A stay at Taj Campton Place places you in the heart of San Francisco, within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 1900 square feet (177 square meters) of space consisting of a conference center and meeting rooms.
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Best hotels in San Francisco near Yerba Buena Center for the Arts
Overall 8.9 Excellent
Based on 2,753 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great service. Excellent facilities. Great room
Excellent
10.0
Pros: Loved the location to union square and rooms were clean and comfortable
Details
Reviews
Overall 8.9 Excellent
Based on 2,753 reviews
Location
9.6
Service
8.8
Food
8.3
WiFi
7.2
Room
6.9
Breakfast
6.5
Amenities
5.5
Value for money
4.6
Wellness Area
4.1
Location
9.6
Service
9.1
Food
8.3
Room
6.5
Location
9.5
Service
9.0
Room
6.0
Service
9.0
Room
6.1
10.0 Excellent
Pros: Great service. Excellent facilities. Great room
Cons:
10.0 Excellent
Pros: Loved the location to union square and rooms were clean and comfortable
Cons:
A stay at Taj Campton Place places you in the heart of San Francisco, within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 1900 square feet (177 square meters) of space consisting of a conference center and meeting rooms.
Located off Union Square, Hotel Nikko San Francisco is an urban hotel that offers comfortable accommodation with over 530 innovative rooms and suites. Each guest room features modern furnishings, including flat-screen TVs, Wi-Fi, and iPhone docking systems. Guests will also be treated to marble-finished bathrooms, dawn comforters, and Subarashi Yume pillow-top beds. An on-site UPS Business Center provides color copying, printing and binding services, and office supplies for purchase. Guests may also rent a wide variety of cars at this hotel, from standard to European models. Plenty of upscale dining choices are available at Hotel Nikko, with favorites like Kanpai Lounge, Restaurant Anzu, Feinstein's, and Starbucks. Private dining is also available at Restaurant Anzu, with intimate rooms that may seat up to 20 guests. Known for its glass-enclosed indoor pool, complementary Wi-Fi, the hotel features a 10,000 square-foot health club. In addition, it provides pet-friendly services on request. Other amenities include valet parking, airport shuttle and child care. Live music and comedy shows may also be available at Feinstein's Nightclub, which seats 140 people. Other nearby amenities and attractions includes the SF Giants AT&T Ballpark, Curran Theatre, Golden Gate Bridge, and Union Square. When in San Francisco, California, guests love to stay at a modern hotel with upscale amenities. Hotel Nikko San Francisco provides all of this and much more, with plenty of scenic views of the Bay Area.
Overall 8.8 Excellent
Based on 6,060 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Good
7.4
Pros: The location of the hotel is good for getting around
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Excellent
9.7
Pros: Beautiful location
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Good
6.2
Pros: location
Excellent
8.5
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Excellent
9.4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Good
6.0
Pros: Location, friendly staff
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Details
Reviews
Overall 8.8 Excellent
Based on 6,060 reviews
Location
9.1
Vibe
9.0
Cleanliness
8.9
Service
8.8
Amenities
8.3
Room
8.2
Wellness Area
7.4
Comfort
7.3
Pool
7.2
Breakfast
7.0
WiFi
6.9
Value for money
3.9
Cleanliness
9.0
Location
9.0
Vibe
8.9
Amenities
8.6
Service
8.5
Room
8.1
Wellness Area
7.4
Comfort
7.2
Breakfast
7.1
Value for money
4.1
Location
9.2
Service
9.0
Vibe
8.8
Cleanliness
8.8
Amenities
8.6
Food
8.2
Pool
7.6
Room
6.8
Comfort
6.4
Value for money
3.6
Service
9.1
Location
9.1
Room
7.6
Comfort
7.2
Value for money
4.1
Location
9.2
Service
8.7
Room
7.6
10.0 Excellent
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
7.4 Good
Pros: The location of the hotel is good for getting around
Cons: The walls are thin enough that we could hear our neighbours having sex, and hear exactly what they said to each other...
The food was abismal, it was so bad that after one bite of our room service we got rid of it. We expected to be asked about the food, but unfortunately the staff didn’t seem to notice two full meals being essentially untouched.
10.0 Excellent
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful.
Great workout area but having to pay an additional $25 to use felt excessive.
9.7 Excellent
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
9.4 Excellent
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
6.2 Good
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
8.5 Excellent
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
7.4 Good
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
9.4 Excellent
Pros: Very clean and walking distance to a lot.
Cons:
9.4 Excellent
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
6.0 Good
Pros: Location, friendly staff
Cons: Thin walls, cold pool
10.0 Excellent
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
Located off Union Square, Hotel Nikko San Francisco is an urban hotel that offers comfortable accommodation with over 530 innovative rooms and suites. Each guest room features modern furnishings, including flat-screen TVs, Wi-Fi, and iPhone docking systems. Guests will also be treated to marble-finished bathrooms, dawn comforters, and Subarashi Yume pillow-top beds. An on-site UPS Business Center provides color copying, printing and binding services, and office supplies for purchase. Guests may also rent a wide variety of cars at this hotel, from standard to European models. Plenty of upscale dining choices are available at Hotel Nikko, with favorites like Kanpai Lounge, Restaurant Anzu, Feinstein's, and Starbucks. Private dining is also available at Restaurant Anzu, with intimate rooms that may seat up to 20 guests. Known for its glass-enclosed indoor pool, complementary Wi-Fi, the hotel features a 10,000 square-foot health club. In addition, it provides pet-friendly services on request. Other amenities include valet parking, airport shuttle and child care. Live music and comedy shows may also be available at Feinstein's Nightclub, which seats 140 people. Other nearby amenities and attractions includes the SF Giants AT&T Ballpark, Curran Theatre, Golden Gate Bridge, and Union Square. When in San Francisco, California, guests love to stay at a modern hotel with upscale amenities. Hotel Nikko San Francisco provides all of this and much more, with plenty of scenic views of the Bay Area.
Encounter the luxury of the Gilded Age, historic architecture and world-class service at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located in downtown San Francisco, our iconic, historic hotel features authentic elements paired with classically inspired, modern décor. Relish our wealth of hotel services and amenities, from professional concierge assistance and valet parking, to in-room dining, scenic city views, a cutting-edge fitness center, meetings and event services and more. Our legendary hotel showcases two famous restaurants, with a distinctive setting for any occasion. Enjoy a leisurely dip in our heated, indoor pool with a sky-lit ceiling. Step outside our doors and explore downtown San Francisco, including Union Square, cable cars and Chinatown, just blocks away. Let us regale you with five-star service, extraordinary accommodations and deluxe amenities at the first luxury hotel in San Francisco, CA; as grand and trend-setting today as it was when we first opened our doors.
Overall 8.8 Excellent
Based on 5,000 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: Really cool amenities,close to everything you need.Room service was nice and really cool views.
Excellent
9.7
Pros: Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Excellent
10.0
Pros: Loved the central location and the historical ambiance of the hotel.
Excellent
10.0
Pros: The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.
Excellent
9.4
Pros: Location
Bathrobes, slippers, and WATER included wow!
Portable led lighted mirror. So convenient.
Staff was really attentive to our needs and accommodating
Very clean
Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that.
Spacious
2 ice vending machines on every floor
Excellent
10.0
Pros: This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door.
The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
Good
6.8
Pros: Decor, comfort and staff interactions.
Excellent
10.0
Pros: We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
Excellent
10.0
Pros: I liked the overall appearance - the old world charm with today's amenities - great pool! the servic
Excellent
8.0
Pros: For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable
Excellent
8.8
Pros: Luxurious, great staff and great location.
Excellent
10.0
Pros: Fantastic SF landmark...we never left the Hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 5,000 reviews
Vibe
9.3
Location
9.1
Amenities
9.0
Pool
8.4
Wellness Area
7.8
Service
7.7
Room
7.5
Breakfast
7.4
Comfort
6.6
WiFi
5.1
Value for money
4.2
Vibe
9.2
Amenities
9.1
Location
9.0
Service
8.5
Pool
8.4
Wellness Area
7.2
Breakfast
7.0
Room
7.0
Value for money
4.2
WiFi
3.2
Location
9.0
Vibe
8.9
Pool
8.7
Amenities
8.7
Service
7.4
Breakfast
7.3
Room
6.8
Value for money
3.9
WiFi
2.9
Location
9.2
Vibe
9.1
Amenities
9.0
Pool
8.6
Service
7.8
Food
7.2
Room
7.2
Value for money
4.5
Location
8.9
Vibe
8.8
Amenities
8.5
Service
7.6
Room
6.9
Comfort
6.6
Value for money
4.4
WiFi
3.7
6.0 Good
Pros: Really cool amenities,close to everything you need.Room service was nice and really cool views.
Cons: I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
9.7 Excellent
Pros: Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Cons: Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for the buck than most.
10.0 Excellent
Pros: Loved the central location and the historical ambiance of the hotel.
Cons:
10.0 Excellent
Pros: The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.
Cons: I liked everything.
9.4 Excellent
Pros: Location
Bathrobes, slippers, and WATER included wow!
Portable led lighted mirror. So convenient.
Staff was really attentive to our needs and accommodating
Very clean
Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that.
Spacious
2 ice vending machines on every floor
Cons: Nothing.
10.0 Excellent
Pros: This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door.
The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
Cons:
6.8 Good
Pros: Decor, comfort and staff interactions.
Cons: I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.
10.0 Excellent
Pros: We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
Cons: Nothing
10.0 Excellent
Pros: I liked the overall appearance - the old world charm with today's amenities - great pool! the servic
Cons: nothing
8.0 Excellent
Pros: For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable
Cons: I ordered room service for dinner and had the breakfast buffet in Garden Court - both were decent but definitely below my expectations of what a luxury hotel can deliver in terms of quality & creativity on the menu.
8.8 Excellent
Pros: Luxurious, great staff and great location.
Cons: I tend to like more modern hotels but this place was very classy.
10.0 Excellent
Pros: Fantastic SF landmark...we never left the Hotel.
Cons:
Encounter the luxury of the Gilded Age, historic architecture and world-class service at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located in downtown San Francisco, our iconic, historic hotel features authentic elements paired with classically inspired, modern décor. Relish our wealth of hotel services and amenities, from professional concierge assistance and valet parking, to in-room dining, scenic city views, a cutting-edge fitness center, meetings and event services and more. Our legendary hotel showcases two famous restaurants, with a distinctive setting for any occasion. Enjoy a leisurely dip in our heated, indoor pool with a sky-lit ceiling. Step outside our doors and explore downtown San Francisco, including Union Square, cable cars and Chinatown, just blocks away. Let us regale you with five-star service, extraordinary accommodations and deluxe amenities at the first luxury hotel in San Francisco, CA; as grand and trend-setting today as it was when we first opened our doors.
A stay at Orchard Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and TransAmerica Pyramid. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 850 square feet (79 square meters) of space consisting of conference space and meeting rooms.
Overall 8.8 Excellent
Based on 1,623 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
OK
4.0
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Excellent
8.0
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Excellent
8.0
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Excellent
10.0
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Details
Reviews
Overall 8.8 Excellent
Based on 1,623 reviews
Location
9.2
Cleanliness
9.1
Service
9.0
Comfort
8.8
Room
8.6
WiFi
8.1
Breakfast
6.2
Bar and Beverages
4.8
Amenities
4.8
Value for money
4.5
Wellness Area
1.4
Location
9.1
Cleanliness
9.1
Service
8.9
Comfort
8.6
Room
8.2
Food
5.5
Value for money
4.7
Location
9.2
Service
9.0
Comfort
8.6
Room
8.2
Service
9.1
Location
9.1
Room
8.0
Location
9.0
4.0 OK
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Cons: The staff were helpful and moved us from 403 to 606 due to noise. However the noise remained... although a little less than 403. The main source of the noise is the hotel lift wells that drone loudly all night long. This couple with the general street noise - cable cars etc makes it almost impossible to get a good night sleep
8.0 Excellent
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Cons:
8.0 Excellent
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Cons: The price seems to be steep but I guess that's typical of SFO. People affected by street noise may not like it.
10.0 Excellent
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Cons: The drainage in the tub was very slow, but that was the only minus.
A stay at Orchard Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and TransAmerica Pyramid. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 850 square feet (79 square meters) of space consisting of conference space and meeting rooms.
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Overall 8.7 Excellent
Based on 3,133 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.4
Pros: Your average IC, nothing exceptional.
Excellent
10.0
Pros: Loved it. Get the club room if you can.
Excellent
8.0
Pros: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Excellent
10.0
Pros: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
Excellent
10.0
Pros: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
Excellent
8.5
Pros: I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
Excellent
9.7
Pros: Luxury accommodations. Very friendly and helpful staff.
Good
6.5
Pros: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
OK
4.0
Excellent
9.4
Pros: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
Excellent
9.1
Pros: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Excellent
8.2
Pros: Given a corner room even though I booked via Kayak
Provided with slippers
Room was spacious and TV was large - guess is 55"
Gym was well equipped but didn't have time to use it
Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Details
Reviews
Overall 8.7 Excellent
Based on 3,133 reviews
Location
8.7
Service
8.6
Room
8.2
Cleanliness
7.8
Wellness Area
7.6
Pool
7.1
Beach
6.7
Breakfast
6.6
WiFi
6.2
Value for money
4.3
Service
8.8
Location
8.7
Bar and Beverages
8.5
Room
7.8
Cleanliness
7.7
Breakfast
6.6
Value for money
4.5
WiFi
4.3
Location
8.8
Service
8.1
Cleanliness
7.8
Comfort
7.5
Room
7.5
Pool
7.2
Breakfast
6.5
Value for money
4.2
Location
8.9
Service
8.5
Vibe
7.9
Comfort
7.5
Room
7.2
Value for money
4.2
Location
8.8
Service
8.4
Room
7.6
Comfort
7.6
Value for money
4.1
7.4 Good
Pros: Your average IC, nothing exceptional.
Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.
10.0 Excellent
Pros: Loved it. Get the club room if you can.
Cons:
8.0 Excellent
Pros: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.
10.0 Excellent
Pros: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
Cons: We liked everything.
10.0 Excellent
Pros: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
8.5 Excellent
Pros: I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
9.7 Excellent
Pros: Luxury accommodations. Very friendly and helpful staff.
Cons: Valet parking fee is crazy high!
6.5 Good
Pros: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night.
The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off.
For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
4.0 OK
Pros:
Cons: The room stunk! For $600 get some air freshener.
9.4 Excellent
Pros: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
9.1 Excellent
Pros: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Cons: ....
8.2 Excellent
Pros: Given a corner room even though I booked via Kayak
Provided with slippers
Room was spacious and TV was large - guess is 55"
Gym was well equipped but didn't have time to use it
Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Cons: Bathroom short on racks to hang towels
Shower head water flow too wimpy
Bathroom scale low on battery
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Fairmont San Francisco is a premier hotel located within the heart of San Francisco, California. From elegant rooms, and innovative dining options, to ballrooms and recreational activities, Fairmont is the ideal choice to experience everything that the Bay Area has to offer. Guests love to plan meetings, weddings, and social events at Fairmont. Over 72,000 square feet of event space is available here, as well as a special events coordinator, upscale decor, and a banquet menu. Some event rooms at this hotel may also accommodate up to 800 people. For coastal Californian cuisine, Fairmont San Francisco offers many dining options for hotel guests to choose from, which includes Caffè Cento, Tonga Room and Hurricane Bar, and Laurel Court Restaurant and Bar. A 24-hour in-room dining service is also available at the hotel. It has nine beehives on the rooftop, which extracts fresh honey that is used in many of the restaurants. For a cozy atmosphere that overlooks downtown San Francisco, guests may unwind in one of the royal-themed hotel rooms that Fairmont offers. From high-thread-count linens and pillowtop beds to flat-panel television sets and Keurig coffeemakers, guests will feel right at home at Fairmont. Located next to major attractions, Fairmont is also a short distance away from premium shopping centers, Michelin-starred restaurants, and sporting events. Fairmont San Francisco offers guests an upscale getaway in downtown San Francisco that combines food, fun, and a relaxing atmosphere under a luxurious roof.
Overall 8.6 Excellent
Based on 12,211 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.8
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Excellent
8.0
Pros: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.
Excellent
8.2
Pros: Grand, historic, luxurious
Excellent
10.0
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Excellent
9.7
Pros: The view is amazing in the linens were very comfortable
Excellent
9.4
Pros: The staff, rooms, comfy not over the top stuffy
Good
6.5
Pros: Location and setting
Excellent
10.0
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Excellent
8.2
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Excellent
9.7
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Good
7.1
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
OK
5.4
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 12,211 reviews
Vibe
8.6
Location
8.6
Service
8.0
Room
7.6
Amenities
7.3
Food
6.6
Cleanliness
6.5
Breakfast
5.6
WiFi
4.8
Value for money
4.1
Location
8.5
Service
8.0
Room
7.6
Cleanliness
6.5
Bar and Beverages
6.1
Food
6.1
Breakfast
6.0
Value for money
4.7
WiFi
4.1
Location
8.6
Service
7.8
Room
7.3
Food
6.1
Amenities
5.5
Breakfast
5.3
Value for money
4.6
WiFi
3.6
Location
8.4
Service
7.8
Room
7.2
Cleanliness
6.2
Food
6.0
Breakfast
5.7
Value for money
4.7
WiFi
3.5
Service
8.9
Location
8.6
Room
6.9
Cleanliness
6.3
Food
6.3
Wellness Area
6.0
Breakfast
5.2
Value for money
3.7
8.8 Excellent
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Cons: My robe had stains on it.
8.0 Excellent
Pros: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.
Cons: The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.
8.2 Excellent
Pros: Grand, historic, luxurious
Cons: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.
10.0 Excellent
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Cons: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.
9.7 Excellent
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
9.4 Excellent
Pros: The staff, rooms, comfy not over the top stuffy
Cons: Expensive
6.5 Good
Pros: Location and setting
Cons: Service was awful - restaurant had several issues.
10.0 Excellent
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Cons:
8.2 Excellent
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Cons: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.
9.7 Excellent
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar.
I had to call for slippers
7.1 Good
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
5.4 OK
Pros: Location
Cons: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours
Fairmont San Francisco is a premier hotel located within the heart of San Francisco, California. From elegant rooms, and innovative dining options, to ballrooms and recreational activities, Fairmont is the ideal choice to experience everything that the Bay Area has to offer. Guests love to plan meetings, weddings, and social events at Fairmont. Over 72,000 square feet of event space is available here, as well as a special events coordinator, upscale decor, and a banquet menu. Some event rooms at this hotel may also accommodate up to 800 people. For coastal Californian cuisine, Fairmont San Francisco offers many dining options for hotel guests to choose from, which includes Caffè Cento, Tonga Room and Hurricane Bar, and Laurel Court Restaurant and Bar. A 24-hour in-room dining service is also available at the hotel. It has nine beehives on the rooftop, which extracts fresh honey that is used in many of the restaurants. For a cozy atmosphere that overlooks downtown San Francisco, guests may unwind in one of the royal-themed hotel rooms that Fairmont offers. From high-thread-count linens and pillowtop beds to flat-panel television sets and Keurig coffeemakers, guests will feel right at home at Fairmont. Located next to major attractions, Fairmont is also a short distance away from premium shopping centers, Michelin-starred restaurants, and sporting events. Fairmont San Francisco offers guests an upscale getaway in downtown San Francisco that combines food, fun, and a relaxing atmosphere under a luxurious roof.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
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Overall 8.6 Excellent
Based on 3,492 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.4
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Good
6.0
Pros: Staff very nice and professional
Excellent
10.0
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Excellent
8.2
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Excellent
10.0
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
OK
5.1
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Excellent
10.0
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Good
7.7
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Excellent
10.0
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Excellent
9.4
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Excellent
8.8
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
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Details
Reviews
Overall 8.6 Excellent
Based on 3,492 reviews
Location
9.6
Service
9.3
Food
9.2
Cleanliness
9.1
WiFi
8.4
Value for money
7.9
Room
6.7
Breakfast
6.6
Comfort
4.4
Location
9.6
Cleanliness
9.3
Food
9.3
Service
9.2
Value for money
8.4
Breakfast
7.0
Room
6.4
Location
9.7
Food
9.4
Cleanliness
9.1
Service
9.1
Breakfast
7.0
Room
6.1
Comfort
4.2
Location
9.5
Service
9.4
Cleanliness
8.8
Room
6.3
Comfort
4.6
Location
9.7
Food
9.4
Service
9.3
Cleanliness
9.2
Value for money
7.8
Room
6.3
Comfort
4.7
9.4 Excellent
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
6.0 Good
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
10.0 Excellent
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
8.2 Excellent
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Cons: All
10.0 Excellent
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Cons:
5.1 OK
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
10.0 Excellent
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
7.7 Good
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Cons: Rooms were dated and they get hot, no aircon either
10.0 Excellent
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Cons:
9.4 Excellent
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
8.8 Excellent
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Cons:
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Overall 8.6 Excellent
Based on 2,984 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Excellent
8.2
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Excellent
10.0
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Good
7.7
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Excellent
9.1
Pros: Great location
Excellent
10.0
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
OK
5.1
Pros: Nice people.
Good
6.5
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Excellent
10.0
Pros: Staff, food, room, gym all excellent.
Mediocre
2.0
Pros: I love the facility
Good
7.4
Pros: Location and staff
Excellent
9.4
Pros: A great location and views
Details
Reviews
Overall 8.6 Excellent
Based on 2,984 reviews
Location
8.6
Service
8.5
Room
7.5
Vibe
7.1
Cleanliness
6.6
Breakfast
6.5
Amenities
5.9
Comfort
5.5
WiFi
5.3
Value for money
4.1
Pool
0.0
Location
8.8
Service
8.4
Cleanliness
6.8
Vibe
6.8
Breakfast
6.7
Room
6.7
Amenities
5.5
Comfort
5.2
Value for money
4.3
Location
8.6
Service
8.3
Cleanliness
6.7
Room
6.6
Breakfast
6.4
Vibe
6.2
Amenities
5.6
Comfort
5.4
Value for money
3.9
Location
8.7
Service
7.6
Room
6.5
Vibe
6.3
Amenities
5.5
Comfort
5.3
Value for money
4.2
Location
8.4
Service
8.2
Room
6.9
Comfort
5.8
9.7 Excellent
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
8.2 Excellent
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
10.0 Excellent
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Cons:
7.7 Good
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.
9.1 Excellent
Pros: Great location
Cons: Parking costs
10.0 Excellent
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
5.1 OK
Pros: Nice people.
Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
6.5 Good
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
10.0 Excellent
Pros: Staff, food, room, gym all excellent.
Cons: Nothing
2.0 Mediocre
Pros: I love the facility
Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant
7.4 Good
Pros: Location and staff
Cons: Dirty and stained furniture in hallways by rooms
9.4 Excellent
Pros: A great location and views
Cons: A little pricey
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
Overall 8.5 Excellent
Based on 9,043 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Excellent
8.5
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
OK
4.2
OK
5.4
Pros: Hotel was clean
Excellent
10.0
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
OK
4.0
Good
6.0
Pros: Location is excellent.
Good
7.7
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Excellent
10.0
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
OK
4.2
Pros: The location
Good
6.2
Pros: Location
Excellent
10.0
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Details
Reviews
Overall 8.5 Excellent
Based on 9,043 reviews
Location
9.0
Bar and Beverages
8.8
Wellness Area
8.7
Room
8.1
Service
8.0
Comfort
7.4
Food
7.0
WiFi
6.7
Breakfast
6.3
Value for money
3.8
Location
9.0
Service
8.2
Cleanliness
8.1
Room
7.5
Vibe
6.2
Breakfast
5.8
WiFi
5.1
Value for money
3.6
Location
8.5
Cleanliness
8.3
Room
8.1
Service
7.7
Vibe
6.1
Breakfast
5.9
Value for money
3.4
Location
9.2
Service
7.9
Cleanliness
7.9
Amenities
7.5
Room
7.4
Vibe
6.2
WiFi
5.1
Value for money
4.1
Location
9.0
Cleanliness
8.2
Room
8.0
Service
7.8
Comfort
7.8
Vibe
5.5
Value for money
3.9
6.5 Good
Pros: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.
Cons: Stoppped up tub, no access to a microwave
8.5 Excellent
Pros: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.
Cons: $90/day parking?? That’s robbery. Park at amc garage across the street for $34/day. We had junior suite. Rooms are not separated and sofa can’t fold into bed!!?? We had to get two roll up beds for kids. Food in M Lounge was good and plenty with nice personal.
4.2 OK
Pros:
Cons: Staff was not accommodating for what was promised. Staff was also rude.
5.4 OK
Pros: Hotel was clean
Cons: We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
10.0 Excellent
Pros: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!
Cons:
4.0 OK
Pros:
Cons: No free wifi and same type of breakfast everyday
6.0 Good
Pros: Location is excellent.
Cons: Big hotel where you get lost. Looks and feel old, needs a major renovation.
7.7 Good
Pros: The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.
Cons: No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
10.0 Excellent
Pros: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.
Cons: nothing
4.2 OK
Pros: The location
Cons: A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone
6.2 Good
Pros: Location
Cons: No swimming pool
10.0 Excellent
Pros: The value for the money is really good!
It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Cons:
Reward yourself with a stay at San Francisco Marriott Marquis. Perfectly located near Union Square, our downtown hotel places you in the ideal spot to explore the City by the Bay, from the Embarcadero, to SoMa, to the Golden Gate Bridge. Famous attractions, including Fisherman's Wharf, Haight-Ashbury and Alcatraz are within easy reach, as are museums, shopping and theaters. Within our hotel, you'll find a host of upscale amenities designed to make your stay exceptional. Take in panoramic views of San Francisco from The View, our popular rooftop lounge, or sample the many brews and delicious food at B55 Craft House & Kitchen. Stretch your muscles in our gym, then pamper yourself at our enticing spa. Business travelers staying at our hotel will appreciate our expansive services, as well as our proximity to the Moscone Convention Center, as well as local corporate offices. No matter what brings you here, we look forward to greeting you at our welcoming hotel in San Francisco, California.
For more than 100 years, The Westin St. Francis San Francisco on Union Square has been known for impeccable service, upscale amenities and prime downtown location. Set on Union Square, visitors are near shops, theaters and restaurants, as well as the Financial District, AT&T Park and the Moscone Center. Relax in renewed rooms that blend contemporary amenities with timeless elegance. Hotel rooms showcase high ceilings, original moldings and chandeliers, as well as Enseo SMART TV systems, Wi-Fi, large desks, sitting areas and Heavenly® Beds. Tranquil views include Yerba Buena Gardens, the Bay or the San Francisco skyline. Suites are ideal for business gatherings or entertaining. Hotel guests are encouraged to use our WestinWORKOUT® Fitness Studio and gear lending program. From there, savor the innovative cuisine and custom libations at the hotel restaurants and bars. Event planners are amazed by our 33 dazzling venues, including Alexandra's, named 'most spectacular special event venue in Northern California.'
Overall 8.4 Excellent
Based on 6,096 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.4
Pros: Location was easy and convenient to union square.
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
Pros: The location was excellent
OK
4.0
Good
6.8
Pros: Location is nice
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
OK
4.0
Pros: Loved the location and hotel's history.
OK
5.7
Details
Reviews
Overall 8.4 Excellent
Based on 6,096 reviews
Location
9.2
Wellness Area
9.0
Service
7.2
Room
6.9
WiFi
6.7
Breakfast
6.3
Cleanliness
6.3
Food
5.9
Value for money
4.2
Pool
0.0
Location
9.1
Wellness Area
8.9
Service
7.3
Room
6.7
Cleanliness
6.4
Breakfast
6.4
Comfort
5.8
Food
5.6
WiFi
5.0
Value for money
4.4
Location
9.2
Service
7.7
Breakfast
6.7
Cleanliness
6.3
Vibe
6.2
Room
6.2
Food
5.9
WiFi
5.1
Value for money
4.3
Location
9.3
Service
6.8
Cleanliness
6.5
Food
6.3
Room
6.2
Breakfast
5.8
Value for money
3.9
Location
9.2
Service
7.2
Vibe
6.4
Room
6.2
Comfort
6.0
Value for money
4.2
5.4 OK
Pros: Location was easy and convenient to union square.
Cons: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
6.8 Good
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
For more than 100 years, The Westin St. Francis San Francisco on Union Square has been known for impeccable service, upscale amenities and prime downtown location. Set on Union Square, visitors are near shops, theaters and restaurants, as well as the Financial District, AT&T Park and the Moscone Center. Relax in renewed rooms that blend contemporary amenities with timeless elegance. Hotel rooms showcase high ceilings, original moldings and chandeliers, as well as Enseo SMART TV systems, Wi-Fi, large desks, sitting areas and Heavenly® Beds. Tranquil views include Yerba Buena Gardens, the Bay or the San Francisco skyline. Suites are ideal for business gatherings or entertaining. Hotel guests are encouraged to use our WestinWORKOUT® Fitness Studio and gear lending program. From there, savor the innovative cuisine and custom libations at the hotel restaurants and bars. Event planners are amazed by our 33 dazzling venues, including Alexandra's, named 'most spectacular special event venue in Northern California.'
A stay at Hotel Zeppelin San Francisco places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Overall 8.4 Excellent
Based on 2,486 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.5
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Excellent
8.0
Excellent
10.0
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Excellent
10.0
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Excellent
8.5
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Excellent
10.0
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Excellent
8.5
Excellent
8.8
Pros: The staff is very friendly and helpful
Excellent
10.0
Excellent
8.0
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Excellent
8.2
Pros: The decor was cool and the game room was a great feature.
OK
4.2
Pros: The location
Details
Reviews
Overall 8.4 Excellent
Based on 2,486 reviews
Vibe
9.4
Location
9.2
Amenities
8.7
WiFi
8.3
Service
8.0
Room
6.7
Comfort
4.7
Value for money
4.2
Breakfast
3.7
Location
9.3
Vibe
9.2
Amenities
8.5
Bar and Beverages
8.5
Service
8.1
Room
6.9
Comfort
4.8
Value for money
4.5
Vibe
9.2
Location
9.1
Amenities
8.9
Service
7.7
Cleanliness
7.7
Room
5.7
Value for money
4.5
Comfort
4.3
Location
9.4
Vibe
9.3
Amenities
8.9
Food
8.2
Service
8.2
Cleanliness
7.7
Room
6.0
Comfort
4.5
Location
9.3
Vibe
8.9
Amenities
8.6
Service
8.3
Cleanliness
7.2
Room
6.3
Comfort
4.9
4.5 OK
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Cons: Room had water damage down the corner and smelled bad. AC didn't work well. Lighting was very dim and had to turn on all lights to make it decently lit. Front desk didn't tell me about the amazing adult arcade that's in the back of the building.
8.0 Excellent
Pros:
Cons: Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.
10.0 Excellent
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Cons:
10.0 Excellent
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Cons:
8.5 Excellent
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Cons: Room was so tiny that I wouldn't recommend spending more than 2 nights there. It can feel a bit claustrophobic especially when you end up with a wonderful view of a brick wall.
10.0 Excellent
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Cons:
8.5 Excellent
Pros:
Cons: A bit cramped but functional
8.8 Excellent
Pros: The staff is very friendly and helpful
Cons: Poor ventilation in bathroom
10.0 Excellent
Pros:
Cons: No complaints
8.0 Excellent
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Cons: I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
8.2 Excellent
Pros: The decor was cool and the game room was a great feature.
Cons: The walls were EXTREMELY thin...we could hear people talking in the lobby below us, and could hear every word people spoke in the hallways. That's my only complaint.
4.2 OK
Pros: The location
Cons: The staff wasn't very helpful at all. Requested to have our bags taken up to the room after a hour of waiting had to go back down and get my own bags.
A stay at Hotel Zeppelin San Francisco places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
Overall 8.3 Excellent
Based on 3,870 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.5
Pros: location
Excellent
9.4
Pros: Very helpful staff.
Good
7.1
Pros: The room size, hotel location, and hotel bar.
Excellent
9.7
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Excellent
8.0
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
OK
5.7
Pros: Location
OK
5.7
Excellent
10.0
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Good
6.8
Pros: Nice hotel in general
Excellent
8.5
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Excellent
10.0
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Excellent
8.0
Pros: I liked the lady at check in helping resolve an issue with billing.
Details
Reviews
Overall 8.3 Excellent
Based on 3,870 reviews
Location
8.9
WiFi
7.9
Room
7.7
Cleanliness
7.7
Service
7.5
Amenities
5.6
Value for money
4.9
Breakfast
4.9
Food
4.7
Location
8.6
Service
7.6
Comfort
7.3
Room
7.2
Vibe
6.6
Amenities
5.3
Food
5.1
Breakfast
5.0
Value for money
4.5
Location
8.6
Service
7.3
Cleanliness
7.1
Room
6.8
Vibe
6.4
Amenities
5.0
Breakfast
4.8
Food
4.7
Value for money
4.4
Location
8.8
Cleanliness
7.7
Service
7.3
Room
7.0
Bar and Beverages
6.3
Vibe
6.0
Amenities
5.3
Value for money
5.2
Breakfast
5.1
Food
4.8
Location
8.8
Service
7.7
Room
7.0
Comfort
6.9
Value for money
4.9
Breakfast
4.7
4.5 OK
Pros: location
Cons: the price related to the poor quality
9.4 Excellent
Pros: Very helpful staff.
Cons: Under renovations
7.1 Good
Pros: The room size, hotel location, and hotel bar.
Cons: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.
9.7 Excellent
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Cons: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.
8.0 Excellent
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
Cons: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.
5.7 OK
Pros: Location
Cons: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.
5.7 OK
Pros:
Cons: Construction was very inconvenient will definitely not come back until it's completely remodeled.
10.0 Excellent
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Cons:
6.8 Good
Pros: Nice hotel in general
Cons: The check in was one our delayed and the people in the front desk were not very servicial. Since it’s in the top part of the city, walking with kids or senior people is complicated. Breakfast options are not really option, it forces you to buy the full buffet.
8.5 Excellent
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Cons: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.
10.0 Excellent
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Cons:
8.0 Excellent
Pros: I liked the lady at check in helping resolve an issue with billing.
Cons: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened.
The room was nice - but quite expensive in my opinion.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
With a stay at Hotel Zelos San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Westfield San Francisco Centre and 7 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and meeting rooms.
Overall 8.3 Excellent
Based on 2,339 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Good
7.1
Pros: Close to everything in Union Square, clean and nice-looking inside.
Excellent
8.8
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Excellent
10.0
Pros: Had a great time friendly staff great restaurant
Excellent
8.5
Pros: The location was great and my room was quiet.
OK
5.4
Excellent
10.0
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Excellent
9.1
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Excellent
8.0
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Excellent
10.0
Pros: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!
Good
6.8
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Excellent
10.0
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Details
Reviews
Overall 8.3 Excellent
Based on 2,339 reviews
Location
9.2
Service
8.1
WiFi
8.1
Cleanliness
7.9
Bar and Beverages
7.8
Room
7.2
Value for money
4.8
Breakfast
4.2
Location
9.1
Service
8.0
Bar and Beverages
7.9
Vibe
7.7
Room
6.6
Comfort
5.8
Value for money
4.6
Breakfast
3.9
Location
8.9
Service
8.0
Room
6.7
Comfort
6.2
Value for money
4.7
Location
9.3
Service
8.2
Cleanliness
8.0
Vibe
7.7
Amenities
7.2
Room
6.6
Comfort
5.8
Location
9.2
Vibe
7.8
Service
7.6
Room
6.5
Comfort
6.0
10.0 Excellent
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Cons:
7.1 Good
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
8.8 Excellent
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
10.0 Excellent
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
8.5 Excellent
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
5.4 OK
Pros:
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
10.0 Excellent
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
9.1 Excellent
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
8.0 Excellent
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Cons:
10.0 Excellent
Pros: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!
Cons: No negative comments really.
6.8 Good
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
10.0 Excellent
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Cons:
With a stay at Hotel Zelos San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Westfield San Francisco Centre and 7 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and meeting rooms.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
Overall 8.3 Excellent
Based on 2,200 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.3 Excellent
Based on 2,200 reviews
Location
9.1
Cleanliness
8.8
Service
7.8
Room
7.8
Breakfast
6.9
Amenities
6.0
WiFi
4.9
Value for money
3.4
Wellness Area
3.2
Location
9.2
Cleanliness
8.6
Service
7.9
Room
7.1
Comfort
6.1
Value for money
3.5
WiFi
3.2
Location
9.2
Service
7.9
Room
6.6
Comfort
6.0
Room
7.0
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
With a stay at Hotel Abri - Union Square, you'll be centrally located in San Francisco, just a 3-minute walk from Westfield San Francisco Centre and 11 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 408 square feet (38 square meters) of space consisting of conference space and a meeting room.
Overall 8.3 Excellent
Based on 1,274 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.0
Pros: The bathroom is super clean. The sink is not clogged (where most hotels are).
Excellent
9.7
Pros: My partner and I checked in for a semi-local one-night getaway. Seriously, the staff (everyone) is ridiculously kind and warm. I feel like the young lady who checked us in's name is Ann; she was sweet, graceful, tactful, and thorough. The location was prime (for us), the amenities were unexpected, and there was plenty of restaurant options.
Excellent
8.0
Pros: Excellent customer service
Good
7.7
Pros: The staff was very friendly, there was an elegant ambiance about the whole place. Didn't get a chance to dine at the in-house restaurant, but it was very busy the whole stay so it must have been good (though expensive). This hotel is located in the heart of San Francisco, so getting to other restaurants and shops was easy as pie.
Excellent
8.0
Pros: It was in a great location. Close to restaurants, Market St for shopping, cable car very close, Rooms are clean, offers (HBO, Free Wi-Fi and Restaurant in the Hotel)
Excellent
10.0
Pros: Return stay at Hotel Abri was great. I was upgraded to complimentary suite. Staff is always very helpful and friendly.
Details
Reviews
Overall 8.3 Excellent
Based on 1,274 reviews
Location
9.5
Service
9.2
Food
9.0
WiFi
8.9
Room
6.3
Comfort
4.4
Breakfast
3.6
Location
9.5
Service
9.2
Food
9.0
Room
5.7
Comfort
4.2
Location
9.5
Service
9.0
Value for money
6.6
Room
5.3
Comfort
4.4
Service
9.3
Location
9.3
Cleanliness
8.0
Value for money
6.9
Room
5.0
Comfort
4.1
6.0 Good
Pros: The bathroom is super clean. The sink is not clogged (where most hotels are).
Cons: The doors inside the room is so old and not appealing. The room was super tight. Our queen-size bed room came with a living room. We never even used the living room. I would have rathered have a bigger bedroom than a small bedroom with a useless living room.
The pillows were not comfortable at all.
9.7 Excellent
Pros: My partner and I checked in for a semi-local one-night getaway. Seriously, the staff (everyone) is ridiculously kind and warm. I feel like the young lady who checked us in's name is Ann; she was sweet, graceful, tactful, and thorough. The location was prime (for us), the amenities were unexpected, and there was plenty of restaurant options.
Cons: Seriously, the only downside was the firmness of the bed, but you just can't please everyone.
8.0 Excellent
Pros: Excellent customer service
Cons: Building is too old
7.7 Good
Pros: The staff was very friendly, there was an elegant ambiance about the whole place. Didn't get a chance to dine at the in-house restaurant, but it was very busy the whole stay so it must have been good (though expensive). This hotel is located in the heart of San Francisco, so getting to other restaurants and shops was easy as pie.
Cons: The cleanliness of the room could be improved, there were several hairs on our bed and a big stain on the sheets. The room size was very small, and had very little natural lighting because our window faced another building. The bathroom was teeny, though immaculately clean. Also, the parking offered by the hotel is $50, so it is cheaper to park in the parking garage if you are just staying one night like we did ($23).
8.0 Excellent
Pros: It was in a great location. Close to restaurants, Market St for shopping, cable car very close, Rooms are clean, offers (HBO, Free Wi-Fi and Restaurant in the Hotel)
Cons: The rooms are to small, to hot in the room (muggy), drinking glasses were not wrapped in plastic, parking is to expensive.
10.0 Excellent
Pros: Return stay at Hotel Abri was great. I was upgraded to complimentary suite. Staff is always very helpful and friendly.
Cons:
With a stay at Hotel Abri - Union Square, you'll be centrally located in San Francisco, just a 3-minute walk from Westfield San Francisco Centre and 11 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 408 square feet (38 square meters) of space consisting of conference space and a meeting room.
Located downtown in the South of Market District, The Park Central San Francisco offers guests traveling through California a prime location, superb service and inspired amenities. Just a short walk will take guests to events at the Moscone Center or to San Francisco's famous cable cars. AT&T Park, the Financial District, Chinatown, the Ferry Building and famous Pier 39 are all nearby. Event planners value not only our prime location but our 32,000 square feet of elevated event venues, including the much-sought-after Metropolitan Ballroom. Work out in our 24-hour fitness center and then replenish in our popular MaSo restaurant. Relax in our spacious, pet-friendly rooms and suites. Every accommodation features contemporary decor, plush bedding, mini-refrigerators, flat-screen TVs, ample desks and Wi-Fi. Floor-to-ceiling windows reveal impressive views of the San Francisco skyline, Yerba Buena Gardens or the Bay. Upgrade to a suite to enjoy marble bathrooms and generous, separate living areas.
Overall 8.2 Excellent
Based on 4,155 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.7
Pros: Comfortable and clean. Good location
Excellent
8.0
Pros: Comfortable room and on-sire dining. Catered lunches were good and portions large.
Good
7.7
Pros: Location. Proximity to public transportation.
OK
5.1
Pros: location
OK
5.4
Excellent
8.0
Pros: Very close to things we were interested in. Quick check in and out. Nice views.
Excellent
9.4
Pros: Location staff and cleanliness
Excellent
8.2
Mediocre
3.7
OK
4.5
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Excellent
10.0
Pros: Friendly staff informative quick book in process
Good
7.7
Pros: Location was great. Room was quiet and comfortable
Details
Reviews
Overall 8.2 Excellent
Based on 4,155 reviews
Location
9.1
Cleanliness
8.1
Breakfast
7.7
Room
7.1
Service
7.0
Food
6.3
Vibe
6.1
Wellness Area
5.3
WiFi
5.3
Value for money
3.7
Location
9.1
Breakfast
7.4
Service
6.9
Room
6.6
Amenities
6.4
Vibe
5.3
Value for money
3.8
WiFi
3.5
Location
9.2
Breakfast
7.7
Service
7.1
Room
6.6
Vibe
5.6
Value for money
3.7
Location
9.1
Service
6.9
Comfort
6.6
Room
5.9
Value for money
4.5
7.7 Good
Pros: Comfortable and clean. Good location
Cons: No room service
8.0 Excellent
Pros: Comfortable room and on-sire dining. Catered lunches were good and portions large.
Cons: Resort fee was extravagant. Hotels that cater to business/conferences need to provide free wi-fi. It's the 21st. century.
7.7 Good
Pros: Location. Proximity to public transportation.
Cons: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)
5.1 OK
Pros: location
Cons: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it .
- $38 per night "resort fee" for no real services. A true rip off.
5.4 OK
Pros:
Cons: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.
8.0 Excellent
Pros: Very close to things we were interested in. Quick check in and out. Nice views.
Cons: Ridiculously expensive valet parking (more than $70 per night). Super small bathrooms.
9.4 Excellent
Pros: Location staff and cleanliness
Cons: No room service or mini bar
8.2 Excellent
Pros:
Cons: You had to pay for WiFi and the restaurant had a very limited menu.
3.7 Mediocre
Pros:
Cons: Poor accommodations. Rude staff.
4.5 OK
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Cons: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.
10.0 Excellent
Pros: Friendly staff informative quick book in process
Cons: Nothing
7.7 Good
Pros: Location was great. Room was quiet and comfortable
Cons: They didn’t have room service. If you want to order food to your room, you have to physically go to the restaurant and order in person and wait for your food. You are not able to call it in for take out or delivery. This is a big let down and waste of time
Located downtown in the South of Market District, The Park Central San Francisco offers guests traveling through California a prime location, superb service and inspired amenities. Just a short walk will take guests to events at the Moscone Center or to San Francisco's famous cable cars. AT&T Park, the Financial District, Chinatown, the Ferry Building and famous Pier 39 are all nearby. Event planners value not only our prime location but our 32,000 square feet of elevated event venues, including the much-sought-after Metropolitan Ballroom. Work out in our 24-hour fitness center and then replenish in our popular MaSo restaurant. Relax in our spacious, pet-friendly rooms and suites. Every accommodation features contemporary decor, plush bedding, mini-refrigerators, flat-screen TVs, ample desks and Wi-Fi. Floor-to-ceiling windows reveal impressive views of the San Francisco skyline, Yerba Buena Gardens or the Bay. Upgrade to a suite to enjoy marble bathrooms and generous, separate living areas.
Overall 8.0 Excellent
Based on 9,549 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Good
6.5
Pros: Clean, decent amenities. Staff was friendly
Good
6.5
Pros: The room was clean and modern and quiet
Good
6.0
Pros: The hotel was clean and upgraded.
Excellent
10.0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
OK
5.1
OK
4.0
Pros: Location
Excellent
8.0
OK
5.4
Pros: Location
Excellent
8.2
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Excellent
9.1
Pros: Clean luxurious room
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 9,549 reviews
Bar and Beverages
8.7
Location
8.6
Wellness Area
8.5
Pool
7.5
Cleanliness
7.2
Room
6.8
Service
6.6
Amenities
6.4
Vibe
6.3
Food
6.1
WiFi
6.0
Comfort
5.2
Breakfast
5.0
Value for money
3.1
Location
8.6
Pool
7.5
Service
6.8
Amenities
6.4
Room
6.2
Vibe
5.8
Breakfast
4.6
Comfort
4.4
WiFi
4.3
Value for money
3.4
Location
9.1
Room
6.5
Service
6.2
Amenities
6.0
Food
5.9
Vibe
5.5
Comfort
4.9
Breakfast
4.7
WiFi
4.5
Value for money
3.6
Location
8.8
Cleanliness
7.1
Service
6.9
Room
6.0
Vibe
5.7
Comfort
5.5
Breakfast
5.0
WiFi
4.1
Value for money
3.3
Location
8.9
Cleanliness
7.0
Service
6.6
Food
6.2
Room
6.1
Amenities
6.1
Vibe
5.4
Comfort
4.8
Value for money
3.2
6.5 Good
Pros:
Cons: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off.
We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
6.5 Good
Pros: Clean, decent amenities. Staff was friendly
Cons: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
6.5 Good
Pros: The room was clean and modern and quiet
Cons: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
6.0 Good
Pros: The hotel was clean and upgraded.
Cons: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
10.0 Excellent
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Cons:
5.1 OK
Pros:
Cons: I booked a double room but was given a single.
4.0 OK
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable).
The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent.
Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????)
So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square.
Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
8.0 Excellent
Pros:
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
5.4 OK
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
8.2 Excellent
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Cons: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
9.1 Excellent
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use
Room was not checked and had a few teething issues, but quickly resolved
7.7 Good
Pros:
Cons: Parking very very very expensive
With a stay at The Mosser, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 6 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Overall 7.7 Good
Based on 3,034 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8.2
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Good
7.1
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Excellent
10.0
Pros: The location is really nice and the cleanliness were very good.
Good
6.0
Pros: Overall, it was clean and good downtowns location.
Mediocre
2.0
Pros: Nothing
Excellent
9.4
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
OK
5.4
Pros: Staff and location great!
Excellent
8.0
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Excellent
8.5
Pros: Great location near Downtown BART stations and Moscone Center.
Excellent
8.8
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Good
7.1
Pros: Overall cleanliness and facilities were good
Excellent
8.0
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Details
Reviews
Overall 7.7 Good
Based on 3,034 reviews
Location
9.3
WiFi
8.9
Service
8.4
Value for money
7.6
Food
7.6
Room
5.1
Breakfast
4.3
Comfort
2.3
Location
9.4
Service
8.5
Value for money
7.6
Breakfast
4.5
Room
4.2
Comfort
2.0
Location
9.4
Cleanliness
8.7
Service
8.3
Room
4.8
Breakfast
4.5
Comfort
2.5
Location
9.2
Service
8.5
Value for money
7.7
Room
4.4
Comfort
2.1
Location
9.2
Service
8.5
Value for money
7.4
Room
4.2
Comfort
2.3
8.2 Excellent
Pros: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.
Cons: Noise from alley at night or early morning, hotel staff is aware and provides ear plugs in your room but not really helpful. There was a strong smell of weed on my bathroom at night don't know where it was coming from but had to turn on extractor and close bathroom door and turn on ceiling fan and open room door to air out smell.
7.1 Good
Pros: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.
Cons: No bathroom or shower in your room. No sink in the bathroom in the hallway. You have to wash your hands in your room which is kinda gross touching handles. We didn't know that before we stayed. And room are no bigger then 7 feet by 7 feet. Clean but so small. And breakfast is literally a muffin. With nothing else in your room even a fridge I would have liked a breakfast.
10.0 Excellent
Pros: The location is really nice and the cleanliness were very good.
Cons: The wall is very thin.
The couples' voices who were staying next door were heard till late evening.
6.0 Good
Pros: Overall, it was clean and good downtowns location.
Cons: Room had a musty smell and the walls are pretty thin, hence bery noisy- I guess that is why they give you ear plugs.
2.0 Mediocre
Pros: Nothing
Cons: I would not advertise this establishment as a hotel.
There were bugs.
It smelled bad.
9.4 Excellent
Pros: Rooms are small and efficient; be prepared. Bed was comfortable.
Cons: Hall bathroom was difficult to enter; the door got in the way.
I remember waking up to some noise around 6am, but perhaps that's unavoidable in this location?
5.4 OK
Pros: Staff and location great!
Cons: Had loud protestors outside and had very small bathroom with black mold. Phone did not work. No pen or paper. Lights did not function properly.
No AC
No black out curtains
8.0 Excellent
Pros: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.
Cons: The orientation of the bed was awkward, along with the pillows being very uncomfortable which impacted my sleep. The room got uncomfortably hot, but was held in check by an adequate fan. The bathroom was incredibly tiny and awkward.
8.5 Excellent
Pros: Great location near Downtown BART stations and Moscone Center.
Cons: The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
8.8 Excellent
Pros: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
Cons:
7.1 Good
Pros: Overall cleanliness and facilities were good
Cons: We told the concierge we were on vacation and wanted some ideas on how to spend our time in San Francisco and he told us to "go see a movie". No help at all
8.0 Excellent
Pros: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value
Cons: Shared toilet/shower
With a stay at The Mosser, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 6 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Overall 7.5 Good
Based on 3,262 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Pros: Excellent location just one block from Union Square.
Excellent
9.7
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Good
7.7
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Good
6.0
Pros: Wine hour
Excellent
10.0
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Excellent
9.4
Pros: Great location
Excellent
8.5
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Good
6.0
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
OK
5.1
Excellent
10.0
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
OK
5.7
Pros: Good location for areas of interest
Excellent
8.2
Pros: I lived the location and ambiance of the hotel.
Details
Reviews
Overall 7.5 Good
Based on 3,262 reviews
Location
9.4
WiFi
8.2
Service
8.0
Vibe
7.3
Amenities
5.3
Cleanliness
4.9
Wellness Area
4.7
Room
4.7
Breakfast
4.4
Comfort
3.0
Location
9.5
Service
8.1
Cleanliness
4.8
Breakfast
4.6
Amenities
4.6
Room
3.9
Comfort
2.5
Location
9.2
Service
8.0
Vibe
6.9
Amenities
5.5
Cleanliness
5.0
Room
4.4
Comfort
3.3
Location
9.4
Service
7.9
Vibe
6.3
Value for money
5.0
Amenities
4.8
Room
3.7
Comfort
2.7
Location
9.5
Service
8.3
Vibe
6.6
Value for money
5.3
Amenities
5.1
Room
4.2
Comfort
2.9
5.7 OK
Pros: Excellent location just one block from Union Square.
Cons: Because we received a low room rate through Kayak we were told “there were no king or queen rooms available and had to accept two double beds or “an historic (tiny) room”. The bathroom in this double room was damaged, tiny & you had to hold the toilet lever down for several seconds in order for it to work. Even though we were on the eighth floor, because the window has not been upgraded the noise level from the street was disturbing. And finally, it is ridiculous that people have to lineup and wait 5 to 15 minuets to get an elevator in the lobby. There are 4 elevators for a few hundred rooms which inadequately services the guests. Not recommended for a comfortable visit.
9.7 Excellent
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Cons: Blocked drains and a dicky light switch were a slight issue but were attended to promptly.
7.7 Good
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Cons: Theyou need more towels in the room and more soap. When we got in there was not any soap to washave your hands and no bath soap.
6.0 Good
Pros: Wine hour
Cons: Small rooms
Few amenities
10.0 Excellent
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Cons: No jacuzzi
9.4 Excellent
Pros: Great location
Cons: Small bathrooms, placement of valet was a bad place
8.5 Excellent
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Cons: Tiny bathroom but then, who comes to San Francisco to hang out in the bathroom?
6.0 Good
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Cons:
5.1 OK
Pros:
Cons: Old hotel, tiny rooms, very noisy with protestors with very little effort made by staff to make situation better. first room didn't have working heating and had to wait an hour for a new room at 11pm.
10.0 Excellent
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Cons: When it's busy, the elevators take a minute to get to you. Be prepared to wait. The bar backs up, too, and that can mean getting a drink when it's crowded is an ordeal -- especially since the lobby cab get loud. But the people are nice, so in terms of this negative, it's really just a fact that's not terrible.
5.7 OK
Pros: Good location for areas of interest
Cons: The room was super tiny. Staff was nice but it sure if I would rebook.
8.2 Excellent
Pros: I lived the location and ambiance of the hotel.
Cons: Rooms could be upgraded a little bit and thought it was a little pricey.
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.3 Good
Based on 2,492 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.0
Pros: Location, staff great.
OK
4.0
Pros: Location
OK
5.1
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.3 Good
Based on 2,492 reviews
Location
9.2
Service
7.5
Cleanliness
5.4
Food
5.4
WiFi
5.4
Vibe
5.2
Room
5.2
Bar and Beverages
4.1
Value for money
3.9
Wellness Area
3.8
Breakfast
3.7
Comfort
3.6
Amenities
3.2
Location
9.2
Service
7.8
Cleanliness
5.5
Room
5.1
Food
4.9
Vibe
4.3
Value for money
4.0
Comfort
3.7
Amenities
3.2
Location
9.2
Service
7.3
Cleanliness
5.2
Vibe
4.8
Room
4.4
Value for money
4.0
Comfort
3.8
Amenities
3.4
Location
8.9
Service
7.4
Room
4.7
Vibe
4.7
Value for money
4.1
Comfort
3.8
Amenities
3.3
Service
7.6
Room
4.4
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
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Overall 7.1 Good
Based on 1,334 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Great bar
Excellent
10.0
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Excellent
8.5
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Good
6.8
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Excellent
10.0
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
OK
4.5
Pros: If you know which streets to skip, the location is good
Good
6.8
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
OK
5.7
Pros: Location & front desk personnel were friendly & helpful.
Excellent
9.1
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Good
7.7
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Excellent
8.0
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and only had to pay one hour at the meter on Saturday (Sunday was free)
Good
6.3
Pros: The rooms were small but nice. It suited our needs and there were recent renovations.
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Details
Reviews
Overall 7.1 Good
Based on 1,334 reviews
WiFi
8.3
Service
8.1
Location
7.9
Value for money
5.4
Breakfast
5.0
Room
4.6
Amenities
4.2
Comfort
3.0
Service
8.1
Location
7.5
Cleanliness
6.9
Value for money
5.4
Room
4.1
Amenities
3.7
Comfort
3.1
Service
8.5
Location
7.5
Value for money
5.0
Room
4.0
Amenities
3.9
Comfort
2.5
Location
8.2
Service
8.1
Cleanliness
7.0
Amenities
4.3
Room
3.7
Comfort
3.2
Food
8.2
Service
8.1
Location
8.0
Amenities
4.2
Room
3.9
Comfort
2.9
10.0 Excellent
Pros: Great bar
Cons:
10.0 Excellent
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Cons:
8.5 Excellent
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Cons: The elevator was a bit small and the closet didn't have a light in it so it was a bit hard to see in there. Additionally, when windows were open due to sleep temperature, it was a little loud despite choosing a "quiet room." Otherwise, we loved it!
6.8 Good
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Cons: Thin walls and floors allow you to hear your neighbors conversations and bowel movements.
10.0 Excellent
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
Cons:
4.5 OK
Pros: If you know which streets to skip, the location is good
Cons: Too many homeless in the area. Remodeling made it dirty. The images are false advertising
6.8 Good
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
Cons: Did not like the neighborhood and noise from the streets.
5.7 OK
Pros: Location & front desk personnel were friendly & helpful.
Cons: 8th floor had a bad order. It was very loud. Thought room should have had fridge & a complimentary breakfast with stay!
9.1 Excellent
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Cons: I did not like the fact that there was no hotel parking. We had to pay for overnight parking and the total came out to $95 for 2 nights.
7.7 Good
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Cons: -Bathroom Sink Drained Slowly
-No view from the room
-Amenity fee--didn't seem to get any value for it
-Only one tiny elevator, had to wait for a while at times
-Restaurant/Bar is closed on Sundays
8.0 Excellent
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and