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Everything was great, the infotainment system was glitching but this was not a big deal.

Good. Crew do seem to be less friendly- management are clearly limiting them or not empowering them as they used to.

I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful

The hygiene was super bad. Smells bad and air refreshment is highly advisable. The crew made some one else sit in my spot and no one is checking seat number and people are jumping to sit on other people’s allocated seat.

Needs improvement because some of the tvs and charging ports weren’t working

Am Wowed I did not ever thought African has such an amazing airline before.

Business and economy lines were common for most of the journey including check in and security control in Addis Abbeba. Food choice was fine, however there was a hair in my rice

The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.

The flight was one hour late. The food is mediocre and the screen was broken

I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.