Overview

Palace Hotel, a Luxury Collection Hotel, San Francisco
Best Hotel Building

2 New Montgomery Street, San Francisco, CA 94105, United States
+1 415 512 1111

AED 834+

Overall guest ratings

8.9/10 Excellent
Based on 3,879 reviews

Review highlights

  • 9.1
  • 9.0
  • 7.0
  • 6.8

Good to know

  • Pleasant entrance area
  • Nice building
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Built in 1875 to celebrate the West Coast boom, the Palace Hotel, San Francisco is one of San Francisco's most treasured landmarks. The hotel is located just blocks away from Union Square, Chinatown, the Financial District and the Moscone Convention Center. From the famed 1909 Maxfield Parrish mural “The Pied Piper of Hamlin” in our Pied Piper bar to the grandeur of The Garden Court to the sky-lit indoor pool, the Palace Hotel captures a timeless sophistication that is as distinct as it is inviting. Experience gracious hospitality on a grand scale in our 556 rooms and suites, evidenced by soaring 11-foot ceilings, original architectural details, crisp bedding, marble bathrooms, and a host of thoughtful and luxurious modern amenities.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
    • Babysitting or child care
    • Coffee shop
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 3,879 reviews
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      9.8 "98% thought the architecture was beautiful."
      9.0 "90% found the grounds to be nice."
      7.2 "Business facilities were excellent, according to 72%."
    • 9.0 "Awesome vibe."
      9.0 "90% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      7.0 "Housekeeping was great, according to 70%."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      8.9 "top-notch fitness area, thought 89%."
    • 7.0 "Good breakfast."
    • 6.8 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 3.8 "Value below average."
      3.9 "61% thought it was overpriced."
      2.2 "78% said the breakfast was too expensive."
      2.9 "The price was too high for 71%."
    • 3.5 "Internet is poor."
      3.9 "61% thought it was overpriced."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 1,861 reviews
    • 9.1 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      9.8 "98% thought the architecture was beautiful."
      9.0 "90% found the grounds to be nice."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Vibe was good."
      9.1 "91% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.6 "Good pool."
    • 7.0 "Nice rooms."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "For 51%, maintenance was acceptable."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 4.0 "Value below average."
      3.8 "62% thought it was overpriced."
      3.1 "The price was too high for 69%."
      2.2 "78% said the breakfast was too expensive."
    • 3.7 "Internet is poor."
      3.8 "62% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 1,318 reviews
    • 8.9 "Amenities are good."
      9.0 "90% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      9.8 "98% thought the architecture was beautiful."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
    • 8.7 "Vibe was good."
      8.9 "89% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
      9.1 "91% enjoyed the friendly atmosphere."
    • 8.1 "Pool is good."
    • 8.0 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      5.1 "Only 51% thought the furniture was functional."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 3.6 "Value below average."
      4.0 "60% thought it was overpriced."
      2.0 "80% said the breakfast was too expensive."
      3.1 "The price was too high for 69%."
    • 3.5 "Internet is poor."
      4.0 "60% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 232 reviews
    • 9.1 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
    • 9.1 "Terrific location."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Tasty food."
    • 4.4 "Value below average."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 465 reviews
    • 8.9 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 8.8 "Location is great."
    • 8.7 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.6 "86% found the grounds to be nice."
      9.8 "98% thought the architecture was beautiful."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      8.8 "top-notch fitness area, thought 88%."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 3.7 "Value below average."
      4.0 "60% thought it was overpriced."
      2.1 "79% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      4.0 "60% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant entrance area"
    "Nice building"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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