I was there at airport 35 minutes before boarding time and the crew mentioned that the flight was closed. I had to run and buy an expensive ticket to Mumbai on a separate flight to reach Mumbai in order to catch my flight to USA. . Also, as a result of it, I had to pay extra money for Luggage to Mumbai.They were very uncooperative
No proper information ...flight was finally cancelled after waiting till 10:00
TV wasn't working and despite complaining, they failed to rectify the issue. Whole 14 hour flight with no TV or entertainment unit was quite a long one.
787 is a great airplane.
Entertainment system at my seat was not functioning and crew could do nothing about it. Crew was not particularly friendly or respectful of my preference to sleep.
Quick check in. Not so long que and immediately transferred
Food was not at all good . Idly was rock hard and Sambar was awful. Departure was delayed by 15 minuets.
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