Daily cleaning, installation of cabin HEPA filters on flights to Lauterbrunnen
Malaysia Airlines, Emirates and SWISS have waived their change and cancellation fees on flights to Lauterbrunnen. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Lauterbrunnen.
You cannot fly directly to Lauterbrunnen. KAYAK recommends you fly to Zurich (ZRH) (107.87 km from Lauterbrunnen). From there you can rent a car or get a taxi.
The cheapest airline ticket to Lauterbrunnen from United Arab Emirates in the last 72 hours was AED 1,098 one-way, and AED 1,010 round-trip on the route Abu Dhabi to Lauterbrunnen. The most popular route is Dubai to Lauterbrunnen, and the cheapest ticket found on this route in the last 72 hours was AED 1,465 round-trip.
Zurich Airport is 108 kilometres from the centre of Lauterbrunnen. View on map.
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Lauterbrunnen. Travelers who will enter Switzerland via airplane are required to fill out the Entry form. Children must also fill out the form or the adult traveling with them may include them on their entry form.
A person planning to visit Switzerland is advised to visit Travelcheck to check if entry to the country is possible. More details can be found here.
Read more about travel restrictions for Lauterbrunnen
Visitors from United Arab Emirates will need to quarantine for 10 days upon entering Lauterbrunnen.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Lauterbrunnen.
Current regulations for vaccinated travelers to Lauterbrunnen: most visitors from United Arab Emirates may enter Lauterbrunnen but may still need to provide proof of negative COVID test.
Travel Declaration Form
Masks: Required in public spaces, enclosed environments and public transportation.
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Scores according to KAYAK customer reviews
Pros: "Excellent service. Nothing"
Pros: "My trip from Doha to Zurich was my first flight in a Boeing 787 Dreamliner. Most controls in the Dreamliner are sensor based. While using the toilet, it flushed few extra times triggered by the sensor. Overall excellent experience."
Pros: "Flight from Mumbai to Doha - bit cramped legroom in economy. Food and comfort could improve."
Cons: "It would be great if they could relocate the underseat mystery boxes."
Pros: "Good behavior of staff members."
Pros: "The flight boarded efficiently, and departed on time. Crew were friendly and helpful. The in-flight entertainment system was reasonably well-stocked with movies and shows. Seats were comfortable. Food was decent, but I felt not as good as some other carriers, such as Singapore Airlines."
Cons: "In-flight entertainment screens could be better, and in fact I have had better on other Qatar Airways flights. High reflectivity and poor contrast on these screens made for a mediocre viewing experience."
Cons: "Poor movie choice. Earphones broken, UsB broken. For a new plane really disappointing."
Pros: "Crew were friendly and helping"
Cons: "Worst food taste for veg"
Pros: "the service"
Pros: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Cons: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "The crew was absolutely amazing"
Cons: "More movies on the system"
Pros: "Same as earlier flight"
Pros: "all are nice"
Cons: "nothing but avoid bread"
Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Pros: "Food, entertainment options, comfortable seats, warm blankets"
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "The plane is very comfortable and the staff are friendly"
Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Pros: "No flight No refund"
Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Pros: "Very friendly online travel booking portal. I like it"
Cons: "Transit time was too close with my connection"
Pros: "Every things"
Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Pros: "food was good"
Cons: "all my flights were delayed"
Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Pros: "It was a short flight, so no problems"
Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Pros: "Wonderful services"
Cons: "Nothing bad to say"
Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Pros: "The food was perfect"
Cons: "Chicken sandwich was not good"
Cons: "Maybe the food"
Cons: "Was told to move seat up and down repeatedly"
Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "We normally fly business class, but this was a quick side trip so we settled for economy."
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"
Cons: "All the services and the airport"
Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Pros: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Cons: "Plane was a little too warm."
Pros: "The food was great and so was the staff. The plane was clean and spacious."
Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Cons: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."
Pros: "Everything was good"
Pros: "Great service, amazing food. A lesson to be learned by the American carriers'"
Pros: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"
Cons: "Attendants were kind and service was great"
Pros: "Great service , staff and food ."
Cons: "If drinking a cocktail , I'd have to ring for service. Rude or wild children should be contained by airline staff and not done by local passengers."
Pros: "Very accommodating staff."
Cons: "Temperature was up and down. Seats were small."
Pros: "very comfortable"
Pros: "I loved the food and the movies that were available. Especially with such a long flight, it's good to be kept entertained"
Cons: "Space was a little tight, as well as the boarding process was not in order. Everyone was allowed to go in at once regardless of the group or where the seat was and that was a little frustrating."
Pros: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Cons: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."
Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
Pros: "Food was good enough."
Cons: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Pros: "I got upgraded to business class, only the fourth time in 60 years flying!"
Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
Cons: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"
Pros: "In flight entertainment and snack even for a short 1 hr flight"
Cons: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"
Pros: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Cons: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"
Pros: "The staff is very friendly and helpful"
Cons: "Everything was good"
Cons: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."
Pros: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."
Pros: "The flight itself was fine."
Cons: "The flight was delayed about an hour. Prior to that I had a 10 hour layover at the Istanbul airport. As this is busy 24 hours per day there are times that it is difficult to even find a seat to relax in let alone a spot to lay down."
Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Pros: "Crew and efficiency"
Cons: "Too hot in the plain"
Pros: "Ground & air crew was very cooperative & nice"
Pros: "Interior of the plane"
Pros: "Staff was very good"
Pros: "Turkish airlines is a very friendly airline. They did a good job of making sure people were taken care of."
Cons: "I was traveling with a group and wasn't able to be seated with my group for any of my flights including a 12 hour transatlantic flight. For whatever reason, I couldn't actually check in for my flight and select seats prior to arriving at the airport. This happened with each ticket I purchased through every other agency except for orbitz.com. Not sure if that was a Turkish Airlines issue or a kayak.com issue, but it was very frustrating. When we arrived at the airport, we could no longer be seated together because everyone else had already checked in online and selected their seats for an overbooked flight. One of my group members was issued a standby ticket and almost didn't get on one of the flights that we paid a lot of money for. I would call this travel experience subpar, but I don't entirely blame Turkish Airlines for this."
Pros: "Excellent customer service"
Cons: "Excellent customer service"
Cons: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
Pros: "Finally getting to New York after they let my 1st connecting flight leave without us and the other dozen or so passengers that were supposed to be on that flight to JFK."
Cons: "Everything else was awful. Due to the previous flight being late arriving/departing we got to Istanbul late then they couldn't park the plane to de-board. We missed our connection and were stuck in Istanbul for an entire day. The customer service related to this mistake were awful, blaming us, telling us it wasn't their problem, and constantly trying to get refer us to another representative or their website rather than attempt to resolve the issues. Worst flight experience I've ever had."
Pros: "The crew was great. Flight normal, food and drinks good."
Cons: "Boarding took a little longer and was delayed without them giving us a reason for it."
Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Pros: "Food and good movies selection"
Cons: "Flight attendant actitud"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Pros: "Electronics confiscated from passengers (all passengers, no profiling or consideration for who is dangerous and who is not, which is NOT WHAT I LIKED, I hated it, this political correctness, so everyone "suffers the same", while bad guys still have all the freedom to do terrible things. It is not a security, it is a stupid put on!) but at least our electronics were carefully packed and delivered to Boston. It took whole hour afterwards to retrieve them!!! Terribly inefficient."
Cons: "Stupid, completely idiotic security, caused, of course, by our completely idiotic president Trump rulings, but... Turkish air workers took this stupidity up to an unseen levels. I fight stage 4 cancer, it requires timely medicine. I was not allowed to take on board several critical supplements because they were either in powder, granulated or liquid form (all in their original medical packaging), my custom made crocheting hook was labeled as a dangerous weapon and I was not allowed to take it on board either, so I had no means to alleviate my air flight anxiety. they were going to confiscate and throw it away. Cold "sorry for your loss" was their only reply. They tried to scare me by calling police. Extremely impolite personnel. It took almost two hours, when TA security threaten that I won't fly, to make them pack this little darn crocheting hook together with my iPad. Funny that food on board comes with real metal silverware, forks and knifes included, which are far more convenient and dangerous if I was to use it as a weapon in comparison to a hook (3 inch wooden handle and 1 nah of a metal shaft ending with a small blunt hook, thin - size 2). TA said they provide us with free wifi to compensate for confiscated electronics. I was not able to connect to that wifi all flight long. Movie selection is below mediocre, little choice, practically no quality. Food is bad - not appropriate for my condition at all, but of course I can't bring on board cancer-appropriate food - security labels it as a threat to passengers. No leg room at all for a medium-built lady like myself, can't imagine what thicker or taller people do to survive 9+ hours flight, seats do not recline, pull out tables are of terrible quality- very unstable, so food and drinks fall off even without turbulence, just because of no leg room our knees are always interfere with these flimsy tables. With a comfort and restrictions like I had tickets must cost not a penny over a bus or metro ride, not hundreds of $$. It took about two hours to get my suitcase too - they said our luggage had to go through a second inspection before it gets onto baggage carousel. All in all, I will avoid TA for long flights by all means. Never again. They were an huge downshift to my perfect vacation. I had to go to an emergency treatment today because of the way TA treated me yesterday. Unfortunately, I can't measure how much yesterday's abuse advanced my disease, I am disturbed and frustrated enough to go to court to bring a suit against... yet again, those imbeciles from security do have a good alibi - their actions were triggered by US government regulations."
Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Pros: "always happy , great service,pilots are experts,smoothest and softest landings .i'm 49 years old been flying regularly since i was 2 best airline so far ."
Pros: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Cons: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Pros: "It was a fine flight"
Cons: "Just in Istanbul the we got screened completely again at the termanal then at LAX CBP thought it would be good to hold us at the tarmac for almost an hour while they hunted and detained a kid"
Pros: "Two full meals, snacks and drinks, a toiletry kit, and hand lotion in the bathroom. For a very long flight, it was very comfortable!"
Cons: "They ran out of homemade lemonade with fresh mint before I got any, and by the time I used the restroom, it was relatively unsanitary."
Pros: "See above. The food was excellent"
Cons: "Our seats did not recline"
Cons: "They did not board in priority and my sweet was double booked there was another passenger who had the same set number placing me now in the middle and I specifically asked for an aisle seat"
Pros: "Great great great"
Cons: "Never been better than this time. Usually turkish is the best and i allways travell with turkish and i feel safe and co fortable"
Pros: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Cons: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."
Pros: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Cons: "Turn the lights on early making it hard to sleep"
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Cons: "My suitcase didn't come with the airline."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Pros: "Nice people and good service"
Cons: "Not much"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Cons: "Still waiting to board after missing this connection had to be booked on another airline"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Good flight, very attentive crew."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Cons: "Flight departed 35 minutes late"
Cons: "Flight was cancelled."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Good service onboard, good food. On time."
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "Very friendly crew"
Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Pros: "On time."
Cons: "No negative"
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Pros: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Cons: "They didn't give any napkins out with the food which was weird."
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Pros: "Lie Flat Seats were awesome. Service was excellent."
Pros: "The crew was very friendly and professional"
Cons: "The seat space was a little narrow"
Pros: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Cons: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."
Cons: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."
Pros: "Easy boarding"
Cons: "Slight delay in Departure"
Cons: "Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time."
Pros: "Direct flight to Valencia"
Pros: "Comfortable . No surprises"
Pros: "On time departure"
Cons: "Language barrier"
Cons: "No entertainment. Long queues for boarding. no food option for vegetarians."
Pros: "Was excellent"
Pros: "Service and hospitality"
Pros: "OK entertainment systems, professional crew"
Cons: "Next flight I'm gonna pay extra for extra leg room, felt like a tuna fish in a fish can"
Cons: "Absolutely horrible check-in. Not friendly flight attendant and etc."
Pros: "Good crew, good food."
Cons: "Bad airplane SSJ-100 (new, but noisy). Boarding was terrible!!! They started boarding 15 minutes early and we were waiting in bus 20 minutes to go to airplane and were going to airplane 15 minutes yet!"
Cons: "Delay of 4 hours in Moscow"
Pros: "Crew is helpful, food ok, USB charger exist, but very weak"
Cons: "I had my suit in a garment bag - usually there is room in plane to keep it hanging. This service rejected, because "it's for business class". Srsly? USB charger can be too weak to charge - that's was the case for ipad of my neighbour"
Pros: "great flight, friendly service, good food. best part is non-stop between moscow and miami."
Pros: "The flight attendants are cute and accurate"
Cons: "No small pillows, hard to sleep on chairs"
Cons: "Food could've been a lot better. I ordered Asian vegetarian and I was amused at how much better some of the competitors are in terms of taste and variety"
Pros: "The flight attendants were all very friendly and professional. The plane was clean and very modern."
Cons: "Baggage took a while to show up. However may not be Aeroflot's fault."
Cons: "i dont like food"
Pros: "Great attentive service even in economy. New, clean aircraft. Pilot communication was also on point. Very satisfied"
Pros: "The food was amazing!"
Cons: "The fact that we had to wait i the plane almost 2 hours before our liftoff."
Cons: "I could not make my own check in online for this booking"
Cons: "The food .!!!"
Pros: "Everything was very good."
Pros: "Fast and easy boarding. Nice crew. Individual entertainment TV set with multiple options."
Cons: "Food was terrible; it made my boyfriend and me sick. Attached (unremovable) headrest made seat more uncomfortable. Bathroom smelled like urine."
Pros: "Professional service"
Pros: "Crew was nice"
Cons: "Too late and too hot"
Pros: "Flight attendants was great! I would give them A+ customer service and big props for their patience."
Cons: "Everything was great! I wish there was more A/C and more space in the sitting row"
Pros: "It was quite comfortable and pleasant, will fly again for sure."
Cons: "Food can be improved. Other then that, all was fine."
Pros: "We upgraded our super basic seats for 4500 rubles ($80 in April 2017) for exit row seats, which made a world of difference for a 9 hour flight. Entertainment, food, staff were all great. Toilets were clean and not smelly."
Cons: "One of our checked bags arrived in NYC safely, the other (checked in at the same time!) did not make it. While the delivery service was prompt and easy (we got it by 3pm the next day w/ a call ahead from the driver), it was nerve racking and inconvenient and inexplicable"
Cons: "Boarding was again delayed. The luggage didn't arrive, it was eventually delivered after 48h."
Pros: "Everything was very good"
Cons: "I like everything. Services were perfect"
Pros: "The blue seats"
Cons: "The seating map is incorrect (shows empty space in front of 18b but actually 18a so ended up sitting sardined and not with an open space in front of me. The transit employee assured me my seat was empty in front but I think she didn't give a sh... She said I could get an exit but that I'd have to pay more. Something tells me that the bumpkins that were in the exit rows probably didn't pay extra... Informed Anastasia the hostess twice the obese guy on my right was literally sitting on me and she did nothing to assist with my comfort--why do they say to tell them and they'll do all they can when they don't? For most of the flight my arm was crushed by Igor's (that was his name, really!) obese arm and fat pannus. It was awful and though there were seats just ahead of me, i was refused. I said "so I just have him sit on me and be uncomfortable" she responds "uhh yes". Thanks Anastasia, you're a keeper (of uselessness). Ektarina was a clueless hoot too. She served the Russians to my left and right first and me last (I was in the middle seat), how do you just go from the window guy to the aisle guy then the guy in the middle? I've NEVER seen that ever. She's like "what would you like?" I'm like "what do you have?" She responds "you don't have menu? Uhh..." No genius, you nimwit, you didn't give me one, had you i wouldn't be asking. She came back and asked in russian something about drinks, I said "what?" And she looked at me then turned away. Are you serious? What a rude twit. An Olga comes by at the end, speaks to the two russian guys on either side of me with a smile, says nothing to me, and walks off. Wtf? I think she was asking if they were happy with the service, no wonder she avoided me. The food was horrendous. The worst plane food since 1989. Think of the most disgusting russian dishes and turn it into plane food from the 80s and voila, cuisine a la Chernobyl. I mean how does any carrier manage to serve 80s quality food?! Then they take forever to get the trays so you're stuck looking at the disgusting slop still in your kennel area. Air circulation system is non existent, you don't have any individual vents and they kept the plane a roasting temperature with me being even more hot thanks to the guy sitting on my right arm. No wonder there's an odor of armpit, beet, and onions. I had the honor of leaving my ethnic goat scent to the BO stew. Circa 2001, I Flew to India with them, got stuck in Moscow for 3/4 day with no hotel space, the worst cafeteria meal, & a bunch of grumpy employees who didn't care. It was cool in that this-is-what-the-ussr-must-have-been-like way. The plane I swear was a former army plane and cigarette smoke emanated from the cockpit. I vowed that my family nor I would ever fly them again, I stuck to that until this flight only to learn vows should not be broken. I'm a frequent traveler and have been on the poorest countries national airlines and without hesitation Aeroflot is the absolute worst."
Pros: "On the way to Moscow there was no "kids kit" awailable on the flight, but the crew apologized, and it was ok."
Pros: "Crew was friendly and helpful. Price was good (not counting all the charge"
Cons: "The sound port was broken on my seat (50A), so for 9.5 hours I couldn't watch movies. There was no wine served with dinner (or even given as a purchase option) We were delayed boarding and leaving the plane. Food was terrible. Not healthy and tasty. Too much bread and cakes."
Cons: "No t.v in the airplane"
Pros: "Сам полет был в порядке, хотя из за полетической ситуации в Турции полет был около 6 часов."
Cons: "Был потерян чемодан!!!! Получили его только через сутки , чемодан сломан, вещи в чемодане (еда) испорчены. Еда на обоих рейсах была не вкусной."
Pros: "Food was good so as their selection of movies."
Cons: "The flight crew forgot to take our trays TWICE. We were the only ones in the whole plane who their trays were still in front of us for hours."
Pros: "The service was great. Everything was on time."
Cons: "The second food (pasta) was not great."
Pros: "The individual entertainment screens. But that was ruined by the antiquated two pouring headset plug in so I had to use the poor quality ear buds provided by the airline."
Cons: "I haven't been crammed into a seat that small in a long time. I almost lost feeling in my legs due to my knees being jammed into the back of the seat in front of me for 10 hours.,"
Cons: "The gate was changed multiple times. Very inconvienient!"
Pros: "Keep the good price and service"
Pros: "Great service Nice staff Mostly comfortable Cheap!"
Cons: "The TVs didn't work properly and lag a lot. Food was average but offered several meals which was cool"
Pros: "plane from moscow to ny was really good"
Pros: "Friendly staff. Organized. Spoke English. Helpful. Performed security checks when needed."
Cons: "The magazine holder on the back of the seat was old and fell backwards hitting my knee the entire flight. If they can improve those chair back pockets to stay up or snap up so then don't hang back and take up leg space that would be nice."
Pros: "Great, comfortable seats, sandwiches instead of snacks, and a courteous, friendly crew."
Pros: "This is our third round trip on Aeroflot in 2 years. The price was amazing AND the entire experience was what you would expect from a major airline. We were lucky to have no delays. The inflight service was what we expected, the food was more than edible and the ground and flight staff were professional. We make 2-3 international trips per year and are experienced mature travelers."
Cons: "three hour delay in moscow"
Pros: "Seating was comfortable. Plane arrived on schedule."
Cons: "Seat was too tight. No foot rest"
Pros: "No delay, arrived on time."
Cons: "Old aircraft, the bath room needed to be updated."
Pros: "Very think good"
Cons: "not a choice of Indian movies;"
Pros: "Etihad was efficient and punctual, as expected."
Cons: "Boarding process"
Pros: "the flight was half full so we could really stretch out."
Pros: "Good price to comfort ratio"
Cons: "Horrible food , rest assured you will get a stomach upset"
Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Pros: "Everything was good."
Pros: "Etihad is the best airline on the planet. Certainly the best of the ME3."
Pros: "Good value for money. Everything was fine."
Cons: "Never got here! First foight never left."
Pros: "Everything was lovely."
Cons: "Was to crowded & bath room facilities are very less"
Pros: "Business lounge was out standing"
Cons: "Small duty free shop"
Pros: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
Cons: "I wish there had been more movie options."
Pros: "On time / shedule ahead departure or arrival."
Cons: "Seating arrangement."
Cons: "Middle Seat"
Pros: "Very comfartable"
Cons: "Internet acess is to expensive"
Cons: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"
Pros: "It was a good experience with Etihad airlines, comfortable and ambience."
Cons: "Food provided is not at all good. Very very poor."
Cons: "Nothing not to like."
Cons: "i did not get my luggage yet"
Cons: "All ok"
Cons: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."
Pros: "nice plane"
Cons: "The gate was closed. people sitting on floor"
Pros: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"
Pros: "same as above"
Cons: "same as above"
Pros: "Seat spaces are better than other usual airlines"
Cons: "I have chosen my seat online and they have simply changed it to the seat front of the emergency exit which doesn't lean back. When I asked them why my seat was changed even though I have confirmed the seat again when I had my boarding pass from their office in Dubai, but no one has answered my queries."
Pros: "I really are very satisfied."
Pros: "Simply everything. One of the best airways around."
Cons: "Very hard to think of anything. Before we always got a small pouch with stuff like toothpaste, toothbrush, socks, ... This time around they didn't provide us with such a thing."
Pros: "Seating was comfortable."
Pros: "new airplanes"
Cons: "Dirty bathroom"
Cons: "Was so crowded ..so many people in the que ..was only 1 que at th airport gate to the plane"
Pros: "same has above. Overall it was a very good trip !!!"
Pros: "I don't have the option less than one star"
Pros: "Normal standard"
Cons: "It's acceptable"
Pros: "Excellent lounge free massage free shower."
Cons: "hard to find any."
Pros: "Same as above"
Cons: "Same as above"
Airlines flying to Lauterbrunnen have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Lauterbrunnen
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