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Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
Very convenient to RER. Great location! Quiet. Friendly staff.
Well located in a lively part of Paris and close to shopping and restaurants.
We didn't like the third bed, was too small
Location. Nice rooms. Long waiting line at the breakfast
Location Air conditioning doesn't work
great location, perfect for all Maris shopping, cafes, nightlife and convient for all transportation Maid service is once a week
Excellent location, very helpful staff.
I have mentioned above No
Hotel staff was very nice and helpful Rooms are old and need updating (including the furniture). Hotel could provide room cleaning and/or new towels during your stay. Supposed to have AC, but not turned on or useable. Had to keep windows open and this made it hard to sleep - due to noise from outside.
perfect location, good price the quality of the bed was poor
The location. You can walk to a lot; like the Louvre, Nôtre Dame, Centre Pompidou etc. Right outside the door, there were plenty of restaurants and cafés for every taste. Carpark indoors. The metro 10m from the hotel. The kitchen was wel equipped. The couch needed to be replaced long time ago, very dirty with cigarette holes. The carpet was dirty.
Location Staff and not clean
Location, friendly staff, very reasonable rates, amazing rooms with tons of space and amenities - even better than advertised!
Great location in central Paris. Optional cleaning service at fair price. Kitchenette well stocked. Shower was difficult to use without leaking onto floor. Central location results in significant all night noise. I would return again, but location is very important and nose is less of a problem for me.
Very friendly staff, awesome free coffee and fruit anytime you like; the facilities are modern style and clean. I got the apartment, which is not too big, but is functional and ideal when traveling with family (4). Location was excellent, you are in the 1st. arrondisement in the heart of Paris, almost everything is within walking distance.
Location Nothing in particular
The decor and the central location The street outside is very noisy, so we couldn't open the window even though the room was too hot for comfortable sleep (20 degrees).
its central location i guess. it was very easy to move using the metro. generally, i think the staff should be more helpful and polite and their rates should be much more low.
Staff of the hotel extremely frindly and helpful. Nice atmosphere in a nice area. Close to restuarants and metro. Rooms are too small.Only 1 elevator very small and slow. No internet free. Breakfast too expensive. Minbar too expensive.
Its Location I think that the rates at expensive for the size of the rooms and the facilities available
Location is great!!! Staff are very sexy and friendly!!! It's a bit expensive but it's Paris so....
Excellent location, modern decor, friendly staff. A stone's throw from Notre Dame. Staff were extremely helpful with restaurant recommendations and even late breakfast. Small room, but par for the course in Paris. They're doing renovations, but that has to happen sometime, so no big deal.
The hotel was beautiful and the location was fantastic. There were many restaurants and shops in the area, and it was perfectly located for exploring all parts of the city. Also, many of the new, popular restaurants are within walking distance.
Excellent location in the centre of Paris. The staff were very friendly and helpful. Lots of good restaurants nearby. I would definately stay here again. The room was fairly small, especially the bathroom. Having said that, the bed, furnishings etc. were top quality. Hotel rates were very pricey, but in my opinion, you get what you pay for in the centre of a capital city!
Staff very helpful.
A very comfortable hotel in an ideal location for Paris and especially the Marais quarter. The staff were very friendly and helpful, the rooms very well designed (quite small but this is normal for Paris) but the use of space was well appointed. A very good lounge / bar for relaxing and free WiFi
Excellent location, excellent staff. Very comfortable room. Only slight niggles - I wasn't sure how the air conditioning worked (the room was a little warm at night) and the toilet was sometimes a little eccentric. To be fair, however, the concierge did offer to have a look at the toilet if we wanted and, again, I could have asked about the air conditioning. On the whole, we were delighted with the hotel and will definitely stay again and recommend it to others.
The location of the hotel is excellent. Very near the metro and in the heart of the Marais. Most of the front desk staff were very helpful and friendly Upon check-in the staff at the front desk were aloof, bordering on rude and one woman was particularly unengaged and rude.
Delightful, friendly and helpful service from the concierge Loic. Good English spoken. Comfortable clean room. Public sitting area/reception was limited because of lace of space and because weather was bad and we could not sit in the pretty courtyard. However we were happy to return to our cosy room after a long day of sightseeing. Excellent for a short city break and good location for sightseeing in Paris and close to a metro station. No
This hotel is very centralized near Notre Dame and the Hotel De Ville Metro. Thomas, the receptionist. I'm rating this briefly b/c I am a critic. My full review will be on another website and popular magazine. First, the room was filthy and tiny. Not worth the money. There were blood stains on the curtains. The chairs in the room had more stains than I could count, looking as if they have never been cleaned. The toilet ran all day and all night requiring maintenance. The fixture in the kitchenette was loose and after addressing it with management nothing was done. The vent in the bathroom had inadequate ventilation and had dirt fuzz hanging off of it. I had to clean it myself. It looked as if it had never been cleaned. The bathtub leaked from both sides when taking a shower requiring us to use half of the towels in the bathroom for each shower so we wouldn’t slip on the floor. The hotel cleaning staff never did an adequate job cleaning the bathroom and after discussing it with Thomas the receptionist, he explained that they were unreliable and often did not show up to work. Despite his excuses he was very nice and cordial. The mini-bar was in a cabinet with no vent creating a heat source from under the kitchenette. This made the room even hotter because the air conditioning did not work for our entire stay. The rude Chilean woman receptionist almost scolded me and my wife telling us not to touch the thermostat in the room. I heard other guest complaining about this issue also. It registered a constant 29 Celsius, or 85 Fahrenheit. Lastly, the wireless internet connection did not work. It required a cable from hotel management. The best thing about our stay at this hotel was the location and the service received by Thomas, though after finding out I was a critic he explained to me that there were much bugger and nicer rooms and offered to let me see them. I declined. We should have received a nicer room if it was available. This is definitely not a 4 star hotel. It barely makes 3 in my book.
Excellent location. Comfortable rooms. Very nice breakfast. Very helpful staff. We had several problems with our room (safe not working, heating not working, toilet flush broke down while we were there). The staff available were as helpful as they could be and did their very best. I think we were just particularly unlucky anbd I have no reason to believe that other guests had similar problems. To compensate for all our problems we were offered free breakfast each morning and also got a half bottle of champagne. The most senior staff available most of the time was a receptionist and there was no manager on site.
Very good position next to bars, brasseries and metro Rooms are very nice but a bit small
The central location, closeness to the subway system and the pleasant view from the window.
great location, very helpful staff, comfortable, quiet room
The room was very spacious, for a hotel in the centre of paris. It is really idealy located in the heart of the centre 30 meters away from the metro, in the lovely Marais area. We got a free upgrade to a superior room because we stayed there for 5 days, which was great. Staff was nice and spoke english (as well as french) really well. Another great thing was the rooms are all overlooking an atrium, so you do not hear any street noise. I've stayed in a lot of hotels in paris but this was by far the best one ! I would recommend this hotel to anyone ! PS we didn't have breakfast in the hotel, so i don't know how that was.
Good room in middle of Paris, nice bed and pillows Toiletries weren't replenished during 5 day stay. Quite expensive, compared to London.
the courtesey and the comfort, quietness
close to the Pompidou museum they did not give me an invoice when I left I had the bad feeling I had been cheated and they do not have a bus to go to the airport as most hotels have, they only says just take a taxi this means we do not care about you. I do not recommend this hotel.
Its location. It was very close to where I wanted to be. The room was drab, the carpet worn. The decor was dreary. The matress was hard, lumpy and worn.
Location, location, location! Great location in Paris
The service at the front desk was friendly and helpful I would definitely return on my next visit to Paris. No
The location of the hotel is great: near Louvre Museum, rue Rivoli, Les Halles, Centre Pompidou. Lot of restaurants and bars just at few steps from it. The Hotel is small but very clean. The service is good.
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
the central location and the staff.
the room is actually pretty noise (outside noise - as expected) but the water pipes in the room are a nightmare
Great location especially if you arrive in Paris by train. Rooms are very small.
location and staff
Excellent location! Clean room and bathroom. Only ever dealt with one front desk employee during our stay; he was very helpful and easy to work with, despite not speaking a lot of English. Wifi worked well. Bed was small and uncomfortable. Bathroom shower door did not cover much of the opening and water leaked everywhere when showering. Did not try breakfast; did not seem to be a good value for €14 per person.
Position is perfect!! The staff is very friendly and helpful rooms are too small for families,
Very friendly and helpful receptionist and a very clean room The shower made the entire bathroom wet
Very central within walking distance of the metro. Perfect location to visit the Louvre, Bastille and Notre Dame
Hotel in great location. The room was a decent size and nicely decorated - hotel newly renovated. One staff member (Lawrence) in particular provided amazing service. The breakfast was too expensive for what was provided. We had breakfast at the corner cafe where we had great coffee and pastries and was less costly. No tea and coffee making facilities in the room though I was told we could have free hot water anytime from reception for us to make it ourselves.
The location was excellent. The room was not clean and the bed was very uncomfortable. I would not stay there again.
Good location and friendly helpful staff.
Location was excellent. Facilities were adequate.
I read it's was a renovated hotel. If this is the definition of renovated I had a room with paid on the tapestry . The decoration dated 1970 and even more. The only renovation that I find was the sink.
The level of service given by the staff and management was excellent and beyond our expectations for the hotels 3 stars.We will definitely stay here again. If the hotel coould quieten the noise of the "fire door" at the bottom of the stair well, it would have improved the quality of sleep. We could hear this door slam quite loudly when people came through it at any hour during the night. Unfortunately we did not get to advise the management of this, as we are sure they would have taken steps to mitigate the noise.
The hotel was clean, comfortable and well situated in the center of Paris. It was nice to stay in a hotel that wasn't overdone with chintz and ruffles for a change. The staff was very pleasant.
location and clean; close to metro
Great location, clean and comfortable, very cosy and intimate. The River Seine is 100 metres away, major sites are within walking distance and there are lots of good restaurants close by. The RER to Chatelet les Halles is convenient from Paris CDG and direct. The lift is quite small.
Breakfast and location Room a bit dark because of window looking out towards small atrium
good location. Quiet and close to the city center.
Surprisingly friendly and helpful staff (for Paris). Rooms were small but well equipped and comfortable. Location excellent
Perfect location for exploring the city.
The location was good. It is right behind the Center Pompidou. Room was clean. The hotel staff was Not very friendly at all. No smile, no say hello or bye. We didn't feel welcomed at all. The shower was terrible. there was no shower curtain but a glass door only covers 1/3 of the bath. The bathroom was flooded after shower even if we were very careful.
The location and friendly staff Room was a bit too dark despite the lights being on.
Great location. Decent room. No English Language Television.
perfect location. Quite quartier late check in. You can hear teh noise fromt he other rooms. It might wake you up at night
The location was great and the facilities were good. The free WiFi throughout the hotel was very much appreciated
It was in a fantastic location. They were renovating the room above us so we were woken at 7am every morning. When we complained it was basically treated as 'bad luck'. Eventually someone checked out and they moved us into their room but when I said it wasn't fair to the people going into our old room, they didn't care at all... It was just bad luck for them. Forget that we are all paying customers on holiday... It was lost on them!
The room was comfortable and quiet. The location was good for what we wanted to experience. The lack of suggestions as to where to one might go to eat.
Location and convenience to all of Paris. It was a simple hotel that met my needs and the staff was very helpful.
Perfect location in the heart of the Marais, lovely and cozy hotel, very helpful staff.
Fantastic location, lovely ambience, friendly staff and great value for money.
It was quaint and charming, yet had a first class bathrooms. Loved the whole old world feel of the place. Great Location. Rooms do not have air conditioning, but it was very cool while we were there and fans were provided for the rooms.
Staff at desk, and staff in general, were extremely helpful and pleasant. They had good suggestions, made restaurant reservations, called for cabs, and in general made our stay extremely pleasant. Patrick went out of his way to help us in a particularly stressful time we had at one point. Thank you, Patrick. There was absolutely nothing we did not like about the hotel. We had only one hiccup and that was we thought breakfast would be available and it was not; but after inquiring, it was brought to our room.
location, cleanliness, courtesy poor lighting in room; minor details of breakfast service: lack of skim milk, fresh fruit only on one day of our stay
The location is good There was a damp smell in my room (room 28). The internet did not work with the code I was given.
The location was perfect to explore the Marais - history, culture and architecture alongside great bars, cafes and boutiques. The staff were extremely helpful and friendly and the room was genuinely charming. It certainly lived up to the recommendations from friends who've used it for years.
Excellent location, nice staff and quirky, but charming rooms. (plus a big bathroom) I would definitely stay there again. The trip was for business.
I liked the hotel for its old world charm and its central yet quiet location in Le Marais district of Paris with good communicatons on foot and by nearby public transport incl. Metro. The old building has been crammed with most of the modern conveniences and facilities of the present day hotel. The staff is multilingual and always helpful, friendly and there is a personal touch in their approach. The cleaning is done in a discreet yet efficient manner. Not really, but because of the small size of the building for its current purpose there is a certain shortage space. At the same time this could be experienced as part of its charm.