Value for money
Distance to city centre
Distance to airport
|"Helpful and friendly staff"||(in 130 reviews)|
|"Good food, friendly and helpful staff"||(in 51 reviews)|
|"Excellent staff ready to help."||(in 130 reviews)|
|"Not clean, smoking in non-smoking rooms!"||(in 25 reviews)|
|"The early check in $30 scam."||(in 30 reviews)|
|"Staff rude and apparently completely untrained."||(in 67 reviews)|
|airport shuttle||in 576 reviews|
|close to the airport||in 505 reviews|
|minutes from the airport||in 370 reviews|
|hotel staff||in 343 reviews|
|staff are rude||in 311 reviews|
|good location||in 219 reviews|
|room service||in 169 reviews|
|good food||in 124 reviews|
|late check||in 101 reviews|
|bed was very comfortable||in 96 reviews|
|second time||in 78 reviews|
|swimming pool||in 54 reviews|
|breakfast buffet||in 44 reviews|
|old and dirty||in 41 reviews|
|cairo||in 40 reviews|
|half an hour||in 40 reviews|
|rooms are very small||in 24 reviews|
|early flight||in 12 reviews|
|sim card||in 12 reviews|
Free shuttle and very close to the terminals
I checked in at 2am and had no strength to complain so I wasI was very nicely surprised they allowed me late check out at 6pm
Practically no usable wifi, I was unable to work effectively. Very dirty room, a/c not working - had to open window. Developed severe allergies from dirty carpet and sheets.
Much better rooms in new block
Last time got poor room in old block but this one across pool area modern and better
Hassle with driver to pyramids sound and light show over whether tickets included in price quoted by hotel lobby travel agent
I liked that it was close to the airport.
I found the hotel disappointing for the amount of money I paid, in addition to the fact that they charged 27 dollars for internet. The shuttle bus was an hour and a half late in picking me up and the complimentary drink and snack I was meant to receive because of this delay took over four hours.
Staff was not helpful - had to take a taxi to the hotel due to no shuttle availability. We had to load our own bags on to a very high scanning belt even though it was just my daughter and I - no one from the bell staff offered to help - they just stood there!! Sheets were dirty. Carpet in the room was filthy. Bathroom was reasonably clean. Lighting was dismal. We had to leave the hotel at 3:30 a.m. for our flight but the shuttle was late by 10 mnutes. I will never recommend this hotel to anyone!!
it was very very close to the airport which is what i wanted
first time in Egypt and i dont think they get quality service and hotels. The hotel was tired in its decor and fittings especially the bedrooms although relatively clean. Price was too much but with its pretentions and location fair i guess although i know that egypt relatively is a cheap place. Food was not good and overpriced.
We liked the locality near to airport because we spent only one night waiting for the conection from Dar to Munic. Very nice was also overall feeling.
We did not like the tiping asked for everything. Tip is for some extra service but people in Egypt are used to ask for everything and all the time even for service which we already payed reguler (and not so cheep) price. But this is not a problem of Novotel but Egypt in general.
Location. I had a stop over in Cairo and need to find a hotel which is close to the airport. It was the closest and most reasonable one.
I asked for non-smoking room and there was a sing of "non-smoking" room on a door but the smell of cigarettes was awful!
The proximity to the airport.
The hotel staff were dishonest and unreliable.
Efficient airport transfer. No check out necessary for early morning flight.
Entertainment in restaurant area was too loud. Price could be keener.
The room we stayed was clean and nice. The hallway was a little bit dark.
The taxi desk offered only expensive tours even though we wanted to have a simple ride to the pyramids. We had to negotiate with taxi drivers in front of the hotel for 30 minites. They tried to get as much money as they could from us, so it took long time to start.
room service is not as expected
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your mod ern soundproofed room lets you stretch out and enjoy a restful night at Novotel. Just 5 minutes from the airport and 22 KM from downtown Cairo, the 4-star Novotel Cairo Airport hotel offers a beautiful balance of convenience and comfort.
based on 3,264 reviews
Value for money
Policies vary by room type and provider.
Novotel Cairo Airport is located at Po Box 8 Cairo Airport in An-Nuzhah, 17.9 km from the centre of Cairo. City Stars is the closest landmark to Novotel Cairo Airport.
Check-in time is 14:00 and check-out time is 12:00 at Novotel Cairo Airport.
Yes, Novotel Cairo Airport offers free Wi-Fi.
No, Novotel Cairo Airport does not offer free parking.
Yes, Novotel Cairo Airport offers free airport shuttle service.
Novotel Cairo Airport is 0.8 km from Cairo.
No, pets are not allowed at Novotel Cairo Airport.
Yes, Novotel Cairo Airport has a pool on-site.