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Details
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Reviews
Overall
8.6 Excellent
Based on 8,223 reviews
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All reviews 8.6
-
Couples 8.6
-
Families 8.6
-
Business 8.7
-
Solo 8.5
9.3
8.8
8.1
8.1
8.1
7.7
9.2
8.6
7.3
7.2
4.9
4.0
9.0
8.5
8.0
8.0
7.4
4.1
9.2
8.1
8.1
7.3
3.9
3.9
9.2
8.9
7.9
7.8
7.6
6.3
data provided by TrustYou
"Great view"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge. nothing
OK 4.2
Staff was not accommodating for what was promised. Staff was also rude.
Recent reviews
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OK
5.4+Hotel was clean-We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
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Excellent
8.2+We enjoyed the Marriott Marquis hotel very much , but the valet only parking is a bit spends. Thank goodness there is another parking garage one block over. Y
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Good
7.7+The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout.-No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
AED 797+
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Reviews
Overall
8.8 Excellent
Based on 7,363 reviews
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All reviews 8.8
-
Couples 8.7
-
Families 8.6
-
Business 8.2
-
Solo 8.6
9.0
9.0
8.6
8.2
7.6
6.6
9.2
9.1
7.2
7.2
7.2
6.6
8.8
8.6
7.2
6.8
6.5
4.5
8.9
8.8
8.6
6.9
6.8
6.2
9.2
8.7
8.3
7.3
7.1
6.7
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 8.5
The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
Good 6.0
Location, friendly staff Thin walls, cold pool
Recent reviews
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Excellent
10.0+I was very happy with the hotel, location in the city, the service & the staff.-I couldn't stay longer.
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Good
6.0-They charge you extra for the health club, which is not that great - I found that to be offensive!
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OK
5.1+Location-Fees for Internet and gym. Additional fees for more than two adults.
55 Cyril Magnin Street, San Francisco, CA
8.0
Distance
1.0 km from
AED 679+
Details
Map
Reviews
Overall
8.0 Excellent
Based on 6,766 reviews
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All reviews 8.0
-
Couples 8.1
-
Families 7.9
-
Business 7.3
-
Solo 7.8
9.2
8.9
6.9
6.9
6.3
6.2
9.2
8.6
6.6
6.6
6.4
6.2
9.1
8.8
7.2
6.7
6.5
6.4
9.3
9.0
7.0
6.7
6.1
5.7
9.3
8.9
7.0
6.4
6.3
5.9
data provided by TrustYou
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
OK 5.7
Convenient location, clean room with a comfortable bed.
Recent reviews
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Excellent
8.0+The staff were very friendly and helpful without being intrusive.Received a free upgrade to a suite without even asking which really made our trip! I have already recommended this hotel to colleagues!-No
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Good
7.7+We loved the 23rd floor and the view from our room. We could see the parade and crowds from above instead of joining in on the giants parade. We also felt the bed was very comfortable and the room was quiet with relatively little street noise.-We were not happy with the additional 120.00 U.S. added to our bill. According to Booking.com, we were quoted 798.00 for the 4 nights. On our print out, it stated "total costs" 798.00. Nowhere did it state that there would be an additional 120 added. We would never use your website again.
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Good
7.7+Its in a great location downtown.
AED 705+
Details
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Reviews
Overall
8.1 Excellent
Based on 4,960 reviews
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All reviews 8.1
-
Couples 8.0
-
Families 8.1
-
Business 7.7
-
Solo 8.0
9.2
8.2
7.5
7.2
7.1
6.5
9.0
6.9
6.8
6.1
5.8
5.7
8.6
7.0
6.9
6.4
5.5
4.9
9.3
6.7
6.3
5.9
5.2
4.8
9.1
8.2
7.3
7.0
6.4
6.3
data provided by TrustYou
"Clean rooms"
"Great view"
"Great shopping"
Top positive review
Top critical review
Excellent 9.4
Location staff and cleanliness No room service or mini bar
OK 5.1
location - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.
Recent reviews
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Mediocre
3.7-Poor accommodations. Rude staff.
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OK
5.1+location-- Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.
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Good
7.4+View was great, staff was very friendly, and room was very clean.-$58 for over night parking is outrageous, because of that I will not stay here again. Also, $20 for wifi? For the price you're paying that should definitely be included. We had to ask twice for a crib to be sent up to the room, that was a little disappointing when I had two small children to get to bed upon arrival. Also would have been nice to have a mini fridge included in the room. When traveling with kids it's very convenient to have a fridge to store their milk, snacks, etc
2 New Montgomery Street, San Francisco, CA
8.9
Distance
0.9 km from
AED 834+
Details
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Reviews
Overall
8.9 Excellent
Based on 4,452 reviews
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All reviews 8.9
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Couples 8.9
-
Families 8.9
-
Business 8.9
-
Solo 8.8
9.2
9.1
9.1
8.2
8.0
6.9
9.2
9.1
8.9
8.0
7.9
7.0
9.1
9.0
8.9
8.4
7.7
6.4
9.3
9.3
9.0
8.4
7.9
6.8
9.0
8.9
8.8
7.9
7.6
6.8
data provided by TrustYou
"Friendly atmosphere"
"Nice building"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 10.0
We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!! Nothing
Good 6.0
Really cool amenities,close to everything you need.Room service was nice and really cool views. I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
Recent reviews
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Excellent
10.0+I liked the overall appearance - the old world charm with today's amenities - great pool! the servic-nothing
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Excellent
9.4+Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor-Nothing.
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Excellent
10.0+The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.-I liked everything.
AED 720+
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Reviews
Overall
8.6 Excellent
Based on 3,055 reviews
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All reviews 8.6
-
Couples 8.6
-
Families 8.5
-
Business 8.2
-
Solo 8.5
8.9
8.5
8.4
8.3
7.6
7.6
9.1
8.3
8.2
8.2
7.6
6.5
8.0
7.9
7.9
7.7
7.7
6.8
8.5
8.3
8.1
7.6
7.5
7.0
8.5
8.5
8.4
7.5
7.4
3.5
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Great view"
Top positive review
Top critical review
Excellent 9.4
Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all. The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
Good 6.5
We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest. The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
AED 1583+
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Reviews
Overall
8.9 Excellent
Based on 906 reviews
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All reviews 8.9
-
Couples 8.9
-
Families 8.7
-
Business 9.6
-
Solo 8.5
9.1
8.7
8.3
8.1
7.4
6.9
9.2
8.4
8.2
7.6
7.4
6.4
8.9
8.5
8.1
6.8
4.2
9.1
8.6
9.2
8.2
7.3
data provided by TrustYou
"Clean rooms"
"Professional service"
"Comfortable beds"
Recent reviews
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Excellent
9.1+Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!-In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
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Excellent
10.0+Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
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Excellent
8.3+Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.-At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
AED 1730+
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Reviews
Overall
9.1 Excellent
Based on 739 reviews
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All reviews 9.1
-
Couples 9.5
-
Families 9.5
-
Business 9.0
-
Solo 9.4
9.7
9.3
9.2
9.1
9.0
6.6
9.6
9.2
9.0
8.6
7.9
9.6
9.2
9.1
9.0
8.5
4.0
8.8
7.8
9.1
data provided by TrustYou
"Nice building"
"Professional service"
"Friendly service"
Recent reviews
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Excellent
10.0+Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on.-Nothing
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Excellent
8.0+People extremely helpful-room service wasn't up to par, maybe because it was Valentines weekend.
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Excellent
10.0+The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.
AED 683+
Details
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Reviews
Overall
8.2 Excellent
Based on 2,570 reviews
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All reviews 8.2
-
Couples 8.5
-
Families 8.3
-
Business 8.1
-
Solo 8.2
9.1
7.8
7.7
7.7
6.7
6.7
9.3
8.1
7.7
6.3
4.7
4.4
8.6
7.9
6.5
6.4
6.0
4.6
9.2
8.4
7.7
7.3
6.8
6.8
9.0
7.7
7.7
6.7
6.7
6.6
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 8.5
The location was great and my room was quiet. There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
OK 5.4
Windows face directly into office building just 10ft away. People in the office can see directly into your room
Recent reviews
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Excellent
9.1+The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.-Need a coffee maker in room. Not a deal breaker though of course.
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Excellent
10.0+Front desk personnel and bell service were exceptionally helpful. Rooms were nicely appointed - largest TV I've ever had in a hotel room. Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
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Good
6.8+Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.-Being stuck next to an ice machine at 2 am
AED 727+
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Reviews
Overall
8.6 Excellent
Based on 2,295 reviews
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All reviews 8.6
-
Couples 8.6
-
Families 8.6
-
Business 8.5
-
Solo 8.6
9.3
9.1
9.0
8.6
7.8
6.3
9.4
9.2
9.1
9.1
7.8
5.8
9.2
9.1
9.1
8.6
7.6
5.4
9.1
9.1
9.1
8.8
8.6
6.5
9.4
9.2
8.9
8.3
7.5
5.9
data provided by TrustYou
"Modern Hotel"
"Great shopping"
"Stylish hotel"
Top positive review
Top critical review
Excellent 8.5
There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am. This extra small gesture will make a difference to many of your staying guests like myself. Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done Stephen NGAI
Good 6.0
The location was fine, and the mezzanine area was a good hang-out spot (big TVs, couches, and foosball!). The room was tiny even by SF standards: a queen-size bed with 18 inches on either side and 3 feet in front. The bathroom was weirdly large...? It's not like people hang out in there. The shower took forever to warm up and didn't get very warm, and there's no water pressure in the sink (so you spend a long time getting soap off your hands, which is not a good solution to water conservation).
Recent reviews
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OK
5.0+Location-Small bathroom , dirty, poor breakfast.
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Excellent
8.2+Excellent location right next to muni/bart powell station and the cable car. room was nice, well equipped, pretty modern, nice bathroom, clean. Staff was good.-Only negatives: the street noise is loud. I needed to wear earplugs. it was fine with earplugs which the front desk provided. the "included breakfast" is not breakfast. it is coffee (decent) and doughnuts. That's it. however, there is a nice little cafe at the front of the hotel that had very good breakfast bagel sandwiches.
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Mediocre
3.7+The only positive thing is the location. And that's it.-The photos are completely misleading. This is an awful hotel and I was booked for 7 nights. I reduced that to 1 night. The rooms are small and shabby. It's old with old furniture and does not at all feel like a hotel. It's more like a good hostel. Don't stay here. Unless you like staying in hostels on a vacation.
AED 841+
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Reviews
Overall
8.4 Excellent
Based on 1,916 reviews
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All reviews 8.4
-
Couples 8.5
-
Families 8.2
-
Business 8.7
-
Solo 8.2
9.0
8.8
8.3
8.1
6.5
6.4
8.9
8.7
8.4
8.2
6.6
6.2
8.7
8.0
7.7
6.2
5.5
4.9
9.0
8.4
8.2
6.3
5.2
9.1
8.2
7.8
7.7
6.7
6.3
data provided by TrustYou
"Beautiful architecture"
"Modern Hotel"
"Stylish hotel"
Top positive review
Top critical review
Excellent 9.1
I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly. I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!
OK 5.7
Some of the rooms are horrible. I got one of these horrible rooms.
Recent reviews
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Excellent
9.1+Beds
-
Excellent
9.1+I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly.-I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!
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Good
6.0-Being charged $60 to valet a car in unacceptable
AED 867+
Details
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Reviews
Overall
8.7 Excellent
Based on 1,655 reviews
-
All reviews 8.7
-
Couples 8.6
-
Families 8.9
-
Business 8.8
-
Solo 9.0
9.2
9.2
9.0
8.9
8.9
6.6
9.3
9.1
9.1
8.9
8.6
7.0
9.1
9.1
9.1
9.0
6.8
4.3
9.2
9.1
9.1
8.2
7.3
9.3
9.2
9.0
8.9
7.0
6.4
data provided by TrustYou
"Modern Hotel"
"Beautiful architecture"
"Stylish hotel"
225 Powell Street, San Francisco, CA
7.3
Distance
1.1 km from
AED 654+
Details
Map
Reviews
Overall
7.3 Good
Based on 3,303 reviews
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All reviews 7.3
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Couples 7.6
-
Families 7.1
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Business 6.7
-
Solo 7.3
9.2
7.7
6.2
5.7
5.4
4.8
9.2
7.3
6.1
5.5
5.3
4.8
9.1
7.5
6.2
5.3
5.2
4.3
9.3
7.4
5.7
5.6
4.5
4.5
9.2
7.4
6.2
5.7
5.7
4.8
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.2
The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too. At the time of our stay the hotel lobby and restaurant were under renovation.
OK 5.1
Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets. Secondly the toilet cover was broken. And lastly the coffee pot machine wasn't working properly.
Recent reviews
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OK
5.1-They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
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OK
4.0+Location-Room was super tiny & bathrooms were totally tiny
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Good
7.1+Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.-Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too. We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower. The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Details
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Reviews
Overall
7.8 Good
Based on 5,154 reviews
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All reviews 7.8
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Couples 7.6
-
Families 7.6
-
Business 7.2
-
Solo 7.8
9.3
8.5
8.5
8.4
7.3
4.4
9.2
8.7
8.1
4.4
3.4
1.9
9.2
8.6
8.5
3.9
3.9
2.4
9.3
8.7
8.7
5.0
4.2
2.5
9.6
8.8
8.4
8.2
4.8
4.3
data provided by TrustYou
"Great shopping"
Top positive review
Top critical review
Excellent 8.5
Great location near Downtown BART stations and Moscone Center. The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
Good 6.0
The location was the only thing great about this hotel. Having to share a bathroom and restroom with the entire floor. The bathroom on my floor didn't work so I had to use another floor. No real breakfast offered and parking rates were too much. Parked one block away for half the price.
Recent reviews
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Excellent
8.8+If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.
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OK
5.1+I liked the location.-I didn't like the bathroom/ shower located in the hall way that was basically too small to use. I barely fit on their bed in the original room. I upgraded to get my own bathroom and shower for $50 extra and this out me right over 4th street. Where it was so loud (even with both windows shut) and so bright from other lights (even with the blinds closed). The bed was as hard as a rock and oh yeah, let's not forget $49 a night to park your car at their hotel that you just spent $180 a night for and won't be able to sleep anyways.
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Excellent
8.8+It feels refreshing as soon as you walk in the room. Everything is clean and the beds are amazing.-The only thing I can say is wish they had a little mini fridge in the room.
299 Second Street, San Francisco, CA
8.3
Distance
0.8 km from
AED 629+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 2,601 reviews
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All reviews 8.3
-
Couples 8.5
-
Families 8.2
-
Business 8.1
-
Solo 8.1
9.3
8.4
8.4
8.2
7.8
6.6
8.6
8.6
8.3
8.3
7.6
6.6
9.4
8.3
8.1
7.9
7.6
6.9
8.7
8.2
8.0
7.7
6.3
6.1
8.3
8.3
7.4
7.1
6.5
6.3
data provided by TrustYou
"Nice building"
"Clean rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
The staff was very accommodating for my elderly parent's needs.
Good 6.0
First off, let me start by saying if it were just my husband and I the things that bothered me would not have been such a big deal. But travelling with small children changes things. The neighbors were so loud they woke my kids up multiple times. Security came and they did turn off music but continued to yell and keep on until 3am. The pool is tiny and not how it appears in pictures and because there is no one there and it is tucked out of the way from staff when another family showed up and their terror children wrecked shop there was no one there to help. Its $65 to overnight park your car, which is high even for the city. The breakfast buffet was $25 a person, even worse was the continental breakfast was $18 for bagels and coffee whichbis absurd. Just overall over priced for what you get.
Recent reviews
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Good
6.6+The breakfast and the lobby were good-The room and bathroom were not upto the mark for the price.
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Good
7.1+Good Location. Overall everything was alright. Nothing too wonderful, but nothing too critical. The lobby was fancy, but rooms werent wonderful.-Not the friendliest staff. I found it strange that when I called for a bandaid, the front desk tried to sell one to me. I have been to other hotels, including Courtyard's, where they will just deliver something small like a bandaid to you if you need it. I even recall needing feminine products and they were sent to me. Considering the price of the hotel, and the parking ($59/night!), you would think a simple request like that would have been fulfilled.
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Excellent
10.0+The staff, location and facilities.-Nothing
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