Pros: The hotel staff were very helpful and friendly. The room cleaning service was great and very thorough. I liked how they folded my laundry.
Cons: I didn't like having to transfer elevators to get to my room.
Andaz Tokyo offers 164 guestrooms all with stunning views of Tokyo. 3 Andaz Studio event spaces are located on the tower's two top floors. The rooftop bar with open-air seating and event space with an outdoor terrace and show kitchen on the topmost floor are firsts for a Tokyo luxury hotel. Our signature restaurant, Andaz Tavern, overlooking the Imperial Palace serves refined European provincial cuisine, prepared with seasonal indigenous Japanese ingredients.
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Cons: Nothing comes to mind
Pros: Location, service, pool staff
Opposite the Imperial Palace and Hibiya Park, this 5-star Tokyo hotel is a 3-minute walk to the shopping capital of Ginza, 5 minutes to Tokyo International Forum, and 10 minutes to Kabuki-za Theater.
Pros: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!
Cons: What I didn't like was that we had to leave so soon...
Cons: i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
Occupying the top nine floors of the 53-story Midtown Tower in the Roppongi District, the capital’s entertainment and design-related business hub, The Ritz-Carlton, Tokyo features 245 elegantly appointed guest rooms, a soothing spa and fine dining, all exuding exceptional experiences with artistry and personalized attention for guests.
When you stay at Millennium Mitsui Garden Hotel Tokyo, you'll be within a 15-minute walk of Kabuki-za Theatre and Tsukiji Fish Market. For a bite to eat, guests can check out ALL DAY DINING NiKO GINZA, which serves international cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like premium bedding and slippers, along with LCD TVs and refrigerators.
The Capitol Hotel Tokyu is centrally located in Tokyos Nagata-cho neighborhood. In this beautiful location in the heart of the city, you can enjoy the lush greenery of Hie Shrine, and have exceptional access to the Imperial Palace, Civic Center, Marunouchi, Ginza, and Roppongi. The area that is already blessed with such a combination of convenience and calm has now seen the birth of a remarkable new 5-star hotel. 251 guest rooms, including 13 suites, every one of them comfortably spacious, allow for peaceful enjoyment of the changing of the seasons, and quality time to forget the hustle and bustle of the city. From the rooms, creatively designed with a width of 6 meters, you can enjoy panoramic views of the streets of Tokyo, starting with the National Diet (Parliament). Rooms are elegant, Japanese modern spaces with shoji screens and sliding doors. Guests can spend a peaceful time in The Capitol Hotel Tokyu. Also, on the fifth floor, there are four special suite rooms opening out onto the greenery of gardens and Hie Shrine. Forget the hustle and bustle of the city, we promise you a release from your daily routine.
Pros: Best in Class Service, ambience, Decor, Views and Iconic reputations.
Cons: $40 hamburger in the lounge upstairs. It was delicsious, but wow
Located thirty-nine floors above the city, Park Hyatt Tokyo, designed primarily as a private urban residence for the international business traveler is distinguished in its modern interior design, fine art collection, acclaimed restaurants, and aesthetics and fitness centre, Club On The Park. With just 177 rooms and suites, Park Hyatt Tokyo is intimate by Asian standards, yet spacious and serene, offering an unparalleled level of comfort and personalized service. This is a 5 Star property.
Pros: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.
Cons: The hotel starts on the 28th floor, so it feels detached from the surroundings.
Pros: The up grade of our two rooms into 1 two bedroom suite is unforgettable!
Pros: From check-in to check-out all the service was consistently excellent, staff were sincere and my room was comfortable and clean. Wish to go back soon.
Cons: Not a thing to complain.
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. Located 37 floors above the Tokyo Shiodome area, Conrad Tokyo guests can enjoy panoramic views of picturesque Hamarikyu Gardens, a former feudal lord's residence, and the impressive Tokyo Bay skyline. This Tokyo hotel provides a convenient base for exploring the city located just 5 minutes walk from the famous Ginza Shopping Street. This Tokyo hotel’s 290 guestrooms and suites combine contemporary luxury and technology with an atmosphere rich in the soothing and serene traditions of Japan. Conrad Tokyo's design draws its inspiration from two distinct features of the Japanese cultural landscape: Sumie, majestic black and white paintings, and mon, the entranceways to dwellings or shrines. Japan's vibrancy, drama and theatrical dining are all embodied in the Conrad Tokyo's 3 signature restaurants, where diners can indulge in a selection of the finest Japanese, Chinese and contemporary French fare. Sample tantalizing Chinese cuisine with an innovative twist at the Michelin-starred China Blue restaurant or enjoy the culinary experience of the Michelin-starred 'Gordon Ramsay at Conrad Tokyo' restaurant, popular with guests and locals alike. This luxury Tokyo hotel is conveniently connected to the city's major airports and lies within walking distance of the Ginza District, famed for its upmarket department stores, boutiques and restaurants. Enjoy easy access to Tokyo's major business areas, including the financial district or visit the many nearby Tokyo tourist attractions such as Tsukiji Fish Market and Hamarikyu Gardens. With exhilarating panoramic views, exclusive scented amenities, and some of Tokyo's most spacious rooms, guests enjoy a truly luxurious experience when they choose Conrad Tokyo.
Pros: Shuttle service to Disney land. Room spacious and very good cleanliness.
Cons: We booked four rooms (2 families) 4-5 months prior our arrival. The room arrangement given to us 2 rooms next to each other and the other 2 in different floor level. They aware each family going to occupy 2 rooms during our booking and yet they can't arrange the other 2 rooms next to each other or at least the same floor. Eventually the other family has to take the smoking rooms in order to stay next to each other. No smiling face from the male front desk staff.
Pros: Great rooms, with nice views. Hotel staff were very helpful and friendly. Train station at the front door to the hotel. Big shopping centres next door.
Cons: Far from the main areas of Tokyo (Shinjuku, Shibuya etc) roughley a 30 min train ride. There is a train station at the front door to the hotel which is very conveniant but this is not a JR station so if you have the JR pass you can not use it here.
Grand Nikko Tokyo Daiba is on the waterfront of Odibia Island, a 20-minute drive from Haneda International Airport. There's a monorail station right across the street, and Tokyo Big Sight convention center is 6 minutes away by cab.
Pros: Housekeeping was good
Staff were mostly helpful
Near Shimbashi and Shiodome Stations
Amenities were good
Airport Limousine to Narita
Cons: At check-in we were told we needed to pay for a separate room as my mother and my sister together with me are considered too old to fit in one room with two double beds. They said a larger room would be available that could accommodate the three of us together the next day but we would have to pay an additional 330 USD per night of stay! Our flight landed 11 pm at Haneda by the time we got to the hotel it was already almost 12:30 am, we were exhausted! Renting an additional room also costed the same amount $330. That's the option we went with for at least a day. We then booked a second room online for the subsequent 5 days for only half the price they asked us for upfront. It made little sense from a business perspective if they had let us upgrade to a one bedroom that would release them of two smaller rooms that they can charge more for.
Internet is slow especially at night, can barely read the news.
Air conditioning was weak in one of our rooms, I was sweating a lot.
Pros: The JR Suite was amazing. Love the high floors and view of Tokyo Tower. Customer Service at the front desk was excellent. After we paid for the upgraded suite we were a lot happier.
Cons: Initial room was very small and they put us on the floor with the business and fitness area so people were in and out on that floor. Room was very very small where our 2 luggage would not fit. My GF kept on bumping her elbows into the shower door and the sink as there was no space in between for her to do her hair and make up. We had to upgrade to the JR. Suite at a very high price. The JR. Suite was an excellent room. We didn't need the living room area but it was a nice adder. What we were expecting was a bedroom similar to the JR suite bedroom but never got it on the regular booking.
Concierge needs to look into what he's doing more. We asked about the Robot Restaurant and see about making reservations for that Saturday Night. He booked the reservations but didn't realize that payment up front is required. When we go to the place we were turned away as it was full and everyone had paid in full prior to arrival. When I tried to explain to him I don't think he spoke English well enough to understand. I was not mad at him as we understand we are in another country with a language barrier.
Pros: Staff was very helpful. Easy access to a lot of places walking, taxi, or train (close to shinbashi and Shiodome station).
Cons: Breakfast was 25 dollars per person and did not include much. No good breakfast around.
Very surprised that English proficiency of staff was not that good.
Located in Minato, this spa hotel is within a 10-minute walk of Nakagin Capsule Tower and Tsukiji Fish Market. Tokyo Tower and Tokyo Imperial Palace are also within 2 mi (3 km).
Pros: Is there a star rating higher than five!? From the moment I arrived to check in after getting off of a cruise ship in Yokohama to the moment I checked out and said goodbye to the lovely staff in the lobby, I enjoyed every second of this incredible property. The views were luxurious, the rooms were definitely appointed, the club lounge and everything and anything I can need and more, and I will be racing back to Tokyo to stay here as soon as possible. I sale every luxury cruise line all over the world and this is by far the most hospitable luxurious stay I've ever experienced in my life anywhere in the world.
Cons: There's absolutely nothing I would change, it was sublime! And that's coming from a New Yorker who stayed in some of the best hotels in some of the best cities across the globe and in some of the most luxury suites on the most luxurious ships on the ocean.
You can practically feel the heartbeat of the city at InterContinental Tokyo Bay. Convenient for business or leisure this Tokyo city hotel puts you in easy reach of the city’s vibrant sights. As one of the hotels near Tsukiji Fish Market Tokyo visit the market for fresh seafood and sushi. Savour fine dining at our four restaurants explore the culture of the Imperial Palace or check out the buzz at Roppongi district. This business hotel in Tokyo offers the ultimate in urban sophistication.
Pros: Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo.
Cons: Couldn't control the heat in the room, which was 79F. WiFi connects but can be erratic on mobile devices. Food in the hotel is outrageously expensive, but a 2 minute walk gets you to reasonable options. Gym is excellent but there is a substantial extra charge to use it.
Pros: My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel.
The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around.
Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.
Pros: I very much liked the authentic 50's modern hotel and interiors…in a great location in Tokyo near the American Embassy.
In Tokyo's popular Roppongi district, this hotel is 0.3 km (0.2 mi) from Suntory Hall and 0.9 km (0.6 mi) from Tokyo Tower and the National Diet Building. Tokyo Imperial Palace is 1.6 km (1 mi) away.
Pros: The hotel offers great facilities and great restaurant options with friendly and helpful staff to assist with anything you may need.
Cons: Can be very expensive, but ultimately worth it!
Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel for dining, entertaining & relaxing. 387 uniquely designed guestrooms & suites, using a selection of natural woods and fabrics create the ideal residential ambience with spacious bathrooms. 10 unique restaurants & bars focus on culinary authenticity, design originality, quality & service. Nagomi Spa & Fitness provides hotel guests & private members with a serene facility for fitness and relaxation.
Pros: The facility was great, the staff was very helpful, and the property is right next to public transportation.
Cons: The food was pricey, there was no pool, and the district seemed more business oriented.
Pros: Hotel is connected directly to Shinegawa train/bus station and very near cafes, bars, shopping and convenience stores.
Hotel staff was professional and great with answering questions about travel plans, recommendations, etc. Hotel design modern yet still very Japanese aesthetic.
Welcome to the Strings by InterContinental Tokyo a luxury hotel in Tokyo that is an oasis of calm in the exciting city of Tokyo. This hotel is near Shinagawa Station with direct access via the Shinkansen Bullet Train to Yokohama Osaka Kyoto and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby; Haneda International Airport is 15 minutes away from our hotel in Tokyo by Airport Express Train whilst Narita International Airport is 70 minutes by Airport Express train.
Cons: The interior of my room was quite old. The desk varnish was gone and the room was pretty smelly.
Pros: Very good location in the center of Shinjuku, about 10 minutes away from the train station and taxi service outside. Had an ATM and 7-11 attached to it. All the amenities a person could need, toothbrush, hair brush l, razor shaving cream, free bath salts for everyday I stayed. Shampoo conditioner and body wash smelled great. Shower and bath were awesome!
1rst floor breakfast was the way to go, 8th floor cafe was nice but had less variety than the other.
Staff knew English, and the concierge service was great for booking and easy airport limousine back to HND airport.
Very close to robot resturant and bars that are open 24 hours.
Pros: Convenient location
Cheap (for Tokyo)
Cons: Nearby redlight district
Very small rooms
When you stay at Hotel Gracery Shinjuku, you'll be within a 10-minute drive of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. You can relax with a drink at the bar/lounge, and the 14 restaurants are nice spots to grab a bite to eat. Rooms offer up nice touches like deep soaking tubs, premium bedding, and slippers.
The flagship of the Prince Hotel chain. A mamber of the Preferred Hotels & Resorts. Standing amidst a park so green and verdant it seems nothing like Tokyo,with Tokyo Tower visible off to one side, enjoy a relaxing stay here. There is also a wide veriety of facilities in our 5 stars hotel. Bowling and beauty treatment,spas and hot springs are facilities you will rarely be able to enjoy in any other Tokyo hotel.
Pros: - Cleanliness
- Spacious Space
- Friendly Staff
- Shuttle to Shinjuku Station
Cons: - A bit far from Shinjuku Station by walking
- Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)
Pros: Staff is extremely helpful with everything . I have requested to make a reservation at many famous restaurants and the concierge staff did a very professional job securing a seat for me . They have planned everything for me better than I have planned by myself .
Modern 746 room,28 story hotel with a 7 story atrium lobby,located in Tokyo*s metropolitan commercial center in Shinjuku,facing Shinjuku Central Park,adjacent to Tokyo*s most vibrant shopping and entertainment areas. Hotel opened September 1980.
Cons: Great property, great location. Staff is super helpfull
Pros: Nice staff. Every staff member of the hotel is very helpful. I will come and stay in this hotel again. The location of hotel is very convenient. Overall stay in the hotel I can say is wonderful.
Pros: modern and well run - fantastic view from room
Cons: breakfast was not included; paid more to check in a bit early; room was very small
Park Hotel Tokyo stands at the 25th floor of the ´Shiodome Media Tower´ at the corner of Media City Shiodome, the new center of business and culture. Guests can easily access inner and outer Metropolitan Tokyo including Haneda Airport. Park Hotel Tokyo is directly connected to Shiodome Station on the Toei Oedo subway line and Tokyo Waterfront New Transit Yurikamome, and is a short walk from the Shimbashi Station on the JR and subway lines.
Pros: Panoramic view room lovely - big room with great view def worth the money
Hotel Century Southern Tower occupies the 19th to 35th floors of the Odakyu Southern Tower building, with offices, restaurants and other facilities located on the lower levels. Hotel reception and lobby is located on the 20th floor. The hotels 375 guest rooms are located from the 22nd to 35th floors, giving splendid views of the Tokyo city scape. Sophisticated services provide guests with unprecedented comfort. To offer our guests of privacy, we provide selfservice luggage carts instead of porters, vending machines on each floor and lobby shop instead of room service, and also compact refrigerators in each room that guests can stock with items of their choices. Restaurants, Lounge & Bar: 4 Experience a great view and seasonal delicacies form Restaurant TRIBEKS, featuring western fare, our Lounge & Bar South Court on the 20th floor and other restaurants offering Japanese and Chinese cuisine on the 19th floor. Banquet and Meeting Rooms: 6 Banquet and meeting rooms can be expanded to feature panoramic views for various functions and group sizes. A perfect venue for business and private gatherings with dining options available. Location: Located in the heart of Shinjuku, known as a major Tokyo hub. The short walk from Shinjuku Station to Hotel Century Southern Tower is lined with various shops, open cafes and a broad plaza filled with greenery. Nearby restaurants offer virtually all world cuisines and whether you are in Tokyo on business or leisure, the surrounding urban area has everything you need to take full advantage of your visit.
Pros: I like the area (nishi kasai)
Very friendly staff
Cons: The commute to downtown is a bit wearing
The rooms are fairly small
Pros: Very affordable for being located in a huge city. I think it was in an easten suburb but was adjacent to a subway stop.
Cons: Portable AC was not very effective.
With an array of high-tech amenities designed to make every stay a pleasure, Best Western Tokyo Nishikasai Grande is the perfect base for modern business and leisure travelers. Located in the Edogawa ward of eastern Tokyo, nestled between Tokyo Disneyland® and the central districts of Marunouchi and Ginza, this contemporary hotel is ideal for all types of guest. The train station is just a short stroll away and a complimentary shuttle bus service takes guests straight to Disneyland’s® main entrance. All guest rooms come in a range of options, including triple rooms, and all feature international power sockets, USB ports, flat-screen TVs and free Wi-Fi. For corporate guests, the business center is open 24-hours and provides professional services such as printing and copying. And all guests will enjoy the exquisite cuisine served at the hotel's restaurant, which is open for breakfast, lunch and dinner.
Pros: The location was amazing but that's about it
Cons: Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced!
We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing
Pros: Close to Shinjuku station. Fun restaurants nearby.
Cons: Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.
Pros: Breakfast options are good.
Cons: The South wing room bathroom had a slight sewer odor at times.
Cons: The room and the hotel are not so modern
Pros: Great location near the Shinjuku train station. Service was excellent (although perhaps average for Japan). Pillows not so comfortable - would have liked a selection of hard/soft (therefore the OK rating on comfort). Room A/C worked very well (I like to sleep in a cold room).
Great view of Mt. Fuji and Tokyo government buildings.
I prefer the Hyatt Regency Shinjuku when the cost is reasonable but this time it was considerably higher. Have stayed at Keio plaza about 5 times and at Hyatt about 20 times.
Pros: The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date.
Cons: The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.
Five blocks from Shinjuku Station and across the street from the Tokyo Metropolitan Government Building, this hotel is located in the city's business and political power center.