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Pros: The crew are amazing and very needful if asked

Cons: The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing

Cons: Boarding took too long

Pros: Food was pretty good

Cons: The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me

Pros: Excellent experience overall.

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Cons: I slept most of flight, boarding was okay.

Pros: Flight arrived when it should

Cons: the seating space is incredibly small, which made the flight uncomfortable

Pros: Loved all of it. Zero complaints

Cons: No comment

Cons: The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all.

Pros: On time flight Good services New aircraft

Cons: Nothing

Pros: prices, efficiency, helpful crew

Cons: they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time.

Pros: I got a business class upgrade and it was amazing!

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: Ok

Cons: Ok

Pros: Very good value for money.

Cons: If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good.

Cons: Poor service Not adhering to time Very bad air conditioning

Pros: Excellent experience overall.

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

Pros: Food was pretty good

Cons: The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me

Pros: The best airlines ever.

Cons: The ticket price is costly .

Pros: Nothing

Cons: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Cons: The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight

Pros: Price

Cons: Meals, Bathrooms.

Pros: Boarding on time

Cons: No healthy food options

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Boarding was on time and the crew are very nice

Cons: There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Cons: Business class should hv full flat beds

Pros: Seats were superb. Competitive price

Cons: The entertainment system was horrible.

Pros: Nothing

Cons: Nothing

Pros: Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight.

Cons: The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up.

Pros: Excellent new Dreamliner. Seat very comfortable

Cons: Extremely poor movie/TV choices Crew didn't smile much!

Pros: Crew were very friendly, aircraft were very comfortable compared to other economic airway companies

Cons: Bahrain airport,

Cons: The airplane is old!

Pros: Planes and entertainment was amazing. Flight crew very good and friendly.

Cons: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful

Pros: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.

Cons: Seat was crazy small! Couldn't even cross my legs.

Pros: Good

Cons: The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight

Pros: Nithing

Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Cons: Take care of hygiene & control work under pressure.

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability

Pros: The 20 yr old A330/200 was decided past its sell by ...

Cons: Very poor movie & TV choices. Business class seat very uncomfortable

Cons: Was not a fan of the breakfast offered.

Pros: airplane.

Cons: flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor.

Cons: .

Pros: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.

Cons: Seat was crazy small! Couldn't even cross my legs.

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)

Pros: Boarding

Cons: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.

Cons: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment

Cons: Business class should hv full flat beds

Pros: Nice clean plane

Cons: Snacks would have been better than a cheese sandwich

Pros: entertainment, good movie choices

Cons: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Pros: Crew was good

Cons: As always the seats were tight.

Pros: Crew were very friendly, aircraft were very comfortable compared to other economic airway companies

Cons: Bahrain airport,

Pros: Crew

Cons: Bahrain airport

Pros: Nothing

Cons: Boarding, crew, seating, bus gate