|Avg. flight duration||6h 30m|
|Flights arrive in||Bangkok Suvarnabhumi & other airports|
|Flights depart from||Dubai Intl|
|Flight price||AED 1473|
|Airlines||SriLankan, Gulf Air, Royal Brunei Airlines, Philippine Airlines, Oman Air, China Eastern, Ethiopian Air, Nepal Airlines, Kuwait Airways, Emirates, Singapore Airlines, Cathay Pacific, Aeroflot, Royal Jordanian, Turkish Airlines|
Cons: Plane was too cold. Asked staff to adjust but still to cold.
Pros: Good value
Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Cons: Need more movie options. Presently 95% movies are one or more year old.
Pros: Inflight Entertainment and seats.
Pros: The staff was very helpings .
Cons: The way they are Waigh the luggage was like weighing gold.
Pros: Boarding was on time and the crew are very nice
Cons: There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour
Pros: The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.
Cons: The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.
Cons: Need better food
Cons: onboard entertainment is very limited
Pros: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
Pros: Still the most economical choice to fly from Brunei direct to Australia.
Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
Pros: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.
Cons: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.
Pros: seats and airplane are in superior state
Cons: the food and boarding
Cons: The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again.
Pros: Crew are very helpful.
Cons: Need reclining seats
Pros: Crew was friendly.
Cons: Boarding could have been more efficient.
Pros: Flight was on time. No stop over, because it is a direct flight.
Cons: The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile.
Pros: Yes the crew are amazing.
Pros: Nothing as such
Cons: Air condition was very low
Pros: As above.
Cons: As above.
Pros: The entertainment kept the kids happy
Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm
Pros: Seats were superb. Competitive price
Pros: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.
Cons: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.
Pros: the crew
Pros: Crew was friendly
Cons: Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying.
Pros: In flight crew were very nice and helpful
Cons: More snack option
Pros: Nothing is amazing.
Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.
Pros: Crew was helpful and friendly in every way.
Cons: Seats are definitely made for smaller sized Asians.
Pros: Very conformable and quiet.
Cons: Nothing very nice flight.
Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room
Cons: The food could have been better. Honestly much better
Pros: Crew was helpful, everythinf fine
Cons: The food was not so good. Bit cold..
Pros: Excellent Flight-Thank you!
Cons: My flight was cancelled and had the be re-booked the next day This caused a lot of anxiety for the people waiting for me in KTM. Plus I lost a day of exploring the Boudhastupa.
Pros: very friendly crew, premium service, top airplane
Cons: chaotic boarding
Pros: It was on amazing trip,crews was very courteous and the food was very good
Pros: The crew was nice
Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.
Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
Pros: Yes and Clean
Cons: I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form.
Pros: I like overall, food , entertainment, cleanliness and the amazing crew.
Cons: I would fly again with emirates.
Pros: Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles).
Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional
Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.
Pros: Didn’t get this flight as we were so delayed.
Pros: They were very supportive.. Thanks.
Cons: I recomended yo my friend
Pros: Singapore airlines never disappoints
Cons: Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?
Pros: Best airline I've ever been on
Pros: Crew , announcements were restful , not loud and blasting like some airlines
Cons: Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate.
Pros: Excellent crew
Cons: It was nice experience
Pros: Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good.
Cons: Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be.
Pros: Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines.
Cons: Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best.
Pros: The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight.
Cons: It wasn’t the airline fault that we were delayed nothing else could have been done
Pros: Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move.
Cons: I miss the free giveaways or little travel gifts that they used to give.
Pros: The aircraft was not too bad. Little things like slippers and pillows made it comfy.
Cons: The service was horrible. From the moment we checked in at JFK we had a problem. The crew was nasty and they called the port authority police on us. The police agreed that they get lots of complaints from this airline. The crew on board was just as nasty. If you spoke russian you got treated better.
Pros: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)
Cons: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.
Cons: 45 minutes delay..
Cons: They lost our bags and we had to wait almost 2 hours to fill out the required bag forms.
Pros: Bag arrived which was great, boarding was easy and the flight was on time. The airport in Jordan was beautiful and Larnaca is very easy to navigate.
Pros: Crew was super friendly and seat was comfortabke
Pros: Crew was nice.
Cons: The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection.
Cons: Every flight we were on was oversold.
Pros: Turkish Air’s boarding is very good and their food and entertainment is good
Cons: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.
Cons: Need spacious aircrafts for such a long flight..
Cons: There was wery cold on the plane.
Pros: Service, food, comfort, entertainment.
Cons: Everything is Good.
Pros: Had more room than on BA flight to London
Cons: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
Pros: It was all positives from the time we check in until we arrived in Kindon.
Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
Pros: Crew was very nice
Cons: Food was with a lot of chilli and very spicy
Pros: Plenty of leg room.
Cons: excpt food anything not good and baggage checker give trouble alot
Cons: The men from the crew was not friendly at all
Cons: Late arrival of the plane. Seat not comfort, basic serviceS
Cons: Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good.
Cons: There is no Priority for business class
Pros: Gave me aisle seat, great service
Pros: Best crew I have ever had
Cons: Leg room is too small.
Pros: Service, food served.
Cons: Economy class legroom is too tight and not comfortable.
Pros: The cabin crew were very friendly, organised and polite
Cons: The layover at Brunei airport was a little boring as there's not much to do for three hours.
Pros: Same as outbound flight.
Cons: Same as outbound flight.
Pros: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
Pros: In economy class good enough leg space when compared to other airlines.
Cons: Head phones connections does not work most of the time.
Pros: Excellent flight apart from the delay!
Cons: Leave on time!
Cons: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
Pros: Service food comfort..
Cons: Beyond our control it was a bit torbulent over Jap an for almost 2 hours but asido from that my trip was perfect!
Pros: it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila
Pros: The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!
Cons: Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!
Pros: Flight was on time.
Cons: Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that.
Pros: The food was good
Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.
Dubai Intl (DXB) United Arab Emirates
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