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Location. Nice rooms. Long waiting line at the breakfast
Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
We didn't like the third bed, was too small
Well located in a lively part of Paris and close to shopping and restaurants.
The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
Very convenient to RER. Great location! Quiet. Friendly staff.
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
I have mentioned above No
Very friendly staff, awesome free coffee and fruit anytime you like; the facilities are modern style and clean. I got the apartment, which is not too big, but is functional and ideal when traveling with family (4). Location was excellent, you are in the 1st. arrondisement in the heart of Paris, almost everything is within walking distance.
Location Staff and not clean
Location,size off apartment for 4 adults.Surrounded by nice restuarants and shops. servicing of room daily in rate would have been nice.
Hotel staff was very nice and helpful Rooms are old and need updating (including the furniture). Hotel could provide room cleaning and/or new towels during your stay. Supposed to have AC, but not turned on or useable. Had to keep windows open and this made it hard to sleep - due to noise from outside.
The location. You can walk to a lot; like the Louvre, Nôtre Dame, Centre Pompidou etc. Right outside the door, there were plenty of restaurants and cafés for every taste. Carpark indoors. The metro 10m from the hotel. The kitchen was wel equipped. The couch needed to be replaced long time ago, very dirty with cigarette holes. The carpet was dirty.
perfect location, good price the quality of the bed was poor
great location, perfect for all Maris shopping, cafes, nightlife and convient for all transportation Maid service is once a week
Location, friendly staff, very reasonable rates, amazing rooms with tons of space and amenities - even better than advertised!
Excellent location, very helpful staff.
The room we had on our second night was very nice. It was as we had booked - a Classic room. I don't understand. If you don't want us to write about a bad experience - which we had - why ask?
Everything was excellent. Staff are very helpful & facilities great. The location is superb, close to Louvre, Pont Neuf and Metro but very quiet in rooms.
Hotels name is not visible from the street
Perfect location for side seeing and museums, especially Louvre as well as for shopping There is no real lobby and reception desk - instead rather ridiculous two stands for staff
Every single member of staff was very friendly and very helpful. The hotel was in a perfect location, between all the main sights to see. The foyer was a little plain and not very welcoming.
The hotel was spotlessly clean and the staff were exceptional. They did everything within their power to make your stay more enjoyable and to assist you in any matter.
The staff were very nice and helpful and spoke good english. The breakfasts were very good, we also liked the nice linen used and the comfortable bed. The hotel reception area is not very welcoming. There is only an old couch and 2 very small reception desks with poor quality music playing. My first impression of the hotel was not good, they could have made the reception area much more inviting - get rid of the couch!! We also didnt like the shower as it was hand held! - makes it hard to wash your hair, thats if there is any hot water as on 2 occasions in the morning there was no hot water, especially annoying on the morning of departure before a 24 hour flight home!
Very clean dust free environment due to no rugs on the floor. Excellent staff service. Small hotel, with very personal service. Very quiet room. Excellent location. At 400 a night, it seemed pricey but I don't visit Paris enough to know the going rates. I walked into another 4 star and asked about rates and they were 25 to 30 % cheaper. The quality of the service at L'Empire is so good though that it was worth the extra money. Also, their web site on Hotels.com listed shuttle service which they didn't have, although to their credit, they found me a shuttle service, although in the end I chose to take a car to the airport.
Location Room service was rude, the bathroom smelled really bad and it stunk up the bedroom. breakfast was not good nor tasty. The bed was not king or queen size, it was two single beds put togather, very uncomfortable
Design and Decoration Broken Lift more than 1 Day (If Compare with this Level)
Design and location food
Location Breakfasts is very poor. Staff in bufett one of the shifts is rude staff
Excellent Rooms, excellent location
the location was good to get to marais and to st germain as well as of course the louvre so easy. room was quiet, clean large enough in paris terms. so was happy and will stay again. that breakfast is extra. but that is typical of france. also dont like that you have to take your bags by yourself. im too old for that nonsense.
fantastic location and friendliness of desk staff the mini elevator, but I think this is common thoughout hotels in France
The friendliness and helpfulness of the staff. They also spoke excellent English. Brilliant location for the Louvre.
Small, clean, kind service, central Better acces to internet and printeracess
Compact hotel with attentive staff. Space at a premium but efficiently designed with modern baths.
Extreme helpfulness of most staff. Reference to 'Hot breakfast' Abscence of coffee/tea facilities in room (Neither of these important).
Location only It was 2 star
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
This hotel was extremely comfortable, I was delighted with the location of the hotel and would recommend it to friends. Hotel rooms very samll
very clean wifi access not free
Hotel staff are very polite and helpful. The room tastefully decorated and clean. None
Friendliness of staff Close to sights No bar Rooms were a little small
excellent location, very helpful staff, easy walk to most important sites and the latin district rooms are on the small side,but normal for Paris and for the age of the building; hotel worn out a little; closeness to St. Eustache church and gardens atracts homeless population
The hotel was very convenient to the location of my business meeting. The staff was excellent and I would choose this hotel again if the opportunity presented itself.
the staff were helpfulf and the hotel is in a perfect locationn to view to city. i would stay again!
Location size of the room, very small
The hotel and its rooms have a nice decor and it is centrally located, quite close to major shopping areas (Les Halles), metros and restaurants. The staff was very friendly and helpful. The room, although fully equipped, were quite small. Luckily the booking was done over the web at a fair price, as their advertised rates from rooms started from EUR 214, which I find exagerated given the size of the room!
We have to ask for vacuuming the room. Also to change the glass at mini bar.
issue with hot water one morning. moreover i booked a double room although i was traveling alone, and I fear I ended up with a single room...
This was our second stay at this hotel - lovely little place, very stylish, staff extremely nice and helpful -highly recommended.
All about the location. That part was great. Major problem with this supposed 4 star hotel. Internet service is a disaster. Could not get on for my entire stay. The staff even admits it has problems but it really should be corrected. You cannot be on business if you cannot even get on email.
Excellent location in characterful area close to Paris centre. Very neat & clean with all fittings & furniture in very good condition Small room, cramped for space, although not unexpected at the rate/location
The lady on reception was excellent - very helpful and welcoming. Hotel was very clean. The room faced the street so was very noisy late at night and especially early hours of the morning due to rubbish collection and deliveries. Also the bed was uncomfortable due to a big dip in the middle of the matress! Only one English TV channel which was Sky News.
The location is excellent - the hotel is so easy to reach from the Gare du Nord, for example, on the RER or Metro line 4. Pompidou Centre, Louvre, Marais, etc., are all short and pleasant walks away. The street on which the hotel is situated is full of lively bars, superb speciality shops - cheese, wine, chocolate, fruit, fish - that it can be hard to tear oneself away from the immediate vicinity! The locality brings its own problems! I have stayed here in the winter, in a room leading onto the internal courtyard, without problems. During this visit, in a third-floor room with a street view, the noise from the bars was a problem - I was in Paris on business and needed more peaceful surroundings.
The location is super - nice and quiet but yet filled with good atmosphere and cosy resturants and cafees. I would definately choose this hotel another time.
excellent decoration, comfortable bed, quiet and wonderful location Standard room is far too small for overseas traveller with more than one bag
location and staff
The service at the front desk was friendly and helpful I would definitely return on my next visit to Paris. No
Great location especially if you arrive in Paris by train. Rooms are very small.
Its location. It was very close to where I wanted to be. The room was drab, the carpet worn. The decor was dreary. The matress was hard, lumpy and worn.
The location of the hotel is great: near Louvre Museum, rue Rivoli, Les Halles, Centre Pompidou. Lot of restaurants and bars just at few steps from it. The Hotel is small but very clean. The service is good.
the room is actually pretty noise (outside noise - as expected) but the water pipes in the room are a nightmare
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
Very friendly and helpful receptionist and a very clean room The shower made the entire bathroom wet
the central location and the staff.
Position is perfect!! The staff is very friendly and helpful rooms are too small for families,
Location, location, location! Great location in Paris
relaxing, convenient to metro and sightseeing,nice rooms small elevator
Good location, peaceful, good decor.
General location Hard to find at first, for those who are driving.
Very nice location - 10min. to Louvre, 10 min. to Notre Dame, restaurants shopping, metro - within 5 min. walk. Room was very nice - typical Paris budoire style, bathrobe, slippers, kettle in the room and very comfortable orthopedic beds, free WiFi in the room - everything was superb and most of all - very nice helpful friendly staff. I dont have problems with english language - but extra asset to russian travellers - very nice russian speaking lady Olga at the reception. She helped me to book all the excursions. Glass of champagne upon arrival. Definetely very nice holodays! Cant find any - no noice,no any disturbing factors.
We liked everthing about the Hotel. It is ideally placed for enjoying Paris both during the day and at night. The rooms were well presented, clean and comfortable. But the best thing about this Hotel is the staff. Nothing seemed too much trouble for them and they were extremely friendly and seemed determined to do everthing they could to make sure we enjoyed our stay: I cannot speak highly enough about them or the Hotel. This was our four or fifith stay in Paris and this Hotel stands head and shoulders above the rest of the Hotels we have stayed in. We shall definately return. Nothing whatsoever.
Nice staff If you book a single room beware, they don't tell you that you look out to a 2 foot courtyard and 3 other rooms so you have to keep your curtains closed at all times
This is a charming hotel, perfect for romance and sightseeing, full of character and located within walking distance of most major places of interest. Nearby there are restaurants, a general store and a sandwich bar which sells homemade soups and desserts, run by a vivacious proprietor. Rivoli, a major shopping street, is around the corner. Despite this, the hotel was a haven of peace and quiet. My girlfriend and I had a balcony room on the fifth floor where we could sit, protected from the rain amongst tubs of flowers, enjoying the views. Our room had a mini-bar, coffee making facilities, television, antique bureau, bath robes and slippers. There was a bidet and hairdryer in the shower room, plenty of hot water. Highly recommended!! There was nothing we didn't like. We love this hotel and will stay there again.
Location and staff are excellent! Room size is too small for families.
Location, friendly staff, atmosphere Rooms a bit tiny but typical of Paris
We liked the location (very close to metro/RER station which took us directly to Disneyworld, walking distance to Louvre); the staff which immediately offered us the map of Paris and explained the whereabouts of anything we wanted to find; the cleanliness of rooms and bathrooms. One out of three days, the service in a cafe at breakfast was slow.
The hotel is perfectly located. It's very close to les Halles or Chatelet metro station and everything else of interest to tourists. The staff are very polite, the rooms are clean and comfortable. Everything was excellent and as expected.
The location was perfect and staff was very polite and helpful. It was good that hotel is located on small street, so it is quite even if you open the window. Breakfast was standard continental, but was enough. I would stay here again for sure!
The staff were so helpful The hotel was closing down as from this week for total refurbishment but looking forward to going back when it repoens
Everything! The location of this hotel was fantastic and I have absolutely nothing bad to say. It is very close to public transit and not a far walk from many of the top Paris attractions. The room was so unique and next time I'm in Paris, I will definitely stay here again. Everything was great in my opinion.
Adequate but expensive for a small no air con room lack of air con.
The hotel staff were extremely friendly and helpful, the hotel had charm and character and we enjoyed our stay very much. No parking available and the carpark was a few long blocks away, which made getting our luggage to the hotel a bit tedious.
Friendly staff, clean room, fantastic location. Only bad point was a faulty shower. However, on advising the staff the problems was dealt with promptly.
The staff was amazing! Rooms were very clean and quiet. The room was small but it was nice.
The location is perfect in the centre of Paris, close to RER A The room was pretty small but for me alone no problem. for a couple it is too small.
The style and location of the hotel were great. Walking distance to many great places and metro. Very friendly staff. Very clean and stylish.
clean,friendly and helpful staff. No elevator to the top floor. For carring a heavy suitcase to clamber the narrow stairs is not easy. Out for hot water in one day.
Brilliant location for the Louvre, the Pompidou, the Comedie Francaise and Notre Dame, as well as being close to the Metro for easy access to the rest of Paris. Excellent value, very clean rooms and friendly, helpful staff. Many cafes, bakeries and restaurants very close by.
Good location tommny of the tourist attractions in Paris. Easy access to Metro and rer. Close to Open top Buss route and River Boat Station. The perfume used in the room was very strong and gave me hayfever.
Great location, friendly staff, close to lots of shops and food (restaurants and bakeries), and of course close to the Louvre. The hall lights are on a sensor which is kind of creepy. Bathroom pretty small. Construction next door woke me up early but that's not the hotels fault.
it is clean comfort safe and good location
friendly and helpful staff while the room was comfortable and clean, the shower and sink both had drainage problems. we ended up showering with 4 inches of dirty water backing up from the drain
The people in care were very friendly and helpful.