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Great service. I lost my credit card and the concierge was very helpful in getting that resolved. I had to wait 25 minutes for the valet to bring my car for pick up
Location and the staff
Sumptuous luxury, privacy, waterfront location, Old North End proximity 500 building felt removed from the hotel and lobby: more residential; try for east-facing room in the building facing the harbor. Difficult to get to due to traffic: allow extra time
Beautiful property, great staff. Had to pay for WiFi and no pool.
The location was perfect for touring the freedom trail and it is easy to get to and from the airport. The location and rooms were beautiful and very comfortable. The best part was the front desk. I wish I would have gotten her name. She was so nice and helpful and remembered us the next day. We were also able to get free early check in and late check out. Mind you we stayed there in February. I will defenetly go back. I can't think of anything
Good location. Very quiet and peaceful. The bathroom counter was nice. For the price and quality of hotel I was very disappointed. It was an extra $10 for wifi. The shower was subpar and the toilet had terrible pressure/flushing capabilities. We ordered room service for breakfast and it was delivered cold. There was nothing spectacular about the breakfast and it was $98 for two people.