Very bad service and food variety will never come back again
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.
Outstanding even though the 330 was one of the oldest in the fleet. The difference was the attentiveness and responsiveness of a really experienced flight attendant. For airline food great variety of interesting choices and good tastes supported by a good wine selection.
Brand new plane lots of room the snack was very flavourful and enjoyable
The flight was delayed. The aircraft was unclean. Promised seat was not given due to change in Aircraft. Not one crew on ground was in a position to give any response. Amsterdam Airport is AVIODABLE Over crowded. Over Expensive. Poor Services.
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
It was really nice journey i personally recommend klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Crew is not the cheerful type. very slow meal service (this is their style as have flown this many times)
Flight was on time, staff are friendly and helpful onboard.
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Broken tray table. Erratic service. Premium economy is more economy than premium- other airlines treat PE much better. No lounge access.
6 1/2 hours from Tampa to SFO on a Boeing 737. Cramped. No Service. No real food. One pass for coffee at the beginning and a second pass THREE hours later. And check-in in Tampa was nasty even by United standards. And I am at almost TWO million miles on United. It's a non-stop. But terrible service.
MY FAMILY'S LUGGAGE WAS LOST FROM ROME TO BARI. I WAS THE ONLY ONE THAT RECEIVED MY LUGGAGE FROM ROME TO BARI. AFTER DEPLANING IN BARI, WE WASTED A LOT OF TIME AT BAG CLAIMS LOST AND FOUND REPORTING THE CLAIM AND PLEADING FOR THE BAGS TO BE DELIVERED THE NEXT DAY. WE WERE TOLD THAT IT TAKES 3 DAYS MINIMUM TO DELIVER. MY DAUGHTER AND MY GIRLFRIEND NEEDED THEIR PERSONAL THINGS AND WE WERE STAYING 3 HOURS AWAY FROM THE BARI AIRPORT. WE HAD TO DRIVE 3 HOURS TO THE AIRPORT TO COLLECT OUR LOST LUGGAGE THE NEXT DAY. WE ARE NOT HAPPY WITH THE EXPERIENCE
We had a delay, but thankfully I made it to my connection. Overall it went smooth
The flight had a delay but I made it to my connection. Flight was smooth overall
As I wrote earlier, poor planning and/or communication. At least twice, we were told that we would be boarding in less than ten minutes, only to have the flight again delayed at least another hour.
Our flight from Nice to Newark ran an hour late, and the food was mediocre, but it was fine. The problem was that we were scheduled to have a 4.5-hour layover in Newark, but then our flight to RDU was almost four hours late, finally departing at almost 11:30 p.m. We understand that flight delays were caused by weather problems in the East. However, there were at least two times, when were told that we would begin boarding in just a few minutes, only to have the flight delayed another 1.0-1.5 hours. This meant that we would leave a restaurant or the United Club, go to the gate, only to learn that there would be another major delay. Poor planning and/or communication.
This flight is a quick way to get to Chicago, but a bit expensive.
There were no facilities in the middle of the aircraft and premium economy was not allowed to use the business class facilities, and had to share the only two toilets at the back with economy. The upgrade to Premium was definitely not worth it
In Prem Econ, safe and timely flight, good amount of space, mostly comfortable seats. Little irritants: When lying down, seat kept shifting on me...as a short person w/light weight, my seat often reverted to semi-upright. Footrest was broken. TV screen didn't work, after I asked a few times a FA rebooted it to work again. And food was marginal. I don't expect much from airplane food...surprisingly, ITA didn't even meet expectations.
Flight was canceled. Rebooked on Lufthansa Also Canceled. Had to pay 3000 more per person and fly Alaska to EWR and fly emirates to Athens.
ITA changed our 9 hr direct flight without giving any reason to 4 stop overs 24 hrs flight without delays.
Poor food choices for AVML. Totally out of the world food. Bad food menu.
Flight attendant really had bad behavior.. yelled at people when she is trying to defend, to have favor w her people..!
Appreciated being met with a glass of sparkling wine - also the warm cleansing towel offered before the meal. The food was tasty!
Inside plane needs to be updated, the lady sitting behind me was saying the frame from the window fell on her lap right before taking off and seats are very uncomfortable, cushioning is need of repair ASAP.
I guess that was fine with ITA but the Rome airport is so difficult to navigate with so many checkpoints getting new tickets from what was originally given to me
I did not leave to Italy yet. We had technical problems on flight from SF to Maimi and had to land in Denver and wait for another plane to take us to Miami, so I missed my plane to Italy. I am still waiting for the Agency to fix my flight till today the haven’t done anything and I am paying for my Hotel stay. Everyday they are promising to fix my flight, they are not doing so and they are not even looking for another solution
Overbooked. They left a lot of passengers on the ground
