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Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Yes

Cons: Was excellent

Cons: Please provide enough blankets. The canin was cold!!!

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Cons: We ordered the assistance for transfer at the check-in. However the request was not sent to CDG airport. We got seats for the flight to San Francisco in two different raws and the Czech Airline representative refused to give us two near-by seats. Even water in the plane was offered for money.

Pros: Everyone was in a great mood!

Cons: The noisiest flight ever, not the plane but the passengers! We booked 6 months ago and our seats (wife and I) were on opposite ends of the plane

Pros: Everything was more or less good except hand luggage which nowhere to place because there were to many things already placed. Some of suitcases didn't look like hand luggage because there were really big ones.

Cons: I don't like if I have to keep my hand luggage under the seat because there is no room for feet. This happened because there was no place above my seat. Why so? Do you allow people to take more than allowed by rules? I had flights to Paris and back and all two flights were with the same issue

Cons: The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water

Pros: Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks.

Cons: Great service, friendly team and most importantly great food

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Pros: Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food.

Cons: My bag making it to my destination not broken.

Cons: My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight

Pros: Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep

Cons: More movies and TV shows please!

Pros: Crew is fantastik,Dana is the best

Cons: Food

Cons: My son has this flight and I bought his ticket.. he lose the luggages.Why ur flight had delayt why

Pros: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.

Cons: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.

Cons: We ordered the assistance for transfer at the check-in. However the request was not sent to CDG airport. We got seats for the flight to San Francisco in two different raws and the Czech Airline representative refused to give us two near-by seats. Even water in the plane was offered for money.

Pros: The flight was on time

Pros: Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional.

Cons: It was hot in the plane, probably cranked up the cabin heat to 25°C :)

Pros: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment

Cons: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.

Pros: Easy; fair prices; budget rates

Cons: no entertainment (N/A)

Pros: The crew in the aircraft were good but the ground services were poor

Cons: The ground staff should respect travelers. And they should look to customers satisfaction more

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: Overall good for economy.

Cons: Nothing really. Perhaps the food.

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Pros: Boarding was easy

Cons: Expensive flight

Pros: Crew was attentive. Timings were spot on.

Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Pros: It was very comfortable and pleasant.

Cons: Could be a little better the service, the dinner was late

Pros: Seats are comfortable on Business Class. Service is good

Cons: Constant delays specially from CDG! Poor cabin service specially on this flight.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: Fix the damn KIOSKS at Vienna!

Cons: Time

Cons: I congratulate the KLM crew!

Cons: KLM crew exceed our expectations

Cons: Flight was delayed due to mechanical issues so do a better job at maintaining the planes

Pros: Everything was more or less good except hand luggage which nowhere to place because there were to many things already placed. Some of suitcases didn't look like hand luggage because there were really big ones.

Cons: I don't like if I have to keep my hand luggage under the seat because there is no room for feet. This happened because there was no place above my seat. Why so? Do you allow people to take more than allowed by rules? I had flights to Paris and back and all two flights were with the same issue

Pros: Meal

Cons: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv

Pros: very nice crew

Cons: my bagfage was lost

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Cons: Plane was smaller than what I thought it would be.

Pros: Nothing

Cons: everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight

Pros: They delivered us to Helsinki

Cons: Our bags didn’t get delivere, they promised them tomorrow afternoon however our flight is tomorrow morning! One again opposite ends of the plane for my wife and I.

Cons: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!

Pros: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment

Cons: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.

Pros: Was the Crew very rude

Pros: Flight was on time.

Cons: Check in line was very long and boarding was very unorganized.

Pros: Nice and fast plane ride.

Cons: Those ATR72 aircrafts are totally inconvenient

Cons: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!

Pros: NO HELP WITH WHEEL CHAIR

Cons: NO HELP WITH GETTING WHEEL CHAIR

Pros: Everything on this leg of my trip was infinitely better

Cons: Na

Cons: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .

Cons: We were really afraid from istanbul to beirut.

Cons: 4 hours late - no communication Rude flight attendants

Pros: The flight was very uncomfortable and dirty