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8 Place Marguerite de Navarre, 75001 Paris, Île-de-France
0.9 km from
Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
Location Air conditioning doesn't work
Location Staff and not clean
Excellent location, modern decor, friendly staff. A stone's throw from Notre Dame. Staff were extremely helpful with restaurant recommendations and even late breakfast. Small room, but par for the course in Paris. They're doing renovations, but that has to happen sometime, so no big deal.
Staff of the hotel extremely frindly and helpful. Nice atmosphere in a nice area. Close to restuarants and metro. Rooms are too small.Only 1 elevator very small and slow. No internet free. Breakfast too expensive. Minbar too expensive.
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
Location only It was 2 star
Very good position next to bars, brasseries and metro Rooms are very nice but a bit small
The location of the hotel is excellent. Very near the metro and in the heart of the Marais. Most of the front desk staff were very helpful and friendly Upon check-in the staff at the front desk were aloof, bordering on rude and one woman was particularly unengaged and rude.
The service was exceptional anmd the staff could not have been more helpful. N/A.
Helpful, courteous staff. Great location. Pleasant common areas at street level. Room appeared worn - wallpaper, rug. Noisy in room next door, as well as sounds from above.
I enjoyed our pleasant greeting by the gentleman at the desk and i enjoyed,of course , the view and the great room and breakfast. A noisy location but very fun!
We travelled all over Europe this summer using TripAdvisor reviews to choose our hotels. All the other hotels were wonderful. This hotel was horrible. The only thing nice about it was the staff – they tried, but alas, they gave us constant mis-information. Positives: they arranged a nice tour to Giverny; they went to pick up my lost bag a nearby St. Severin restaurant where we breakfasted daily. The owner must pay someone to write good reviews, because they certainly don't spend any money on upkeep or cleaning. Our room was just plain dirty, despite our requests to have it cleaned. Our computer didn’t work in the room or in the lobby – and they kept telling us it should (it worked at every other hotel in Europe). Awful! Incredibly bad! Mystified why the other reviewers gave it glowing reviews! No one lifted a finger to help us with our luggage. The staff gave us constant mis-information: E.G. sent us on a wild goose chase to find a Seine cruise; gave us wrong museum opening times. The final coup was when they arranged for a (very dirty) car to take us to the airport for our flight home - and he dumped us and our luggage on the street in front of the wrong terminal and raced off!