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The hotel was well decorated and clean, the security system made me feel safe. All of the staff was warm and welcoming, very intent on making sure you have everything you need. Given the shared bathrooms (sooo clean with luxurious showers) the added touch of robes and slippers added a pampering touch. The continental breakfast was nice and available a good amount of time, though the hotel is located within walking distance of many freak breakfast options. Mission Street has a homeless presence and not awesome smells. Hang out around Valencia and problem solved. Do be cautious about walking after dark to the hotel door though.
I liked the friendliness of the staff. They went and beyond to make everything great. Room was a bit cozy, but my daughter and I were fine. Bed was comfortable. Shower nice. Quiet at night. I didn't realize there would be so many steps to our room. I counter 62 stairs from street to third floor. It was a bit chalkenging to me. I would just say be forewarned and ask for lower floor.
the worst hotel I ever stayed. No parking, no towel, bad costumer services. And plus as soon as I checked in and go and check out the room. I gave back the key to them and leave. They charged $94 and it's not worth it. To be honest I would like to get refund. Plus bad neighbors
It's cheap and there's a bed. That's about the only thing this hotel has going for it. The staff is rude, the bathrooms smell worse than the outhouses at Coachella, and the whole hotel is incredibly grimey. I think a more accurate description is a hostel with private rooms.
Price was affordable, but you can see why. The location while convenient to many things is not in a great area. Recommendation: arrive during daylight hours. Make sure your rooms are properly cleaned, our toilet had feces in it! Overall: We won't be returning, but this could work well for some people.
Value for money I am ok with shared bathrooms, but I was disgusted by the shared bathrooms that did not have a sink next to the toilet. It is very unhygienic that there are no sinks in the bathroom. This should not be able to pass inspection!
We were right next to some nice restaurants and bars. The bus line out front took us all over town. Great price. Rooms had everything we needed. Staff was friendly and helpful. For the price, you cant beat it! If you are looking to go to SF on a budget and want to be close to all the main attractions of the city, the El Capitan Hotel is the spot! Just small details, but they add character to the building.
I was impressed by the secure entry. My room and bathroom were very clean and comfortable. The location was perfect for my activities. Great time i will stay there again if my life brings me back to san fran.
Nothing Paid for parking Bed Bathroom Utilities Dirty Small Uncomfortable No towels No AC Rude staff Ghetto area Expensive because of paid parking $25 for 24 hours and no in-out policy if paying for 12 hour parking. Loud neighbors Ugly
Location, price and connectivity No furniture. Was only for a night so would not comment more. Ok for a night stay.
The hotel is right near many fantastic restaurants (Truly Mediterranean, Pancho Villa Taqueria) and bars (Zeitgeist), right on many Bus lines and the 16th St & Mission BART station that will get you anywhere you need to go, you can be to Market street or Embarcadero in less than 15-20 minutes including walking. Plenty of city noise if you don't mind it. Low-frills room with decently comfortable beds, mini fridge (the best part), flatscreen TV, shower. If you're a savvy traveler, it's the perfect place to clean up and shower and maybe even get some sleep between all your adventures in the Bay area.
The room price. Did not make the bed each day of our four day stay. No amenities other than refrigerator and microwave. No telephone in room or clock.
The location was a great place for my needs. I found a dirty shirt in one of the dresser drawer looked to have some type of dry red substance. I had only hand towels to use in the bathroom, the shower head leaked water pretty bad, and toilet didn't flush properly. Needs help...
To start the homeless sleep outside the so called "hotel". Pretty sure I witness a drug deal while walking to the hotel. Also the hotel didn't seem like one. It was more like a big house and the renters might leave there with smaller children. No parking included!!
Value, staff The neighborhood, no way to adjust the temp in the room
Many interesting restaurants in the area. The room was 'clean' but smelled very bad of old, musty and food. I was traveling alone and did not feel safe in the neighborhood at night.
U have to realize that any regular hotel in a 1 mile radius of there is gonna be at least $250. This gets u in a very convenient location right across the street from the BART subway. Bathrooms were very clean and up to most anyone's standards At the time only one shower was working, easy to hear rooms next door, abundant transients in that neighborhood of SF.