Overall pretty good. Newer plane, business class is well configured."
Cons: "Food was good, not great. Seats when flat are quite hard."

Pros: "Speedy boarding process, good meal choices."
Cons: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Cons: "Arrival to destination with 7 hours delay."

Pros: "Good selection of movies. Cool flight data display."
Cons: "Seems colder than other flights I've had."

Pros: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Cons: "Never made it to Chicago on original flight due to delays."

Cons: "Horrible complimentary food quality in economy class. Not enough options to purchase food/snack."

Pros: "Super quiet and comfortable flight, dedicated service, punctuality."
Cons: "I liked it all."

Pros: "We where really late and they where very helpfull."

Pros: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."

Pros: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Cons: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Pros: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Cons: "Nothing it was an enjoyable flight all the way around..."

Pros: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Pros: "Stuff"
Cons: "Lack of snacks"

Cons: "They can't even tell me where the bag is supposed to be."

Cons: "We missed are connecting flight"

Pros: "Nothing"
Cons: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Pros: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Cons: "General airplane room issues"

Pros: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Cons: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Pros: "was on time. Small airport, convenient transit without passport control,"
Cons: "Small flight, longer flying time. Almost no service."

Pros: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Cons: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Pros: "The gluten free meal was pretty bad."

Cons: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Pros: "Excellent service!"
Cons: "The boarding control in JFK, Terminal 8 is extremely slow. It had taken about 2 hours to get in. Arrgh!"

Cons: "Toilets were gross."

Pros: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Cons: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Pros: "direct flight from Helsinki to Miami was good"
Cons: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Cons: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Pros: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Cons: "Having to pay to reserve seats."

Pros: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"

Pros: "The crew was very nice and gave us a $10 meal vou"
Cons: "The long delay wasn't great."

Pros: "We got there"
Cons: "No way to get seat assignments until 4 hours before flight"

Cons: "In-flight entertainment was not working. Made and 11hr flight seem light 20 hrs."

Pros: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Cons: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"

Pros: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"

Pros: "Arrived on time. Smooth flight."
Cons: "Nothing really."

Pros: "Boarding was smooth and the flight crew and attendants were friendly and helpful."
Cons: "The seats were so close that we felt like cordwood stacked vertically. There wasn't elbow roon to butter my roll without elbowing the person in the next seat. The food was boring. It was very cold, despite my dressing warmly. It was a relief to board our next flight, which was JetBlue."

Pros: "And perfectly on time!"

Pros: "Very friendly staff, smooth ride and information provided"

Pros: "The flight itself was very good. The food is descent and there are good selection of movies."
Cons: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

Pros: "Nothing."
Cons: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."

Cons: "Nothing was dairy free, staff did not even have access to ingredients so I could check myself."

Cons: "The food was terrible and overpriced. But there weren't any free snacks or anything. No entertainment. Crew were less than helpful."

Cons: "Outdated entertainment system. Furthermore, little selection of movies to see--for instance, the "international" movie selection included only two episodes of Foyles War and nothing else. Is this a joke?"

Pros: "Nothing"
Cons: "If I had known when I made the reservation it was American airline would have never booked a ticket plane was dirty food terrible the whole plane needed a update"

Pros: "Helpful"
Cons: "Better reading material"

Pros: "Not much to say here. It was a short flight, and it went smoothly."
Cons: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Cons: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Pros: "Clean and neat aircraft with nice crew"
Cons: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"

Cons: "Flight attendant didn’t smile @ all, it was like we are on her way."

Pros: "Nice stuff."
Cons: "Probably teleportation?"

Pros: "Clean airplane nice pretty stewardess in short dress."
Cons: "Probably private jet whit hot tub."

Pros: "The crew, plane and airport was great!"
Cons: "Part of our luggage was disassembled and not delivered to the final destination."

Pros: "We made it safely to our destination."
Cons: "There was no WiFi. Comfier seats or at least a pillow and blanket."

Cons: "At least a complimentary glass of water or juice in Economy."

Pros: "flight crew was amazing."
Cons: "Boarding was poorly handled by airport staff"

Pros: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Cons: "Flight was delayed"

Cons: "Horrible customer support"

Pros: "Simple no frills airline"

Pros: "Efficient boarding and disembarking."
Cons: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"

Pros: "Yes"
Cons: "Trips"

Pros: "Crews on Air France are outstanding!"
Cons: "Baggage was lost and was delivered 2 days later."

Cons: "Short flight and unmemorable (that's a good thing)"

Cons: "Flight was late"

Cons: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."

Cons: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

Pros: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Cons: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Pros: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Cons: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Pros: "Newer plane."
Cons: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Pros: "Nice new plane, on time."
Cons: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Cons: "Charging 30 Euros to check in at the airport is lunacy."

Cons: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Cons: "SEVERELY DELAYED"

Pros: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"

Cons: "An extra fee is charged if you don't check-in online."

Pros: "We arrived safely. Bilingual staff."
Cons: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."

Pros: "Nothing"
Cons: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."

Cons: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Cons: "No food or entertainment."

Pros: "Enough said"

Pros: "good"
Cons: "good"

Pros: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Pros: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Cons: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Cons: "paying for water!"

Cons: "surprised i had to pay for coffee"

Cons: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."

Pros: "It was very easy to print boarding pass."
Cons: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."

Pros: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Cons: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Pros: "Very efficient, quick"

Cons: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"

Cons: "Riga to vilnius delayed 2 hours"

Pros: "Boarding, comfort"
Cons: "SAS didn't let me check in my flight to final distinction, so I had a problem."

Cons: "Having to stop in Riga just to get from Berlin to Tallinn"

Cons: "I didn't like have to spend 3 hrs. 45 minutes in Riga just to get to Tallinn."

Cons: "I didn't like the 3 hr. 45 minute wait in Riga. Why should all flights have to go through there?"

Pros: "Plane departed early and arrived early. No incident."
Cons: "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."

Pros: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Cons: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"

Pros: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Cons: "Serve at least one cup of water. It was not offered, nor available."

Cons: "Seat assignments sucked. Could not seat together"

Pros: "The crew was not grntle"

Cons: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Cons: "they must work on quality and price"

Cons: "Better pillows...as simple as that"

Pros: "People next to me"
Cons: "Seat, food , no fee for bag, and service"

Pros: "nice crew on the Rome to US leg"
Cons: "Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’"

Pros: "On time and complimentary drink"

Pros: "Amazing crew helped us check in our luggage at a reduced rate."
Cons: "More inter European connections at more competitive price"

Cons: "Alitalia is the worst airline company"

Cons: "Alitalia is the worst airline company"

Pros: "Pleasant normal flight."
Cons: "In-flight announcement was very very quick and hard to understand."

Pros: "All good.."

Pros: "Crew was fast"
Cons: "Boarding was late and also arrived late"

Cons: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Pros: "we arrived on time, left on time. The crew was nice and looked after everyone."

Pros: "Good flight"
Cons: "Too short time between the flights, almost lose the connecting flight."

Pros: "The flight itself from NYC was great, the connection flight was great."
Cons: "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"

Pros: "I liked very muche the flights time table."
Cons: "I have nothing to add hear."

Pros: "Ok ok."
Cons: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

Pros: "Boarding and in-flight crew very polite and professional."

Pros: "Nothimg"
Cons: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Pros: "Nothing"
Cons: "Seats too cramped and close to facing seats."

Cons: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."

Pros: "Nothing about check-in and boarding."
Cons: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Cons: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."

Pros: "Flight was delayed by over 1 hr , with no explanation fm the ground staff or on board"

Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Pros: "The helpful crew on the ground in athens"
Cons: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Cons: "The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had."

Pros: "Almost nothing"
Cons: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Pros: "Flight was fine"
Cons: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Cons: "I.m 6'2 and it was impossibly uncomfortable"

Cons: "The flight was operated by Alitalia, so my bad review is about it: 1- they made us pay 75 euro for 4 extra kg on the luggage; 2- once on board we had to wait 45 minutes before leaving the airport; 3- there was no entertainment on the plane which looked like a very old plane; 4- they served us a tasteless sandwich and muffin(MEA flight serves a full meal) 5- the choice of drinks was poor: water, Coca cola, tea or coffee, no juices or alcohol; 6- we asked for water 3 times and the flight attendant never came back; Being an expensive flight I was expecting something more than a low coast flight company. VERY DISAPPOINTED."

Cons: "delay without clear indication"

Pros: "Entertainment choices, boarding efficiency, helpful staff"
Cons: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."

Pros: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Cons: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Cons: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Pros: "fast boarding"
Cons: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."

Pros: "Nothing Flight was 40 minutes late, terrible communication at the airport."
Cons: "There is probably more legroom and better service on RyanAir."

Pros: "Easy booking and boarding. Flights on-time very nice catching next flight in and hour and have to go through customs and change tefminals. Didnt feel extra anxiety about catching next plane"
Cons: "Our entire row of inflight entertainment was not working. It wasnt a huge deal but it would have been nice on an international flight LAX to Rome 11+hours. Also limited drink options. Water or cola from bottle and sm serving sizes. It would have been nice to have option of can or cup."

Cons: "Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English"

Cons: "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"

Pros: "In Business, staff excellent and hot food okay."
Cons: "Connection time in Milan airport. 45 minutes from landing to departing. Only 10 minutes from landing to be at departing gate!"

Pros: "Check-in was great both coming and going."
Cons: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."

Pros: "The crew was very friendly and efficient."

Read more about Aeroflot
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