Daily cleaning, installation of cabin HEPA filters on flights to Heidelberg
Lufthansa, Air Malta and Air Serbia have waived their change and cancellation fees on flights to Heidelberg. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Heidelberg.
You cannot fly directly to Heidelberg. KAYAK recommends you fly to Frankfurt am Main (FRA) (71.83 km from Heidelberg). From there you can rent a car or get a taxi.
The closest airport is Frankfurt am Main (FRA) (71.83 km). Other nearby airports are Stuttgart Echterdingen (STR) (87.9 km) or Saarbruecken Ensheim (SCN) (115.47 km). KAYAK recommends you fly to Frankfurt am Main.
|Flights from Abu Dhabi||6h 23m|
The cheapest airline ticket to Heidelberg from United Arab Emirates in the last 72 hours was AED 1,414 one-way, and AED 1,043 round-trip on the route Abu Dhabi to Heidelberg. The most popular route is Dubai to Heidelberg, and the cheapest ticket found on this route in the last 72 hours was AED 1,098 round-trip.
Frankfurt Airport is 72 kilometres from the centre of Heidelberg. View on map.
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Heidelberg. Except German citizens and people who are resident in Germany with a current right to reside in the country.
Travelers on connecting flights, who do not leave the transit zone of an international airport. Travelers from closed/banned areas entry is possible only in exceptional cases and is conditional on there being urgent need.
These include healthcare and social care personnel and health researchers, skilled workers whose economic activity is necessary and cannot be postponed or performed from abroad, freight and transport staff, seasonal workers, students who cannot continue their studies from abroad, travelers making visits for urgent family reasons, diplomats and staff at international organizations. Unvaccinated children under 12 years of age are allowed to enter Germany if they present proof of a negative test result and travel with at least one fully vaccinated parent.
Read more about travel restrictions for Heidelberg
Visitors from United Arab Emirates will need to quarantine for 10 days upon entering Heidelberg.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Heidelberg.
Current regulations for vaccinated travelers to Heidelberg: most visitors from United Arab Emirates may enter Heidelberg but may still need to provide proof of negative COVID test.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Heidelberg.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Heidelberg is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Heidelberg with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Heidelberg up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Cons: "It was too cold in the plane."
Pros: "The staff wad nice"
Cons: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Pros: "Crew were very helpful and courteous"
Cons: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."
Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Pros: "Went out of their way to be helpful"
Pros: "Good food and good hospitality"
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Cons: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pros: "Staff was outstanding"
Pros: "very courteous flight crew"
Cons: "baggage took along time to come business class luggage came after economy"
Pros: "It was normal flight"
Cons: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Pros: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Cons: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."
Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Pros: "Very Good Company"
Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Pros: "It was comfortable flight with a friendly crew."
Pros: "Excellent service. Flight on time."
Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pros: "It was much better flight then JFK-Doha, crew was fast and efficient."
Cons: "Dirty washrooms."
Pros: "Leg room was relatively better than the Doha to Atlanta leg."
Cons: "No goodie bags this time"
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Pros: "its a five stars trip in its services"
Cons: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Pros: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Cons: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."
Pros: "Transit airport lounge allowed owing to gold status"
Cons: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Pros: "Excellent service and in time flights."
Cons: "asian vegetable meal was uninspired"
Pros: "landed safely"
Cons: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "Comfort, entertainment, amenities"
Cons: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Pros: "The crew, they were very pleasant and good about taking care of our needs."
Cons: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."
Pros: "Nice aircraft."
Cons: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."
Cons: "Still stuck in Doha! Flight hasn't happened yet!"
Cons: "It was not at all a smooth travel experience. The original flight was from Mumbai to Doha to Los Angeles. After reaching Doha they said the flight is full !! They made me travel via Boston where it was so much hazzel to catch the next connecting flight. My bags did not come in the same flight. Next day I had to go to the airport again to bring them. I did not had anything to wear, I had to purchase basic stuff. It was a very inconvinient travel. I want compensation from Kayak as you guys confirmed my booking and I come to know at the Doha airport the flight is full. HOw did you issue me a ticket??"
Pros: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Cons: "The entertainment system is poor. Hardly any movies/shows worth watching."
Pros: "Service from the crew @ Qatar Airlines!"
Pros: "Seating arrangement Food Menu and Timing Options Fruit and chocolates available at Service Station Wines Selections Entertainment Service gives a very personalized feeling of care"
Cons: "I liked the experience fully have nothing negative to comment about"
Pros: "Very clean and excellent service."
Cons: "Doha airport transfer was a great distance and trams between gates were not well marked for handicapped or elderly."
Pros: "I loved the lounge"
Pros: "The crew was attentive and we definitely didn't go hungry! Tons of new movie options. My husband and I were definitely able to catch up."
Cons: "We were seated in the back of the airplane, where a lot over people hovered for the washrooms, and boarding off the plane took longer. But, not much that could have been done about that!"
Pros: "Crew was excellent and very friendly made the Christmas trip less painful"
Cons: "Limited choice of movies"
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Full aircraft so pick you seats early"
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "Air Plan 380 is comfortable"
Cons: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "The Airbus was quiet and comfortable."
Cons: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Pros: "Easy, comfortable, no issues!"
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "I love Boeing 777s."
Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Pros: "Very professional and very good in customer care"
Pros: "Great airlines, no issues. Everything was great and outstanding."
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Cons: "We had 1h10 min of delay before take off!"
Cons: "not good experience bad impression first time"
Cons: "The emirates member are racist and biogts. Never to fly with them ever."
Pros: "-The time over Dubai was shorter (only 3 hours wait)"
Cons: "-the long bus ride to the plane"
Pros: "On time arrival"
Cons: "The boarding out of Dhaka could have been better."
Pros: "Could not see the screen clearly and was very hard to navigate. Rest all good"
Pros: "Excellent. Amazing plane"
Pros: "Better experience than the first leg"
Cons: "comfort, seat size"
Cons: "Delay of 1 hour, waited on the plain extra hour."
Cons: "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."
Cons: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."
Cons: "Waitwd 1 hour"
Pros: "Efficient cabin crew"
Cons: "Waiting to board 20 minutes after sign flashed “boarding”"
Pros: "Again the service was amazing and great food in a 2 hr flight"
Cons: "Turkish Air lot my suitcase. I will never travel with them again"
Pros: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Cons: "For a long international travel, there is nothing bad to say. They are superb!"
Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Pros: "had a medical emergency mid flight and the crew was fantastic and accommodating."
Pros: "The experience was great."
Cons: "Everything was good the service, the staff was professional."
Pros: "Food and entertainment. Comfort of seats"
Cons: "Crew not helpful, flight delayed, no help when I missed my connecting flight due to the delay"
Pros: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Cons: "No wifi at Istanbul airport."
Cons: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"
Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"
Pros: "Amenities. Flexible food options if requested ahead online. Bilingual staff."
Cons: "Less legroom than others. Small drink proportions."
Pros: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."
Cons: "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"
Pros: "it's mostly good"
Cons: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
Pros: "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
Cons: "That the plane was not full and we could had better seats if we were made aware of that fact."
Pros: "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
Cons: "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"
Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Cons: "the kosher food was poor"
Pros: "If you are flying Turkish from the US or from Istanbul to the US or other far away destination, for the love of God, do not fly on the B777-300. Did that twice from Chicago to Istanbul and back, and the seats in economy are a real killer....very tight and uncomfortable. On the other hand, if you have a choice of Turkish aircrafts b777 vs AB330-300, you will do yourself a favor by selecting a flight on an AB330-300. Slighter smaller plane then the 777 but a little more comfortable in coach. So you are warned......and by the way, you will select a two seater combination rather than being stuck in the middle.....If you are stuck in the middle, always do your best to get at least an isle seat."
Cons: "Turkish Airbus 330-300 Loved a little more leg room in economy. Also the FA very really on their feet and eager to help. Always with a smile on their faces. I would recomand flying Turkish overseas but only on an AB 330-300 coach configuration."
Cons: "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
Pros: "The entertainment and food were excellent"
Cons: "The boarding process was horribley inefficient. I stood in line in a non air conditioned terminal for over 30 minutes for a security check before boarding."
Pros: "Service Good Clean On time"
Cons: "Price is high"
Pros: "Clean airplane, food was better than the typical "pasta or chicken""
Cons: "Entire group waited to board at makeshift gate. No place to sit and minimal climate control. No word from the airline about when we would board or what was causing the delay. Very poor communication from Turkish Airlines overall."
Cons: "Delay in receiving luggage ,"
Cons: "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
Cons: "See above"
Pros: "EverThing was excelentní bit doménových s feet smetl hořické"
Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"
Pros: "All the movie options, the great food, the great service, and the timeliness of arrival."
Cons: "Nothing, it was great!"
Pros: "Best long distance airline I have flown to date."
Pros: "Entertainment was good, there was a wide variety of movies, music and TV shows to keep passengers entertained. Seats were comfortable enough."
Cons: "I was really disappointed with Turkish airlines this time. When we first boarded, I informed the flight attendant that I had hurt my back just 20 min ago and if it was possible to change seats (since it was hard for me to move with 2 people sitting next to me) after boarding was complete. She was nice enough by offering me ice, and said that once I hear the announcement ''boarding complete'' I can get up and look for a more comfortable seat. When I did that she asked me to go back to my seat immediately without letting me speak, and not once during the 13hr 30 min flight did she come to check if I needed anything. Food was served twice, a 13hr 30 min flight and food was served twice. It was almost impossible to call flight attendants if you needed water, coffee or was starving..they were always in a hurry and a little rude. Definitely going with Emirates next time, the service there doesn't even compare!"
Pros: "Food very good."
Cons: "I was told I had an aisle seat but it was not on the aisle. Why not tell the truth?"
Pros: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"
Pros: "The people and service and food were all excellent. My only problem was missing the connecting flight. See comments on the right."
Cons: "The flight was late in leaving, so I missed my connecting flight and had to stay overnight in Instanbul. It would have been nice if they were more organized and could have postponed the flight, or made arrangements for those who were on a connecting flight to be driven over there quickly."
Cons: "Entwrtainment Audio was noisy"
Pros: "Having seen so many ads promoting the quality and service of Turkish Aurlines, I was quite disappointed in the end. Only the entertainment and seat facilities were good."
Cons: "The boarding was a mess in Istanbul. My pre-booked seat was changed in the last minute despite asking to be located in a similar area. The staff were not attentive."
Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""
Pros: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Cons: "Leg room in economy."
Pros: "The food!"
Cons: "Gate agents attitude and unwillingness to answer simple questions."
Pros: "The food on the plane was good and the entertainment options were also nice. Many options for movies etcetera. Also as much food and drinks as you want."
Cons: "The seating was tiny. Not enough room for legs to stretch out. The plane also had Florescent lighting that changed colors every 20 seconds for the first 2 hours of the flight, my wife got nautious. At 11:30pm they served supper, which the food was good but this was supposed to be a red-eye so we were expecting some rest. The lights finally went out at 1200 midnight. They turned them back on at 6:00am for breakfast. I will never under any circumstance fly Turkish Airlines again."
Cons: "delay in the flight time"
Pros: "Food, service , seat ,"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Cons: "No reading light in my seat..."
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "Very friendly and helpful personnel."
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "In flight food was enjoyable"
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "The crew were pleasant"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Pros: "They were awesome."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Excellent service, excellent food."
Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Pros: "We love the flight all the way"
Cons: "I missed my flight because of MU"
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Cons: "Terrible moslem food, too much lentil with tasteless chicken"
Pros: "Staff very nice, plane clean and nice food"
Pros: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Cons: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Pros: "The delightful crew members on KLM flights always make the experience the best. From the crew at check desks, to those greeting you as you board and throughout the flight, they are the reason I continue to fly with them. I love how they have bassinets for those traveling with babies. the adventure packs for children and the never ending smiles and treats for the rest of us."
Cons: "This time I was turned away as a Sky Priority Member, and told there are too many categories at boarding and told my Silver Status (after this flight was bumped to Gold). Not sure what has changed in the last 2 weeks."
Pros: "The crew was very nice , offering us often drinks and snacks There was touch screen to each passenger the flight passed faster thanks to the films ... especially i loved the idea of waching a film that took place in new york city when our destinations was new york . Thank you"
Pros: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"
Pros: "Lie Flat Seats were awesome. Service was excellent."
Pros: "It was a KLM flight so good"
Cons: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."
Pros: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"
Pros: "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
Cons: "Seats showed a lot of wear."
Pros: "Nice short flight, everything was on time"
Cons: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"
Cons: "Cramped space; my back still hurts Entertainment system did not work; only L-sound and poor visibility screen. The worst airline food I have aver been served."
Pros: "Googlooking, elegant and courteous flight attendants. Good service, good food, tooth brushes in the bathrooms in econom class too."
Cons: "Too few options of food and drink for purchase in the "Flight caffe" and te same options of food for the second food service in econom class."
Pros: "aircraft was clean,best service."
Cons: "Discomfort, 4 time boarding was late. It was very sad for me to fly with aeroflot company it was a first and a last time with AEROFLOT."
Pros: "All crews are very polite and nice looking!"
Cons: "Entertainment options were really outdated and lam,, little fresh content."
Pros: "This was my grandma's flight, and she said it was good (as usual she doesn't complain and is positive)!"
Pros: "Crew was nice and helpful"
Cons: "The seats were very narrow and the food was horrible"
Pros: "The best airline company, thank you very much!!!"
Pros: "In general a fine flight"
Pros: "Excellent service!"
Cons: "There was a delay"
Pros: "The prices for international flights through JFK on Aeroflot are incredible! The planes are pretty comfortable, and the flight staff is friendly and helpful."
Cons: "The check-in process is always crazy slow, resulting in major back-ups around the check in desk. Even if you check in online, you still have to wait in the same check in line to drop off your luggage. The boarding process is typically also a bit crowded and slow."
Cons: "No vegetarian food options Boarding was delayed but no announcement was made"
Pros: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."
Cons: "Did not switch the lights for a long time after ate."
Pros: "i arrived -6 hours ago and i dont have my kuggage in a 1:30 hour fly! why did i pay the insurance for?"
Pros: "Great food, stuff and free movies"
Pros: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Cons: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."
Pros: "We upgraded our super basic seats for 4500 rubles ($80 in April 2017) for exit row seats, which made a world of difference for a 9 hour flight. Entertainment, food, staff were all great. Toilets were clean and not smelly."
Cons: "One of our checked bags arrived in NYC safely, the other (checked in at the same time!) did not make it. While the delivery service was prompt and easy (we got it by 3pm the next day w/ a call ahead from the driver), it was nerve racking and inconvenient and inexplicable"
Pros: "Time keeping and check-in counter staff was excellent"
Pros: "And if someone tell you that's cold in the plan offer him blanket and don't turn off the ac. I was sweating through the whole flight!!"
Pros: "The work of the crew and stewards"
Pros: "The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals."
Cons: "English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals."
Cons: "Boarding by bus with -16C temperature took long time . Some passengers were not warmly dressed and they were freezing. I suppose it was necessary for defreezing the airplane but it could have been better organized"
Pros: "Flight was fine."
Cons: "The ticket purchase experience was horrific and took over 6 hours to get a confirmation after 5 phone calls and one price hike. alex vlasov 347-244-2516 email@example.com"
Pros: "Clean space, nice crew"
Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "Space between rows is nothing for average man, it was very uncomfortable"
Pros: "The flight was fine. The crew on the plane was fine, but wasn't nice, did their jobs. The entertainment plan was good. The food was okay. The boarding/baggage drop procedure is well organized and they have reasonable pricing on excess luggage."
Cons: "Customer service. My baggage was damaged and I reported it first thing when I came off the flight. But Aeroflot's Baggage Damage department was unreachable by phone the entire day after my flight, when I was still in Moscow (it was a connection). When I contacted them, 3 weeks later (by the instruction of their Lost and Found personnel) on the way back from Tokyo, they said it was too late to process my claim. Apparantly I had to contact them (an unreachable department) up to 7 days from the flight. Now they still won't compensate me in any way. The plane crew just do their jobs but they are not even trying to be nice. On 3 of our 4 flights there was not enough room for my legs. the audio on the entertainment plan was bad and their headphones (you must use) are also horrible. I will never fly Aeroflot again."
Pros: "Take off and landing were smooth with no delays."
Cons: "Both on the flight to Delhi from Moscow, and on the return flight there was a problem with the AC on the flight. The front part of Economy was hot and people were sitting and fanning themselves because of the heat. a walk to the back of the plane let me learn that the air there was more bearable, so I spent most of the flight standing in the aisle. Not comfortable at all!!"
Pros: "On schedule Nice and polite service in airport and fly"
Pros: "Exselent servis !!thank you !!"
Cons: "There is no reason to wake my small sister, if I've asked not to do so."
Cons: "Был потерян чемодан!!!! Получили его только через сутки , чемодан сломан, вещи в чемодане (еда) испорчены. Еда на обоих рейсах была не вкусной."
Pros: "Сам полет был в порядке, хотя из за полетической ситуации в Турции полет был около 6 часов."
Cons: "Был потерян чемодан!!!! Получили его только через сутки , чемодан сломан, вещи в чемодане (еда) испорчены. Еда на обоих рейсах была не вкусной."
Cons: "Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad. Also same for entertainment. The entertainment should be update at least monthly. I have exhausted all the media choices."
Pros: "Great job"
Pros: "All ok"
Pros: "Quick flight, lovely staff"
Cons: "Nothing bad"
Pros: "Unlike most airlines now, Aeroflot gave me 1 full meal on the flight between Milan and Moscow and 2 meals betwen Moscow and LA. They also made regular water and coke servings, as well as coffee and tea -- and a moist towelette, slippers and individual movies for the economy class. I recommend Aeroflot for their overall friendliness and consistent service!"
Pros: "Movies choice was good, some were rather new. However, control panel didn't work properly, so I had to spend significant time to make my selection work."
Cons: "Landed 30 min later than scheduled"
Pros: "Newer plane, good food, very good service and at a reasonable price."
Cons: "Slight delay but nothing major. Processing at Russian immigration was VERY slow! Have had quicker service in Africa....."
Pros: "The flight it was good and on the time..."
Pros: "The flight was relatively cheaper than others"
Cons: "The aircraft was less comfortable than other flights I've been taking in the last few years,but I was ready to accept it given the cheapest cost. The food though made me real sick,I still have stomach ache after 24 hours. The headphones provided to watch movies were of such low quality that it was barely possible to hear what the actors would say, and given that it was a two-input system, it was not possible to use your own headphones."
Pros: "Smooth boarding Slippers"
Cons: "Boring food"
Pros: "Every seat had power outlets via USB and good food options."
Cons: "Lots of loud children running around."
Cons: "Quality of sear"
Cons: "Change gate without inform. Program for entertain was broke along flight. Some crew was not polite."
Pros: "There was nothing pleasant about this air travel other than getting to me to and from my destination."
Cons: "The flight attendants were singlehandedly some of the worst people I have met in my life. Not just the worst service, but terrible-rude individuals. They made faces and were sarcastic towards other passengers. It was almost as if they were somehow doing everyone on the flight a favor by serving them. The seats were smaller than any budget airline I've flown on and the food was near mush and inedible."
Airlines flying to Heidelberg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Heidelberg
Masks required on board, masks provided on flights to Heidelberg
Social distancing seating
Middle seats unavailable to book on flights to Heidelberg
Testing for antibodies, testing for symptoms for flights to Heidelberg
Waiving of change fees. Search flexible flights to Heidelberg