Daily cleaning, installation of cabin HEPA filters on flights to Bansko
flydubai and Emirates have waived their change and cancellation fees on flights to Bansko. Confirm policies on booking site.
You cannot fly directly to Bansko. KAYAK recommends you fly to Sofia (SOF) (95.46 km from Bansko). From there you can rent a car or get a taxi.
|Flights from Dubai||5h 08m|
The cheapest airline ticket to Bansko from United Arab Emirates in the last 72 hours was AED 1,116 one-way, and AED 1,010 round-trip on the route Dubai to Bansko. The most popular route is Dubai to Bansko, and the cheapest ticket found on this route in the last 72 hours was AED 900 round-trip.
Sofia Airport is 95 kilometres from the centre of Bansko. View on map.
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Bansko. A person traveling to Bulgaria must present an EU Digital COVID certificate. In the event that C-19 passport is not available, they may also present a certificate containing the same data found in EU Digital COVID. The certificate is either, a proof of vaccination, proof of recovery from Covid-19 ( valid for the period from the 11th to the 180th day) or negative PCR test result.
Read entry details here.
Read more about travel restrictions for Bansko
Visitors from United Arab Emirates are not required to quarantine after entering Bansko.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Bansko.
Current regulations for vaccinated travelers to Bansko: most visitors from United Arab Emirates may enter Bansko but may still need to provide proof of negative COVID test.
Health Declaration Form
Masks: Required in enclosed environments and public transportation.
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Scores according to KAYAK customer reviews
Cons: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."
Pros: "Great flights. Lots of room in economy, which is needed for a 14 hour flight. Also excellent personal entertainment system in the seat. This was my first flight on Qatar airlines. I will definitely book on Qatar again."
Cons: "I gave the food 4 stars only because of better meals that I have had with a different but similar class airline. It is good food but it is not excellent."
Cons: "Only issue was long transit line in Doha, otherwise outstanding service and comfort"
Pros: "every thing was good bout only test of kook food was not good."
Pros: "The crew were very friendly and helpful."
Cons: "Could have used a little more leg room without having to pay extra for it."
Pros: "The aircraft were all brand new & immaculate, the service was impeccable and every flight on time Plus they have the best safety video"
Cons: "The food was perhaps a little bland for my tastes"
Pros: "Prompt takeoff. Seats were comfortable. Excellent selection of films on the in-flight entertainment system. Food was OK. Crew were extremely helpful, despite some of them clearly being tired. When my in-flight entertainment system failed, I was offered a seat change."
Cons: "Unfortunately, my the sound on my in-flight entertainment system cut out about 45 minutes into the flight. Although crew were extremely helpful in trying to rectify the problem by resetting the system, it was to no avail."
Pros: "service, staff, on time, clean, extra inch or two of seat spacing"
Pros: "They cancelled the flight"
Pros: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Cons: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"
Pros: "Very pleasant and comfortable flight."
Pros: "Wifi !!!!"
Cons: "Bigger seats"
Pros: "crew was so kind and lovely with our daughter"
Cons: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Pros: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Cons: "Nothing. Keep up the good work"
Cons: "Food was just not that great. Too many peppers in everything!"
Pros: "Great experience"
Cons: "The flight is too long"
Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Cons: "Delay at landing"
Cons: "better food"
Pros: "Q Suite is top-of-line business class product"
Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Pros: "The crew were fab"
Pros: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Cons: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Cons: "Internet bad"
Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."
Pros: "Flight duration was short"
Cons: "Nothing in particular"
Cons: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Pros: "Plane was new and very nice."
Cons: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."
Pros: "Overall nice"
Cons: "Same as above"
Pros: "I liked staff , boarding was organized food was not very good needs to be improved"
Pros: "clean airline, modern airplanes, good food, friendly service"
Cons: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Pros: "The crew on my side of the cabin was very good."
Cons: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."
Pros: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."
Cons: "Lack of internet access is not acceptable during long flights."
Pros: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Pros: "Flawless boarding, service, food and arrived 30 minutes early."
Pros: "Very kind and helping crew.. professional and helpfull"
Cons: "I dont have anything to complain about"
Cons: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "Easy, comfortable, no issues!"
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "I love Boeing 777s."
Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "the vegeterian option was missing in lbreakfast and lunch"
Cons: "Baggage took over 40 minutes to come out."
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Cons: "We had 1h10 min of delay before take off!"
Cons: "not good experience bad impression first time"
Cons: "The emirates member are racist and biogts. Never to fly with them ever."
Pros: "-The time over Dubai was shorter (only 3 hours wait)"
Cons: "-the long bus ride to the plane"
Pros: "On time arrival"
Cons: "The boarding out of Dhaka could have been better."
Pros: "Could not see the screen clearly and was very hard to navigate. Rest all good"
Pros: "Excellent. Amazing plane"
Pros: "Better experience than the first leg"
Cons: "comfort, seat size"
Pros: "friendly crew excellent service good food"
Pros: "Wonderful flight with spacious seats."
Cons: "In Delhi the flight was canceled due to a technical issue. Staff did not try to book us on another flight and they could not communicate when we would leave. They just told us we had to go to the hotel. After waiting approximately 8 hours in the airport, it took an hour to go back through immigration, another hour to get our luggage, another hour to get on buses, then 45 minutes to the hotel. Once there, the hotel was not prepared for us. The buffet was out of food and couldn't make more because they had to prepare for dinner. It took another hour just to check into the room and I couldn't get the Internet for the first two hours. The day was full of standing in lines being herded like cattle from one place to another with no information. I called Turkish airlines to try to find out when the flight was rescheduled but no one could tell me anything. At 11 at night the hotel told me to come down and get on the bus. I told them it would take 10 minutes to repackage my things, and they said that was too long. I rushed and got on the bus and then sat on the bus for an hour before it left for the airport. Then I was late for the flight, I had to cut in front of people inthe security line and run through the airport. Once at the gate, they hadn't even started to board, and once we were aboard, we sat on the plane for over an hour before taking off. My original layover was 3 hours but now it's 7 hours. Turkish Airlines never apologized or were able to communicate anything accurately. I paid extra money for this ticket however it set me back in time and I'm so exhausted It will take me much longer to recover. I will never fly Turkish airlines again."
Pros: "The hospitality"
Pros: "Food, amenities, price and service excellent. They are in our top two preferred airlines"
Pros: "Friendly service and airport staff very helpful and friendly at transfer."
Cons: "Transfer from plane to bus to airport was a bit hectic and unexpected. Several passengers where forcing there way through to get off sooner and staff did tell them to go back to their seats but they moved through again soon after pushing past passengers"
Cons: "There was no inflight entertainment."
Pros: "I am so amazed to get all arrangements done accurately with strict punctual time-frame. Entertainment and amenities were more than expectation. First preference for all my further travels and as well as recommending to all my family and friends !!"
Pros: "Crew was nice and polite"
Cons: "Late! Every single flight was late and we had to run like crazy thru the airport to get to our connection. Food was awful. No entertainment."
Cons: "The lack of on board entertainment was the thing that upset me the most."
Pros: "No sops followed"
Cons: "Food is really bad and they never even bother checking with any one same burger which is cold dry"
Cons: "I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time."
Cons: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"
Pros: "Crew was nice, seats were comfortable"
Cons: "I enjoyed the flight"
Pros: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Cons: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Cons: "Seats are extremely uncomfortable.."
Pros: "Perfect was everything"
Cons: "Prices was high"
Pros: "We were told by terminal staff in Istanbul that the fkught was on Turkish Airlines.We waited in line at the first ticket counter and then we were sent to a second ticket counter where we waited in line again. We were sent to a 3rd counter where the Supervisor was chatting with a lady for 20 minutes. When we reached the counter we were told it was too late to board and we had missed our flight even though there were still 35 minutes to flight time. Turkish Airlines staff would not help us any further and we had to go purchase another ticket."
Pros: "Good seats, great staff, good food, luggage service on time, excellent price!!"
Cons: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."
Pros: "The staff is very accommodating and the meals served on board were good."
Pros: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
Cons: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
Pros: "crew and service are great."
Cons: "the last leg, Istanbul to DC was completely full. i was seating at the back (33K). after the meal, i wanted to recline and the man behind me started yelling as he has water on his table. i apologized and asked if i can recline the seat and he yelled again and said i cannot recline my seat. i talked to the flight attendant and she wanted to move me to a middle seat. i declined and eventually the man said i can recline my seat. but i mean, seriously, i got yelled at for trying to recline my seat and got no apologies from anyone."
Cons: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Pros: "Service and food"
Pros: "We loved everything about our flight, plane was so quiet and service was amazing"
Pros: "Excellent service and food. Good selection of movies. Great overall experience."
Cons: "Crying baby and squealing toddler."
Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Cons: "I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections."
Cons: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Pros: "The flight and crew were fine. But I am frustrated with Turkish Airlines and their non-response about my tax refund for a flight I did not use."
Cons: "I am disappointed that Turkish Airlines has not responded to my request for a refund on taxes for this same flight that I did not use on February 19 because I was sick. Dhaka-Istanbul-Tirana-Istanbul-Chicago. They made me pay double what I paid for the entire round trip flight to move this flight 2 days later when I was well enough to fly. I have called and written several times and they have not responded. I have used Turkish Airlines for years and this is very disappointing, I am entitled to the airport taxes that I paid and did not use."
Pros: "Everything was perfect!!! I have no remarks!!!"
Pros: "New airplane good service good flight attendant depart on time"
Pros: "The benefits of being United Gold status is a real plus at the lounges and in the boarding process."
Cons: "The 12.5 hour flight is too long for my aging body!! Either bulkhead or business is needed for flights that long"
Pros: "Boarding on time. Decent food. Relatively clean aircraft"
Cons: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Pros: "Crew was friendly and helpful. Would choose Turkish Air again."
Cons: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."
Cons: "There was no child meal dispite us ordering it."
Pros: "The crew and the food were great."
Cons: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
Pros: "Staff are welcome and supportive.at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Cons: "Delayed departure for nearly 3 hours from Islamabad to Istanbul (TK711)."
Pros: "Great food!"
Cons: "The aircraft looks a little old."
Pros: "Comfort, food, staff, everything"
Pros: "The counter in Kuwait was very kindly with my because I have disabled boy"
Cons: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Pros: "Staff was courteous and wore smiles..."
Cons: "The food could have been better..."
Pros: "I am a business woman and my time is very valuable. I was supposed to fly on May 18,2017 with Turkish Airlines and my flight was rescheduled for May 19 without prior notice,call or a text message.I was driving to Miami on the 18 th just to find out my dilghtbwas cancelled.No one have me an option or asked me to reschedule.I had to fly on the 18 May and I picked this day for a reason.No one from Turkish airlines was present at the airport on the 18 May."
Pros: "Food, crew, comfort, not a full flight, enough room for everyone"
Cons: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."
Pros: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Cons: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
Cons: "Yes, everything was really good"
Cons: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
Cons: "Too hot inside the aircraft"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Pros: "Everything OK"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Pros: "On time"
Pros: "Consistently high standards"
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Cons: "I missed my flight because of MU"
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"
Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."
Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."
Cons: "Lost lugage not yet delibered"
Pros: "The long flight"
Cons: "The long flits"
Pros: "Good service."
Cons: "Business is EconAnthro my seats with the middle seat open."
Pros: "The delightful crew members on KLM flights always make the experience the best. From the crew at check desks, to those greeting you as you board and throughout the flight, they are the reason I continue to fly with them. I love how they have bassinets for those traveling with babies. the adventure packs for children and the never ending smiles and treats for the rest of us."
Cons: "This time I was turned away as a Sky Priority Member, and told there are too many categories at boarding and told my Silver Status (after this flight was bumped to Gold). Not sure what has changed in the last 2 weeks."
Pros: "I can't even count the number of times I have flown KLM in the last 4 years. They are my airline of choice when I fly back and forth from the U.S. thru Amsterdam to Nairobi. This last flight I boarded and then 90 very exuberant girls from London board in all the rows in front of me. I was concerned it was going to be a less than restful flight. Just the opposite. As always the KLM crew took extra ordinary care of all of use. The service was wonderful and I scooted off the flight ahead of the girls to make my very short connection. The crew is what always make the experience delightful! Thank you again KLM."
Cons: "It would be so nice if the arm rests came up all the way. When you have empty space on your row it would be nice to move the arm rests all the way and stretch out. Also there were not as many New Release Movies to choose from as usual, it seemed."
Pros: "Very good flight.I recommend it to everyone."
Pros: "Nothing really"
Cons: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."
Pros: "Fast,, efficient but friendly crew"
Cons: "Nothing bad about this short haul flight"
Pros: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Cons: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."
Cons: "One of few airlines with seats right next to kitchen Super old plane! No Usb charging possible (or we all couldn't find) I asked for aisle seat as always. They said we give you a window seat but we have blocked the 2 seats next to you so you have 3 seats. I thanked and asked for that aisle seat and they said no again. Then obviously both seats were fully booked and I jammed in the corner. Ridiculous."
Pros: "Ice cream!!"
Cons: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."
Cons: "Tight seats. Problem with economy class in all airplanes."
Cons: "The kosher food was horrible the same road and it tasted horrible"
Pros: "Plenty of movie options"
Cons: "I requested to be seated in the two empty rear seats with my friend instead of opposite sides of the plane. This request was denied because they were full and for crew. The seats reminded empty the entire flight - but the seat cushions were placed in the rear for flight attendant comfort. Pissed!!"
Pros: "We had never heard of Aeroflot. We had a last minute cancellation. So we booked our flight with them. We loved the service and overall the whOle experience. We will defnitely fly them again..."
Cons: "Some of the crew were not working for you - they seem to act like you are inconvening their lives."
Pros: "Food, blankets, eye masks, slippers, helpful in adjusting seat for quicker time change"
Cons: "No vegetairian food"
Cons: "Very moody crew who was serving, and especially one of the crew member Lina. She wasn't patient and snatch my cup when I asked for tea for my daughter. No English skills for foreign person to understand. I think if company wants to be international they have to keep up with standards. Example of boarding needs to be done be row number."
Pros: "Not a great deal"
Pros: "Boarding time was shot ,despite plane was late. Sturdeses were polite and knowledgable"
Cons: "We spent 5 hours on a plane waiting for departure !!! For that inconvenience we got 1 bag of lays and glass of water, pilot communication with us were very poor ( no eta or reasons for delay) - at SVO airport we got new boarding passes and voucher for 490 rub (~$8) to get something to eat ( with no explanation how that amount was calculated )"
Cons: "Passengers less rude"
Pros: "The crew was good, helpful and attentive. Boarding was flawless."
Cons: "The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget."
Pros: "The cree was nice."
Cons: "My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help."
Pros: "The crew made it an awesome experience! Flight was on time, even early!!"
Cons: "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."
Pros: "The crew was very friendly. Flight was on time, luggage were given on time as well. Well organized flugjt and nice crew!"
Pros: "Crew was very helpful and friendly."
Cons: "Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING."
Cons: "45 minutes delay.."
Pros: "The is very friendly and helpful."
Cons: "The Kosher food is really bad. I got the same piece of raw marinated carrot and other unknown vegetable 3 times... During a flight."
Cons: "Problem in ticket and mess in boarding and seat not comfortable at all"
Cons: "Flight delayed after previous flight had been cancelled, no communication, awful customer service"
Cons: "Great crew"
Pros: "seats ok but only because the plane was not that full"
Cons: "tv movies was terrible hard to use"
Pros: "uneventful flight, good movie selection. Crew was polite and thorough."
Cons: "Very crowded. Sears are so close together. . doctors recommend getting up periodically and walking around to improve circulation. Nearly impossible with such narrow aisles and people with legs and belongings sprawled in the bulkheads. The flight attendant seemed surprised and confused when u told I"
Pros: "i liked everything besides what i wrote ///"
Cons: "1if my screan worked 2 i asked them to find me one that works said yes thou never returned"
Pros: "The crew was attentive and well organized."
Cons: "Embarking and disembarking the aircraft in Moscow. That's just how the airport is though."
Pros: "Service on Aeroflot is good -- helpful and friendly."
Cons: "We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade."
Pros: "Nuff said, having a gold Aeroflot card is nice"
Cons: "Late,uncomfy seats,crews were not able even to smile"
Cons: "No entertainment. Long queues for boarding. no food option for vegetarians."
Pros: "-quick and easy"
Pros: "Crew was friendly and attentive"
Cons: "Meal ok; no beer or wine"
Pros: "that they have gifts to the kids that was very nice of them"
Pros: "Very spacious seats, good food, good time for the duration!"
Cons: "Stewardess’ were a bit ignorant and rood at times, I understand the flight was bumpy, lots of turbulence, but still not a reason for their attitude!"
Pros: "Speed of boarding and staff"
Pros: "All crews are very polite and nice looking!"
Cons: "The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me."
Pros: "All good"
Cons: "Flight was late, sits are not comfortable and food of fine."
Pros: "Service is good."
Cons: "Food is ok, but inferior to Turkish or Uzbek airlines."
Pros: "The food was good, the temperature was good."
Cons: "The monitor at my seat did not work. The crew offered me a magazine instead of moving to another seat. So I sat for 7 hours while everyone around me was enjoying a movie day."
Pros: "I did not like that the ticket was cancel and I have to buy another ticket to Simferopol and the return ticket to SVO because was cancel by your company and also and they did not have any reference about your company. the only way I can fly if I buy and pay for the ticket I'm steal in Russia When I will get back I believe that you have to reimburse the payment of the ticket that I pay to you. If you like to contact me at this time to my email mariocesar2711@gmail,com By the way I have to go to Aeroflot to get my information for my fly back to NY You will here from me when I get back Mario Kucher"
Pros: "I like the staff, willing to help and make everything easy"
Cons: "The food was not so good, tastes and variety .."
Pros: "Frendly personal!!"
Cons: "no comments"
Pros: "Cabin staff (Russian) tried very hard, had limited English, drinks available through our flight. In flight entertainment there were a lot of choices (13 1/2 hr flight). For LA to Spain it was the best price."
Cons: "Announcements from flight deck in English very hard to impossible to understand. Most passengers are Russian. There are some differences in culture and etiquette that exist and you can either deal with them or you can't. Their norm is to be willing to stand in long lines. Personal space may be less than what we are accustomed to in US. The airline staff usually have some English but are not interested in having a discussion with you, just a couple of words. Food: passable, no more. Lady sitting next to me opened up a paper then plastic wrap, placed 2 smoked fish on a stack of napkins then proceeded to dismantle it with her fingers and eat it. It was smelly and disgusting. I commented to a flight attending that I found this impolite to inflict on other passengers - nothing was done - she didn't say a word to the passenger. I don't want to rule others but when I pay money, I don't feel that I should have no say. I might do it again but the cost difference would really have to make it worthwhile."
Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."
Cons: "Land steward who treated me and my partner were rude and did not do his job properly which caused us a delay and the need to return to check our handbags"
Pros: "Everything is very professional and the food is of reasonable quality for an airline. The portions are small and there is nothing in the way of snacks either available for pickup or served between meals. Look at what Delta does - they keep those leftover items still in the wrapping and add any they did not seve and then keep those in the galley for passengers to help themselves. delta also serves one or two snacks on the intercontinental flights in addition to two meals!"
Cons: "See above"
Pros: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Cons: "My friends mother was flying with us, she did not received her luggage"
Pros: "All good"
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