Overview

Hilton San Francisco Union Square

333 O'Farrell Street, San Francisco, CA 94102, United States
+1 415 771 1400

AED 647+

Overall guest ratings

7.8/10 Good
Based on 7,404 reviews

Review highlights

  • 8.8
  • 8.8
  • 6.6
  • 6.6

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Welcome to the Hilton San Francisco Union Square hotel. Located in the heart of downtown San Francisco, this stylish and sophisticated hotel offers easy access to Nob Hill, Chinatown and fantastic shopping, dining and entertainment opportunities at Union Square. Enjoy close proximity to local attractions and easy access to public transportation such as MUNI, BART and the famous Cable Cars at this central San Francisco hotel The convenient and historic Hilton San Francisco Union Square hotel is one of the largest and tallest hotels on the West Coast and boasts three towers with guest rooms and suites offering exquisite views over the city. Enjoy a refreshing swim in the sparkling outdoor pool or relax in the whirlpool located on the16th floor deck of this San Francisco hotel. Wake up to Starbucks in the lobby or an extensive buffet selection, and indulge in gastropub-style cuisine at the stylish and energetic Urban Tavern Restaurant. Host a meeting or event in one of the 73 meeting rooms or celebrate a special occasion for up to 3,200 people in the opulent 30,000 sq. ft. Grand Ballroom, occupying an entire floor. After an exciting day discovering San Francisco or a long day in the business center retire to a stylish and comfortable guest room with room service.

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 7,404 reviews
    • 8.8 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.8 "88% thought it was easy to get to the train station."
    • 7.8 "Good beach."
    • 7.4 "Good bar."
      7.3 "Delicious alcoholic drinks, according to 73%."
      7.1 "Lovely bar service, according to 71%."
    • 7.0 "Good service."
      5.0 "50% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      6.9 "Housekeeping was ok, according to 69%."
      6.3 "Hotel security was average, thought 63%."
      6.6 "Only 66% found the restaurant service to be good."
    • 6.6 "Pool is mediocre."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    • 3.7 "Value below average."
      4.9 "51% thought it was overpriced."
      3.0 "70% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
      1.2 "88% said beverages were too expensive."
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    Overall rating

    7.9 Good
    Based on 2,813 reviews
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 7.0 "Good pool."
    • 6.8 "Bar is ok."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.2 "Service is ok."
      5.0 "50% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
      6.8 "Hotel security was average, thought 68%."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      5.4 "54% thought the kitchenette was ok."
    • 4.5 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.9 "Value below average."
      2.8 "72% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
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    Overall rating

    7.7 Good
    Based on 3,109 reviews
    • 8.8 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.4 "84% thought it was easy to get to the train station."
    • 6.4 "Pool is mediocre."
    • 6.4 "Service is ok."
      6.1 "Only 61% thought the service was professional."
      7.0 "Housekeeping was great, according to 70%."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
      5.6 "56% said the architecture was not spectacular."
    • 4.7 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.9 "71% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 4.2 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.0 "Terrible value."
      4.9 "51% thought it was overpriced."
      2.8 "72% said the breakfast was too expensive."
      1.5 "The price was too high for 85%."
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    Overall rating

    7.8 Good
    Based on 592 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "Easily accessible by car, said 93%."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.2 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.2 "78% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
    • 4.4 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Value below average."
      5.0 "50% thought it was adequately priced."
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    Overall rating

    7.6 Good
    Based on 888 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.0 "Good service."
      5.1 "51% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.8 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
    • 5.7 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
      2.7 "73% said the breakfast was too expensive."
    • 4.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.3 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.6 "Value below average."
      2.7 "73% said the breakfast was too expensive."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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