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Details
Map
Reviews
Overall
8.3 Excellent
Based on 6,492 reviews
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All reviews 8.3
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Couples 8.2
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Families 8.4
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Business 7.4
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Solo 8.2
9.5
8.8
6.5
6.5
4.9
4.0
9.4
8.5
6.5
4.9
3.5
3.5
9.4
8.6
6.1
6.0
4.8
4.4
9.5
9.1
8.6
6.0
6.0
4.1
9.4
9.1
8.5
6.5
5.8
4.8
data provided by TrustYou
"Clean rooms"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 10.0
Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for. I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.
Mediocre 2.0
When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe! Horrible customer service by hotel manager and kayak. Hotel didn't offer to call around or find other accommodations for us.
Recent reviews
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Excellent
10.0+Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.-I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.
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Excellent
10.0+Not a detail was missed. Truly a 5-star experience!
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Excellent
9.7+This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.
AED 746+
Details
Map
Reviews
Overall
8.1 Excellent
Based on 4,237 reviews
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All reviews 8.1
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Couples 8.1
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Families 8.0
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Business 7.7
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Solo 8.3
9.3
9.1
7.8
7.4
7.1
6.4
9.5
7.9
7.5
7.1
6.1
4.4
9.3
9.2
7.4
7.3
6.4
4.5
9.2
7.8
7.4
7.2
6.3
4.4
9.6
9.1
7.8
7.7
7.0
6.3
data provided by TrustYou
"Great reception"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 9.1
Gym - small
OK 5.1
The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice. Our room was not very well kept. It was dusty, the bed hadn't been changed I believe, the sheets and pillow case was dirty and hairy, and the bathroom smelled like ciggaretes and was kind of dirty. the room was better than a motel so it wasn't the worst, just a little too pricey for the kind of quality you end up getting.
Recent reviews
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Good
7.4+The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost.-Sadly, the staff isn't very friendly. They always act like they are doing you a favor if asked a question or reporting the elevator malfunctioning!!!!
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OK
5.4+- Simple check in and check out procedure. - Some complimentary amenities in the morning (free coffee and fruit) - Good location for business-- Not the newest facility - could stand an upgrade for the carpeting, floors and bathroom - Communal iron and other in-room amenities takes some getting used to - Not recommended for families traveling with children as there's nothing for them to do on-site.
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Mediocre
2.0-Extremely dirty. Unclean pillows and mattress. Not washed bathrooms.
AED 1003+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 3,319 reviews
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All reviews 8.5
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Couples 8.8
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Families 8.4
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Business 8.4
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Solo 8.5
9.2
8.4
7.6
7.3
6.4
6.4
9.1
8.4
7.5
6.5
6.5
5.8
9.0
8.2
7.8
7.5
6.4
5.9
9.0
8.5
7.7
6.3
4.2
9.3
8.3
7.8
7.5
6.6
4.3
data provided by TrustYou
"Spacious rooms"
"Great view"
"Friendly service"
Top positive review
Top critical review
Excellent 8.5
The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices. The pool could be cleaner. They should provide locks for the lockers.
OK 5.4
Room was large. Coffee maker, ironing board and safe in the rooon. Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.
Recent reviews
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Good
7.1+The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend.-1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.
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Excellent
10.0+Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.-Can't think of anything.
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Excellent
9.1+Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.-Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
AED 940+
Details
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Reviews
Overall
8.9 Excellent
Based on 2,115 reviews
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All reviews 8.9
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Couples 9.0
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Families 9.0
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Business
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Solo 9.2
9.3
9.3
8.8
8.7
7.0
6.9
9.3
9.2
9.0
8.9
7.0
6.9
9.4
9.3
8.9
8.8
7.2
6.9
9.6
9.4
9.0
8.6
7.1
6.9
data provided by TrustYou
"Impressive bathroom"
"Comfortable beds"
"Friendly service"
AED 2207+
Details
Map
Reviews
Overall
8.6 Excellent
Based on 319 reviews
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All reviews 8.6
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Couples 8.6
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Families 8.4
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Business
-
Solo
10.0
10.0
9.1
8.7
8.3
6.7
8.6
8.3
8.2
7.9
7.9
5.5
data provided by TrustYou
"Friendly service"
"Good fitness area"
Top positive review
Top critical review
Excellent 8.0
Beds, personal treatment of the staff No
OK 5.0
Rooms are classic ritz-carlton comfort and luxury. They forgot to make a dinner reservation I requested at booking and never did anything about it.
Recent reviews
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Good
6.0-they did not have taxis waiting outside and couldnot call one. They had to whistle for one passing by. As they are on a side street not that many pass buy. Also the area is not as nice as others in the city
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OK
5.0+Rooms are classic ritz-carlton comfort and luxury.-They forgot to make a dinner reservation I requested at booking and never did anything about it.
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Good
7.3+Location-Thought it was too expensive.
AED 1836+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 538 reviews
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All reviews 9.1
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Couples 8.5
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Families 9.1
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Business
-
Solo 8.6
10.0
9.4
9.4
9.2
9.2
9.1
9.5
9.3
9.0
7.4
7.4
9.3
9.1
7.8
6.9
9.3
data provided by TrustYou
"Professional service"
"Impressive bathroom"
"Friendly service"
AED 1054+
Details
Map
Reviews
Overall
8.9 Excellent
Based on 1,896 reviews
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All reviews 8.9
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Couples 8.8
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Families 9.0
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Business 8.6
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Solo 9.0
9.6
9.4
6.9
5.8
5.8
6.9
9.6
9.4
6.3
5.8
5.4
5.4
9.8
9.4
5.9
5.8
5.6
5.6
9.6
9.5
7.1
6.7
6.4
5.9
9.6
9.4
8.7
7.2
6.8
6.5
data provided by TrustYou
"Great view"
"Friendly atmosphere"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Step out front door and you are on the freedom trail and ready to go Location
Good 6.0
Appreciated the glass of wine at check-in and the staff were polite. "Upgraded" room was very tiny and the bathroom shower had mildew and stains. The bed was comfortable until I woke up with a bite mark on my leg and wrist. This place is overpriced and feels like it hasn't been maintained like other hotels. Won't stay here again.
Details
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Reviews
Overall
9.3 Excellent
Based on 229 reviews
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All reviews 9.3
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Couples 8.9
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Families 9.5
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Business
-
Solo
9.8
9.7
9.4
8.2
8.0
5.3
9.4
9.1
7.8
7.1
6.7
5.2
9.5
data provided by TrustYou
"Good accessibility by car"
"Friendly atmosphere"
"Great concierge service"
Top positive review
Top critical review
Excellent 8.0
The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service. I prefer more light than dark walls.
OK 5.4
The location is perfect for a downtown stay and, while small, the rooms are nicely designed. Poor air conditioning. No bath in the room.
Recent reviews
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Good
6.7+We liked the shower, the roof deck, but most of all we liked the design of the hotel/room.
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OK
5.4+The location is perfect for a downtown stay and, while small, the rooms are nicely designed.-Poor air conditioning. No bath in the room.
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Excellent
8.0+I was thouroughly impressed with the service from the moment Valet opened our car doors till the moment Valet closed our doors at time of departure. I frequent 5 star hotels and must say this hotel, concierge and quality of service was unsurpassable. Perfect boutique hotel experience!
Details
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Reviews
Overall
8.6 Excellent
Based on 1,762 reviews
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All reviews 8.6
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Couples 8.6
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Families 8.6
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Business 8.3
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Solo 8.6
10.0
9.1
8.4
8.3
7.9
6.7
9.1
8.5
8.1
8.0
7.2
3.1
9.0
8.2
8.2
5.7
5.4
3.0
9.2
8.6
8.4
6.7
3.1
9.1
8.1
8.0
6.7
6.4
data provided by TrustYou
"Great reception"
"Friendly atmosphere"
"Modern Hotel"
Top positive review
Top critical review
Excellent 8.5
Clean, comfortable and in a great location Lobby extremely loud
OK 5.3
Brand new hotel Staff are not up to the W standard
Recent reviews
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Good
6.7+The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others.-The rooms are a bit pricey.
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Excellent
8.0+I found the overall experience of staying in the W very relaxing and comfortable.
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Excellent
10.0+The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music.-Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.
Details
Map
Reviews
Overall
8.6 Excellent
Based on 6,764 reviews
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All reviews 8.6
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Couples 8.2
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Families 8.2
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Business
-
Solo 8.8
9.6
9.5
9.2
9.1
8.4
7.0
9.4
9.4
9.3
9.1
7.2
6.6
9.5
9.3
9.1
7.7
7.4
6.8
9.7
9.4
9.4
9.3
8.6
data provided by TrustYou
"Comfortable beds"
"Impressive bathroom"
"Clean bathroom"