Paris hotels in Champs-Élysées - Concorde

The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.

central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window

Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?

Hotel staff were trying their best and cooperative The hotel was understaffed compared to the occupancy rate

The location is perfect. When we arrived the television didn't work but they fixed it the next day. Also, a friend left an envelope for me at the desk and it was never delivered to me. Otherwise it was fine.

The hotel in very good location

The staff were extremely friendly and heplful. The room was very nice and the location excellent. Unfortunately, the hotel was underoing renovations (something which was not mentioned on the web site and we did not find out about until we were actually in our room). We had to put up with drilling noises from 9am to 5pm on the 3 days that we were there. When we asked to be moved to a different room we were told that this was not possible, however they promised to refund us 100 euros. I have a feelinf had we not booked the 'discount' price we would have been allocated a room in a different location.

Location and only the location is the best thing for this hotel Old firntures , old paints , bad semll from the toilet and the very old carpets which looks more than 30 years used !!! at the end the price is very expensive for the room status and the room level , i did't recommend this hotel

location only need some renovation for the rooms furniture was too old

Location and decor Rooms quite small

Location and the comfort of the suite. Clean linen, well thought interior. Charming decor Nothing other than the smell of cigarette smoke in the suite. Cigarette butts were found on the carpet on second day after housekeeping.

Very good location just few steps from Champs Elysees and metro station. prices

airconditioning was not very effective despite my changing the room.

Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.

The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.

location the classic room.

the location is exellent very different from last years both for the level af rooms and for the services

position room is small

service is good and the bathrrom is good.

The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes

Hotel very near Chapms Eleysee, shops and restaurants. Prices in bar very very expensive. Breakfast very expensive at 28 euro each.Had breakfast outside hotel at 1/4 of the price.

Rooms too small, expected larger as per booking info

louzy breakfast

I like the location, staff are very nice. Internet access in the room are bad.

Hotel location and staff courtesy. Breakfast is very expensive and not good value for money.

Poor state of the room, however very nice terrace. Not quite what it could and should be for 300€.

interior design and location very small rooms and bathroom, and room service was horrible.

the bed was comfortable the toilet was very very very bad

very noesy the room is two levels which make very diffecult to move and less space nothing

our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side. our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side.

The location is very good. Unfortunately there are a lot of management issues there. The front desk, the concierge and the stuff of the lobby bar are nothing to do with the efficiency expected from a five stars hotel stuff.

Convenient location and nice room the lack of service

It was a great location,people were very polite..Would go back again On Saturday I rented a car for 4 hours and had a personal tour of Paris in a Mercedes Benz..Cost $370.00 Euros..Great!!!!On Tuesday I booked car to take me to the airport but did not ask the price as I trusted the people to be fair...When I checked out of the hotel they put the charge on my invoice 320.00 Euros for a 35 minute ride to the airport..I guess they didn't think I would notice..After haggling they lowered the price to 277.00 Euros which was still way too high..Be aware that as they were very nice if you let your guard down for a second these people will grab every pennie they can from your wallet!!!!!!

location room cleanliness and set_up

Location of the hotel Overpriced

The staff was very helpful, the ambiance was nice and the rooms just beautiful The bathroom has a jacuzzi without a shower-head (you can only take a bubble-bath) and a shower with the shower-head fixed into the ceiling. It's very cumbersome to take a basic shower without wetting one's hair. I hated it. They should have at least had a flexible shower head in the jacuzzi or shower.

I liked the cozy rooms and boutique type feeling I was very dissapointed with the treatmnet I recieved, Ordered decaf coffee for pm got caffine was up entire night and ill ruined my entire day and all they offered was to remove coffee from bill or a glass of wine. They made it very unpleasant for me.