Extremely helpful staff.
Though expensive, everything was top notch.
Very good hotel nice staying I will go agian and I will recommend for my friends No thing worth
Excellent, awarded restaurant. Great location. Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.
Very good service and location.
Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests. No in-room coffee and small gym where the TVs didn't all work.
We enjoyed the proximity to the cable car line, the trolley line and Union Square.
Excellent location; free coffee and tea services in the morning; comfortable bed and towels.
The location was very good in the heart of the Union Square and everything was walkable from it. It was a little overpriced for what it offered.
comfortable, friendly environment with staff and other guests Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!
The place had character good location staff was good Rooms weren't cleaned enough, broken outlet in bathroom and rooms were kind of tight
Great value! Great location for Moscone Convention Center. Cozy room (small), but very clean and quaint. Good for one person who's not planning to spend time in the room other than to sleep. T.V. was great with fast channel surfing, solid cable connection. Although old building, everything was very clean. Clean bathroom, great water pressure. I don't think there was room service - no menu or hotel binder in the room. Not a lot of space to put toiletries in the bathroom, but that wasn't a big deal. Wifi didn't work in the room - totally weak connection.
Friendly staff. Comfortable beds. Clean. Helpful concierge. Central location near transport and theaters. Lovely Art Deco Architecture. Extensive vending machine. No Air Conditioning. No hotel movies. No room service.
The parking is a bit expensive- I realize it's San Fran but $46/night seems excessive
Unique room small but lots of windows that opened to Mission st and large wallirrir behind bed wall! !mission and 5 th st parking garage just across street , short walk to Moscone Center with Starbucks on way Close parking and walking distance to Moscone Center
The price you pay for a hotel in that location was great. It was clean and the staff was very friendly and helpful. The shampoo and lotion provided was good enough that I didn't need to use my own (it was Bath & Body Works brand). And the towels were nice and fluffy - not thin and scratchy. It was pretty worn around the edges. Facilities were old and walls were badly in need of a paint job. The room was small and the bed creaked. The WIFI was slow and unreliable. The walls were pretty thin and you could hear other guests and street noises clearly.
The AC seems not working, the vents blow hot air only. Opened all the windows to get some cool air but that was too loud as the room opens on to the busy road with lots of traffic. Wi-Fi is OK, but could not connect to VPN. It was a short stay checked in at midnight. I was travelling from East Coast, so that is 3 AM. Did not bother to complain to staff and checked out 8 AM local time.
It was 3 blocks to the Moscone Center. The employees were very friendly and helpful. Historic/ small rooms. Price was outrageous for the room - $349 a night (but we were there during the Pride Parade and Library Conference). We had to sleep with the windows open, weak AC - air temp not the problem, but street noise. Water pressure in shower came and gone. Both of us seating at the end of the bed flipped the mattress.. Surprise!
I got early to the pickwick hotel I liked that they were able to get me a room by 1 pm
Cleanliness, location, price and everything Charging Extra 50 USD , for Incidental charges no doubt same wlll be refunded but they should have that much faith in customer
Location excellent! The mattress with its loud rubber squeaking was completely INSANE!!!? It was something from a comedy show or hidden camera. I have never imagined something so aweful. Worse yet, when we told the front desk, we were told a Manager would call us. Nope. We called amd emailed. No return call. There is no excuse to have such HORRIBLE customer service as to not even return a phone call.
The location was great. Yeah - theres homeless people outside BUT theres homeless people all over SF. My second room was good. I was originally put into a room on the second floor (avoid at all costs) and the windows were open when I got there (sign 1) - got them closed. Then my hot water didnt work and maintenance had to work on it for 30 min (sign 2). Finally when I slept it got so incredibly hot in my room that I was sweating. Not even the fan was keeping it cool. I should have changed rooms that night but it was 10 pm and I just worked a 12 hour day. The next morning I explained to the front desk all of the above and they immediately put me in a nicer room.
We were a group of five girls and this hotel stay was great! Room is spacious, beds comfy. No complains. Pool is small
It was a perfect location to see the Embarcadero and the ballgame...a good center for traveling around town. It was even a short walk to China Town, No breakfast menu...just buffet in the AM...too much food, too high of a price.
Great location, near water front, business district and tourism venues. Location was accessible via public transportation: Bart, CalTrain King At station approx mile or less away. In house Starbucks Coffee and restaurant. Utilized fitness facility, clean and mix of Dumbbells and aerobic equipment. Encountered negative experience with guests on our floor using Marijuana, hallway and elevator on or floor. It reaked of the odor during the Second day or our stay. A bit of loud partying on our floor as well. We notified the desk a few times (they offered to give us another room), but apparently they weren't able to locate the source. Disappointed that errant "Spring Breaker kids" ruined an otherwise pleasant experience. FYI we were traveling for leisure, and had our 8 he old son with us. Not the environment you'd want a child exposed to.
The staff was very accommodating for my elderly parent's needs.
The staff, location and facilities. Nothing
The breakfast and the lobby were good The room and bathroom were not upto the mark for the price.
Easy walk from the Bart after coming in from SFO. No uphil climb with cases like we had when we stayed in union square. The larger room allowed us to have all 3 kids in the room so no second room. The walk to union square took less than 5 minutes and easy walk to transport to get all over the city. Would definitely stay here again. Breakfast was really expensive. Kids would never have eaten $21 worth of food. There is a Starbucks in the lobby though and lots of breakfast places enroute to union square. The crepe food truck on the corner was delicious. Only other complaint would be that the shower pressure was low when other rooms were using. Why no pressure regulators Marriott?
Good Location. Overall everything was alright. Nothing too wonderful, but nothing too critical. The lobby was fancy, but rooms werent wonderful. Not the friendliest staff. I found it strange that when I called for a bandaid, the front desk tried to sell one to me. I have been to other hotels, including Courtyard's, where they will just deliver something small like a bandaid to you if you need it. I even recall needing feminine products and they were sent to me. Considering the price of the hotel, and the parking ($59/night!), you would think a simple request like that would have been fulfilled.
Very friendly and attentive staff at all levels. They went above and beyond for some of our requests. Food at the onsite restaurant was delicious though a bit pricey. Location was a bit dirty with a lot of construction and older run down buildings around. Lots of noise from the major road behind hotel came through the closed windows as if they were open. Parking was over the top! $60/day!!
Staff was very friendly and accommodating, very quiet rooms and I felt very comfortable using the facilities. The beds were very comfortable and we had ample space. Great stay overall.
Luxury accommodations. Very friendly and helpful staff. Valet parking fee is crazy high!
Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning ....
Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all. The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious. There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
The room stunk! For $600 get some air freshener.
Comfortable bed, clean facilities Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
I liked how the staff was really attentive. Rooms clean, everyine real proffesional. I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
Awesome views of AT&T Park and the Bay. Front desk agent was great.
Staff was excellent. Area of the hotel. Not an area I would walk around.
Staff was very friendly and helpful.
Parking garage is $45 Small restroom and no fridge
ThemIss come into your room even when the privacy sign is in. She didnt eve knock just barged right in! Not comforting if your trying to leave your room at all while on vacation.
The staff and restaurant were excellent Being a guest and having to pay extra for parking. Makes staying in the city to expensive because you don't really want to walk anywhere in that area at night
Rooms are clean, communal areas are clean. But its a basic stay, good for if you need to be in the area and do not require more than a comfortable bed. Location not ideal. Far from downtown. Room was made daily, though we expressed that an attendant should not enter the room (not a big deal).
Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality
Rooms looked fairly newly renovated. Homeless receive free services next door so they're everywhere and they're aggressive. NOT a place I'd bring a family to stay if enjoying SF.
Typical chain hotel amenities, and comfy bed. Good location. Housekeeping came in the room at 7am to me pushing them out saying come back later. If she had it her way she'd clean around me and make me into the sheets go get her job done. Hidden fees. Add $100 extra to your bill for "taxes and other costs". Parking is $50 a night
Increased price at booking by 15%. Quoted price $135/night became $220 after increase, taxes, and enormous $42 parking fee. Tried to cancel, they wouldn't allow that.
The room was really comfortable. The acoustic insulation was not satisfactory. I could hear another guest playing loud music early in the morning.
The location is good. The front desk person was a trainee left alone and unable to fulfill basic functions of their job. The room was loud and stuffy. Our original room had no functioning windows or air conditioning. Several dead birds outside locked window. After an hour at the front desk we finally got a better room. This motel is extremely noisy. Don't plan on sleeping past 7 am as all doors open into a courtyard and slam as guests leave.
This hotel was clean and the room was spacious and the furniture was modern and nice. The location of this hotel is the worst part. Actually it is located on the 7th Street which is between the two more notorious areas of SF (we were told to avoid walking on the sixth street and the areas above and under the 7th street are also unsafe). These streets are full of homeless people and during the night is a bit scary. These streets also smell funny. SF is wonderful and really worths visiting but we wouldn't stay to this hotel again due to this problem. The reception staff wasn't helpful either.
The bed & sheets were clean & comfortable. The room size itself was super small. They can also do away with the stylish chairs, there was simply no room for it. Maybe replace it with a posh cube chair that stores under the table a lot better
This is more like a motel than hotel. It was clean, but weathered. The furniture and finish was economy when it was new which was some time ago
The decor The staff was m
I had a large comfortable room. The BART terminal was very close. I think I would always stay here when visiting San Francisco.
The thing I require the most from a hotel room is silence at night time. With this hotel it was pretty good. I had a room towards the inner courtyard and you can hear people chatting or walking outside your room but you don't hear almost anything from the streets. This means it's silent most of the night. The weather was such that I did not need A/C or heating much but it sounded too loud to be left running over night to me. The hotel room was also very tidy and the staff was helpful. They also fixed my wall-plug adapter for me when I had trouble with it. Nothing much here, you could hear other people from outside your room through the wall/window. No sound from adjascent rooms, though.
I liked the location. I didn't like that parking at the hotel was $35 a night. It would of been nice if it was in the description. Parking was a rip off.
Noisy at night, cold rooms.
Don't ever come here!
Staff was rude
Free Wireless Cold
Close to At&T Ball Park Location
Location was good for all major attractions. Easy to drive to location Towels very thin and small
Nothing my experience was horrible
The people at the reception were nice and helpful. There was some smoke from cigarettes although the hotel was declared non-smoking. The breakfast was poor but with some additional shoppings ok.
best location ,sleep well ,quite ,comforte breakfast
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Didn't know they would put a hold on credit card. Stairs and elevator was broken
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
I really enjoyed the fact that it was close to most of the main attractions in San Francisco. My boyfriend and I could walk to most places from the hotel. I really didn't dislike much about the hotel. I think it would be cool if they offered complimentary breakfast :-) San Fran can be pretty expensive so having something taken care for us would be nice
Decently priced compared to other hotels in San Francisco. The rooms were updated and nice. Good use of environmentally friendly amenities. No AC and the room we had got pretty warm when the sun came up, but the windows open so we could still cool off the room. Staff was very friendly and helpful. Free bikes for guests to use. Close to touristy areas and public transit. Lobby and hallways were a bit dated. Location was a bit sketchy at night, but we never felt unsafe. Housekeeping was sporadic. During our 4 night stay our room was not made up on 1 day and when we checked in around midnight, they had to check to make sure our room had been cleaned. Can be noisy at night with outside noise.
The location was good, and staff was friendly. I liked my room and checked out a couple of the free bikes to ride to Golden Gate Park. Had an issue with the toilet when I arrived which was dealt with immediately when I called the front desk. No refrigerator, room was a little small.
The location isn't terrible and the hotel is pretty cute. I think they must have raided an Ikea for the room decor. The parking lot isn't that big, and we had to pay $40 to valet at another hotel across the street. When we got to our room, we noticed it smelled funny and the carpet was wet under the window near the radiator. They moved us to another room which I think was a little smaller. The bathroom was unbelievably small, even for an older hotel. A larger person would have had quite a bit of difficulty getting ready in the mirror or using the toilet. Being that it was NYE, it was very loud. There were parties going on in other rooms and we could hear everything from loud music to couples having mediocre sex.
Friendly front staff. Easy check-in. Bed was terribly uncomfortable. One of the worst I've ever slept on, and I'm pretty easy to please. The hotel was billed as eco-friendly which must be code for cheap, sterile, minimalist decor. A no frills room and I spent a LOT of money to stay here. I recommend staying at the Americania across the street. Same company, but an entirely different hotel experience.
Be careful walking around at night, lots of homeless, not a great area. The idea the hotel is trying for is good. I like the bulk shampoo & soap dispensers. The bed was small and uncomfortable, on a wooden crate of all things. We asked for pillows three times after waiting patiently between each request and housekeeping never brought them. The front desk was apathetic. Parking ends up being almost $40 in addition to the already way overpriced hotel room.
The room was clean and the location is right downtown which is perfect. Probably only good for a short stay There were only two pillows, the room was hot, and the tv was small. We weren't there to watch tv, but the last hotel we stayed at in Santa Cruz had a decent sized one so we were probably spoiled by that experience. This place is good if you need a place to crash, but something about it was just ehh. And you might as well pay the $30 to park in their lot because you'll never find parking in SF. And all the street parking surrounding it was only 1hr parking until 10pm
The hotel has everything you need for a business trip. It's clean and affordable. There are restaurants near the hotel and a CVS, where you can get whatever you need. Some of the staff members at the front desk weren't the nicest.
For all the eco-friendly/green, modern people out there this may be one of your best options in the city. They do their best to be eco-friendly and I'm sure they'll keep making improvements. They also have free bike rentals which was nice! The staff was quick to help, it was a great deal for our money, the "double bed" room was small but that doesn't bother me, get a queen room if you need the space. Other than that I'm sure you'll like it. Parking was a bit expensive but there are no decent hotels with free parking.
I was very happy with my stay. The Good Hotel met all my expectations. At the price it is the best hotel in SF.
The hotel is close to the center. Personnel was helpfull. Equipment of the room was very good (refrigerator, microwave oven, TV, WiFi internet connection, etc.). Entrance door of the room were not insulated well against cold air from outside. While the heating was switched on it was no problem. But the hotel could spend less money for electricity if the insulation was made.
Fantastic staff, fantastic price - room came with microwave and fridge & excellent shower. Extremely convenient location. Room was 'well worn' - punch mark in wall, carpet had seen better days. I ended up only able to get a smoking room but odor was not bad.
Room was clean with microwave and frig. Given the layout and location a bit noisy at night but sleep with the TV on. Staff was helpful. They required a photo copy of my driver's license. I was able to get it back when I checked out but still not cool. This is the main reason they only got 3 stars
Good opportunity to rest/relax after a long flight. Friendly and efficient staff.We could make a meal in our room and make tea and coffee. Learned about Trader Joe`s from the staff, and went there several times. The so-called continental breakfast was far too sweet according to our taste. We got what we wanted at Trader Joe`s, so it did not matter.
Very convience location, and on site parking was free. The towels could have been a better quality.
It was within walking distance of where I needed to go.
The staff was friendly and helpful with any requests that we had. Housekeeping did a great job cleaning the room and restocking toiletries every day. Location was convenient due to a few local buses being nearby. Room had a fridge and microwave. Great thermostat. Did NOT encounter any pigeons at all unlike what others have mentioned. -The bed is smaller than it looks in the pictures and the queen size definitely does not sleep 3. -The chair had stains on it and I was not comfortable enough to sit in it due to its appearance. -The exhaust in the bathroom was SO LOUD. It needs to be either upgraded or replaced.
Friendly staff during check-in and check-out. Clean and spacious room with nice facilities, Wi-Fi and airconditioning worked fine. The hotel is located in SoMa, with excellent access to a number of bars and clubs, both gay and straight, within just a couple of blocks. The neighbourhood has a reputation for being sketchy. I never felt unsafe, but you'll find bus links just across the road if you are easily intimidated by homeless people and urban decay and don't prefer to navigate on foot. Location not particularly convenient if you want to be able to walk to downtown or the cable cars. Carpeted floor in the guestrooms, allergic persons should take note.
Free parking, cheap room. Helpful staff. There was no breakfast, just a coffee, tea and some cakes in front on reception desk. Parking was free but we couldn't reserve space for our car. Location is like 20-30minutes walk from city downtown, and after dark it might be quite dangerous (lot of homeless people, and other strangers) so if you are travelling alone you've better consider some other place to stay.
Refrigerator was very noisy.
Mr Patel went out of his way to make all aspects a great experience. Very kind also.as referes below question, did not read website review
close distance to trader Joe and the Sf leatherscene
Large room, nice bathroom, overly public space (including a "playroom" which wasn't for kids but they were free to use), and a great bar that was buzzing but always had seats! Staff were very friendly and engaging. Didn't use onsite restaurant - breakfast looked a little limited for kids but various diners and cafes nearby. Great spot near muni and cable cars and Westfield shopping centre. Good for union square without being union square Restaurant menu looked fab for adults but not for kids for breakfast. Otherwise nothing negative
The hotel was clean and conveniently located for a 5 minute bus ride to Moscone Center. The hotel is in a dangerous part of town.
Friendly staff, comfortable beds, big rooms
I didn't like anything of this hotel. It was not clean, the staff wasn't friendly and sometimes the staff wear pyjamas. In front of the rooms there were sometimes wanderers in front of the hotelroom. The prices of the hotelroom was too expensive.
Free internet access. Free parking. Room clean. Poor breakfast. Not fancy neighborhood.
it was close to Slim's, which was good because that's the reason we booked a room there. there's a bar across the street where we got drunk. that was cool. the parking lot smelled like urine.
I was pleasantly surprised at what good value for money it was being so conveniently located to downtown San Francisco. Free parking too. I was given a smoking room rather than a non smoking.
free internet and free parking included in price rooms are a bit worn down
Great location, Clean, Even though it was on a busy street the rooms were very quiet.
The position is good considering the proximity to town center. Parking facility ok The position is bad since the area is filled with beggar and bad faces, particularly during late evening. The structure would need a general refurbishment
The manager was really friendly, location is perfect - only short walk to the city centre, parking available at site. The area is a bit shaby, not really safe I guess. Continental breakfast is not really what was offered, more just coffeebuns and coffee.
In spite of the location, my off-street room was surprisingly quiet
It is located very close to downtown, great guy, good value.
The only issue with this place is the noise. The room was really great actually but you can hear your neighbors with thin walls and people walking by your door and people parking.
It was very close to Moscone Center and Market st, so I can easily go where I want. Staff was nice.
Ricky is a great staff, is always there to help you with anything, he is always worried about your confort. The sheets changes every day, the room is clean. It's very good for an Inn. Air freshener from the reception is to strong.
Ricky, the manager was great. He helped us feel at home. The room was quiet, clean and larger than I expected. I would recommend and return to Bay Bridge Inn. There were some gems in the area, The Wine Club, Whole foods and great bus connections. Initially the area looked dark but there were no problems.
Superb value for San Francisco! Convenient location. Walking distance to restaurants, shopping & mass transit (bart & bus). Modern, comfortable & clean room with coffee maker. Staff was very attentive & always concerned that all my needs were met.
The staff is really, really nice! Very good guys! The rooms have everything you will need. You wont regret it. It is a basic motel.
I like the location. Although the staff tries hard... the wifi company you deal with always seems to have issues... there were the sam issues a year ago when I stayed there... your manager has to spend hours with the technician to solve the problem.... again its the wifi companies problem ... also you do not have enough parking
Extremely friendly stuff that helps you a lot. They always try the best they can
This is not bad hotel after all. Firstly great Internet, friendly staff, breakfast (coffee and cookies with no limits ))) Hey, Ricky, man! Secondly, hotel is located in strange area, not scary, but that area needs your attention at the evening, near Mission, and Mission it's really strange, and I think danger place. I suppose at night also little bit noisy, but after my day's adventures it's ok, I slept like dead)) also I'd like notice that I still didn't received my money, which were deposit on my card, but I believe I will do.
Ease of parking. Relatively quiet. Not very well ventilated. I had to turn on the air conditioner even though it was cool outside. Also immediately after checking in and receiving my magnetic key, the person at the desk made another key, walked all the way over to the end where my room was and gave a person waiting in the alley that key. He spoke in another language so I didn't understand.
nothing I have stayed 6 days. Nobody cleaned the room. But staf are friendly..
cheap need to put at least 4 bathroom/ shower . I noticed that there was only 2 shower room in each floor.
Friendly staff. Great location at walking distance of Powell station. I didn't know bathroom was shared, I found out once there. No house keeping, you have to take care of your bedroom.
The staff was very nice, very helpful; I get the feeling this is a family owned and run place, and that they keep an eye on things. Hall bathrooms and showers were kept very clean. While it is a very close in and convenient location to things, it is a little sketchy after dark. Be advised to stay aware of your surroundings. It is older and not fancy, so very popular witht the younger and international crowd because of the low cost. Not really a bad thing, though.
the location is near to cable car, but in the dark it' not really safe. the bath and toilet is not in the room, but clean
rooms were decent. considering the area, it felt safe. Staff was friendly - nice people all of them. Location: There's a drug needle exchange across the street! Lots of homeless people all over the area. Loud screaming partying people could be heard from 6 - 9 pm every day!! No air conditioning. I stayed 5 nights, they don't clean the rooms! It's a budget room.
Although this hotel was not far from the main Downtown area, it was not in an area that I would advise others to stay in. The room itself was not clean or spacious; it had a continual beeping from the smoke alarm which we were told could not be fixed. Frankly we felt unsafe and threatened in the short time we spent at the hotel - we moved out before even spending a night there.
The staff is nice, and the price includes breakfast. The room was tiny, the area must be one of the worst in San Francisco. They charged mt debit card with an extra 50 dollars as depisir and I have to wait 3 days to get it back (if I get it back in the end). We parked in the next street, and when I went for the car in the morning, someone was looking into it. My friend saw that policeman were in a shop where blood was on the floor. Avoid this area.
The low price, of course! Really a pretty good value--very close access to everything, pretty quiet and easy to sleep, and the hallway bathrooms were remarkably clean! The area can be a bit sketchy late at night, so just be aware of surroundings. And I am not too crazy about the whole "bathhouse style" of towel exchange. Would much rather have a couple nice bath and hand towels in the room to start and go from there. Could also use a few more hooks and hangers in the rooms.
Near the center city Located in a noisy quarter and badly frequented.
The position is 400 meters away from the center of San Francisco (Powel and Market st). The area is not so beatifull... If you are 2 or more guys there's non problem, but if you are one of two girls is not good for you to come back in the Hotel in the dark... The name is Pontiac Hotel, but I think that is better to call it an hostel. The room is not so big and the bed is not for 2 people, but for one ad a half. The towels and the bed is never been changed in the 5 days in witch we stayed there. The continental breakfast is only some muffins and fruit with a coffee.
I loved the room decor. Although having a refrigerator in the room would have been good for storing my medications. The location is bad and the availability of something decent to eat past 10:00 p.m., is none. The staff added additional items to the billing and I had to request several times for the rate to be corrected and the additional items removed.
Kitschy decor is cute, gives room a less sterile feel. The hotel markets itself as boutique, but is actually owned by the Best Western across the street.
N/A wouldn't accept cash and unfriendliness of staff
The staff were great, very helpful, and the room was pretty cool Minor point, but the tv reception was awful and the remote control did not work.
Staff members were very polite, and helped with obtaining taxi when Love Fest - parade along Market Street was in full swing. Only experienced one staff member more interested in his dinner break than serving customers. Try and avoid room facing road, very noisy traffic and people walkingby. Not suitable for ladies to walk back from Market Street when it is dark, to Motel - 3 blocks. Unfortunately a lot of homeless people line the road en route back, esp at night. Staff friendly, however, would not accept Travel Card insisted on card with name on it, which was inconvenient.
Its a stylish place, in a not so great location; however the personnel were very nice. The location, and parking fee
nice room.very nice looking and comfortable. no ice machine on the floor.paying for parking.
Very friendly and helpful staff Offers free wifi but very very slow and does not work most of the time
Good clean room, friendly staff, value for money. Location not ideal with quite run down surrounding areas
Helpful staff, comfortable bed. I would have liked more extensive breakfast choices.
Close to a BART station. Very convenient from International Airport. Public safety is not so good around the hotel. Sometimes, in the midnight, outside of the hotel was noisy.
Smelly carpets and room
Hotel was 10 mins from are destination. We were given the 2nd level room by the stairs not a good place to be.People coming & going all night.
Very conveniently located to downtown. Onsite parking is great.
it was pretty close to downtown, you can walk to all the interest points although the neighborhood was not very nice. The wifi and the parking are free.
The breakfast was one of the best "continental" breakfasts I have had. Don't miss the waffles! A bit far from the main part of town.
Comfortable room. Good bathroom facilities. Traffic noise. Location. Welcome at reception was poor on arrival. No response to e-mail enquiry regarding airport shuttle facility.
very good location, clean and good value for the price you pay
The front desk staff was not very friendly.
The freindliness of staff
free parking, swimming pool no airco, only a fan.
Good price for SF. Could walk to the convention center <1mile.
Nothing The area, the room that smell bad, Continental breakfast. There was no Continental breakfast, just a piece of cake in a bag and a coffee !!.
Friendly staff, great location. Could stand updating and increased cleanliness
When I checked in I asked the desk Clerk if there were any ice machines on he different floors and he said there was only one on th first floor. When I went to my room I got the ice bucket and went down to get ice. The machine was out of order. I feel that he could of informed me of this before I went up to my room.
Down town close Things broken not working
Tha staff of the hotel were very nice, the rooms were clean, great value for money.
Good value for money and great staff.
A clean, comfortable room for a decent price. Free wifi (but which hotel/motel doesn't have that in the US nowadays?) The description "... you feel like you are in a charming small European town (...) Most rooms have city skyline views" seems a bit far reached. Folsom Street - especially at night - by far isn't the most friendly street in SF. Besides: the hotel is situated above an Irish pub which can be quite noisy.
great location in a nice quiet street comfortable room friendly staff
- Staff, basically the one guy who ran the front desk the entire time I was there, very accommodating, friendly, and helpful. - Very close to downtown area and convention center - Takeout food and laundromat nearby, fairly large mini-fridge located in the room - Comfortable beds, two people could easily sleep on one - Decent Wi-Fi (though unsecured) - A pretty good shower relative to other hotels I've stayed at in the region - Bring earplugs if you have trouble sleeping, fair amount of outdoor noise - Furniture was pretty worn and a little dirty - Area can feel a little sketchy late at night - No A/C, might want to keep that in mind if you're staying during a warmer month - Smallish rooms
Room well appointed considering cost and hotel well decorated Position in the "South of Market" area meant that walking back to the Hotel in the evening felt risky - this was probably more perception than reality.
the manager was great! The hotel is in the worst part of town - druggies, homeless, filthy rundown area. We were in San Fran at the very busiest time - this was the only room we could get. There was a big worldwide IT convention happening.
The location for my conference at AGU was the best thing of this Hostal Is a hostel, so do not expect something fancy. It is just to stay to sleep, exactly what I need in my trip.
Really dirty and smelly Toilet was backed up, room smelled and the whole area looks scary
The location The air in the room was not fresh, i saw some small flies when i walk in the room.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Nothing The overall experiance
The owner of the hostel was an amazing guy, super friendly and looked out for us during our stay. There were no bugs or anything gross about the rooms. The location gave you a real taste of San Francisco and was located close to everything.
It was in the downtown, and the sheets were clean. The neighborhood was not sympathetic, even the clerc suggested to not park on the streets.I did not have the feeling that the restrooms are really clean.It was expensive, it had been better when we drive 40 minutes to an other hotel in the suburb.
I thought it was quaint. I think if you don't have huge expectations and you can make the most of it. It's worth it! A little dirty but I'm not too picky
Location was superb for my purpose Price is awesome for San Francisco My only problem is the place is really filthy, it could be improved with little effort. In general I'd be happy with the stay if not for the bed bugs experience. I was severely bitten. The management changed my room immediately but I am on my own with cleaning the luggage and clothes to ensure I do not transfer the bed bugs to my household.
Good location, right off market Room was clean Good cafe right to the right of the hostel Staff was friendly Small room Only one bathroom and 3 showers per floor Border of tenderloin area so more than usual homeless
Nice staff. And pretty clean and comfortable at this price Loud neiborhood
Nothing The location. The staff. The shared bathroom. I couldn't shower for 3 days because every time I went to go use the shower, someone was using it or there was standing water left in the tub from the last person using it. It was disgusting.
The staff are great price was very good facility and the rooms are clean Underneath this place is a saloon that has multiple live performances per night and practices during the day (every day of the week). It is worth noting that the staff will do their best to move you to a better room Cleaning staff decided not to empty my trash for 4 days shared Bathroom and and shower
The Utah in is very simple in what you get. In what you get, they do a very good job. The location isn't the best. Probably not appropriate for families and would suit single travelers best.
Nothing at all, it was awful The whole floor has to share one bathroom it was disgusting and old. Isn't even in a good part of San Fransisco, and a loud nasty bar was directly under the hotel. If you're looking for a cheap stay I'd drive a little further out of the city and get a decent hotel for the same price.
Attractive front, quiet. Uncomfortable beds, gum on wall directly next to the bed. Awkward bathroom arrangement.